Petra De Kleermaeker Makelaardij

The contact went very smoothly, all appointments were kept and the personal guidance was experienced by us as very pleasant.

The contact went well, short lines of communication. Critical and expert in determining a realistic asking price. Continuously involved in a pleasant way during the purchase phase and negotiation. Nice collaboration.

The entire process went well. We felt well supported by our broker! The feedback after each visit was also very pleasant.

I was super helped by the team of Petra De Kleermaeker in the search for my house. Salina is involved, cheerful and professional as a buyer's agent! But also the rest of the team helps where they can. An absolute recommendation!

Contact always ran very smoothly. As soon as I had a question, it was quickly and adequately answered. The entire team works well together, and you notice that as a customer. In short, a customer who is very satisfied with how things went.

Petra De Kleermaeker Real Estate Agency is a friendly team, they are flexible, respond quickly and are well informed about the housing market.

After the initial consultation, it quickly became clear that the broker's approach focused on a good personal touch in the guidance, responding well to the fact that we, as the selling party, had little to no experience regarding the sale of a house and took much work (if not everything) out of our hands. A real estate agency with which you can confidently entrust and hand over matters.

Good realtor. We are well informed about the progress of the sale of the house. The realtor takes people on a tour one by one for viewings. After the viewing, we immediately receive feedback from the realtor regarding the process. A beautiful paper brochure is made of the house. Very satisfied.

Great job by Jessica. Sold the old house well and the new one is a super place that's definitely worth the amount. She also dared to be honest when she didn't think a house was right for us.

Pleasant and relaxed style and constructive consultation. Accessibility is great, and now working together to sell our house.

This realtor helped us to buy a house in a short time (2 months) where we are very happy with! There was good and fast communication, and the connection to the Koopaan system was very helpful.

Very well guided by Salina and colleagues of Petra de Kleermaeker. Successfully led to a purchase.

The real estate agent listened excellently to what I was looking for and put me on a track of which I didn't know the existence. After patiently waiting and searching for the possibility that would fit me 110%, the result may be there after 2 years. I am 120% satisfied with this.

Pleasant and adequate contact; throughout the process, good advice was given and our wishes were listened to.

My real estate agent was easy to reach. The contact was accessible and efficient. The price determination for the sale was clear and well-supported. Enjoyable collaboration!

Pleasant experience with Salina from Petra de Kleermaeker Makelaardij. Clear communication, very accessible. Flexible and good knowledge of the Arnhem housing market and property value with which she helped us very well. Took care of the purchase process by means of her network of building inspectors, appraisers and notaries and through her guidance. Even though we found and bought our dream house within two weeks, resulting in short use of the services of our purchasing...

My house was sold by Stephan. It was incredibly pleasant to work with him. Very enthusiastic and knowledgeable. The house was sold within a week and a half for a brilliant price. Stephan, chapeau! Regards, Willem

Pleasant and accessible contact; easily reachable and helpful throughout the process from orientation to purchase.

Very satisfied with the sale of our house. Clear communication, quick sale (at our request), and short lines to quickly switch with the real estate agent. Recommended!

Just over a year ago, we first walked into Petra de Kleermaeker's office with the question of whether she could help us in the search for our first home. As starters, we couldn't manage it ourselves and we haven't regretted our decision to seek help for a single day! The entire team has helped us intensively over the past year. The informal bond and personal touch colored our search. Bas, Salina, Jessica, and Stephan, thank you very much!

Contact with the real estate agent was optimally good. They were always available for any information. Very friendly and a good service from the beginning to the end of the sale.

After a long and intensive process, we managed to buy a lovely home, thanks to the professional help of team Petra! We see the informal and quick communication as a unique advantage and we are very happy with the result.

