

HOLLAND WEST MAKELAARDIJ
"Real estate. Property. Simply good. POINT."
31 reviews on Funda
36 reviews on Google
Holland West Real Estate - Your Partner in Property Since 1937, Holland West Real Estate has been a familiar face in Alphen aan den Rijn and surrounding areas. With our office at Prins Hendrikstraat 224, we offer an effective and professional approach to all your real estate needs. Whether you want to buy or sell a home, or are looking for commercial property, our expert NVM agents are ready to assist you. Our slogan 'Real Estate. Prope...
Current housing stock

Keersluis 90
2408PD Alphen aan den Rijn
€ 475.000,-

Chopinsingel 34
2402EL Alphen aan den Rijn
€ 435.000,-

Van Mandersloostraat 71
2406CC Alphen aan den Rijn
€ 375.000,-
Reviews (67)
Christian
STAY AWAY! NVG and their brokers (Holland West Makelaardij) are the definition of unprofessional. I stayed in a 'luxury' apartment on Verbeekstraat in Leiden for 3 months in the fall of 2024 (to work at the hospital). After 2.5 months, I finally received my deposit back and can finally say what I want. Here are my reasons to stay far away from them. - The apartments are considered 'luxury', with a price of €1850 per month for an apartment of approximately 60 m2, as well as 2 months' rent as a deposit. (I’ll come back to that). The standard is the cheapest of the cheap when it comes to kitchenware and furniture. It's absolutely okay, just not 'luxury'. - My contract was supposed to start on Saturday, but after the end of the contract, I was told that I had to be in Leiden on Friday because their office is closed on Saturdays. I therefore had to change my flight to meet them at a fixed time on Friday, but when I arrived, there was no one to greet me. After several phone calls to Holland West, I was told that the person who inspected the apartment had been there the day before, and I received a code for the key box to let myself in. I saw a PDF via email with all the photos taken by this person (there are already many scratches/scratches on the walls, so it is difficult to notice everything, but this seemed well documented). - Upon arrival, the apartment smelled of sewage (with the odor coming from the shower). This would fluctuate, but never disappear. To file a complaint, call a service number (at a MINIMUM charge of €100) or send an email (free). I sent emails to both NVG and HW. HW was 'understanding' and also forwarded my emails to NVG, while NVG ignored this as 'natural' and stopped responding when I sent new emails complaining and asking someone to inspect the bathroom. I bought several air fresheners to survive there and spent as little time as possible in the apartment. - Outside of my first week, it was around 20 degrees, but then it got colder and I realized that the radiators couldn't be turned on. I heard from others that they had to be switched on centrally, and when I complained about this, it took 2 weeks for them to be turned on. I used a jacket indoors for those 2 weeks. - The noise level between the apartments was insane. You could clearly hear children screaming, people fighting, and other nighttime activities as if the neighbors were standing right next to you. - The hallways (and the ventilation system in the apartment) smelled of garbage, and the garbage flowed into the entrance of the building. - The contract is a minimum of 3 months and a maximum of 6 months. You are not allowed to request another date, but as the expiration date approaches, they ask if you want to extend, for a small fee of €250. It doesn't matter if it’s 1 day longer or 3 months. I refused and stayed in a hotel for the last few days before planning to go home. - Upon check-out, someone was indeed present! She took many photos and found scratches on a wall in the bedroom that I had never touched, but I could not document at check-in that this was okay, and therefore charged me for 'repainting'. Based on the rest of the walls, I doubt they actually paint. - The deposit would be returned “within 2 months after termination of the agreement,” minus cleaning costs (€300!) and the “repainting.” After a month, I complained and was told to be patient, referring to the contract. A week after 2 months, I sent an angry email to both NVG and HW, and they both apologized. NVG stated: 'Your deposit has been placed in the next payment run.' Ultimately, the money was refunded after 2.5 months, what a relief! SUMMARY - The apartments are real, the standard is generally terrible, and the sewage smell in my apartment was awful. Their business model is to get as much money as possible from foreign tenants, in the most unprofessional way. NVG leaves a bad taste in my mouth, and Holland West should terminate the collaboration immediately.
Guilhem Chambaud
DO NOT RENT AN APARTMENT HERE!! They will try to disregard your caution in every possible way, despite having nothing to say about the cash register... After leaving the place, they kept the deposit for five months, despite the contract obligating them to return it after two months... Also, the apartment is poorly maintained with many pieces of furniture in rough or broken condition, do not rent there...
Lous Suurmeijer
Through Chris van den Berg from Holland West real estate agency, I was able to buy an apartment on Paradijslaan in Alphen aan den Rijn. I am very happy with it. What particularly appealed to me about Chris was his pleasant, honest, careful and quick way of working. So a recommendation!