All brokers in Helden

Update: Real estate agent sentenced to repay deposit, statutory interest and all legal costs (double what he would have paid if he had transferred the deposit properly). In addition, he must also transfer €2600 in service charges that I overpaid. (Also an official ruling from the rental committee) This provides some extra context to the realtor's hypocritical reaction to this review. See photos for a response to the realtor’s reply to this review. Very bad experiences with this real estate agent. Agreed on a rent of €880 for 45 m2, it was initially supposed to be €800 but another potential tenant apparently offered €880 spontaneously. I could get the apartment if I put down the same amount because I had the 'favorite factor'. In my enthusiasm, I said yes, which turned out to be a terrible choice afterwards. After a few months, I asked if I could end the contract earlier due to nuisance, which was not possible (which is fine in itself but this fact is relevant later, as I had to rent for at least one year). Then I was approached by Bumarang bv from Groningen, they apparently represent tenants who are paying too much according to their calculations and can initiate proceedings with the rental committee. Somewhat hesitant, I started this process because I was clearly paying far too much. They contacted Schreinemachers to announce that they were going to start a case at the rental committee; I received an email from Schreinemache about an hour later asking if I wanted to end the contract immediately (which wasn’t actually possible :)) because they didn't want legal proceedings. Of course, I did not agree with this. Long story short, I paid €800 in base rent plus €80 in service charges. After a visit from the committee, which measured everything in the apartment, the base rent turned out to be +/- €440. Quite a difference, and then there were still €80 in service charges for heating and €200 in service charges for water. These service charges can subsequently be reclaimed if it turns out that I, as a tenant, have not completely consumed these costs. The next unusual point was the rent increase that Schreinem tried to implement; after intervention from Bumarang, this increase proved to be unfounded and just a random amount. Bumarang clearly instructed Schreinemachers how much he was allowed to increase, and then Schreinemachers dutifully adopted it. The latest, so far, scam action by Schreinemachers is the non-repayment of €880 deposit after the final inspection which has already taken place (I have since moved out). Mr. Schreinemache had a document with him regarding the final inspection; there were no defects and we both signed it. Because I knew things wouldn’t end easily, I clearly asked Schreinemachers when I could expect the deposit. 'This week or next week.' That was until I received an email from Schreinemachers the next day containing a ‘final settlement’, asking me to agree to €950 (deposit plus overpaid service charges) and that would settle everything. Of course, I said no because, as explained earlier, I can expect to reclaim far more service charges than those paltry +/- €80. Besides, the deposit is separate from this; I should definitely receive it since we both signed the document and he also made a verbal commitment. There’s no reason to think that I owe him any costs for 2023 given that I already had to get back €80 for 2022. After I sent 'no' as an answer, Schreinemachers apparently felt his ego was wounded; suddenly, Mr. didn’t want to transfer the deposit anymore while he wanted to settle it himself about three hours earlier via email. After some back-and-forth emails (also from Bumarang, who stated that Schreinemachers was very unprofessional), Schreinemachers would like to proceed with a debt collection process which will be started as soon as he doesn’t pay within the intended timeframe.

Small office with a lot of personal attention for the customer. Very happy with the sales process.

Well and clearly assisted with the sale of the apartment. Everything went well so I would definitely recommend the office.

Paul and his team are correct, to the point, and keep their appointments. Questions are answered directly and there is a short communication line. All in all, a pleasant experience.

No-nonsense service. Pleasant contact with the broker and staff. Clear agreements. Top!

Professional services with good service. Would definitely recommend Paul and his team if you were looking to sell a property.

I was helped and informed well from the very first moment about the plan of action. Questions I had were also answered quickly and expertly. Friendly staff. Truly recommended!

We had the sale of our house and the mediation for this done by real estate agency Paul Schreinemachers and are satisfied with the process and the friendly guidance.

Overall a beautiful route again; pleasant contact, convincing based on good local knowledge which he immediately uses towards the considering seller, always approachable and acting quickly (team), effective Open Day, correct and accommodating, sympathetic in contacts and beautifully, quickly and very acceptable result in time. We'll drink to that :)

Very polite, responds adequately, has a lot of knowledge of the current housing market. A big thank you to all employees. In short, very satisfied.

Clear and good advice prior to the sale. Communicates well and honors agreements. Best realtor in Venlo and surrounding areas.

Very good local realtor who quickly sold our house and business premises! Recommended for everyone in Venlo.

We purchased and sold a property through Paul Schreinemachers. The service was excellent, and his extensive knowledge of the housing market helped us enormously. Definitely recommended!

Great contact with Paul. A smooth, cheerful, tidy, calm guy. He involved us well in his sales plan and together determined the price. A neat brochure was created which has also been placed digitally, among other places on funda. The people at the office have also helped us well and sent messages neatly when viewings were planned. After making an appointment, we received a feedback with an expectation of what people would do that same day. Flat sold quickly and also after…

Great service and a smooth sale! Our experience with Makelaarskantoor Paul Schreinemachers BV was excellent. From the first conversation to the final sale of our house, they guided us professionally and friendly. ✅ Expertise: The real estate agent had thorough knowledge of the local housing market and gave realistic advice about the asking price. ✅ Communication: We were regularly kept informed of progress, viewings, and offers. ✅ Onderhan...

