Prisma Era Makelaars Hengelo

Super well assisted by Prisma ERA Real Estate Agents! So nice how Marije and Jinthe (and of course the rest of the team) guided us. A lot of knowledge about the market, but especially also super friendly and involved. Really a recommendation!

Misleading and abuse of false short stay rental contract This real estate agent misled me as a tenant with an illegal 'short stay' rental agreement. By doing so, the agent abuses a false 'short stay' contract name to circumvent new laws on fixed-term leases starting July 1, 2024 (this is being done en masse by landlords since the law's implementation and this real estate agent apparently collaborates with them). This behavior is highly unethical. Real estate agents must be aware of current rental laws because they are complex and frequently changing. Knowledge of these laws is crucial to comply with applicable regulations and prevent issues. By doing this, the agent has breached their duty of care towards me as a tenant. After filing a complaint about it, they suddenly want to terminate my contract in one month (!) without valid reason. This is obviously invalid. A termination must meet legal requirements, but apparently, this real estate agent does not know that either (or this is their practice). They clearly lack knowledge and are unaware of current laws. Furthermore, they show little regard for the rights or interests of tenants. Instead of professionally addressing the issue as required by the new law and recent case law (from the Supreme Court on the abuse of false 'short stay' contracts), they choose to take my complaint lightly, leading to expensive legal fees and lawsuits. I thought I would be protected because it was through an 'NVM agent,' but now it turns out this is not the case. I am compelled to report these unethical practices to the disciplinary board/committee of NVM. This simply cannot go on. The courts are clear about this, yet this real estate agent apparently does not care. NVM agents must adhere to the NVM Code of Honor, but in my case, it has been completely violated; - expertise is nowhere to be found with this real estate agent and they clearly side with the landlord - this misleading situation is far from fair or respectful towards me as a tenant - clarity and transparency are lacking in my case; they did not adhere to agreements and were/are not honest - their email about terminating my contract does nothing to improve the situation or communication - they do not take complaints seriously and seek no solution It is extremely worrying that this so-called NVM real estate agent behaves so unethically. This was my first time renting a property, and the housing market is already an enormous mess with absurd rental prices, and now I have this on top of it (I did not ask for this; I found out by chance). It has also been revealed that I am overpaying monthly and have paid €2300,- too much so far! It's a huge disaster. This real estate agent does not consider how this must be affecting me as a tenant but focuses entirely on saving themselves and the landlord from this situation. Their first reaction is to get rid of the misled tenant. I am very disappointed and angry; their actions speak for themselves.

I have always done business with Prisma with great pleasure. Very friendly and competent staff. Once again, a smooth sale of my apartment this time too. I will always recommend you.

Once again sold our home through Prisma Hengelo. The communication was perfect, professional, and no question was too much to ask. A top team!

Once again sold our house through Prisma Hengelo. The guidance was great, the communication perfect, no question was too much. A top team!

Everything went smoothly and quickly, always a quick response to questions. Understanding the matter, listening to you!! a big 8

Marije was always easily accessible to us, even during her vacation. Contact from quotation to handover went smoothly, also with the colleagues.

Era real estate agents Hengelo perfectly arranged the sale of my parents' house, it is a modern and extremely expert company with skilled employees who are very involved. They sold the house quickly and took care of everything for us completely. Family Zwijnenberg Beltmolen de Lutte.

Contact with the broker was very pleasant, and the reception at the office and the settlement of the sale of the property were to our complete satisfaction.

We were excellently helped by Jinte during the sale. During the heatwave, there were several viewings planned for a few days, but she did not find it too much. This also contributed to the fact that the property was sold quickly.

The process went perfectly. He is a modern and extremely skilled real estate agent with great attention to the customer. Nothing but praise.

This broker is very customer-friendly. They do what they say. They are fast and adequate, pleasant to deal with and clear in their explanations. They also provide honest and realistic advice. In other words, it's simply a TOP brokerage firm.

From the very first contact, we were well guided through the sales process and everything that comes with it by our real estate agent. Clear explanations, easily accessible, and pleasant contacts via phone, app, and email with both our realtor Marije and the employees at the office. Our wishes were listened to carefully.

We experienced contact with broker Marije as very pleasant and expert. She collaborated well with both the purchase of our new home and the sale of our old home. We highly recommend her and Prisma Era Realtors!

Contact with the real estate agent was great! They really thought of everything and even arranged a lot just before the notary as an extra service! Truly fantastic!

