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Friendly, good communication, solution-oriented. This realtor understands the business. All in all, very satisfied. Thanks again for the great service.

We had an excellent experience with Makelaardij Hoekstra Leeuwarden, thanks to the great support of our real estate agent Marcel. From the beginning, Marcel showed in-depth knowledge of the market, professionalism and dedication. He guided us through every step of the process with clear communication, expert advice and a proactive attitude. His attention to detail and commitment to achieving the best result made the whole process smooth and stress-free. We are on…

Marcel Looyenga is friendly, approachable but also absolutely businesslike. He supported and advised me very well throughout the entire sales process. Good feedback

Contact with Marcel Looyenga went smoothly from the beginning, it was (again!) a pleasure to work with him. In 2012 he guided us in the purchase of a house on the Oudebildtdijk, and 12.5 years later again, but then in the sale of this house. In 2012 he protected us from hasty purchases and expertly conducted the negotiations. And in the sale last Monday it was also very good how we were kept informed. The help from Hoekstra where…

Selling a home may not be so difficult these days, hopefully every real estate agent can manage that. However, communication will not be equally pleasant with every agent. Our experience with Marcel has been very positive. Very nice, pleasant and open communication. Also available outside office hours when needed. Everything went perfectly, so we are very satisfied.

Excellent real estate agent for both purchase and sale. (Looyenga) Clear explanation and clear language. We are very satisfied. Fam. Oost Appelscha.

I have been seriously working for 1 year and 3 months to get Hoekstra to fix several maintenance problems in my apartment in Leeuwarden. In the meantime, I have involved the Rental Committee for a solution with compensation. I have sent many emails and made phone calls but I receive hardly any feedback. And the only two times I receive an answer in that 1.3 year period is that I am referred to the VVE administrator, who does not deal with this anyway, and that my address would not be in their system. Thanks to Hoekstra, the unresolved leak has worsened and mold has now developed on the ceiling that crumbles daily, as well as a leak from the pipe in my storage room. A company that is super bad and worthless in communication and complaints are not taken seriously, let alone processed.

Terrible company, NEVER rent from Hoekstra! We were forced to move last month because we had to live for a year in an apartment full of black mold. For a year we tried to get in touch with Hoekstra for a solution but you are completely ignored. It was even so bad that we had to throw away our sofa, curtains, and mattress because it leaked everywhere. You can only speak to them when you don't pay your rent, but of course not about the problem. We were forced to move due to health problems that arose from black mold in the apartment we rented from Hoekstra. Do yourself a favor and never rent from this company because they treat you inhumanely.

What an awful society Hoekstra, imagine a whole month of VVE while the transfer is mid-month. They have building insurance and will not cover the new door lock. Poor service; only after 3 months will the sewage system be repaired, causing me to be quite ill. They don't want to get involved in a confrontation with the VVE board at Akkersplein. Block heating won't be turned on until February and not during the sale transfer. But they also have a very bad reputation for their service……😡😡😡😡😡😡

After I moved from Leeuwarden to Limburg, we were able to rent a nice home through Hoekstra Vastgoedbeheer. Due to private circumstances, we returned to the North. We received good assistance from Hoekstra Vastgoedbeheer and were able to find a place / house to rent. All in all, Hoekstra Vastgoedbeheer showed their best side.

Excellent contact, kept well informed about developments. Also outside of working hours. House also sold quickly.

I am extremely satisfied with the service of Willem van der Ark. From the first contact it was clear that he is an expert and has an excellent customer-focused approach. The sales process was fully guided and I always felt well informed and supported. Professional, solution-oriented and focused on achieving the best deal.

Very relaxed collaboration. The agent takes all the time and is flexible with appointment times, etc. Good knowledge of the subject!

Contact and assistance from Willem v.d Ark were very positive from the beginning until the sale. I would definitely approach him if it comes to selling your house.

