Rotsvast Noord-Nederland

Goed geholpen en snel geregeld. Eventuele problemen direct opgelost. Sten, bedankt!

Very helpful company - I would recommend Rotsvast to everyone, especially Sten, who was always very generous with his market knowledge and quick communication. It took some time to find the right place due to the current market, but I am very happy with the end result.

It was a good experience, they sat down and explained everything in English, went through the contract and then showed us the house, where we took pictures of the house together to document the condition of the house. A negative point was that they hadn't introduced us to the owners. We haven't met the owners yet. I waited to leave a review after we had had the chance to meet the landlord, but it’s been a year now and since I didn’t have any bad experiences with the owners, I decided to go ahead and leave the review. Have a great day

Beautiful property obtained in Leeuwarden via the website. Stan helped me well with the matters. And everything was top notch!

If I could give zero stars, I would. Rotsvast was during my search for accommodation in Leeuwarden only unhelpful, rejecting and downright rude. I was homeless for a whole MONTH desperately looking for a place. Despite visiting their office several times, they could only tell me: 'send an email'. Guess what happened after sending those emails? A generic response: 'Not suitable for you because you are a student.' What makes it even worse is that for some of the more expensive properties, you had no problem renting to students. So it's not about being a student, but about profiting from people who are desperately looking for housing. And then the cherry on top: after my friend left a one-star review, you had the audacity to call me and ask why I gave you a bad review. Here is your answer: because your service is terrible. You didn't help me when I needed it most, you made an already stressful situation even worse, and you have proven that you care more about appearances than actually helping people. Absolutely avoid this agency if you value your time, money and common sense.

The broker was very helpful and crucial to navigate the process of search, find a suitable home and fulfill all the legal procedures.

I am very satisfied with Rotsvast! There was a quick response to my request and a week later I was already invited to view the studio. It is a beautiful studio. Everything went very smoothly and quickly and I am completely satisfied! The team helped me very well in finding a home and I can only recommend them.

Very nice and professional people. I felt very heard and taken seriously during my search with Rotsvast Leeuwarden. 100% chance that you will be helped well!

Rotsvast helped me extremely professionally and helpfully in my search for a room in Leeuwarden. They did their utmost to ensure that I could find a place to my liking. I specifically want to recommend Sten, who was super helpful. Would 100% recommend!

Signed yesterday for my new home. What great service. Rotsvast is knowledgeable, quick to respond and gets everything in order. You know exactly what to expect. I recommend Rotsvast to tenants and for expert advice also to homeowners.

Very happy with the people at Rotsvast! I needed a new home in short term and they did everything to help me as quickly and well as possible. Through Marco, I really found a great place. I'm truly mega happy with this beautiful house and the personal and sincere attention and service. They really look for a house that suits you and meets your wishes and they go through everything thoroughly with you. Here you still get a private viewing instead of with most other real estate agents in Leeuwarden where you are just a number. I also rented through Rotsvast for years before and I'm truly happy that they have helped me so well again now. Recommended! Marco, you are a top performer! Thanks!

Incredibly helpful! Through the website I responded to a studio, after which I received a response that same day. I was invited for a viewing that week and got the keys 2 weeks later! Professional and easily accessible is my experience.

Strongly recommend!!! Professional service, very friendly, clear and honest. Heartfelt thanks to the team of Marco and Rotsvast for their help in finding the perfect house to stay in. Everything was according to our expectations. We are very satisfied and would not hesitate to recommend Rotsvast to others.

As a relocation manager, I often deal with real estate agents and it's rare that you are helped so well. The quick action, involvement, and professionalism is truly exceptional. Thanks a million, Marco and Peter!

Do not rent homes from this organization!!!! After having a lot of trouble regarding a substandard property, we also had to chase after our deposit which was subsequently not fully reimbursed according to the agreements. A poorly managed organization where you constantly have to chase things.

