All brokers in Stiens

Tijdje gehuurd van deze partij. Zeer tevreden! Ook borg netjes retour gehad. Aan te raden. Bedankt salvatore!

Really terrible! I've been living in Groningen for 6 years and have already experienced enough rental agencies that have overcharged international tenants, but none of them were as bad. I never got my deposit back and also didn't see the final inspection report. They charged fees AFTER we had handed in the keys and had an inspection. The only positive thing about my rental experience with them was that they repaired broken appliances and furniture relatively quickly.

Be careful with these people, their administration really doesn't add up. If you still do business with them, document everything properly.

Very bad what these people do, there is now already a leak from the bathroom for over 2 months. Previously someone from the so-called service department would come. One annoying newcomer wants to hassle me because I no longer pay the illegal service costs. Demands from me (single parent with 3 children) that I call in the sewer company. If they determine that it is not a normal clog (after paying yourself), then perhaps they will send someone. In short, everything on the lower floor has been blank twice. Wooden floor broken and replaced, furniture with water damage.

My experience with the communication from this landlord is very negative. I received responses that were unnecessarily demanding and unprofessional, even while I adhered to what was in their own official letter. This gives no good feeling about the cooperation.

Since last year I have been working with them and this has been very pleasant. A nice company to work with!

Ik heb 8 jaar in een huis gewoond dat ik via dit makelaarskantoor huurde. Als ik een probleem had, werd ik meteen geholpen. De medewerkers van het kantoor zijn uitstekend. Ik kan de slechte recensies die ik lees niet geloven, gezien mijn ervaring met hen gedurende 8 jaar.

After a year in a house that was just about falling apart, dangerous situations and mold throughout the entire house, I'm happy to be out of it! We were supposed to get our deposit back after a month but we are still waiting. Everything always has to be ‘discussed’ via email (as far as anything is discussable). So my advice: do NOT rent through this realtor! 1 star is too much.

Do not do business with them. My landlord committed trespassing, disturbance of enjoyment of the home (also of fellow residents), privacy violation and intimidation. The reason for this was letting my partner from Australia stay over. This did not interest De Noordelijke Verhuurmakelaars and they started threatening. They mentioned conditions that were not accurately communicated and nowhere explicitly recorded. I felt uncomfortable in my living environment for months.

Rented for a year with this landlord and found it very pleasant. I had rented before with other landlords and had bad experiences. Luckily, that wasn't the case here. Whenever something was needed, they came immediately or within the same week. In addition, I would like to especially thank Salvatore for the good times during my rental period. Highly recommended!

Never do business with these property scammers. They don't pay back the deposit. They don't provide proof of service costs incurred (no annual and final statement) and use this to illegally withhold the deposit.

Very unprofessional!! They did not respond to my emails when I asked them to repair things and when I asked for my deposit back. I never got my deposit back and the person who worked there was rude when I returned the keys and when I warned them about the health and safety issues in the building. They were also very unprofessional when I first rented the apartment from them. Terrible customer service and now I have €550 credit and they are not responding to my emails :)

It puzzles me that companies like these can still exist in 2024. Absolute arrogance towards new customers. No response and treating people as if they have nothing better to do. Perhaps something for Alberto Stegeman.

Terrible company! It's a shame I can't give 0 stars, because they aren't even worth one star. Deferred maintenance, if something breaks they do everything to avoid responsibility. Claiming it falls under minor maintenance etc., whole unnecessary discussions. Don't enter into an agreement with them! And if you are already having problems with this company and can’t resolve them, start a legal procedure; through the rental committee, legal helpdesk or legal expenses insurance.

He is unreachable 9 out of 10 times. Are you without running water? Power? Or is your toilet broken? Call the emergency number. Don't panic, they might call back after 3 days. In the years we lived there, several things broke due to deferred maintenance. They promise to come and fix/paint it; promising is also the only thing they do. If you call angrily and persist, they will come and repair it. Annoying that you first have to 'complain' before you get what you are entitled to (a mediocre repair). Deposit neatly returned, handymen are easily accessible. We were even able to reach them once at night. Location of the property was fine, hence 1 star. Total of 6 years rented through De Noordelijke verhuurmakelaars (landlord Siderius).