We engaged the services of this buyer's agent in a very inflated housing market, and thanks to the commitment of Bas, Salina, Jessica, and Stèphan, we quickly found a beautiful property. Their flexibility is admirable: even with last-minute requests or limited time slots due to work, they always managed to arrange a viewing. During the viewings, they were always well prepared. They are honest in their assessment of properties and genuinely think with you…

At Petra de Kleermaeker, you'll find fine, expert people with friendly and fast service. All in all, it has been a good collaboration.

Received enthusiastic and quick guidance from Jessica and Bas. I am very satisfied with the decisiveness and willingness to collaborate. Very pleasant!

We sold our house with great pleasure, thanks to Petra de Kleermaker. Communication with Bas and the office was pleasant, where we, as sellers, were fully taken care of. Should we ever decide to sell our new home again, we will definitely give Bas another call.

Petra de Kleermaeker Makelaardij unfortunately provided me with a disappointing experience. The bidding process was particularly unclear, causing me to often not know where I stood or what to expect. Also, the communication left much to be desired; I received little to no updates and did not feel well informed throughout the entire process. This lack of transparency and involvement was not only frustrating but also emotionally draining. Buying a house is ultimately an important step, and this experience really affected me.

Does not honor appointments, communicates poorly or not at all, provides inaccurate information, estimates revenue too high.

Contact with the real estate agent was excellent throughout the entire sales process. The agent provided a realistic picture of the local housing market.

Real estate agent Petra De Kleermaeker is well acquainted with this neighborhood, these properties, and its possibilities. Such as extension, renovation, and sustainability options. The real estate agent knows how to realistically assess the value, with a good tight planning, as discussed, to sell the house. In addition, which we found important, was the personal guidance of the real estate agent. Which was excellent during the sale of our house. Furthermore, the accessibility at …

Open attitude from all employees. Straightforward and not much fuss. The picture sketched during our introduction also matched well during the sale. We can wholeheartedly recommend everyone on the Petra de Kleermaeker team Arnhem.

Very pleasant realtor who knows the market well. Is honest and conducts viewings with great enthusiasm and expertise. You are also kept well informed of all developments. Both Bas and Jessica are top performers.

Nice realtor, easy to contact. No-nonsense, pragmatic approach and good advice for a quick sale. Keeps appointments and goes the extra mile.

They are friendly people who are always ready to help you. Stephan remains optimistic and calm in turbulent times.

Broker who doesn't inform you how a viewing went and what the reaction of the viewers was. You had to call back yourself. An interested buyer even rang at home asking why the 'for sale' sign was still in the garden; he wanted to have a viewing but was told that the house had already been sold!! While no contract had yet been signed and negotiations were still ongoing. When inquiring with the broker, they said that the prospective buyers had already done so much effort (i.e., had a contractor look at renovation costs). As if it wasn't my broker but theirs. All in all, very bad experience with P de Kleermaker. Cost me a lot of money due to poor salesmanship. For the record: this concerns P de Kleermaeker on the Amsterdamseweg. It has since emerged that this office has been sold to another broker who has retained the name De Kleermaeker. This new office has nothing to do with the old staff.

It took some getting used to the digital file. Here you notice that we are of a different generation. Our fixed point of contact went on vacation just before it 'went online'. Fortunately, he was well replaced by two other colleagues. Despite being on vacation, he remained in contact with us, which felt familiar. The sales process proceeded smoothly and correctly.

Good communication, fast, realistic and clear, even when something doesn't go as expected (on the seller's side), they adapt very flexibly and adequately.

When I arrived at the house viewing, I was told by the selling real estate agent that he 'thought the bedroom in the basement shouldn't be counted towards the living space' while it was included in the advertisement. On funda it did state that it was low, but this was approximately 1.80m high and therefore much too low. I was lucky that this wasn't my only viewing otherwise I would have been very disappointed. Reaction to the response from the real estate agent of 12/08/2024: Upon entering, I was indeed told by the selling real estate agent that the ceiling might officially not be included in the calculation. However, when I went downstairs into the bedroom, I knew for sure. It would have been nice if you had informed me of this suspicion earlier, otherwise I wouldn't have come. That a company assesses that the space between lower hanging beams can be counted as living space is remarkable, especially since the average Dutch man can’t even walk under it.