Excellent guidance during the sale of our house. Definitely recommended!

Prisma Hengelo has a fine, expert and personal team of real estate agents, a stylist, photographer and building inspector. There is personal contact, good guidance and short lines via whatsapp. I bought my house from Prisma in 2020 and therefore had no doubt when I wanted to sell this property after 5 years; I want Primsa as my real estate agent. This resulted in a fine, personal and successful sales process.

Well helped with the appraisal of our house. Friendly staff and are happy to think along with you.

And a returning customer, that says enough :)

The broker is adequate and quickly addresses all outstanding points. Communication took place through all channels (internet, email, and app) correctly and clearly.

Prisma has a fine, expert and personal team of real estate agents, a stylist, photographer and building inspector. There is personal contact, good guidance and short lines via WhatsApp. I bought my house from Prisma at the time and had no doubts when I wanted to sell this property after 5 years; I want Prisma as my real estate agent. This resulted in a fine, personal and successful sales process.

Contact was to satisfaction but not excessively. Was very satisfied with the explanation and recommendation throughout the entire process. It's a shame that the number of visitors was rather disappointing, but there’s nothing the realtor could do about that.

Again, Prisma real estate agents have helped me sell my house excellently again!

Arjan and his team guide you through the entire sales process. With a lot of knowledge and expertise, they market the property and our house sold quickly. As far as we're concerned, 100% recommendable!

We were helped quickly and expertly. We actually didn't have any questions because everything was already explained well at that time.

From the first contact, the collaboration went smoothly. Good information provided, attention to individual wishes with respect to the sales process, informal atmosphere, knowledge of the market, availability for questions and quick response. We were guided through the process as sellers and received excellent advice.

I've known Prisma real estate agents for years; the fact that I'm returning now says enough. Only the original assessment of target group versus sales speed wasn't entirely optimal, initially handled as a prime property.

Thanks in part to the expertise of Marije from Prisma real estate agents, our house was sold within 2 weeks.

Thanks in part to Marije from Prisma real estate agents, our house was sold within 2 weeks. The guidance from Prisma was very professional and we experienced it as very pleasant.

Top real estate agents! Pleasant contact and good knowledge of the local market. All understanding and cooperation when it comes to personal wishes. Practical and professional at the same time.

Thanks to the very skilled preparations by the real estate agent, who also holds personal integrity in high regard, the sale was hardly associated with stress. Supported among other things by a team of enthusiastic and competent employees, the sales process - with all the preparations that inevitably belong to it - proceeded very relaxed, which is very pleasant in a hectic housing market. I am very happy that I chose this real estate agency (also on recomm…

We experienced the guidance and advice regarding the sale of our house as very pleasant.

I was particularly well helped by Prisma Era real estate agents with the sale of my house. From the first telephone contact, there was a good connection, and the information was great too. I would recommend everyone who wants to sell their house to do so with this realtor.

Our house was sold by Prisma ERA Realtors from Hengelo. Although the sales process went differently than realtor Arjan Keurs had suggested, we are still satisfied with the sales result. We are very pleased with the contacts with Arjan and his colleagues. Clear communication and appointments are kept punctually. Thank you very much for that and a big compliment. Fam Van der Borg, Hengelo Ov.

Pleasant contact, even during a less easy phase. The few imperfections have been taken into account in the assessment...

The contact was particularly good from the very first telephone contact, the necessary information and guidance were perfect. Appointments were carried out punctually.

Thank you for the good service and expertise! Beautiful presentation and a stylist with an eye for the property. Pleasant collaboration.

Toppers!! We were helped particularly sympathetically and kindly by ERA Realtors Hengelo. Their expert approach and way of working has greatly helped us. Very heartfelt thanks for that.

We were greatly helped in the search for a new house and with the sale of our current house! Always accessible and helpful. Keep appointments. Recommended!

Initial market assessment was slightly off, causing it to initially underperform, but ultimately sold thanks to good effort.

I had an exceptional experience collaborating with Prisma. My primary contacts, brokers Marije and Richard, consistently demonstrated professionalism and efficiency throughout the process of purchasing a property. Marije was very thorough and knowledge during the house inspection, highlighting both advantages and disadvantages. So, we don't expect any surprises when will move to the house. Negotiation was done really well with a comprehensive understanding of the current real es…

Real estate agent Nancy Assink excellently guided us through the sales process of our home. From the very first moment, there was a feeling of trust. She is easily accessible and continuously willing to discuss the steps to be taken. We can recommend this real estate agent to everyone.

