Toussaint Makelaardij

Very pleasant guidance from both the real estate agent and the competent back office staff. Within four weeks from order to sale of the property, that was really fast.

My experience is that the employees are very human and friendly but also they understand their profession, in short we are happy to have chosen them.

Good contact, readily approachable both by phone and through the app. The agent handled things well during times of problems.

As indicated, good service, proactive thinking and a good strategy. In short, the right choice as a real estate agent for selling.

Excellent real estate agent, expert, good advice, easily accessible. Open to all questions, helps with problems. Immediate feedback and consultation after viewing.

Friendly people with a clear story. Good guidance and explanation. Everything went smoothly as planned.

Contact via phone and email. Clear and to the point. No further comments. Would recommend to others.

I was kept well informed, could always call/email/text with questions, Good service and fair brokerage.

We were very well helped by Danielle van Toussaint. Decisive action, good communication, empathy and persuasiveness are the qualities with which we felt very comfortable during the sales process.

Very peculiar brokerage firm. Don't know what they are talking about, pass on incorrect information. If you have questions, they won't have an answer 9 times out of 10 and '<span class='text-oranje-500'>they say they don’t know</span>'.

A strange real estate agency. You give them a job and then you expect them to keep communicating. That seems like one of the most important qualities of a real estate agency. Unfortunately, I had to chase after things for two months and it turned out an employee had spontaneously disappeared. No one at the office could tell me anymore and I was never informed by Toussaint Makelaardij myself. I noticed that the employee also lacked knowledge of the housing market and made several mistakes. Very sorry that I went with Toussaint Makelaardij. Update n.a.v. <span class='text-oranje-500'>the response below:</span> Toussaint has been informed by me verbally and in writing on several occasions.

I have already sent 4 emails over the past week to request information about a property. To date, I haven't heard anything back, and I don't know the reason for that. But if we are going to sell one of our properties, we at least now know where not to be. Very unprofessional and also very rude.

Initial contact with broker Sander Toussaint was perfectly fine. There was thoughtful collaboration and all communication was more than satisfactory. Based on a viewing through this broker, I also bought the house I had my eye on. So far so good, until I started living in the house and hidden defects emerged. Despite the fact that the house was advertised as completely restored on the outside, several problems have arisen over time: - moisture in the walls (paint is peeling off walls) due to lack of or poor insulation - mold formation on interior walls due to lack of or poor insulation - problems with the roof (leakage, loose roof tiles) - outward-opening exterior doors (to the garden) do not close properly (1 door does not close well, drafts in the house) - wooden planks at the back of the house are coming loose (nailed) - single glazing (where double glazing was advertised, energy label G) - damage to the exterior facade (literal text Aegon after claim: 'The damage to your exterior facade has occurred because your bricks allow moisture through and there is a defect. In article 2.9 of the conditions 3021 of your insurance we mention a number of situations where damage is not insured. Damage that has arisen due to moisture penetration of walls and own defect') The interior was handed over as shell, so I was aware of that. For the viewing/inspection, the ground floor received a quick coat of paint, so the mold formation was only visible later upon moving in. I can blame myself for never having had a structural inspection carried out, but such major problems should not exist/arise or be resolved immediately if they are indicated by the buyer. Problems were, of course, reported directly by telephone and in writing to the broker, and a contractor was brought in for the roof at the time, which did resolve the leak and loose roof tiles. Another contractor later came to look at the outward-opening doors, but never heard from them again, as it was supposed to be handled through the broker. Nothing more was ever heard about the other problems from the broker either. Finally, even a registered letter received no response..... Tip: save yourself the frustrations and don't do business with this broker! PS. My neighbors have also experienced similar problems during/after purchasing their homes. Update: The initial reaction of this broker was that the working methods and processes had been significantly improved and is now adapted to a kind of semi-funny reply with smileys. Says enough about this party!

Appointment was quickly made, appraisal of our house subsequently quickly carried out. Good price, for good service

Smooth clear language and professionally good explanation and expert advice, quick response via email or phone.

We are very pleased with Toussaint, the contact went very smoothly. Good market knowledge and clear communication. We were well informed of every step in the sales process.

A ten for all the mentioned criteria: excellent market knowledge, expertise, service, guidance and quality.

Through Annelies van Toussaint real estate agent, we bought and sold within 2 months. The contact went very well, very professional, kept us perfectly informed about everything, how many viewings there were, what was offered, and later whether the financing was secured. We experienced it as very pleasant.

It's important that you can trust someone. Mrs. A. Toussaint is very skilled and reliable. Glad I chose this real estate agent. The contact was very pleasant, always responded to questions and comments. Thank you!

Broker Annelies Toussaint came across as friendly and knowledgeable during the first meeting. Also good contact and consultation afterwards. The sale of our house went smoothly, we are very satisfied!

The advantage of this broker is that you are still helped as a client and that you are not one of many if you want the benefit of being treated as a client, then I recommend this broker neatly and discreetly.

Super enthusiastic and dynamic team, pleasant communication and quick sale! We are very satisfied!

Only satisfied. Annelies has been assisted from the purchase of a new build home (still under construction) and guided in the sale. Nice empathetic woman. The sale of our house also went smoothly, viewings according to appointment.

Great service!