If you want to rent an apartment in Eindhoven from Hoekstra, I would like to ask you to think about this again. I have been renting for over 7 years and the service regarding maintenance is below par. You almost never get into contact with them and if you do manage to make contact, you are not taken seriously. We had significant water damage in the storage room during the winter of 2023/2024 which was not resolved, causing the water level to rise and damaging many belongings that would not have happened if they had fixed it on time, which they didn't want to. I could describe a whole host of other situations like this. Conclusion: don't rent from them.

Do not keep appointments. Worthless company

Mr. Looyenga sold our house in a practical manner and with full dedication. The communication with him as well as with the staff at the office was extremely friendly and good. Responses to questions were almost immediate. My experience with Mr. Looyenga, as a person and real estate agent, I have found very pleasant.

My experience with this real estate agency was excellent. I was in a difficult situation and needed a new home quickly. Thanks to Rick's involvement and quick response, I found a place that completely suits me in no time. The property meets all my wishes, and more! I am incredibly grateful for the care and customization provided. House-Rent is a real recommendation for anyone looking for a realtor who really thinks along and takes action!

My experience with this company was scandalous; after I had found a house myself, I was told that I needed to contact this agency to finalize the process. I was confronted with the absurd bill of € 423,5, despite me objecting to it, I was told that I would receive services such as an inspection of the house at my place, handing over the keys, etc. After I made the payment and received the contract, I didn't receive any responses from my agent for almost 1 month until I threatened to leave a bad review. Then I received an unprofessional and disrespectful response from him. Finally, after a few weeks had passed and I arrived at the house with no help from them, I was again bothered by the agency who said that I hadn't paid yet, which was the last straw. It is unbelievable that I paid so much money just to have a contract signed and still experienced so many problems with their employees.

Rick and the whole team are great people who have helped me enormously throughout the entire process of searching for an apartment! Very accurate and reliable!

Very helpful, friendly. I was quickly looking for accommodation and through them I received it quickly and easily. If all brokers had handled things this way.

I have very bad experiences with House Rent Leeuwarden. The owners pretend to be friendly, involved men when they need something from you. But as soon as you need them, this changes completely. They don't keep appointments and just leave you waiting. It happened to me and my roommate several times that we went home from work earlier for an appointment with one of the gentlemen, who then didn't show up. When I rented for a year for €1000 inc., I received a very unprofessional email on June 24 (a week before July; the moment when the rent can be increased annually) that I had to start paying an extra €400 per month. This is quite a bit higher than the permitted annual increase of 3.3% on the base rent. The reason for this was that they had been keeping an eye on us for some time, and it was noted that I was visiting my girlfriend outside of weekends. I was actually told that I could only invite her over on weekends. Absurd if you ask me. Afterwards, I received a letter on September 26 stating that I had to pay €100 in addition to the previously agreed rent as of October 1; again very late and very unprofessional. From November, I terminated the rental agreement and I was aware of the reviews about Houserent that they never return the deposit and that I shouldn't start paying the last month, but I didn't want to stoop to the level of the two gentlemen and just paid the last rent. To my regret, because Houserent, as expected, does not adhere to the rules and does not refund the deposit within the agreed month. After insisting, I was told that we had to pay for a broken window in the house where we haven't been for longer than a month. During the handover, they told us that everything was fine and that we would receive the deposit back within a month, but nothing could be further from the truth. Think twice before doing business with House Rent Leeuwarden and look beyond the sweet talk.

They do not return the deposit.

worst real estate agent in the world. no contact. hidden defects in the house. totally unprofessional approach to the customer. I DO NOT RECOMMEND

Hello, I am a student currently staying in one of their studios. The studio looks very beautiful! I also received a tour of the studio that was completely renovated. In case of any problems, they were very quick to reach and also immediately respond to your message:) Pleasant and friendly people! House Rent Leeuwarden is definitely recommended, especially for students!

Topper

Fast renting, always open to good consultation, no problems.

Always fast responses and good help that is offered! With their help, I was able to quickly arrange my room!

Very bad!! Asking for all documents and then saying later that it's for students!!!😳😳😱😱sorry no good experience with this! Tadingastraat 3 Available immediately! For rent: Beautiful semi-furnished apartment/ studios at Tadingastraat 3, Leeuwarden! This modern complex offers 29 living units, ranging from apartments to studios, within walking distance of the vibrant city center. Enjoy comfortable living with semi-furnished options. Ideal for a short stay of at least 2 months up to a maximum of half a year.

