NMG Makelaardij

Absolutely the worst. The website form is useless, you have to constantly call to ask for information. My rent started on the 16th. I still don't have access to the parking garage. There have been 7 emails sent in the last 2 weeks and the rent has been paid. Update: got access on the third.

VvE Management can be more professional.

Very bad service. Maintenance just doesn't help with my leak that has been going on for half a year... due to wood rot/-mold, which means my laminate floor gets wet and therefore breaks... And it’s also not healthy for people.. Calling 20 times for the same complaint is still an understatement.. And then it hasn’t even been resolved.

They consistently pay late, make mistakes in refunds, and then fail to resolve their own errors despite repeated contact. Promises are not kept and you constantly have to chase them up. Absolutely unprofessional and extremely frustrating to deal with. I would not recommend this company to anyone!

Terrible service and communication

Contact with the real estate agent was excellent from the first contact. Clear price indication and expectation of the sales period. Everything went as expected, and they acted very proactively and decisively during negotiations with the buyer. We are happy with this real estate agent.

Robin thinks well with you, is incredibly skilled and always ready to help. An incredibly pleasant collaboration!

After 4 years of consistently paying our rent and maintaining the property well, we are still waiting for our deposit after 3 months that we are due to receive back. There was a minor technical defect which the technical service would resolve and deduct from the deposit. But because they haven't had time for it yet, they are holding onto our €2000 for 3 months while the repair shouldn't cost more than €250. We have already called them 10 times and received various promises and were repeatedly told we would be called back that day after a lot of excuses. Now, after 3 months, we still get the same promises and still no money back. It doesn't yet qualify as fraud, but we are now taking legal action against this company.

Unfortunately, I've been living here for a little longer than a year. As stated, a new and well-functioning system, but unfortunately it doesn't work. I’ve paid far too much in heating costs for over a year, while I never turned on my heater! Four times a technician has come by because of this and left saying that everything was fine. Now, after a year and a half, after months of paying a lot of money, it was finally fixed, after a lot of calling, emailing, etc (where I sometimes didn't even receive a response). A compensation request has been submitted because the technician did indeed find an error and it wasn’t my fault. Now I’ve been waiting for months for the compensation, empty promises and constantly having to chase them up myself. Not to mention the front door and lock that aren’t working properly; sometimes I stand in front of my door for a quarter of an hour before it opens, which is not normal! Poor service really, and little understanding for anyone. I'm already looking for another home that isn't under NMG.

Terrible service. Rented for 6 years through this organization in Utrecht and unfortunately have little positive to report. They prefer to leave tenants out in the cold and try (mostly unjustified) costs as well… they hide behind a mail/ticket system of customer service, making it difficult to speak by phone. Another argument is: 'the investors must approve this, we are waiting for that' (regarding repairs, maintenance or housing safety) to give no updates at all for weeks/months, even when tenants keep following up😣 I definitely would not recommend them as a party

Payment of deposit not refunded! Not renting since January 31st anymore, but after multiple calls, still haven't received the deposit back.

Unfortunately, after six months, a deposit of 2000+ euro is still not being returned. No response to emails, barely reachable by phone and extremely unhelpful. We are now forced to take legal action. From other reviews it appears that these practices are no exception at NMG, truly scandalous.

very arrogant and unfriendly approach after calling because we have no heating and no hot water, it was said that it's not cold anyway and that a company will call us within 3 working days, just before the weekend

NMG is a remarkable company. Everything runs smoothly and you are really well helped by the rental agent. But once the contract is signed, you have to deal with the service department. This raises the question of how a company can grow so large with empty promises and incompetence. It's a great mystery to me and many other tenants. When the shortage on the housing market is solved, this company will quickly collapse without rigorous changes. It’s frankly appalling how things are handled. Even getting an extra key takes 3 months despite multiple confirmations that it would be arranged within a few weeks. Expect to have to call at least ten times for every problem, small or large, and despite the promise of a callback, you really have to initiate this yourself. If they promise to call back the next day, you may still have to call yourself a week later. Waiting is pointless.

Very friendly, helpful and fast. We could/can call him for all kinds of questions, he supports us well. Good clear explanation! Property was sold in no time! All in all a very pleasant experience. We did speak with different real estate agents but the “click” wasn’t there. And with Robin we immediately knew, “he's the one”!. No regrets at all. Thanks NMG!

It's always drama with NMG, flooding, half-finished work. You can complain and call as much as you want, firstly you are spoken to unfriendly, and then not even helped. Weeks, sometimes even months, we have to email and call towards NMG. They genuinely don't care about the tenants.