Contract costs were far too expensive, for an A4 sheet with all sorts of spelling mistakes in it. Getting your rental deposit back is very delayed.

Ik werd met respect behandeld, en ik kreeg de mogelijkheid om een mooi appartement te huren simpelweg door de toegewezen stappen te volgen.

Wij zullen de naam Willem van den Ark niet zo snel meer vergeten. Bijzondere onderhandse praktijken bij de verkoop van particuliere huur woningen via een grote belegger die wilde gaan verkopen. Echt te bizar voor woorden.

Very bad experiences with this organization

useless real estate agent bad experience with them they do but value they have a dream in the air .they could at least try to fit in ,and everyone the house it's about and not the whole around goes to prison on finally about 1 house .also even if you mail them nicely with everything ,but no they doom after they know that there is a complaint now they know these rules well Privacy: Do not violate the privacy of your neighbors. It is forbidden to film in their houses, gardens or other private spaces without permission.so bad

Since May, there has been terrible disturbance due to renovations throughout the entire apartment complex. In and out every week, 4 to 6 hours per day of measured construction noise levels between 80 and 90 decibels. Apart from the normal hammering and sawing that comes with it. Absurd that something like this is allowed for 4 to 5 months according to them. This is harmful to health, think of the many effects of prolonged stress. In the senior housing complex, many people quickly break down, and out of desperation start screaming and hitting in the hallway, but Hoekstra shrugs his shoulders. In the construction industry, someone came 'to take a look'. That person concluded that this is reasonable construction noise, when the workers were almost all on vacation. The entire building with 55 units have reported that they don't want this and want compensation for the damage suffered (and reduction of living comfort is also simply in the law alongside health conditions). You sign a contract that they are actually allowed to do anything, and the landlord has no right to reduce rent. Even a temporary housing would have been appropriate here. Hoekstra hasn't granted any rent reduction, even though a temporary housing would have been appropriate. This is absurd, inhumane, and certainly not within the legislation. First they try to brush you off saying it's almost done, then you hear that it will go on for months. My advice: don't rent here, and let them specify everything clearly in advance. Their 'reasonable disturbance' does not align with legislation.

As soon as a property appears on the site and you react immediately, you still don't get a chance. It feels as if properties are mainly being rented out to acquaintances, friends or family. Too bad that this kind of practices still occur at real estate agencies.

Gangsters! After activities coordinated by Hoekstra at the apartment complex where we live, we had 4000 euros damage to our apartment. Hoekstra has been stringing us along for a year, ultimately shifting all responsibility away from themselves. Conclusion: if you are not personally insured against damage caused by their activities, unfortunately you have bad luck. Hoekstra is a service company and they are more than just bad at it. We would definitely not recommend anyone to buy or rent a house through them, or to buy a home where this company has the management.

Terrible company!! Doesn't respond at all to complaints and contact. Only tells lies so that they can get their own way. Let people suffer for 4 months with noise, very loud construction noises. With only a letter that they will do some work for a month!! That people get sick interests them nothing, as long as they can get more money.

Unfortunately, a bad experience with Hoekstra property management. When they can collect money and preferably as much as possible, there are no problems. However, when something is requested, such as maintenance, they are unavailable and everything goes very slowly. Moving from one apartment to another due to health issues, they simply do everything again and cheerfully ask for 50 euros more per month, which was not known or indicated in advance. We called about this, and the response was 'Sir, the only thing we can say is sorry we forgot to mention it, but you still have to pay.' Also, everything has to be filled out again while all the data is already known; what kind of company is that? Just a different house number, and the rest remains unchanged, you would think. We, as children, feel that they are taking advantage of the situation; they have lived there for two years, and it's nothing but no to everything they hear. It worries our parents a lot. A shame, but unfortunately, we hope as children that they can still live in Menaam with pleasure for a few more years, and we’ll do the odd jobs ourselves, Hoekstra, because you don’t do anything or very little to the apartments and don't want to make improvements to the very dated apartments.

