Rotsvast Noord-Nederland

Snelle goede sleutel overdracht, duidelijk en snelle communicatie

Dankzij Sten een super mooi appartement toegewezen gekregen! Alles binnen een week geregeld en bovendien is de communicatie snel en professioneel. Zeker aan te raden!

Om ons huis goed verhuur te krijgen hebben wij verschillende vastgoedbeheerders vergeleken en kwamen uit bij Rotsvast. We wilden volledige ontzorging dus niet alleen het beheer maar ook het beoordelen van de woning, energielabel, maar bijvoorbeeld ook het vinden, screenen en selecteren van de juiste huurder en dat is gelukt! Wij hebben een hele fijne ervaring gehad met Sten van Rotsvast. Vanaf het eerste contact merkten we direct dat hij betrokken, professioneel en goed bereikbaar is. Hij denkt echt met je mee en schakelt snel, wat in deze markt echt een groot pluspunt is. Wat we vooral waarderen is de duidelijke communicatie. Geen gedoe of loze beloftes, maar gewoon helder advies en afspraken die worden nagekomen. Dat geeft vertrouwen. Het hele proces verliep soepel en zonder stress, en dat is precies wat je wilt bij dit soort trajecten. Echt een aanrader!

Laatst heeft Siemon mij geholpen hele goede jongen hij toonde ook oprechte interesse

Ik huur een studio via Rotsvast en ben tevreden over de service. Bezichtiging was snel geregeld en het contact verliep duidelijk en professioneel. Alles ging vlot en zonder problemen.

Wij zijn zeer tevreden over onze ervaring met Rotsvast Leeuwarden, met name Sten. Ons huis is snel en vakkundig verkocht. Tijdens het hele proces – van het vinden van een geschikte koper tot de uiteindelijke verkoop – zijn wij uitstekend op de hoogte gehouden. De communicatie was duidelijk, transparant en prettig. Wij hebben de samenwerking als professioneel en betrouwbaar ervaren en raden Rotsvast Leeuwarden dan ook zeker aan.

Uitstekende service van Rotsvast Friesland, erg tevreden!

Ik heb er geen goed woord over voor.

Quickly and smoothly obtained a house, friendly staff. Definitely recommended.

My home was rented out through Rotsvast Leeuwarden, the boys made sure for a smooth rental with a thorough screening of the tenants. The entire rental process was professionally taken care of for me.

Na mijn reactie op een appartement die Rotsvast aanbood kreeg ik snel te horen dat ik mocht komen bezichtigen. De samenwerking sindsdien verloopt vlekkeloos. Leuk personeel wat graag meedenkt!

Ontzettend fijne mensen, alles was snel en netjes afgehandeld.

Rotsvast Friesland reageert altijd snel tijdens mijn verblijf. Een echte aanrader 👍 …

I have experience with several rental agencies, but none of them were in any way traumatic. Before I signed the contract, I asked Sten what would happen if I wanted to leave earlier than 12 months. He said that if it was a bit earlier and with a good reason, I would probably get back part of my deposit. Knowing that, I signed, because he had said this at least two times before I signed, and once when I said that I needed to leave earlier. Now they wanted, in addition to keeping my deposit of € 850, another € 882 for finding a new tenant. I went to the lawyer's office about this issue, but they also said that it is not legal to keep the deposit for any reasons other than damage to the rental property (not even for breach of contract). It is also not legal to remove the right to a one-month notice period in a temporary contract, and therefore the tenant recently won a lawsuit. Since I am leaving the region in a few weeks, I can't start a lawsuit, but their attitude towards this situation was terrible. I also went to another rental agency, where they told me that it is normal to ask for a fine in this situation, but € 882 is absurdly high, and keeping the deposit because the tenant leaves earlier is not allowed. They offered me to reduce the fine to € 500, but in that way it is still cheaper to stay renting until March than losing my deposit (despite no damage to the property) and paying that fine. There is even someone else (and I'm sure there will be many more) who would gladly take over the studio, but they refused to find a reasonable solution. Someone could be satisfied with the apartment, but now it has been empty for months. I understand the rules and so on, but saying that I get back part of my deposit and not saying anything about the extra € 882 cost for finding a new tenant sounds to me like a deliberate attempt to get some extra money from someone for whom this is two months salary. Future tenants, be aware of extra costs that are not in the contract. How? I have no idea.. *Regarding your reaction, you're right. I had missed in the 'story' that the rent I pay with the allowance is € 390, as you know, since you heard at the beginning that I get rent allowance. Therefore, renting until March is no less than € 180 cheaper. And of course I am not willing to lose € 180 more to make a new tenant happy. The 'major part of my stuff' was removed as soon as I heard that it wasn't allowed, so no worries. And again, according to the law, the deposit is meant to cover damage to the property, and you know that too. It has nothing to do with early departure, breach of contract or anything like that. And again, a temporary contract includes the right to move out with a one-month notice period, EVEN IF you set at least 12 months. Look up the latest lawsuit and you will see it. Too bad you happened not to react to the part about hidden costs, but that's not surprising.