Unbelievable that this is allowed in the Netherlands - their behavior is unacceptable.

Make sure you know who you are dealing with… both as a tenant and as a landlord. Repairs can take months or aren't resolved at all. For example, I had to wait four months for a new dishwasher. Accessibility is poor, both by phone and email. You always have to call about problems yourself, and only after the fourth time do you hear that something will be done about your request. I would be ashamed to own this ‘company’, which clearly lacks fundamental business processes.

This is not even worth 1 star and I will explain why. I have been living in this apartment for 4 years now, some time ago it was taken over by NMG real estate. Half a year later they leave us out in the cold! The general access door's internal workings are completely defective, anyone can enter the building. Reported repeatedly by phone, emailed (even submitted a notification via the landlord portal), only empty promises but no one comes to carry out the repair. The emergency exit doors have also been defective for half a year, my daughter sleeps above 1 of these doors and now she has to sleep with me because the doors have not been repaired in time, they are now disconnected and new doors need to be installed for this reason. Again, no response from NMG. We are experiencing such nuisance because everyone can enter the building from all sides, NMG doesn't care at all. Then I had an appointment today with the inspector, he was supposed to come and check all these defects with me… oh I should have known, the gentleman was nowhere to be found.. when you then try to call to find out where he is, you are waiting on the line for a quarter of an hour before anyone even answers the phone! I am sitting with a sad child, for half a year now. Even enforcement officers are walking around the apartment building because the doors keep blowing open and closed. I am desperate…

Okay. The only small thing was the unclear presentation regarding semi-bungalow, or bedroom including a spacious bathroom downstairs, and we didn't know that he had to come all the way from Doetinchem.

It's that the review can give at least 1 star, but even that is already too much. The power of the landlord, we'll just say... Questions are ignored, too many paid service fees from two years ago are constantly brushed off 'with we are working on it' & that the department cannot be reached 'because they are busy'. But concrete answers and solutions never come. If something is broken in the property (such as a boiler - leaking tap), they just leave you with cold water and it's your problem. But paying the bills to NMG must all happen directly. But if the tenant asks/requests something, everything can take a long time. Very disappointing!

just trying to claim damages just form a group make sure you have proof photos etc.

This real estate agency collects data from renters and then arranges a casting. During the casting, the realtor and the owner make a choice based on criteria that no one knows: perhaps the color of your skin, perhaps the way you are dressed... this procedure is an insult to human dignity and takes a very long time. Time: I have been requesting a rental application through this agency since November 5th. In vain!

Mouldy homes and no suitable solution. For two weeks I've been consulting with the technical services every time I call. Avoid!!!!

Very expensive and it takes months to repair elevators and doors. The rent increases every year, so if you are renting, keep in mind that it gets more expensive every year, an increase of approximately euros

We have now been living under NMG in Tilburg for a year and a half, and the service is downright bad. We've been dealing with cold water for months and have to refill the central heating boiler daily. A technician who visited indicated that whoever carried out the installation in this building used the cheapest and worst materials. The residents' app shows that multiple residents are experiencing issues with this. What worries us even more is that the problem we are facing can also be dangerous. The technician stated that there are risks of explosions due to the poor condition of the installation. This has been going on for months, and despite me calling repeatedly and insisting, nothing is being resolved. Why do we pay so much rent if they don't even have the basics in order? And why won’t they help even a little? If so many people have bad experiences with NMG, it seems clear that the problem really lies with them. It is frustrating and unacceptable to be treated like this as a tenant while you transfer a significant amount monthly.

Terrible service. When NMG needs money from you, they're there like flies to honey and you have to pay the final bill within 2 weeks that they sent almost a year late. If they owe you money, you never hear anything more. I still need to get money back due to an incorrect ista measurement (the meter for the kitchen radiator was showing 423 due to the heat of expansion pieces running behind this radiator). I never turned on this radiator and it was removed by NMG two years ago and placed in my storage room because the meter could not be removed. Since then, I have been trying to get my money back, because of course I paid the bill properly and assumed that NMG would settle this later. My emails have been ignored for 2 years and when I manage to speak to someone on the phone through a roundabout way, I am kept on hold. If I have a question about another subject, they do respond. Unprofessional how things are done here.

Nightmare due to daily stench nuisance in apartment, chemical air or burning smell and apart from a few employees, there are some rude types who twist your entire report. Careless and I am structurally dealing with oppressive air in the house. Even fleeing my apartment at 5:30 AM. Stress and also financial loss due to health issues in reaction to this poor air quality, whether it comes from outside, industry or inside, my apartment is affected and you can be sure that I will demand compensation for the suffering caused. A comfortable, healthy home is our basic right!! No excuses. Not accepting this kind of practice and they trivialize an acute problem, 3 days unable to be at home during the day due to burning smell in the house. Then hoping that I can breathe normally in the evening. No words for this. It's not about nuisance but urgency! We certainly don’t deserve this rent! And a tip, if things get out of hand you can file a complaint against your landlord via your municipality website. Regardless of free sector or social housing.

