5 reviews on Google
Remans Vastgoedbeheer B.V. – Your reliable property manager in Hardinxveld-Giessendam Welcome to Remans Vastgoedbeheer B.V., the dynamic and independent property manager for homes, retail/residential and office and business complexes. Located at Buitendams 91 in Hardinxveld-Giessendam, we are the partner you seek, whether you are a private client or part of an institutional investor. With a diverse portfolio of real estate that extends...
Current housing stock
Akkerwinde 10
3284XZ Zuid-Beijerland
€ 429.000,-
Kraanbaan 314
2951JG Alblasserdam
€ 495.000,-
Klompéstraat 79
3371VS Hardinxveld-Giessendam
€ 400.000,-
Reviews (5)
Leendert Kamsteeg
Arie Robbemont
Remans Vastgoed is among other things active in the management of various VVE associations. After a storm and a slamming door, 1 of our keys was bent. Unfortunately, there was only one thing to do: order a new key. Because it concerned a key with a certificate, the key order went through Remans. It's almost remarkable how long they took for this. On May 10, 2023, we contacted them by email and ordered the relevant key. Meanwhile, as of the moment of writing (June 18, 2023), the key is reportedly 'on its way to us', but still not in our possession. Every time we made telephone contact, the key was 'on order with Hubo'. We have a great deal of understanding for external factors that can delay the process. However, needing almost 1.5 months to have a key re-made via the hardware store is sheer incompetence. Due to the rampant incompetence at Remans, we had to rotate with 1 house key for 1.5 months. It's an understatement to say that we are not particularly impressed with this company in the meantime. There is no service here whatsoever. Now let's hope we actually get to receive the key soon! For those interested: we eventually received a key when we were about to move out. I will now briefly jump into the response from Remans Vastgoedbeheer. It is truly unacceptable how often contact has been made on behalf of Remans with us regarding removing/adjusting the review. In the response from Remans, it is mentioned that there is a necessary certificate. Of course we were aware of the certificate, which is why we also contacted Remans. Furthermore, Remans was also aware of the fact that we as tenants did not have a spare key in our possession. Moreover, the above review is entirely based on feedback from Remans themselves. Any 'inaccuracies' in this review are a direct consequence of the information provided by Remans themselves. Conclusion: the problem lies with the service and the form of communication, not with the consumer. I would greatly appreciate it if the obsessive urge to change the above review finally stops. A mistake is a mistake, take responsibility.
Christian Helmsworth