Very bad letting agent. I have been renting a property through Rotsvast for a year now and they never show up for their tenant. I have been dealing with leaks for a year now and nothing is being done about it. They go out to sea with houseboat dealers, at the expense of their tenants.

Via Rotsvast a wonderful apartment has been assigned! The two gentlemen have helped me and my friend extremely well, thank you!

Excellent service! The guys communicate clearly, act quickly and really put themselves in your shoes. Thanks to them I found my ideal home quickly.

Very good experience with Rotsvast Leeuwarden property management. Marco is very professional and easily accessible. Recommended.

Very good experience with Rotsvast. I would definitely recommend it to others. Sten was always easy to reach and the communication was excellent. Everything went smoothly.

Very good experience, very neat guys. Received a quick response and therefore had a pleasant communication.

Well helped and quickly arranged. Any problems solved immediately. Sten, thank you!

Signed yesterday for my new home. What great service. Rotsvast is knowledgeable, quick to respond and gets everything in order. You know exactly what to expect. I recommend Rotsvast to tenants and for expert advice also to homeowners.

Rotsvast was extremely professional and helpful in my search for a room in Leeuwarden. They did everything to make sure I found a suitable room. I would like to particularly recommend Sten, who was extremely helpful. A must-recommend!

Very nice and professional people. I felt very heard and taken seriously during my search with Rotsvast Leeuwarden. 100% chance that you will be helped well!

I am very satisfied with Rotsvast! There was a quick response to my request and a week later I was already invited to view the studio. It is a beautiful studio. Everything went very smoothly and quickly and I am completely satisfied! The team helped me very well in finding a home and I can only recommend them.

If I could give zero stars, I would do so. Rotsvast is nothing more than helpless, dismissive and outright rude during my search for a housing in Leeuwarden. I was homeless for an entire MONTH and desperately looking for a place to live. Despite having visited their office multiple times, they could only tell me to 'send an e-mail'. Guess what happened after sending those emails? A generic answer: 'Not suitable for you, because you are a student.' What makes it even worse is that with some more expensive housing, you would not have any problem with students renting – it's therefore not about being a student, but about taking advantage of people who are desperately looking for housing. And then the cherry on top: after my friend left a one-star review, you dared to call me and demand why I gave you a bad review. Here's your answer: because your service is TERRIBLE. You didn't help me when I needed it the most, you made a stressful situation even worse and you proved that you care more about appearances than actually helping people. Avoid this office absolutely if you value your time, money and mental health.

Beautiful property obtained in Leeuwarden via the website. Stan helped me well with the matters. And everything was top notch!

It was a good experience. They sat down and explained everything in English, went through the contract and then showed us the house, taking pictures together to document the condition of the house. A downside was that they didn't introduce us to the owners. We haven't met the owners yet. I waited to leave a review after we had the chance to meet the landlord, but it’s been a year now and since I haven't had any bad experiences with the owners, I decided to leave a review anyway. Have a nice day.

Very helpful company - I would recommend Rotsvast to everyone, especially Sten, who was always very generous with his market knowledge and quick communication. It took a while before I found the right place due to the current market, but I am very happy with the end result.

The broker was very helpful and crucial to navigate the process of search, find a suitable home and fulfill all the legal procedures.

We were unsure whether to sell our house through a real estate agent. But Rotsvast Friesland took everything out of our hands! We were pleasantly surprised when we received an email that our house had been sold! Super service, customer-friendly and think along with you! What a service, we provided the requested data and from placing the sales advertisement, viewings to key transfer, everything went smoothly and to our satisfaction. We are super satisfied with them! Thanks to Rotsvast Friesland, we sold our property within a very short time!

Do not rent homes from this organization!!!! After having a lot of trouble regarding a substandard property, we also had to chase after our deposit which was subsequently not fully reimbursed according to the agreements. A poorly managed organization where you constantly have to chase things.

As a relocation manager, I often deal with real estate agents and it's rare that you are helped so well. The quick action, involvement, and professionalism is truly exceptional. Thanks a million, Marco and Peter!