Terrible. Shameless annual maximum rent increase, shameless annual service charges increase and you get zero service in return. I've been waiting almost two years for a repair, and in 2 other situations they came to look but then no further response. This was also 5-6 years ago. No matter how much you like a property from them, please find one that is managed by someone else, because you will really regret it in the long term. If you want something fixed, you'll ultimately have to do it yourself, because all they can do is collect money.

A large company with many employees. I see enormous growth in processes. If something is wrong, NMG does its best to resolve it. Thank you for 3 years of living pleasure!

Very satisfied with NMG! Within a few days after registration, all our documents were already checked and we were allowed to view the property. Ultimately, the key handover was arranged within 2 weeks. Everything was arranged super quickly and we received very good assistance from, among others, Merel! There were some defects after delivery, but this too was handled well by directly contacting technical services and suppliers. Installers were slow to respond, but NMG immediately followed up on this and stood behind (or next to) us. Very pleasant as a tenant! We would like to continue living here for longer :)

Pleasant experience with this landlord

Great experience! Amber helped me and my friend find an apartment within a week of the viewing. She was quick, friendly, and because we wanted to move in before the weekend, she even managed to make that happen. There was only one week between the viewing and our contract! Amber really thought along with us and thanks to her, we are now in a beautiful apartment at our favorite spot in Eindhoven. I hope there aren't too many negative comments, and I understand why people comment when they are not happy and things don’t go as fast as they want - but at the end of the day, we are all humans and if you treat each other like humans, you get a long way.

Terrible. Our rental property has been transferred from a tenant association and taken over by NMG wonen. We have now been without hot water and a shower for 3 weeks. Our central heating boiler lasted only one evening, after which the technician discovered he had damaged a pipe, causing a large leak from the attic, through the concrete walls to the ceiling of our bathroom. We are being passed from pillar to post and not taken seriously. A technician is sent who can’t do anything about the problem and says he will send another technician the next day. No one shows up. NMG wonen called, they said someone would come this afternoon, but again no one came! Called this morning, I was told I would receive a callback to schedule an appointment, but I haven't been called back! When we call ourselves, nobody answers. Nobody responds. I don’t usually get angry, but I feel like we are not being taken seriously at all. Hoping that a bad review will achieve something.

It doesn't matter if you are the first or not, it all depends on luck and whether your profile is as complete as they want it to be or not. I am a student, even they don't give a chance to visit houses with low rent. The only thing they say is that landlords prefer someone with a guarantor or a permanent contract. So I really don't know what others should do! How about other people?? I have money, but still they give a chance for a place to live! Not just this company, but most Dutch real estate companies! They prefer Dutch people. It’s a fact.

I've been sitting here now for more than 3 months without heating in my house. I am constantly being passed from pillar to post, with little to no updates. Until I stated that I would stop paying the rent. Then of course I got a reaction haha. …

A lot of uncertainty, no idea when the energy costs from over a year ago will be settled. Terrible bad service, this is not how you treat residents/former residents. 1 star is too much for NMG. Avoid…

This is so far one of the worst services I have ever experienced in my life. Poor communication, you should be lucky if anyone responds at all. STAY AWAY if possible.

Biggest scammers ever. What a terrible landlord. Don't keep appointments, and have a repair…

Charging enormous rents for their homes which these are really not worth monthly. Do you have complaints about neighbors in the district who let weeds grow meters high, they don't respond because that is not their responsibility while you as a tenant are obliged…

NEVER RENT HERE! Violates the law. Wait for 1.5 years for the settlement of service charges. I have already been a non-tenant for 0.5 years. The administrative department is unreachable. Spoke to reception today: they are deliberately unreachable due to …

Terrible service. No proactive attitude at all and issues remain open for months without response. Does anyone still know what customer service is like at your company?

Worst customer service I have ever experienced. Responding to emails/complaints etc. is dramatic. If I could give a negative number of stars, I would have done so.

Never rent from these people. Apartments are bad, the services are bad and trying to terminate your contract is an absolute nightmare.

We have now been renting for almost a whole year through NMG in Eindhoven and the experience has been terrible the entire time. In the first month, we discovered that our storage space in the basement has a serious leak problem making it unusable. …

If I could give 0 stars, I would have.