We were unsure whether to sell our house through a real estate agent. But Rotsvast Friesland took everything out of our hands! We were pleasantly surprised when we received an email that our house had been sold! Super service, customer-friendly and think along with you! What a service, we provided the requested data and from placing the sales advertisement, viewings to key transfer, everything went smoothly and to our satisfaction. We are super satisfied with them! Thanks to Rotsvast Friesland, we sold our property within a very short time!

Very good service, a viewing was scheduled quickly, and we were able to get a really beautiful spot in the city center in a lovely new studio! Friendly service and the viewing until the key transfer went flawlessly. I am definitely very satisfied 😁…

Super service, friendly and always willing to think along with you! Thanks to Rotsvast Friesland, we have a lovely home!

Behulpzaam bij het vinden van een huis. Het enige minpuntje was de administratieve kant, maar over het algemeen was de service geweldig.

Very satisfied with the service and help from Rotsvast Leeuwarden. Due to circumstances, I had to find a new home quickly. I was able to schedule viewings quickly and received the property assignment. Received good rental conditions and the property was handed over neatly (including a new kitchen and floor). In addition, good contact with the real estate agent Marco de Vroeg and his colleague in the office. Friendly, easily accessible, personal contact and helpful. I am now living happily at my new place. Thank you very much for your efforts and help.

Do not recommend!!! Very unreliable and unethical. It's a SCAM-OFFICE!!!

ABSOLUTELY TERRIBLE EXPERIENCE! DO NOT RECOMMEND! These people are completely unprofessional and unreliable. Firstly, they entered the house whenever they wanted, without any prior notice (and we were with three girls and the men always came in and violated our privacy). Even when we told them they had to tell us beforehand, they continued without caring. SO FIRST NO PRIVACY. Secondly, they said, when I first rented the house, that they actually had to renovate the entire house and that they hadn't touched anything more in almost two years. SO SECONDLY THE HOUSE FELL APART. And thirdly, they didn’t return my deposit, even though the ENTIRE house was in better condition than it was before I arrived. This is because I cleaned everything!!! (the house was disgusting when I arrived, it seemed like no one had cleaned it for two years) And the only thing they said about not returning the money was that they had to clean the house with my money. While I, when I arrived, actually had to be the cleaner. They are ridiculous and despicable!! NEVER TRUST THEM, DO YOURSELF A FAVOR!

Great help from Marco of Rotsvast. Friendly, helpful, always available and Marco invested a lot of time in ensuring the smooth running of the mediation of my current apartment. In addition, everything proceeded very personally. A great advantage in my opinion compared to the large real estate agencies.

Had a very pleasant contact with Marco from Rotsvast, super fast service and extremely customer-friendly. Within one month we were able to move into our new home. If you are looking for a property, as far as we're concerned, Rotsvast is definitely recommended!

Great experience.

Good realtor, you can also rent homes here. It's on the edge of the center.

As a student, I found a single-family home in the city center through Rotsvast. They are always helpful when there are problems. When we moved again, everything was handled neatly and without issues. Recommended.

Wonderful beautiful 😁😁😁…

paid €40 to receive a newsletter containing an overview of the available offers that are already visible on the website. hint: literally every other agency does that for free.