I had the unpleasant experience of renting an apartment through this company. If you don't want to get your deposit back, you've come to the right place.

I have collaborated with both Rick and David. Both are very professional and helped me find a suitable studio. I can highly recommend them, because both myself and one of my friends have worked with them.

Be careful with these people, their administration really doesn't add up. If you still do business with them, document everything properly.

Very unprofessional!! They didn't respond to my emails when I asked them to repair things and when I requested my deposit back. I never received my deposit back, and the person who worked there was rude when I returned the keys and when I warned them about the health and safety issues in the building. They were also very unprofessional when I first received the apartment from them. Terrible customer service and now I'm out €550 and they didn't want to respond to my emails :)

Never do business with these property scammers. They don't pay back the deposit. They don't provide proof of service costs incurred (no annual and final statement) and use this to illegally withhold the deposit.

Very bad what these people are doing, I've been dealing with a leak from the bathroom for over two months now. Previously, someone would come from the so-called service department. One annoying newcomer wants to obstruct me because I no longer pay the illegal service charges. He demands that I (a single parent with 3 children) have a plumbing company come, if they determine it's not a normal blockage (even after paying. Only then will they maybe send someone. In short, everything on the ground floor has been twice blanked out, wooden floor ruined.

Rented for a year with this landlord and found it very pleasant. I had rented before with other landlords and had bad experiences. Luckily, that wasn't the case here. Whenever something was needed, they came immediately or within the same week. In addition, I would like to especially thank Salvatore for the good times during my rental period. Highly recommended!

A positive experience, a nice apartment found and good input was provided. Communication went smoothly.

Do not do business with them. My landlord committed trespassing, disturbance of enjoyment of the home (also of fellow residents), privacy violation and intimidation. The reason for this was letting my partner from Australia stay over. This did not interest De Noordelijke Verhuurmakelaars and they started threatening. They mentioned conditions that were not accurately communicated and nowhere explicitly recorded. I felt uncomfortable in my living environment for months.

After a year in a house that was just about falling apart, dangerous situations and mold throughout the entire house, I'm happy to be out of it! We were supposed to get our deposit back after a month but we are still waiting. Everything always has to be ‘discussed’ via email (as far as anything is discussable). So my advice: do NOT rent through this realtor! 1 star is too much.

In the past, I have had very bad experiences with this real estate agent. I found a property myself on the internet, but still had to pay €529 for their 'service'. When I disputed this, I received no response and later even threats from Leo Reitsma, who was the owner at the time. Because I disagreed with the costs, I filed a lawsuit and won on all points after two years of litigation. But the rental real estate agent works hand in glove with landlords, including 'Hegie Wonen BV', to extract as many illegal costs as possible from tenants. They have a tangled web of limited companies (BV's) and lie in court about their rental methods. They changed their name to evade the judgment, but that didn’t work. For example, they first called themselves 'DeNVM' to benefit from the good name of NVM, which was also illegal. They operate under different names. So be careful! They also call themselves BeterWonen BV or Hofstaete Vastgoed. It is always the same people who try to scam you. It has been several years now, but they continue to cheat tenants. New residents in our building still have to pay illegal service charges, contract fees, or whatever they are calling it now. I don't understand that no one does anything about this. There have already been hundreds of lawsuits against them regarding this matter. But they just keep going. They have charged hundreds of thousands of euros in illegal costs in recent years and profited greatly from it.

Contact with the company is good, but they rarely come to a solution. Now I've been living in this house for almost 2 years and mold keeps appearing! What is now being said is clean it yourself and we will come take a look when we have time! And this is a house where I have to raise my children.

Still waiting for the boiler to be repaired

Fence-sitters

They haven't had Western Union for three years now. The location is open, but not with Western Union.

Alberto Stegeman could make a worthy TV program from you, disgustingly. Never do business with these landlords.

Really great realtor who knows what you want