Very accurate and pleasant handling of the sale of our house. Highly recommended!

Pleasant collaboration, pleasant realtor with an eye for detail. Possibly costs a bit more than average but you get what you pay for.

We were very well guided by agent Jinte and the entire team of Prisma. The communication was perfect and Jinte kept an eye on everything to ensure the sale went as smoothly as possible. We sold our house really nicely thanks to this top team!

Good contact with the real estate agent, definitely recommended. Received neat answers to all questions. The quality of window signs could be better

We had a very pleasant contact with Marije Afink. She is enthusiastic, expert and careful in her communication. The contact with colleagues at the office was also smooth, expert and enjoyable. We are very satisfied with Prisma Era Makelaars Hengelo.

Expert advice and guidance during the sale of our house and the settlement process towards the notary afterwards.

We were well assisted with the purchase of our house. They try to help you as personally as possible. I will definitely recommend them!

I found our realtor Arjan to be a very pleasant person with extensive knowledge. Not the 'slick, fast' realtor that people are often wary of. Short lines of communication, clear message. Exactly what I personally prefer.

Contact with the real estate agent was very good and very friendly. My realtor, Ms. M. Afzink, is very knowledgeable and thinks along well. In short, for a possible next sale I will definitely take the same realtor again. Excellent work delivered!

Very satisfied with the guidance from Prisma, and Marije in particular, during both the purchase and sale of our house. The contact with Richard was also always smooth and pleasant!

Very satisfied with the guidance from Prisma, and Marije in particular, during both the purchase and sale of our house. The contact with Richard at the office was also always smooth and pleasant!

Fantastic assistance, always available. They always took the time to explain matters to us and guided us perfectly throughout the entire purchase and sales process.

Always accessible, creative thinking, solution-oriented, no nonsense. Extremely reliable. Good assessment of the market

I encountered Prisma Era in Hengelo as the selling broker for a house that I didn't get, but I found the contact so pleasant that I took them on as a buyer's broker. My broker, Jinte, guided me incredibly well. She is expert, reliable, decisive, very friendly and no effort was too much. Thanks to her, I quickly found a house!

I can definitely recommend Marije from Prisma real estate agents! Very pleasant contact, without a doubt made all viewers feel at ease. Expert advice and quickly aligned with my feeling regarding strategy! Good guidance from the entire Prisma team from A to Z

Very satisfied with everything. Everything is very well explained and handled. They have taken all the hassle out of my hands

It all went very well. Good information and pleasant contact with the real estate agent and employees at the office.

I can't add much to this. We were proactively kept informed of developments and if we wanted to know something, we almost immediately received an answer. Due to the distance, we left everything in the hands of Arjan and his team and that worked perfectly.

Great realtor, very accessible and transparent in their actions. Good experience with them.

Excellent service

Easily accessible real estate agency and always helpful.

Contact with the real estate agent and sale of our house went perfectly, I can absolutely recommend the team from Prisma Hengelo!

Contact with this broker is very pleasant. The schedule is kept very carefully. If you have questions, you will receive a good answer very quickly. In short: A thumbs up for all employees of this office.

Very satisfied with the service of this real estate agent. They think along with you, take your personal circumstances into account and provides good, honest advice. The contacts with the office staff were also adequate and pleasant. The sales process went smoothly and we always received excellent feedback on the status of affairs. In short, happy with our choice for this real estate agent.

Nothing is too much trouble for this broker and his staff, very attentive, clear and good communication. Very pleasant and trustworthy to do business with this broker.

The real estate agent communicates clearly and responds quickly to questions. The employees of the back office are also always ready to answer questions and contact bidders/buyers. They provide good guidance throughout the entire sales process.

Very pleased, from the start of the conversation to the further course of the sale of our house. Also purchased our other property through Prisma real estate agents. Communication and accessibility are excellent.

Great contact! And perfect guidance from the first to the last step. Definitely recommended.

After a previous positive experience with Prisma Era, we chose this broker again. In this case as well, the sale went smoothly thanks to Marije, Richard and Nancy.

Good contact with the real estate agent. Always time for us and always a personal touch. Helped well with the preparation for the viewings and arranging all necessities.