Have a pleasure and rent (!) NO (!) house or apartment via Hoekstra Makelaardij! The other reviews here speak for themselves, but we would like to add something more to prevent others from making the mistake of getting involved with these people. It is the worst renting experience we have ever had. We live already two years in a new building complex in Groningen and it has been nothing but problems from start to finish. Hoekstra has not made any noticeable effort to reduce the (persistent) problems, nor have they apologized for anything. A short summary: * The communication with Hoekstra is outright terrible. You have to do a lot yourself to check and arrange things. If you ask about this, they answer irritably. There is always an excuse but never an apology. Some employees even went so far as to tell us that we are the problem and not them. Completely disrespectful people... * Maintenance and repairs take forever. They usually say it is because of the contractors, but most often they are to blame, with poor communication and execution, resulting in annoying and sometimes dangerous situations. For example: When we first moved in, there was a visible water stain around one of the outlets in the ceiling. This was immediately reported because it indicated that there was a leak somewhere. It took them no less than 9+ (!) months to fix the problem. We literally had water flowing from the ceiling during a rain shower, and only then was it resolved. * It took Hoekstra more than 1.5 years to provide the tenants of the new complex with a detailed description of the service costs. The handover was in June 2024 and was finally presented in December 2024. There was always an excuse, but never a conclusive answer to the question why it takes so long for them to think of something relatively simple. * Callback appointments where they offer to call you back with information they don't have at that moment are usually not followed up on. You have to keep calling them again and again. When confronted with this, they usually blame you because they might have called but you just missed it (?!?) or you simply have to be patient. * Basic facilities for public spaces (cleaning, garden maintenance etc.) are very irregular and are sometimes not carried out at all, resulting in overgrown vegetation and accumulation of dirty common areas. * Parking is an absolute nightmare. There isn't enough parking space for all the tenants in the complex, causing people to park their cars randomly outside of designated areas. Although Hoekstra cannot directly monitor and intervene, they have also not made minimal efforts to prevent this. They could easily come up with solutions (many tenants have offered solutions or ideas), but they stick to the idea that it is up to the tenants themselves to solve this. The above is just a fraction of the problems we (and many other tenants) have encountered in the two years that we have been renting through Hoekstra. The whole situation is, to put it mildly, frustrating and stressful. You are better off somewhere else. So have a pleasure and DO NOT DO BUSINESS WITH HOEKSTRA!!

Two days in a row having to call multiple times just to get in contact with the right person, and then finally getting through only to be treated completely unsympathetically. No understanding for the situation of the potential buyer, no communication skills, no respect nor understanding for promises that had already been made to us by colleagues. Initially, we had pleasant conversations with several receptionists/colleagues/telephone operators (?) where it was indicated that they were very busy and the broker himself preferred to schedule appointments. Fine, I would be called back. Called multiple times, each time with the promise that I would be called back. During the 2nd call from myself, I already stated that otherwise I wanted the available time slot because it might otherwise have been given away and there would be no further opportunities for viewings. This wouldn't be a problem, and a moment for viewing that suited us better would definitely be possible. Finally, after a series of 6 calls over 2 days, we got through to the broker with whom the appointment could be made... Then there was not a single time slot available anymore (including the one I had already wanted to occupy), and the time slot that was still open 10 seconds before being connected (due to cancellation of an appointment) would also no longer be available... what poor service and (internal) communication! Also mentioned in the conversation that we have our (parents-in-law) view properties when we are unable to do so ourselves, since we don't live nearby and houses sell very quickly now. No broker made a problem of it, but the gentleman I spoke with had absolutely no understanding > ''we won’t be doing that, you need to make the decision''. Well, we can perfectly well decide based on the assessment of our (parents-in-law) who need to indicate whether the house is technically in order, what defects there are, whether the price is fair, etc. (we have already done this before, and they have a lot of experience with it). And besides that, we should be allowed to decide ourselves, I would say. He supposedly would call us back, but given the communication skills and that this has previously failed, we don’t believe that much anymore. A very unpleasant aftertaste remains, unfortunately. The little house seemed lovely, but apart from the market already being challenging at the moment, this broker managed to make it even worse.

