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He is unreachable 9 out of 10 times. Are you without running water? Power? Or is your toilet broken? Call the emergency number. Don't panic, they might call back after 3 days. In the years we lived there, several things broke due to deferred maintenance. They promise to come and fix/paint it; promising is also the only thing they do. If you call angrily and persist, they will come and repair it. Annoying that you first have to 'complain' before you get what you are entitled to (a mediocre repair). Deposit neatly returned, handymen are easily accessible. We were even able to reach them once at night. Location of the property was fine, hence 1 star. Total of 6 years rented through De Noordelijke verhuurmakelaars (landlord Siderius).

Terrible company! It's a shame I can't give 0 stars, because they aren't even worth one star. Deferred maintenance, if something breaks they do everything to avoid responsibility. Claiming it falls under minor maintenance etc., whole unnecessary discussions. Don't enter into an agreement with them! And if you are already having problems with this company and can’t resolve them, start a legal procedure; through the rental committee, legal helpdesk or legal expenses insurance.

It puzzles me that companies like these can still exist in 2024. Absolute arrogance towards new customers. No response and treating people as if they have nothing better to do. Perhaps something for Alberto Stegeman.

Be careful with these people, their administration really doesn't add up. If you still do business with them, document everything properly.

Very unprofessional!! They didn't respond to my emails when I asked them to repair things and when I requested my deposit back. I never received my deposit back, and the person who worked there was rude when I returned the keys and when I warned them about the health and safety issues in the building. They were also very unprofessional when I first received the apartment from them. Terrible customer service and now I'm out €550 and they didn't want to respond to my emails :)

Never do business with these property scammers. They don't pay back the deposit. They don't provide proof of service costs incurred (no annual and final statement) and use this to illegally withhold the deposit.

Very bad what these people are doing, I've been dealing with a leak from the bathroom for over two months now. Previously, someone would come from the so-called service department. One annoying newcomer wants to obstruct me because I no longer pay the illegal service charges. He demands that I (a single parent with 3 children) have a plumbing company come, if they determine it's not a normal blockage (even after paying. Only then will they maybe send someone. In short, everything on the ground floor has been twice blanked out, wooden floor ruined.

Rented for a year with this landlord and found it very pleasant. I had rented before with other landlords and had bad experiences. Luckily, that wasn't the case here. Whenever something was needed, they came immediately or within the same week. In addition, I would like to especially thank Salvatore for the good times during my rental period. Highly recommended!

Do not do business with them. My landlord committed trespassing, disturbance of enjoyment of the home (also of fellow residents), privacy violation and intimidation. The reason for this was letting my partner from Australia stay over. This did not interest De Noordelijke Verhuurmakelaars and they started threatening. They mentioned conditions that were not accurately communicated and nowhere explicitly recorded. I felt uncomfortable in my living environment for months.

After a year in a house that was just about falling apart, dangerous situations and mold throughout the entire house, I'm happy to be out of it! We were supposed to get our deposit back after a month but we are still waiting. Everything always has to be ‘discussed’ via email (as far as anything is discussable). So my advice: do NOT rent through this realtor! 1 star is too much.

In the past, I have had very bad experiences with this real estate agent. I found a property myself on the internet, but still had to pay €529 for their 'service'. When I disputed this, I received no response and later even threats from Leo Reitsma, who was the owner at the time. Because I disagreed with the costs, I filed a lawsuit and won on all points after two years of litigation. But the rental real estate agent works hand in glove with landlords, including 'Hegie Wonen BV', to extract as many illegal costs as possible from tenants. They have a tangled web of limited companies (BV's) and lie in court about their rental methods. They changed their name to evade the judgment, but that didn’t work. For example, they first called themselves 'DeNVM' to benefit from the good name of NVM, which was also illegal. They operate under different names. So be careful! They also call themselves BeterWonen BV or Hofstaete Vastgoed. It is always the same people who try to scam you. It has been several years now, but they continue to cheat tenants. New residents in our building still have to pay illegal service charges, contract fees, or whatever they are calling it now. I don't understand that no one does anything about this. There have already been hundreds of lawsuits against them regarding this matter. But they just keep going. They have charged hundreds of thousands of euros in illegal costs in recent years and profited greatly from it.

Contact with the company is good, but they rarely come to a solution. Now I've been living in this house for almost 2 years and mold keeps appearing! What is now being said is clean it yourself and we will come take a look when we have time! And this is a house where I have to raise my children.

Still waiting for the boiler to be repaired

Fence-sitters

They haven't had Western Union for three years now. The location is open, but not with Western Union.

Alberto Stegeman could make a worthy TV program from you, disgustingly. Never do business with these landlords.