Very attentive and skilled guidance. Bas Wildeman, Stephan Oosterhof and their colleagues have helped us excellently to ensure the sale proceeded smoothly and quickly.

The real estate agent went along with every viewing and critically looked on with a knowledgeable eye, afterwards advising on a bid.

Contact via whatsapp and phone is quick and pleasant. Salina and Stèphan are great when it comes to buying a home. Knowledgeable, technical and honest in negotiations. Pleasant result and process with Petra de Kleermaeker as well.

In this crazy market, as a buyer you are dependent on the selling broker. Appointments are not based on the buyer's agenda, but on the seller's, which is quite troublesome.

I can wholeheartedly recommend Bas W. and his professional team of employees. We have been searching for a house for a long time and always received honest and good advice regarding the market value, technical conditions, and a potentially realistic overbid. We never felt pressured to force us to buy and close the deal, and they followed us at every step and viewing. And ultimately, we are happy with the house we bought. Honesty and competence: that is it.

Accessibility is good, knowledge of the local market, and you are listened to. Pleasant to deal with.

With no idea I came in how the sale of a house works. I was happy with the help and that I could ask everything, They also kept us informed about how it was going, which was very pleasant.

Contact with the real estate agent was smooth and clear. Very friendly and professional staff. Because the housing market has changed so much compared to our previous experiences, we had many questions that were quickly and patiently answered by the real estate agent.

I am extremely satisfied with my experience with my real estate agent! Eight years ago I bought my apartment through them and the service was already excellent then. When I decided to sell my apartment, I chose them again without hesitation. The service is simply fantastic: the website offers a clear platform where I could easily track my sales process. Moreover, the team was always ready to answer my questions, how…

Makelaardij Petra de Kleermaeker was recommended to us by friends. We will sincerely also give this advice to others. The employees were very involved, kept us well informed and did their utmost to ensure the sale proceeded as smoothly as possible. Our appreciation goes out to the team of Petra de Kleermaeker with special thanks to Jessica Langelaar. Sincerely, Georges and Karin van Haren van der Wel

Contact with the real estate agent went incredibly smoothly. They paid close attention to our wishes and provided appropriate advice here as well. We are very happy that we were able to find something so quickly with expert help.

A very nice realtor who communicates clearly and is always available for questions or comments.

We recently sold our house through Petra de Kleermaeker with Stephan Oosterhof as our real estate agent, and we are super satisfied! Stephan was professional, friendly, and always available for questions. Jessica was also incredibly helpful and ensured that everything went smoothly. Thanks to their efforts, our house was sold quickly. We absolutely recommend Stephan, Jessica, and the team of Petra de Kleermaeker to anyone who wants to sell a house. Thank you for the great service!

Nothing but positive feedback. Having to follow an unexpected trajectory through the market in these strange times, with maximum flexibility and excellent results. Good advice, and personal guidance at important moments.

The initial contact went smoothly and my wishes were clearly discussed. The process was explained clearly. Throughout the entire journey, the real estate agent (Bas) and agency (Jessica) were always easily accessible. I was kept well informed of the entire process and the real estate agent demonstrated excellent knowledge and experience of the housing market. He was involved, honest, open, and customer-oriented. In short, very happy with the service and contact and would engage Bas again.…

The guidance throughout the entire purchasing process was fantastic. The contacts are direct, friendly, clear, helpful, trustworthy, and results-oriented.

The contact and collaboration with the real estate agent went well and pleasantly. We were always informed and advised in a timely and good manner. The real estate agent helped us with the purchase of our new house and the sale of our old house.

Bas likes to shift gears quickly and thinks well with you. Also did some environmental research, which prevents ‘surprises’ regarding the environment.