Really a terrible landlord, never experienced anything like this before. Never rent an apartment here. Even if there's a shortage on the market. Look for something else! Service charges settlement that is totally not in line with reality!

Poor to no communication, appointments are not kept, defects are not repaired, emails are ignored, consistently late with the specification of service costs (already for the fourth year in a row in 2024) and own…

Terrible, worst experience ever. We still haven't received our deposit back and left 6 months ago. This company is a joke, avoid them at all costs.

The property itself is good (owned by another company), but the communication is heartbreaking. Emails are consistently not answered, and when you call, the right people can't be found. When an answer finally comes, there are…

We were not allowed to sublet our apartment, as had always been the case before. Consequently, everything we had taken over from the previous residents and modified ourselves had to be removed. This includes things like the laminate flooring,…

So far only praise. I had a very pleasant viewing with Amber. Later I was excellently helped by Ingrid. The communication was excellent, I receive an answer almost immediately when I have questions.

The worst company! Incompetent and rude people. The business policy quickly charges fees, but it takes months to get reimbursed. I've been waiting for 4 months for a…

Worse than bad! A complete disaster from the start. They do not fulfill their responsibility as a landlord. The blame always somehow lies with you as the tenant. Communication is terrible and NMG is difficult to reach. …

Terrible communication, little understanding and unhelpful.

It's that you have to give at least one star but what a disappointment. Unfortunately, we had to deal with this company because they do the administration for our HOA. Poor communication, never reachable and can’t even do the administration correctly.

The words service and sympathy are unknown to this company. A poorly functioning cancellation system combined with worthless accounting means a property can remain vacant for 3 months in the middle of a housing crisis, but hey, management doesn't care…

For six years now we've been led on by NMG. Our downspout at the back of the house is leaking, the entire rainwater drainage system is incorrectly assembled, a construction defect, according to the various workers we’ve had. A solution…

Worst experience with a landlord ever in my life - I couldn't even return the deposit on time…

Very bad experience, appointments are not kept, calls are not returned. In particular Kim Kruijff, communicates rudely and factually incorrectly. When asking questions, an irritated reaction follows while you are asking legitimate questions. Try to stay away from this organization as much as possible.

In short, frankly a terrible real estate agency. We called them for a rental property because we were in an enormously difficult…

1 star is still too much. Poorly accessible, no feedback and the portal doesn't work either. Complaint submitted, but we have been without heating since March 20th. What was previously described by another tenant, they do not respond or poorly - they don't take you seriously at all and hide behind the VvE.

Every year they increase the rent while providing no service. When you call them about a problem, you are promised to be called back and a solution will be arranged, but this never happens.

Recently, we sold our house through NMG. We were able to move into our new home unexpectedly quickly, so it was important for us to sell our house as soon as possible. Thanks to Robin, the real estate agent from NMG, we did exceptionally…

Contact received with the NMG Vastgoed branch in Rijssen regarding a rental property. Mrs. Nieuwenhuis helped me very well and professionally and guided me excellently through the process to get everything sorted out. My compliments to this branch. Quick help and answers to all my questions. Sincerely, Mike Grobben.

This brokerage firm has a recognized incompetence, lack of skill, negligence and bad faith. …

Never rent here! Landlords don't care at all about the individual tenant and will simply let you live in a house with leaks and mold.

NMG is a bizarrely bad company. The Frederik (Strijp-S) has been dealing with flooding in the bicycle cellar for months. NMG is barely reachable, seems to not care at all, and hides behind the Homeowners Association. …

Be careful with this broker, they look for tenants for European Residential Management/ERESM and their very deficient homes. According to them, they are well aware of the strongly negative reviews about…

UPDATE: The handover of the property went well. All points have been cleared. …

Just moved into a rental property from NMG and this contact has been very pleasant so far. Contacted the Rijssen location several times and they were clear, quick, and friendly. Very nice first impression of NMG.

As a landlord, NMG does not take its responsibilities seriously. Requests are simply not or months late responded to. Multiple tenants in our complex experience this. I have now submitted a complaint twice and I am receiving absolutely no response…

When there are problems in our building, they are terribly negligent and incompetent. I've never experienced anything like it.

I have applied for a rental property under two names, an indigenous Western name and my real name. How come my real name wasn't invited to a viewing and my fake name was? That this still happens in 2024.

“NMG” is a team of professionals who always respond quickly and clearly to any questions, call back themselves, and try to find the best solution. For me as an expat, they have done a lot during my initial adjustment to the Netherlands.