A real recommendation!!! Professional service, very friendly, direct and honest. Many thanks to Marco and the Rotsvast team for their help in finding the perfect house. Everything was exactly as we had expected. We are very satisfied and recommend Rotsvast without hesitation to others.

Incredibly helpful! Through the website I responded to a studio, after which I received a response that same day. I was invited for a viewing that week and got the keys 2 weeks later! Professional and easily accessible is my experience.

Very happy with the people at Rotsvast! I needed a new home in short term and they did everything to help me as quickly and well as possible. Through Marco, I really found a great place. I'm truly mega happy with this beautiful house and the personal and sincere attention and service. They really look for a house that suits you and meets your wishes and they go through everything thoroughly with you. Here you still get a private viewing instead of with most other real estate agents in Leeuwarden where you are just a number. I also rented through Rotsvast for years before and I'm truly happy that they have helped me so well again now. Recommended! Marco, you are a top performer! Thanks!

Very satisfied with the service and help from Rotsvast Leeuwarden. Due to circumstances, I had to find a new home quickly. I was able to schedule viewings quickly and received the property assignment. Received good rental conditions and the property was handed over neatly (including a new kitchen and floor). In addition, good contact with the real estate agent Marco de Vroeg and his colleague in the office. Friendly, easily accessible, personal contact and helpful. I am now living happily at my new place. Thank you very much for your efforts and help.

Helpful in finding a house. The only downside was the administrative side, but overall the service was great.

Super service, friendly and always willing to think along with you! Thanks to Rotsvast Friesland, we have a lovely home!

Very good service, a viewing was scheduled quickly, and we were able to get a really beautiful spot in the city center in a lovely new studio! Friendly service and the viewing until the key transfer went flawlessly. I am definitely very satisfied 😁…

Great help from Marco of Rotsvast. Friendly, helpful, always available and Marco invested a lot of time in ensuring the smooth running of the mediation of my current apartment. In addition, everything proceeded very personally. A great advantage in my opinion compared to the large real estate agencies.

ABSOLUUT SLECHTE ERVARING! NIET AAN TE RADEN! Deze mensen zijn totaal onprofessioneel en onbetrouwbaar. Ten eerste kwamen ze het huis binnen wanneer ze maar wilden, zonder voorafgaande kennisgeving (en we waren met drie vrouwen en de mannen kwamen steeds binnen en schonden onze privacy). Zelfs toen we zeiden dat ze ons van tevoren moesten informeren, gingen ze gewoon door. Dus ten eerste geen privacy. Ten tweede zeiden ze, toen ik het huis voor het eerst huurde, dat ze het hele huis moesten renoveren, maar in bijna twee jaar tijd hebben ze NIETS gedaan. Dus ten tweede viel het huis uit elkaar. En ten derde gaven ze me mijn borg niet terug, ook al was het HELE huis in betere staat dan toen ik aankwam. Dit komt omdat ik alles heb schoongemaakt!!! (het huis was walgelijk toen ik aankwam, het leek alsof niemand het al twee jaar had schoongemaakt). En de enige reden dat ze zeiden dat ze het geld niet terug wilden, was omdat ze het huis met mijn geld moesten schoonmaken. Terwijl ik bij aankomst eigenlijk zelf de schoonmaakster moest zijn. ZE ZIJN BELACHELIJK EN VERACHTELIJK!! VERTROUW ZE NOOIT, DOE JEZELF EEN PLEZIER!

Niet aan te raden!!! Zeer onbetrouwbaar en onethisch. Het is een OPLICHTINGSBUREAU!!!

Had a very pleasant contact with Marco from Rotsvast, super fast service and extremely customer-friendly. Within one month we were able to move into our new home. If you are looking for a property, as far as we're concerned, Rotsvast is definitely recommended!

As a student, I found a single-family home in the city center through Rotsvast. They are always helpful when there are problems. When we moved again, everything was handled neatly and without issues. Recommended.

Good realtor, you can also rent homes here. It's on the edge of the center.

Great experience.

My girlfriend rented from them. Security deposit was not refunded, she was accused of drug use. Madness!