Great experience with Prisma real estate agents, good and clear communication. Clear agreements, always accessible for questions and explanation. We experienced the entire process of sale and purchase as very pleasant, Prisma real estate agents suited us well.

The conversations with our real estate agent were very pleasant and structured. We chose Prisma Makelaars for the second time in not too long a period due to our positive experience from the previous time. Again now, we are very satisfied with their input. Despite an unexpected calamity (leakage), they still included the house in the open-house route, which resulted in a match! They supported us in finding a professional who neatly …

Nice realtor, good contact. Clear communication. Quick and smooth handling. Accessible office.

The contacts went very smoothly, enthusiastically and carefully with the entire team of Prisma Era Hengelo. The lines are very short and appointments are kept. In addition, they are very transparent about strategy and status updates. Definitely recommended!

Everyone, the realtor but also the office staff, was easily accessible and helpful. We specifically called Richard frequently with questions or requests. And always were helped in a professional manner.

Contact with the real estate agent and sale of our house went perfectly, I can absolutely recommend the team from Prisma Hengelo!

The contact with the real estate agent was excellent. You get all the help if you are stuck somewhere. Nothing but praise. The only thing I regret is that the WOZ value was not obtained. But that may be due to the too high WOZ value, which is determined by the municipality.

Very pleasant contact. Action was taken immediately when questions arose. The knowledge and enthusiasm of the Real Estate Agent were decisive for me in choosing this Real Estate Agent.

It's a broker with class! What appears on the logo is what they stand for and radiate representatively as well. The sale of my house went incredibly fast! Nice trick, as a seller you also get nice vouchers that you can spend again. Strong due to service!

Excellent contact and pleasant guidance during the sale of the property. Good communication among colleagues and they are open to suggestions. After the final sale, we were surprised with a small gift, our thanks for that.

I have already sold and bought a house before with the help of Prisma Era real estate agent Hengelo, then it was excellent and now it wasn't different, still excellent, keeping up with the times. Arjan and his colleagues are all professional hard workers who do everything to ensure that the process runs smoothly.

The real estate agent had limited experience in our town, but convinced us with very thorough preparation and enthusiasm. The real estate agent offers extra service and a favorable price. The approach (such as standard technical inspection) provides much certainty and transparency to the seller and potential buyer, which we also find important. It was exciting beforehand, but this whole process was a party, completely top!

Appointments pleasant and clear as well as feedback. Good adherence to appointments. Easily accessible. Everything neatly taken care of.

Contact with Prisma was pleasant. They advised us well in both the purchase and sale of our home. The staff is also very helpful and easily accessible for questions. Everything went as agreed beforehand and even better than that!

We are very pleased with our sale of the house. Good contact with both the real estate agent and the internal staff. Everything was well arranged and very helpful.

Contact with the real estate agent was very pleasant from the first moment. We received good, honest advice; our personal circumstances were taken into account and regular feedback took place during the sales process. The contacts with the office staff also went well. In short, we were very satisfied with the service and will definitely return to this real estate agent on a next occasion.

Together with the buyer's agent, we completed the purchase of the house. Well prepared and ultimately together with the buyer's agent, a strategy was determined. There was room to discuss the house and thus strike all plus and minus points against each other. Ultimately, the buyer's agent made the difference with the strategy to take the step of making an offer with peace of mind.

Perfectly assisted throughout the entire sales process. Clear and friendly communication. Highly recommended!

We experienced the collaboration with Prisma Makelaars as very pleasant. The short lines ensured that we were continuously kept informed throughout the entire process.

The broker communicates clearly and responds quickly to questions. The employees of the back office are also always ready to answer questions and contact bidders/buyers.

Contact with realtor Marije and colleagues ran very well from beginning to end!! I would definitely recommend Prisma Era.:)

Contact with the broker (Marije) and other employees of Prisma (including Richard) was very pleasant from beginning to end. I would definitely recommend Prisma real estate agency.

Absolutely superb. Maintaining contact goes very smoothly, both the office and the real estate agent are easily reachable by phone. The real estate agent and office are willing to think along in situations and are prepared to go the extra mile. Top service!

Professional presentation and pricing linked to good service ensured a seamless sale of my house.

We had a good experience with Prisma Era real estate agents Hengelo. Good guidance, help when needed, very friendly and excellent price/quality.

Real estate agent who offers good tools to sell your house. Adequately help with questions. Photos could be better.

The decision and the purchase were already set for me before the realtor came by. But the realtor neatly guided and finalized everything.