Email sent, called 3 times, left a message once to be called back. Unfortunately, no response, contact is dramatic!

From start to finish, all the engagement I hoped for, not a moment doubted a good buy and sell! Very professional team.

Minimal energy was put into creating the Funda page, guiding the purchase, and rushed viewings were done in between.

Fine guidance through clear communication and short lines. The advice given each time was well-substantiated, which made the choices that had to be made feel easy.

Good and pleasant contact. Good feedback consistently and clear agreements are kept. Also received good advice.

Overall it was fine, but there were photos taken that looked messy. The real estate agent should have seen that. We received signals about that. Otherwise, everything went quickly and we are satisfied with the sale.

Excellent service and guidance. Good expertise in legal matters and market knowledge. Communication particularly good.

The contact was very pleasant and good. We received a lot of information when she came the first time. The price she had proposed was what we had in mind, which was also good. The guidance was formidable; they are nice girls and they clearly have a lot of knowledge where nothing of it is known.

Highly recommended both by phone and in person, very skilled professional exceeds my expectations

The contact went well. Professional organization, consisting of friendly staff for both potential buyers and the selling party. Highly recommended

We are very satisfied. The real estate agent has a lot of (people) knowledge, has plenty of ideas and energy, and is very communicative.

This realtor was recommended by an acquaintance who was very satisfied. Photo report on funda were neatly presented with a clear story. House was sold within 1.5 weeks.

The contact was smooth and very pleasant. We were extremely well informed and assisted by Toussaint Makelaardij in the sale of our house. This realtor is absolutely recommended!

Through Annelies van Toussaint real estate agent, we sold the house within 1.5 weeks. She knew very well what the market was like at that time, for which price we could sell it and kept us perfectly informed about everything, how many viewings there were, what was offered and later whether the financing went through. We experienced it as very pleasant.

She guided me well, very skilled in her profession. I would recommend her to everyone. Absolutely top, very human.

Friendly staff with a good understanding of timing. Short lines, which meant communication flowed perfectly. Quick action and reaction!

The contact itself went well. Only with some administrative things that needed to be handled, I had to bring it up a few times.

Nice personal contact and valuable advice. Easily accessible and clear explanations for questions. Definitely recommended!

Really happy that we were helped so quickly and received correct advice and everything was arranged so fast

The contact went exceptionally well. Nice consultation! Extremely accessible. Passion, expertise and quality for the profession. Top realtor!

A straightforward and direct real estate agent. Clear communication that is always confirmed in writing, short and fast lines. Always easily accessible or a call back will be made promptly. Our property was quickly sold through the realtor's own network. This indicates that they think along well. I cannot indicate any points for improvement. So when you are looking for a real estate agent who works concisely and without frills, we wholeheartedly recommend.

This is a great team. Skilled, friendly, helpful with questions. You are kept well informed at every step with possible advice. In short, excellent real estate agency! And we are more than satisfied.

Very satisfied with the service of Toussaint & van Wijk. The second time we have sold our house through them. Our property was again sold very quickly through them and the service is very good. They are available for you 24/7.

I received excellent assistance from this office. The contact with Danielle and her colleague was very pleasant and they supported me from beginning to end during the purchase of my house.

Very satisfied with this realtor. They are always well prepared and keep to the appointments neatly. When I ever have to sell my house again, it will definitely be with Toussaint and van Wijk.

Excellent real estate agent! Quickly sold our house! Good accessibility and professional. Highly recommend this realtor! joukje grandiastraat Hoogvliet

Quickly assisted by Toussaint & Van Wijk for housing. Good help with rental agreements and guidance. Very pleasant if you are not familiar with Dutch laws and regulations.

Nice, reliable realtor. Reacts and acts quickly. Very satisfied!

We had an appraisal carried out by Ivo van Toussaint from wijk. The appraisal went very smoothly. During the appraisal, he provided useful information and the report arrived quickly. When selling the house, I will definitely engage them again!

From the first appointment to the sale, everything went very well. A skilled real estate agent, Annelies Toussaint, and also the communication with the back office, we experienced as very pleasant.

TVW rented and managed my apartment. Thank you for taking care of everything.

Thank you for the successful sale of my house above the asking price!

For a few years now I've been dealing with tenants of a building they rent out. Regular contact has been made. Every time x, they would do something about it. Smoke nuisance, noise, ash on my balcony. Theft...trash in the hallway. And recently, they are throwing their garbage bags over the balcony or onto the lawn. It's time for them to move out. And that it is sold neatly.

Pleasant collaboration with both purchasing and sales. Good communication regarding the steps taken. Will definitely recommend to others.

Very nice realtor. They were immediately ready for us and everything was arranged quickly and well. Good service, very involved and reliable.

Held on a string for three weeks, two appointments for a viewing were cancelled by them, only to be informed that the property had already been rented. Very unprofessional

We sold our house and bought our new house through Toussaint. Good care and fantastic commitment from Joanne, our realtor who helped us with everything! Thank you!

Top Broker

They flash you along the road. I will never do business with them!

What a great company. The realtor is warm and helpful. He thinks along with the situation and comes up with possible solutions and keeps them in mind. If I look at the price / quality ratio compared to the rest of the realtors within Spijkenisse, they stand out far above!