Appointments are not kept. Don't go here!

Terrible property manager. We live in a building managed by Hoekstra in Sneek, where gas and electricity are paid via an advance payment to Hoekstra. Hoekstra promises and is legally obliged to settle accounts every year, but has not done so for years. Moreover, Hoekstra has received various energy compensations from the government (at 2000 euros per apartment). In addition, we have overpaid the advance payments. In July 2023, Hoekstra promised to settle accounts (which was already late), but failed to do so despite much communication. Meanwhile, it is also legally overdue for the past period and there has been no settlement for 2 and a half years. As icing on the cake, Hoekstra sold our apartment to another manager in November 2023. Since then, there has been hardly any communication. Hoekstra refuses to share information about finances and settlements with the new manager, which means nothing can be settled. Meanwhile, she has pocketed all the overpaid advance payments and compensations. They were legally obliged and promised to do this by no later than July 1, 2024, but have since gone silent. There has been a lot of emailing with Erwin from the financial administration, but he does not keep appointments. He promises in emails to follow up, then doesn't respond, then someone is sick again, and then it’s too busy again. Note that this has been going on since last July (!). Meanwhile, the latest email reads 'Unfortunately, we will not be able to help you further this week. My colleague is sick this week. We will try again next week.', dated May 23, 2024. I have not heard from him since then. We tenants have offered to help. For example, we sent Excel sheets with consumption data, offered to help sort things out at the office, and made sufficient suggestions. Hoekstra refuses all communication and does not share cost overviews etc.. It all leads to nothing but a lot of frustration. Meanwhile, all hope is lost that we will get our money back. It seems like a mess on the financial management department. What a terrible organization, treating tenants and a professional buyer like this. There's probably no deliberate intent, but Hoekstra has let our money disappear into their own pocket and now refuses us any form of help. What is particularly astonishing is that network operator Liander indicates that there has been no energy contract for the building since March 2023 and that a case is pending with a bailiff. Hoekstra seems to have neglected this as well. Possibly she doesn't want to settle accounts because even they don’t have insight into the costs incurred, which are now possibly being charged at the highest rate. Here's a warning not to entrust your property management to Hoekstra!!! And consider as a potential tenant whether you want to rent a house through this party. Unfortunately, we are paying a high price for this warning. We will continue until Hoekstra fulfills its promises. Our details are known to Hoekstra. If there are more tenants or parties who have been defrauded, I would like to hear from them.

I fully agree with the review of Lars Joustra. Still waiting for the final bill of 2022 with the corresponding allowance/energy compensation.

Do not keep appointments. Worthless company

If you want to rent an apartment in Eindhoven from Hoekstra, I would like to ask you to think about this again. I have been renting for over 7 years and the service regarding maintenance is below par. You almost never get into contact with them and if you do manage to make contact, you are not taken seriously. We had significant water damage in the storage room during the winter of 2023/2024 which was not resolved, causing the water level to rise and damaging many belongings that would not have happened if they had fixed it on time, which they didn't want to. I could describe a whole host of other situations like this. Conclusion: don't rent from them.

After I moved from Leeuwarden to Limburg, we were able to rent a nice home through Hoekstra Vastgoedbeheer. Due to private circumstances, we returned to the North. We received good assistance from Hoekstra Vastgoedbeheer and were able to find a place / house to rent. All in all, Hoekstra Vastgoedbeheer showed their best side.

What an awful society Hoekstra, imagine a whole month of VVE while the transfer is mid-month. They have building insurance and will not cover the new door lock. Poor service; only after 3 months will the sewage system be repaired, causing me to be quite ill. They don't want to get involved in a confrontation with the VVE board at Akkersplein. Block heating won't be turned on until February and not during the sale transfer. But they also have a very bad reputation for their service……😡😡😡😡😡😡