We recently sold our house through Petra de Kleermaeker with Stephan Oosterhof as our real estate agent, and we are super satisfied! Stephan was professional, friendly, and always available for questions. Jessica was also incredibly helpful and ensured that everything went smoothly. Thanks to their efforts, our house was sold quickly. We absolutely recommend Stephan, Jessica, and the team of Petra de Kleermaeker to anyone who wants to sell a house. Thank you for the great service! …

Petra de Kleermaeker consists of an enthusiastic and committed team. From the beginning, good input was provided and feedback was quick. The contacts were, both in person and by telephone, particularly pleasant. For now, no real estate agent needed again, but without hesitation to assign PdK the task again on a next occasion.

Stephan Oosterhof is a very committed, professional, and particularly service-oriented real estate agent. He truly has passion for his work and delivers full service. In short, a top performer

Thanks to Petradekleermaker Real Estate Agency, we were able to purchase a house in Arnhem. Nice realtor, personal and the right contacts. Recommended!

I highly recommend this realtor because the entire team was very professional and friendly and helped us buy our first apartment in just a few months. Salina and Stephan were always so easy to reach and helped us every time we had questions.

We've had a lot of contact. I found the short reports per viewing in the portal and the phone calls at the end of a day with viewings very pleasant. The staff in the office also respond quickly to questions or proactively provide what they need. In short, very satisfied.

It went very smoothly and accessibly from the beginning, both with our broker and with everyone at the office.

The first time we had contact, she proposed a much higher asking price than the second time we had contact. This was (partly) explainable due to the months between the two contacts, but the difference was significant, we thought. Ultimately, we came out well and were still able to sell the house for a good price.

Very pleasant. Always easily reachable. Provide good advice and think along with you. In our opinion, the maximum has been extracted.

We were well assisted. Honest and experienced (transparent) advice which helped in the purchase of our new home. Thank you!

A very pleasant person with a very professional and expert attitude. No fluff realtor but a realtor with very fine and personal contact.

It went fantastically from beginning to end. What I found so special was that I could discuss everything well with the real estate agent. I have a hearing impairment, but the real estate agent handled it wonderfully! Give him a pat on the back!

A fine, personal and good real estate agent! The staff is very friendly, helps you with every question and gives you timely updates about the process. The whole team ensured that my house was sold quickly and well! I definitely recommend this real estate agent!

Stephan Oosterhof of Petra de Kleermaeker Makelaars Arnhem is an exceptionally pleasant realtor who guided us smoothly and with a healthy dose of optimism through all stages of the sale of our house. We got a deal in no time and realized a great price thanks to his advice.

I can wholeheartedly recommend this broker! I have found the pleasant, personal and professional contact to be very valuable.

Our purchasing agent was dependent on the response of the seller's agent, therefore not everything went as quickly. However, this was not due to our own agent.

All employees are customer-focused and always willing to help you / speak with you. Never the idea that there wasn't time. Would definitely choose this realtor again!

Great realtor! I was very well guided through the purchasing process and kept well informed every step of the way. Salina was always available for questions and always willing to go the extra mile. Highly recommended!

Very pleasant contact with Salina from Petra de Kleermaeker. House sold quickly and experienced a nice collaboration.

The real estate agent helped us from A to Z very well with the sale of the house. Many useful tips and we were very well informed and kept up-to-date.

Sends unnecessary advertising that no one is waiting for

A huge compliment to this realtor, we were constantly kept informed about the sale of our mother's apartment (101 years old). Her apartment was sold in a short time. Nothing was too much for him, everything perfectly arranged. Also for the back office.

The contact went smoothly, good guidance and clear and quick communication. Enthusiastic realtor/employees and all friendly and customer-oriented. Price / quality a generous pass because both the purchase and sale went remarkably fast and they had relatively little work to do. Definitely a realtor I would recommend!