A very dubious and unprofessional real estate agency. Rotsvast Friesland incorrectly charged me brokerage fees 1.5 years ago. The invoice was also only sent to me by email on the day of signing the lease agreement. The costs were never mentioned, not even during the 2 viewings that preceded it. After a news report from Suksawat, I discovered the fraud scandal of Rotsvast Friesland. Subsequently, I pointed out in writing and by email that they had made me pay incorrect brokerage fees and requested them to refund this money to me. From this moment on, I dealt with Mr. de Vos of Rotsvast Friesland. From the very beginning, he twisted the facts and denied that any incorrect brokerage fees had been paid. Several emails were exchanged, but without result. Even 2 letters from a lawyer yielded no results. Subsequently, I engaged terugkrijgenbemiddelingskosten.nl and they got Mr. de Vos on his knees! Of course, Mr. de Vos initially lied that their registered letter was never delivered and also not at the post office. However, this letter did lie there for 3 weeks and nobody from Rotsvast Friesland showed up. I suspect that Mr. de Vos became afraid of the reputation of this company. They are winning one lawsuit after another against dubious rental agents. Mr. de Vos knew he was going to lose this fight. Ultimately, he had one last trump card left, and that was withholding the deposit. I had canceled my home in the meantime. Salt was laid on every snail during the handover. I also had to contact them myself for an appointment, which is the task of the real estate agent. A few minuscule traces on a large white wall were noticed according to the employee who did the handover. The wall was not snow-white when I moved in either. A thin layer of dust on the top tiles in the bathroom and some dust in the filters of the extractor hood in the kitchen were mentioned. Costs for painting and cleaning would be deducted from the deposit. I strongly opposed this. Immediately offered to have a painter come that evening to paint the wall and clean up the last bits with a cloth. Note that, otherwise, the property was spotless. I absolutely had to hand over the keys at that moment. As agreed, but immediately called Mr. de Vos and indicated that I would not get the opportunity to fix it and that there was no preliminary inspection. At that time, my contract also ran for 2 more days and my keys had already been taken away. We agreed that I could pick up the keys from the office so that I could sort everything out that evening. That evening, I had 3 walls painted by the painter (who happens to be a good friend of mine) and me and my girlfriend cleaned all sorts of things! Later, the landlord came to look and it was as required. I got the deposit back from the landlord. Afterwards, Mr. de Vos had no choice but to also refund the brokerage fees. In my opinion, Mr. de Vos is an ordinary swindler. An arrogant and conceited man who abuses the ignorance of consumers and has seriously damaged trust in real estate services. Someone who should not even be allowed to practice the profession of real estate agent.

paid €40 to receive a newsletter containing an overview of the available offers that are already on the website. Tip: virtually every other agency does that for free.

Wonderful beautiful 😁😁😁…

Limited supply

UNRELIABLE!! Extremely BAD experiences! After finishing high school, I wanted to start a course of study in Leeuwarden. Given the long journey, I started looking for a room with no experience whatsoever. This company promotes itself with student accommodations, after which we scheduled a meeting. During this meeting, we received little real information, even when we asked for it... it was only mentioning THEIR (deviating?) conditions and some costs were brought up without clarity as to what they were for and where they applied. It turned out that in addition to the rent, we initially had to pay a deposit of 500 euros, 500 euros in administration fees, and a month's rent of approximately 500 euros. So already 1500 euros had to be paid upfront. In contrast to a good friend who also went to Leeuwarden and only had to pay around 250 euros for administrative costs? They couldn’t explain why this difference existed. Eventually, we discussed the administration fees together and agreed on an intermediate amount. After having one meeting and two viewings, it was agreed to put the contract in order. This would happen at 14:30, while we had an appointment at 12:30. So I went with my parents for a drive around Leeuwarden. We suddenly received a message VIA EMAIL around 14:30 that it wasn't going to happen after all. (Perhaps they had found someone who was willing to pay the extra administrative costs?). An appointment was therefore worthless! Via email, they were very communicative (but you couldn’t ask things for extra explanation, because there simply wasn’t enough knowledge about the subject) and everything they agreed with us as customers was NOT KEPT! As a starting student in a completely new city, this would have been a strange, special and peculiar experience. (Personally, I will not recommend this to anyone, all of the above is written in black and white in the email...)

EXTREMELY BAD EXPERIENCE ABSOLUTELY NOT RECOMMENDED about these people and their way of doing business. We had 2 viewings through them in the same building at Oostergoweg 2 in Leeuwarden for a studio. During the first viewing, we already discussed that we wanted to rent a studio. After agreeing on the 2nd viewing today, we wanted to have the room, but suddenly we had to pay 450 administrative costs. We had difficulty with this and then agreed on an amount of 295,-- excluding VAT, while yesterday a good acquaintance rented from them with administrative costs of 165.28 excluding VAT. After giving our agreement at their office via email, they would prepare the rental contracts. And we were supposed to receive them late in the afternoon (which was initially 14:30). Then we drove around Leeuwarden a bit from 12:15 and received an email saying it wouldn't happen, while the property owners completely trust their real estate agent who is being completely misinformed about the future tenant. Just search on Google for: reviews rots vast leeuwarden