All brokers in Hempens

Cool Broker! Documents, keys on time, he responds extremely quickly to messages. Kind and friendly man. I recommend it to everyone!

Now the name is Jurna Makaars. Friendly and expert people.

Responded and acted quickly after the Liander technician found a small gas leak. Current rental property found quite quickly (for this time on the housing market) via Friened.

Mr. had us evicted from our house after we repeatedly complained that our shower doors were falling off. Apparently, you're not supposed to complain about that AND you can then be threatened at your own door by this filthy guy! 5 months and a lawyer later, I finally got the deposit back which was mysteriously not paid out. No good words for this nasty guy!!

If you are looking for a real estate agent who doesn't take tenants seriously and takes no action, then you have come to the right place. For explanation, feel free to send a message.

Terrible company, NEVER rent from Hoekstra! We were forced to move last month because we had to live for a year in an apartment full of black mold. For a year we tried to get in touch with Hoekstra for a solution but you are completely ignored. It was even so bad that we had to throw away our sofa, curtains, and mattress because it leaked everywhere. You can only speak to them when you don't pay your rent, but of course not about the problem. We were forced to move due to health problems that arose from black mold in the apartment we rented from Hoekstra. Do yourself a favor and never rent from this company because they treat you inhumanely.

What an awful society Hoekstra, imagine a whole month of VVE while the transfer is mid-month. They have building insurance and will not cover the new door lock. Poor service; only after 3 months will the sewage system be repaired, causing me to be quite ill. They don't want to get involved in a confrontation with the VVE board at Akkersplein. Block heating won't be turned on until February and not during the sale transfer. But they also have a very bad reputation for their service……😡😡😡😡😡😡

After I moved from Leeuwarden to Limburg, we were able to rent a nice home through Hoekstra Vastgoedbeheer. Due to private circumstances, we returned to the North. We received good assistance from Hoekstra Vastgoedbeheer and were able to find a place / house to rent. All in all, Hoekstra Vastgoedbeheer showed their best side.

If you want to rent an apartment in Eindhoven from Hoekstra, I would like to ask you to think about this again. I have been renting for over 7 years and the service regarding maintenance is below par. You almost never get into contact with them and if you do manage to make contact, you are not taken seriously. We had significant water damage in the storage room during the winter of 2023/2024 which was not resolved, causing the water level to rise and damaging many belongings that would not have happened if they had fixed it on time, which they didn't want to. I could describe a whole host of other situations like this. Conclusion: don't rent from them.

Do not keep appointments. Worthless company

Very nice realtor (rental), maintenance and service are perfectly fine. They respond quickly and friendly to you, both by email and telephone. Do they think along with you in conflict situations? And are willing to help. When you are looking for a reliable realtor, I would rent through Hoekstra!

I fully agree with the review of Lars Joustra. Still waiting for the final bill of 2022 with the corresponding allowance/energy compensation.

Terrible property manager. We live in a building managed by Hoekstra in Sneek, where gas and electricity are paid via an advance payment to Hoekstra. Hoekstra promises and is legally obliged to settle accounts every year, but has not done so for years. Moreover, Hoekstra has received various energy compensations from the government (at 2000 euros per apartment). In addition, we have overpaid the advance payments. In July 2023, Hoekstra promised to settle accounts (which was already late), but failed to do so despite much communication. Meanwhile, it is also legally overdue for the past period and there has been no settlement for 2 and a half years. As icing on the cake, Hoekstra sold our apartment to another manager in November 2023. Since then, there has been hardly any communication. Hoekstra refuses to share information about finances and settlements with the new manager, which means nothing can be settled. Meanwhile, she has pocketed all the overpaid advance payments and compensations. They were legally obliged and promised to do this by no later than July 1, 2024, but have since gone silent. There has been a lot of emailing with Erwin from the financial administration, but he does not keep appointments. He promises in emails to follow up, then doesn't respond, then someone is sick again, and then it’s too busy again. Note that this has been going on since last July (!). Meanwhile, the latest email reads 'Unfortunately, we will not be able to help you further this week. My colleague is sick this week. We will try again next week.', dated May 23, 2024. I have not heard from him since then. We tenants have offered to help. For example, we sent Excel sheets with consumption data, offered to help sort things out at the office, and made sufficient suggestions. Hoekstra refuses all communication and does not share cost overviews etc.. It all leads to nothing but a lot of frustration. Meanwhile, all hope is lost that we will get our money back. It seems like a mess on the financial management department. What a terrible organization, treating tenants and a professional buyer like this. There's probably no deliberate intent, but Hoekstra has let our money disappear into their own pocket and now refuses us any form of help. What is particularly astonishing is that network operator Liander indicates that there has been no energy contract for the building since March 2023 and that a case is pending with a bailiff. Hoekstra seems to have neglected this as well. Possibly she doesn't want to settle accounts because even they don’t have insight into the costs incurred, which are now possibly being charged at the highest rate. Here's a warning not to entrust your property management to Hoekstra!!! And consider as a potential tenant whether you want to rent a house through this party. Unfortunately, we are paying a high price for this warning. We will continue until Hoekstra fulfills its promises. Our details are known to Hoekstra. If there are more tenants or parties who have been defrauded, I would like to hear from them.