Experienced pleasant and accessible contact with both the real estate agent and the office staff. Quick response to questions and good guidance during the sale.

Very thorough, honest and enthusiastic real estate agent that I recommend to everyone. This was the second property we sold through Prisma and again very satisfied.

Knowledgeable realtor!! Keeps appointments and is pleasant to communicate with!! Can recommend Prisma ERA to everyone.

Good morning, the contact and cooperation went smoothly with all employees at your office. Kind regards, Fons Huiskes.

In March, thanks to the Prisma team, I sold my house; they guided us very well through the sale of our home. Open and honest. Good information and after that, Marije always made a good assessment of the possible concrete interest. Experienced as very expert and clear. We can recommend them to everyone.

Pleasant collaboration, and they respond quickly when needed, in short a top experience

Good accessibility, pleasant communication and short lines. They say what they do and do what they say. Looking for an expert real estate agent? Prisma ERA Makelaars is definitely recommended!

Very satisfied with the way we were supported in the sale of our house. Good team you can rely on.

Fantastic help with the purchase of our home by Marije! We consciously chose this real estate agency and that's due to the honesty, expertise on both sides, and the other staff who have always helped us. Definitely recommended!

In the last one and a half years, we have had two sales and one purchase experience through Prisma Eramakelaars in Hengelo. We therefore have some right to speak. Prisma Era is a real estate agent you can rely on: appointments are kept, communication is particularly pleasant, and they do everything possible for you. Highly recommended!

Ellen and the Prisma team guided us very well during the sale of our house. We experienced them as very expert and clear. The communication is optimal and Ellen is open and involved. We can recommend them to everyone.

I sold my house on Valeriusstraat through Prisma ERA Makelaars Hengelo. I was tipped off by an acquaintance and the initial introduction was with Arjan ter Keurs. This introduction went smoothly, and that's why I decided to go with them. The real estate agent who guided the sale in my case was Marije Afink. The various contacts with her also went very pleasantly, and after all the viewings had taken place, we jointly decided to proceed with a specific bidder. All email and telephone contact I had with the back office as a result went very well. I was kept informed about everything and questions were answered quickly and professionally. All praise for Ellen, Lian and Richard. This collaboration resulted in a quick sale with which I am more than satisfied. I can therefore certainly recommend this real estate agency.

There's always a very positive atmosphere to be noticed with you. I haven’t been there often, but it was clear. Everything is handled very pleasantly and professionally. My thanks for that. Good business doing with you. Patrick Evers

I am very satisfied with this real estate agency. Everyone who works here is extremely friendly and driven, which also applies to the owner, Mr. Arjan ter Keurs, who demonstrates a professional and human appearance. Every question I had was immediately answered, and I could always rely on them. Therefore, I recommend Prisma Era Realtors to everyone.

The sale of our house was a great experience together with Prisma Era Hengelo! Real estate agent Ellen Wolberink as well as the entire back office, all top performers! Nothing is too much trouble asked. Always quick answers to questions. When you want to sell/buy a home, you need to be here.

pleasant guidance and good communication, cooperation between broker - back office and client as it should be

Very pleasant realtor to deal with. In addition, not unimportant: clear, honest communication and short lines. Agreements made are kept and the feedback after, for example, viewings is also excellent. Good guidance from the first conversation to the delivery of the property. Top people!

Our realtor for the second time. They remain our trusted partner. Great service. Lots of information and support throughout the entire process. Team Prisma, thank you very much. You are fantastic.

We are very satisfied with the service provided by Prisma Era Realtors when selling our house. We dealt most closely with Mrs. Marije Afink, who assisted us very accurately and extremely expertly. She kept us informed of every development, thought along with us and was very involved. The other staff also spoke to us very kindly and provided us with the necessary information. All in all: particularly satisfied!!

Great, expert, professional and also friendly and human. They take all the time!

From the beginning, a good connection with the real estate agent and office staff resulted in a smooth and transparent sales process for our house.

Solid, clear and professional guidance resulted in a smooth, (relative) stress-free sale. Thank you Prisma ERA team Hengelo!

A realtor like you would want; selling a house together.

Very pleasant and very personal advice. Recommended!

Very pleasant assistance with the purchase of my house! Very fast, personal and good advice.

The best in the region!

Fine expert realtor

Great contact, always reachable and clear communication, both when buying and selling. Top!