Very personal and engaged! Always ready to help me. Even if it was just a quick question, accessible and easy to reach! He arranged everything, scheduling the photographer was also very fast. The entire sale went incredibly quickly! Very satisfied!

Roel comes across very calmly, patiently and clearly. No unnecessary chatter and he is easily accessible. Simply very satisfied!

Roel is a passionate and skilled real estate agent who practices the trade with passion and genuine interest in both seller and buyer. He takes as much time as needed and does not limit the number of viewings beforehand, unlike many other agents. Personal attention is number 1 with Roel!

Great! Good service, realistic friendly and a professional! He guided us and the appointments well from A to Z.

Excellent real estate agent, friendly and approachable man, keeps appointments, arranges everything expertly, completely takes care of everything.

Roel Cremer is an 'no-nonsense broker'. No polished talk and pictures. Solid knowledge, lots of experience. Well informed about architectural style, history, the living environment / neighborhood (important in my case). Accessible and calm. Very easy to reach and quick response to questions. A reassuring beacon in what is still a rather exciting process.

Roel is a good agent; he is involved, expert, friendly, easily accessible, and takes the time. Good choice!!

A great realtor that I would recommend to everyone!! He takes you by the hand and advises / reminds you when it's time for the next step. A pleasant personal assistant for an important purchase like a house.

Guidance and contact were perfect. Price was market-compliant. I would recommend Roel Cremer Real Estate and Appraisals to everyone.

Roel is a pleasant realtor. He is helpful and very involved. He keeps to the agreements made. We have worked very nicely with Roel, both for the purchase of our new house and the sale of our old house. An absolute recommendation!

Roel expertly helped us during both the viewing, the bidding, and the completion of the purchase of our house. He is always accessible and no question was too much.

Roel is a fine, very expert and professional salesperson. He is a real salesperson, he knows how to emphasize things where necessary. The communication is very smooth and transparent! Also towards potential buyers. For him, it was never too much to do something extra. He takes the time. Even outside office hours. Roel was very involved in the sale of the house. I am very happy that I chose Roel. Now that I have contacted other real estate agents, it is really obvious…

He's just good, and very pleasant to deal with. Extremely helpful, nothing is too much. Roel is top!

Roel is a very pleasant agent with lots of knowledge and expertise. You can easily reach him and the communication went smoothly. But above all, super hospitable, involved and friendly both to us and potential buyers. And in addition, our house was also ready for sale within one week and viewings were scheduled a week later!

Roel is a very nice real estate agent. He helped us well and in a pleasant way with the purchase of our home. Because we come from a completely different region, we had regular telephone contact, and the questions we had he explained to us very extensively and clearly. We are very satisfied and gladly recommend him.

The contact was excellent. Roel Cremer regularly kept us informed about the developments. Especially with the complexity regarding this sale. (heirs) He made sure to get well-informed everywhere so that everything went smoothly.

Roel is a professional expert broker who takes the time for his clients: he guides you from the first contact to the very last signature. He has time for his clients, doesn't watch the clock, also has time for a chat with a healthy dose of humor. If necessary, he can also be reached on weekends/evenings. Roel is a pleasant person to deal with for his clients, honest and reliable. Even the buyer, who had encountered quite a few brokers in her search,s…

Vetebe is reliable and professional. I've been doing business with them for years. Purchase, sale or finding a suitable tenant. You’ll find the best advice at Vetebe

Last year we sold our house and my brother's house. Great support and also received the estimated selling price. Very satisfied with communication and feedback after a viewing.

Personal contact, expertise and follow-up are very good. A real recommendation for people who want to sell their house but you can also go there for insurance which is of course another positive point.

The second time within a month that they sold a property before we had the opportunity to view it. Both times, we asked if it wasn't possible to schedule the viewing earlier than what they propose. It didn't happen.

It is uncertain whether the mortgage will be approved, but it is certain that various service fees must be paid. Is this your way to survive? The biggest highlight is that the contract for 2024 was written as 2023 and hasn't been corrected, really professional! I am fully responsible for what I say!!

How broker VeTeBe from Venlo deals with people who make an offer: Friday, May 24th, interested parties could submit a bid on a house in Helden until 13:00. We had also submitted a bid. At 13:27 I was called with the message; congratulations you have placed the highest bid, we were the lucky ones. We were very happy. However, this was short-lived. At 14:57 I was called again by VeTeBe with the message that another higher bid had come in. Unfortunately for us. Notably 2 hours after the deadline of 13:00!!!! The person with the higher bid had problems submitting it in the regular way !!!!. If we wanted, we could still submit a bid!!!!!! It's really sad how buyers are treated this way. Scandalous.

Excellent feedback during viewings and always easily reachable. Sharp price, good digital system. Also a good back office.

I went inside only to ask something, but the lady was helpful and also spoke very friendly English. Not many Dutch people like to speak English.

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