Appointments are not kept. Don't go here!

Two days in a row having to call multiple times just to get in contact with the right person, and then finally getting through only to be treated completely unsympathetically. No understanding for the situation of the potential buyer, no communication skills, no respect nor understanding for promises that had already been made to us by colleagues. Initially, we had pleasant conversations with several receptionists/colleagues/telephone operators (?) where it was indicated that they were very busy and the broker himself preferred to schedule appointments. Fine, I would be called back. Called multiple times, each time with the promise that I would be called back. During the 2nd call from myself, I already stated that otherwise I wanted the available time slot because it might otherwise have been given away and there would be no further opportunities for viewings. This wouldn't be a problem, and a moment for viewing that suited us better would definitely be possible. Finally, after a series of 6 calls over 2 days, we got through to the broker with whom the appointment could be made... Then there was not a single time slot available anymore (including the one I had already wanted to occupy), and the time slot that was still open 10 seconds before being connected (due to cancellation of an appointment) would also no longer be available... what poor service and (internal) communication! Also mentioned in the conversation that we have our (parents-in-law) view properties when we are unable to do so ourselves, since we don't live nearby and houses sell very quickly now. No broker made a problem of it, but the gentleman I spoke with had absolutely no understanding > ''we won’t be doing that, you need to make the decision''. Well, we can perfectly well decide based on the assessment of our (parents-in-law) who need to indicate whether the house is technically in order, what defects there are, whether the price is fair, etc. (we have already done this before, and they have a lot of experience with it). And besides that, we should be allowed to decide ourselves, I would say. He supposedly would call us back, but given the communication skills and that this has previously failed, we don’t believe that much anymore. A very unpleasant aftertaste remains, unfortunately. The little house seemed lovely, but apart from the market already being challenging at the moment, this broker managed to make it even worse.

If I could have given 0 stars, I would have. What worthless, unprofessional and grumpy employees this company has. Absolutely no effort is made for a customer (who incidentally brings your money in) and customers are treated with an arrogance that I have never seen before. Please, if you're in doubt: don't do business with this company!!!! You’ll be going from bad to worse.

Since August, the barrier has been broken for resident parking, which is managed by Hoekstra, meaning the parking space is now used for a day trip or carpool. As a result, we, those who live here, no longer have a place to park ourselves. We have called Hoekstra multiple times, but they are pushing it off as a long delivery time.

Residing in an apartment complex in Leeuwarden where Hoekstra manages the grounds, as well as the VVE (Homeowners Association). Since mid-August, the barrier has been broken and that is still the case. Waiting for a new barrier for 7 MONTHS already. Everyone parks their car here who doesn't live here. Parking is therefore chaotic. Hoekstra says there is a long delivery time for a new barrier, but 7 months?! The residents here and I are more than fed up. Arrogance at its peak and hiding behind the monopoly position in real estate and brokerage.

Renting a corrupt mess in De Kooimeer

A disreputable group of unprofessional and emotional people, who are not ashamed to trip you up. Avoid this company if you can.

Be careful if you buy a house from this Broker. We had a 'perfect house', everything would be arranged and maintained properly. Afterwards, more than 1/3 of the list of items turned out to be lies. Believe nothing they say, but do your own research. Unfortunately, we also had bad luck with the technical building inspection, which meant this didn't come to light earlier.