A very dubious and unprofessional real estate agency. Rotsvast Friesland incorrectly charged me brokerage fees 1.5 years ago. The invoice was also only sent to me by email on the day of signing the lease agreement. The costs were never mentioned, not even during the 2 viewings that preceded it. After a news report from Suksawat, I discovered the fraud scandal of Rotsvast Friesland. Subsequently, I pointed out in writing and by email that they had made me pay incorrect brokerage fees and requested them to refund this money to me. From this moment on, I dealt with Mr. de Vos of Rotsvast Friesland. From the very beginning, he twisted the facts and denied that any incorrect brokerage fees had been paid. Several emails were exchanged, but without result. Even 2 letters from a lawyer yielded no results. Subsequently, I engaged terugkrijgenbemiddelingskosten.nl and they got Mr. de Vos on his knees! Of course, Mr. de Vos initially lied that their registered letter was never delivered and also not at the post office. However, this letter did lie there for 3 weeks and nobody from Rotsvast Friesland showed up. I suspect that Mr. de Vos became afraid of the reputation of this company. They are winning one lawsuit after another against dubious rental agents. Mr. de Vos knew he was going to lose this fight. Ultimately, he had one last trump card left, and that was withholding the deposit. I had canceled my home in the meantime. Salt was laid on every snail during the handover. I also had to contact them myself for an appointment, which is the task of the real estate agent. A few minuscule traces on a large white wall were noticed according to the employee who did the handover. The wall was not snow-white when I moved in either. A thin layer of dust on the top tiles in the bathroom and some dust in the filters of the extractor hood in the kitchen were mentioned. Costs for painting and cleaning would be deducted from the deposit. I strongly opposed this. Immediately offered to have a painter come that evening to paint the wall and clean up the last bits with a cloth. Note that, otherwise, the property was spotless. I absolutely had to hand over the keys at that moment. As agreed, but immediately called Mr. de Vos and indicated that I would not get the opportunity to fix it and that there was no preliminary inspection. At that time, my contract also ran for 2 more days and my keys had already been taken away. We agreed that I could pick up the keys from the office so that I could sort everything out that evening. That evening, I had 3 walls painted by the painter (who happens to be a good friend of mine) and me and my girlfriend cleaned all sorts of things! Later, the landlord came to look and it was as required. I got the deposit back from the landlord. Afterwards, Mr. de Vos had no choice but to also refund the brokerage fees. In my opinion, Mr. de Vos is an ordinary swindler. An arrogant and conceited man who abuses the ignorance of consumers and has seriously damaged trust in real estate services. Someone who should not even be allowed to practice the profession of real estate agent.

My girlfriend rented from them. Security deposit was not refunded, she was accused of drug use. Madness!

Limited supply

UNRELIABLE!! Extremely BAD experiences! After finishing high school, I wanted to start a course of study in Leeuwarden. Given the long journey, I started looking for a room with no experience whatsoever. This company promotes itself with student accommodations, after which we scheduled a meeting. During this meeting, we received little real information, even when we asked for it... it was only mentioning THEIR (deviating?) conditions and some costs were brought up without clarity as to what they were for and where they applied. It turned out that in addition to the rent, we initially had to pay a deposit of 500 euros, 500 euros in administration fees, and a month's rent of approximately 500 euros. So already 1500 euros had to be paid upfront. In contrast to a good friend who also went to Leeuwarden and only had to pay around 250 euros for administrative costs? They couldn’t explain why this difference existed. Eventually, we discussed the administration fees together and agreed on an intermediate amount. After having one meeting and two viewings, it was agreed to put the contract in order. This would happen at 14:30, while we had an appointment at 12:30. So I went with my parents for a drive around Leeuwarden. We suddenly received a message VIA EMAIL around 14:30 that it wasn't going to happen after all. (Perhaps they had found someone who was willing to pay the extra administrative costs?). An appointment was therefore worthless! Via email, they were very communicative (but you couldn’t ask things for extra explanation, because there simply wasn’t enough knowledge about the subject) and everything they agreed with us as customers was NOT KEPT! As a starting student in a completely new city, this would have been a strange, special and peculiar experience. (Personally, I will not recommend this to anyone, all of the above is written in black and white in the email...)

EXTREMELY BAD EXPERIENCE ABSOLUTELY NOT RECOMMENDED about these people and their way of doing business. We had 2 viewings through them in the same building at Oostergoweg 2 in Leeuwarden for a studio. During the first viewing, we already discussed that we wanted to rent a studio. After agreeing on the 2nd viewing today, we wanted to have the room, but suddenly we had to pay 450 administrative costs. We had difficulty with this and then agreed on an amount of 295,-- excluding VAT, while yesterday a good acquaintance rented from them with administrative costs of 165.28 excluding VAT. After giving our agreement at their office via email, they would prepare the rental contracts. And we were supposed to receive them late in the afternoon (which was initially 14:30). Then we drove around Leeuwarden a bit from 12:15 and received an email saying it wouldn't happen, while the property owners completely trust their real estate agent who is being completely misinformed about the future tenant. Just search on Google for: reviews rots vast leeuwarden