Very goal-oriented, helpful, collaborative, reliable, professional and friendly. I have experienced the collaboration very pleasantly. They are ready to answer your questions and advise on the best possible options and further negotiate. I would recommend this top real estate agency to everyone who wants to buy a house. Thanks in advance Pertra De Kleermaeker!

We had a very pleasant experience selling our house. A human approach is highly valued.

Contact went well. Otherwise, I have no pros and cons or comments. I would definitely recommend this broker.

Upon a first inquiry (via Kathalijne de Wilde), Petra de Kleermaeker Makelaars showed themselves to be cooperative in looking at a house, without an assignment being given. Subsequently, they started working on a search request for us and we viewed several houses. When we ultimately found our desired house, they helped us well to really make a move. We started and ended with Bas, thus completing the circle. Stephan did most of the work and z...

The real estate agent was easily accessible and thought along well with us! We had a lot of contact and we were properly involved in the sales strategy.

They took it over from another broker. Easily accessible. Always ready to answer questions.

We had previously sold a property through Petra de makelear. We were so pleased with the experience that we chose this real estate agent again. Fortunately! They properly represented our interests and, as a good salesperson should, also listened well to the prospective buyers. Fair price, good communication and consultation. Compliments

Nice to have the real estate agent at the talks. Gives more certainty when bidding and the real estate agent knows the rules goef’.

Contact with the real estate agent went very smoothly. The information provision was sufficient. The personal guidance from the entire team was excellent.

Very good experience with this realtor. Has good knowledge of Arnhem and can quickly respond. Definitely recommended.

Very pleasant and to the point. Good personal guidance. Adequate office service. Beautiful brochure.

Everything went smoothly. Fine and good contact with administration (Jessica) and with realtor (Stefan)

A real estate agent who is always reachable in the way agreed with you. Friendly, helpful and adequate!

Yes good...especially the ladies at reception and good contact via telephone or email. Brochures well provided with information for the customer

I received great guidance when searching for my first apartment to buy. This led to a successful purchase in a short time.

Contact with the real estate agent went well. They met our expectations. They kept us well informed of everything.

Very pleasant contact, clear and accurate process, good follow-up, quality of presentation in the media excellent, flexible.

Friendly business services. Good knowledge of the housing market. Petra de Kleermaker is recommendable.

Very nice and involved realtor who kept us well informed and was always ready to help us. I would immediately hire him again and wholeheartedly recommend him.

We were helped by a very involved and enthusiastic team that thought carefully and is very skilled. The contact was quick and pleasant. Time was taken for our questions and exploring our city of choice/wish. At every step of the process, we were well guided.

Stephan sold our house. He comes across as a sympathetic and energetic broker with knowledge. Is very involved in the process, also came by to check when the photos were being taken. Unfortunately, we were not satisfied with the photographer himself, that is also the party that makes the floor plans. Zibber did not photograph the bathroom well. Seemed very rushed because they have time slots within which everything must be photographed. Also missing from the garden were viewpoints where I …

Had good contact with the real estate agent and sold my house in a week, which was great!! Always called neatly beforehand for a viewing and also afterwards.

We are very pleased with the real estate agent. Information timely, complete and customer-focused. Pleasant collaboration!

Contact flowed pleasantly. Always willing to answer our questions or uncertainties. Received expert guidance

I mainly had contact with Bas and Jessica. The process went smoothly. All my questions were answered quickly. Nothing was too much trouble. I am very satisfied and would recommend this brokerage firm to everyone.

The real estate agent Petra de Kleermaeker advised and guided us well in the purchase of our new home. They are expert, communicate well and promptly, and the contact was good and pleasant. With the help of the realtor, we even managed to achieve a lower purchase price during the negotiation.

The communication ran smoothly, pleasantly and professionally. I was constantly kept informed of developments.

We have been searching for a home for over two years, during that time the real estate agency has shown us suitable homes based on our search criteria, they accompanied us to viewings to jointly assess the properties and guided us through the bidding procedures with the end result being a successful purchase. We always had pleasant contact with both agents Bas and Stephan as well as office manager Jessica.

