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Xpat Xpert

Verified realtor

Award: Best Broker in Leiden
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About Xpat Xpert

Gangetje 14 A Leiden, 2311ER

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Reviews

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7.2 12

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed

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Reviews Xpat Xpert

Xpat Xpert has been rated with a 7.2 out of a total of 12 reviews

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Denise Di Nica

2

This review comes after many years, but seems very similar to other reviews. I was asked for 'administrative costs', which I later learned were no longer legal in NL. And I never received my full deposit back from the landlord who was essentially covered by the agency without me receiving a response. They knew that I would be leaving the country, so I was, like many others (see reviews), the perfect victim. Not really helping expats, on the contrary. You could say: expert in fooling expats :)

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Ivan Fal

10

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Gabriel Falcini

10

It was the letting agent who managed to find a living space for me in Leiden. I really recommend it, they were very kind to me!

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Xavier Galloo

4

Correct communication via their website as well as by phone, with punctual appointments, both at the start of the rental and upon termination of the lease agreement and handover. However, Xpat Xpert defends ONLY the interests of the landlord (landlord). Despite a perfectly cleaned apartment upon handover, confirmed by photos and a signed handover statement (signed by an employee of Xpat Xpert), part of the deposit was withheld. Xpat Xpert has not heard anything more about this matter. Complete radio silence despite repeated requests for clarification as to the reason for this, as well as their support for the tenant, given the signed handover statement. Still a disappointing end to the rental agreement!

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Raymond

2

Some time ago I was invited for a viewing. For this, I traveled to Leiden, sent all my documentation, and was greeted kindly. Unfortunately, after that, I never heard anything more. I repeatedly tried to make contact, both by email and telephone, but I was never answered. I find this a very unsocial situation; I invest effort, time and money in the procedure only to hear nothing!

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Konstantinos Krikonis

10

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Giulia Passanisi

10

I feel very reassured because if I have a problem in the house that I rent, I can call the team and they will help me immediately or suggest what I should do. This is very important as an expat.

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Ettore canestri

6

Everything went smoothly, except for the settlement of an apartment, where the agency acting as an intermediary could not provide an explanation as to why I did not receive the full deposit back. To prevent my problem, make sure you have a signed and agreed-upon sheet at hand during the final inspection of the apartment detailing what needs to be repaired/cleaned before handing over the keys.

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Sieger Suurbier

10

Xpat has been renting out my apartment for years. Despite the turnover of tenants not being so frequent, I am very satisfied with the service.

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Karen de Haan

10

Professional, customer-friendly! You are given the space to think quietly, do not have to draw anything immediately. Very satisfied with the collaboration!

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Rebecca McKilly

10

Good service, friendly and without extra costs. Even helped with setting up utilities and internet.

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Nikhil Vaidya

2

Another agency that charges the infamous 'administrative costs' to tenants who found the property advertisement themselves on the xpat xpert website. Someone who can sleep well at night even after robbing expats blind during the day has a very flawed character. Avoid at all costs, or simply refuse to pay the administrative costs!!

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Xpat Xpert

7.2 out 12 reviews