I can only say that I am very satisfied with the office of Petra de Kleermaeker and especially with the collaboration with Bas and Jessica. They are expert and very pleasant to deal with. I would recommend them to anyone looking for or wanting to sell a house in Arnhem.

The real estate agent helped me fantastically. Very knowledgeable, helpful and easily accessible. I was completely relieved of worries and sold my house quickly and well. The contact with the office was also very pleasant. Everything is thought of and I was informed well and quickly. I absolutely recommend this agency!

The real estate agent was steadfast and provided good advice. Overall; reliable. When we, as sellers, became restless or emotional, the real estate agent could reassure us.

Easily accessible, quick feedback and good advice on the steps to take in the purchasing process.

Very satisfied with the service of Petra de Kleermaeker Makelaardij! We were well informed about how to best sell an old property that we did not live in ourselves. In addition, we were kept very up-to-date on viewings and were able to sell the property as well as possible through good negotiation!

Very well assisted by the real estate agent of Petra de Kleermaeker. Received expert advice about the condition and value of the house. The real estate agent is approachable and easily accessible, and communication was pleasant. It's nice to have someone look at things professionally when you are more emotional yourself. This has helped us a lot.

There are clear expectations, the team is easily accessible, and we have experienced very involved guidance.

We are very satisfied with this real estate agency. We experienced the collaboration with Bas and Jessica as pleasant. They realized the sale of the house within 2 weeks. Top! Greetings, fam. van Burk

Top realtor. Property sold within 1.5 weeks. Good communication and everything neatly arranged. Definitely recommended! Thank you Stephan and Jessica! :)

Nice personal approach. There is always someone available for consultation, which gave us a very safe feeling. We were able to sell our house well. We are very satisfied with the entire process.

After having visited several brokers for an appraisal of our home, we chose Petra de Kleermaker as our purchase and sales broker. We succeeded within 5 months. Remarkably good cooperation between the broker and the back office! Recommended!

Worst realtor ever! Mr. Smit was my contact person. Very inexperienced and anything but professional was Mr. The information about the property to be purchased did not match reality. Mr. thought that the seller was entitled to the deposit. Ultimately, I was finally soaked by my lawyer. Be careful if you do business with this man. No Petra de Kleermaker for me or people I know!

Bad choice. After much difficulty making an appointment at the office for a possible purchase assignment, the person in question was not there. Also did not call back according to appointment the week before. Never again Petra de Kleermaeker Makelaardij BV

Great realtor and top woman.

The worst choice I could have made. Ultimately, I started looking for a new broker.

After a house was awarded through registration, champagne was drunk at the buyer's home with the seller and real estate agent, and only the purchase contract still needed to be signed, however, this could not happen until after the weekend as the office was already closed. (Friday evening) On Monday morning, the real estate agent called with the message that the house had been awarded to a higher bidder. This is in conflict with the NVM guideline where article 8 clearly states that the NVM real estate agent may no longer negotiate with other bidders after a registration procedure. So be warned if you think you have bought a house from this real estate agent, this is only the case when both parties have signed the purchase agreement and you have a copy in your hand. After all of this, the real estate agent also does not provide access to information. With other real estate agents, I did receive access after the registration procedure which, according to article 7 of the NVM guideline, must happen to remain transparent in the housing market.

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Good realtor, they would have quickly sold my parents' house and the collaboration also runs perfectly.

We chose this real estate agent because they have an office near the apartment to be sold and therefore know the region like no other. The owner of the apartment is elderly and severely visually impaired. She was wonderfully taken care of and personally advised and guided by Petra and her colleagues. The apartment was sold within a few weeks for a fantastic price. Splendid brochure and excellent service and communication. In short, highly recommended! Thank you Petra. Hats off!

Already 2 houses sold before us

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