We have now been living in a house for 5 years that is rented out by NMG. For 5 years we've been able to easily get in touch and things are resolved quickly. We once had a finishing strip that came loose near the window frame, one message and it was quickly…

Nice houses

I am very dissatisfied with this company and I'm holding my breath about how this company will manage our building because so far, little is happening. I myself reported a water leak on December 18th and up to today (December 31st), it…

I've been dealing with mold in my house for months now. Reported it and submitted a repair request in August. I have to keep calling to find out when they will fix it, and every time they make promises and then you hear nothing more. Ridiculous!!!!

Service charge statement arrives much too late (received on September 28th, deadline is July 1st) and then threaten with a collection agency for approximately €30. Several critical questions were asked about the statement. Now it appears that a gardener for…

Abysmal bad service worthless company

Just mean people

Communication is poor. I keep calling and emailing them. My rent was terminated 3.5 months ago, and to this day my deposit of more than €3000 has not been refunded. What a bunch of disgusting scoundrels are sitting there. My legal assistance will certainly make work of it.

Well, whether the whole thing is worth 5 stars I will only be sure when dealing with it as we eventually depart. But until then, I've actually only had positive interactions.

I'm normally really not the kind of person to take the time/effort to write a bad review.. (I have better things to do) but this just can’t be allowed anymore.

Drama company! Complaints are not taken seriously at all. The number of stars here on Google and the reviews of people say more than enough.

Very friendly assistance from Betty at the beginning of the rental period until the end. Always neat, clear and correct. I am very satisfied.

Too many problems with their buildings.

This organization is best avoided. They have a legion of callers where it seems the only task is to send you from one wall to another. Ultimately, they do little to nothing to help their tenants and keep their own promises, other than collecting rent.

We received an apartment from them, after a few days of moving we discovered so many problems: - The bell doesn't work…

We are very happy with the involvement of the real estate agent in Rijssen. Betty helped us. The communication was clear, very friendly and helpful. Thanks to Betty…

We lived for 1.5 years in a new building from NMG. Boiler broken from the beginning and draught complaints among everyone in the building with an energy bill that skyrocketed. After 1 year, they finally replaced the boiler and then…

The headquarters of NMG has no regard for the tenant and only does something if they feel it in their own wallet.

Communication from NMG is terrible and slow, but that is clearly also readable in previous reviews.

Terrible landlord. They string you along regarding repairs and just leave you stuck with them.

They do not honor contractual agreements unless you threaten them with a lawyer or collection agency

Exploitation of the desperate housing market in the Netherlands. Hardworking people are being flushed for everything they're worth.

For me, the stack pipe was blocked and I live on the 1st floor, causing my entire apartment to be flooded with sewage water. When I reported this to NMG wonen, I was told that they do not see the kitchen as an emergency and that they will only…

Unprofessional and lacking customer focus, these people only ask for money but do nothing about the maintenance of the buildings or the extra support you need! If you have a problem, your building's account manager is never…

Landlord (Amazone bv) and rental agent (NMG) only think about money, increasing the maximum rent every year. Maintenance of the exterior is a no-go (window frames, doors etc.).

Terrible landlord!!! Accidentally left the keys to the property inside. No one to reach and they also don't have spare keys because that is not allowed according to the law (!!??) This is incorrect. Very arrogant…

Excellent help from Mona

We are not Dutch. We are foreigners. I have applied for a home, but I haven't received an answer and since then 2 months have passed.

Is my landlord

I read a lot of bad reviews but luckily we have nothing negative to report so far. We've been renting a property through NMG since last month. Communication is fast and clear. The repairs are also carried out neatly. In short, we are satisfied.

Literally zero customer service.

Only thinking about money... when you need a repair, it will be repaired as cheaply as possible,... you rent an a++ house from them and then they come and say that there can be 2 cm of play in the door... very poorly accessible.. so if you want to rent, rent everywhere except with them... it's not worth the money

Hopeless landlord. Reacts slowly or not at all when there are problems. You get snapped at on the phone (??) or sent away with a ball and chain. Month after month without any improvement. …

Good and quick contact, quickly helped with repairs. Very nice!

2 months ago reacted to about 4 properties, nothing of contact for the rest from NMG. Today suddenly a whole load of automated emails that I didn't become it. Given the reviews maybe not such a big loss either.

Excellent company for professional Property Management . Arnold Tamse

See all reactions below, very bad club!

Good contact, easily accessible, even outside of office hours, quick response to questions, expert advice, a spontaneous real estate agent who takes the time for his assignment, many additional possibilities. Highly recommended.

We are very pleased with the guidance from NMG real estate agents! Robin and Marjolein guided us well. We experienced the direct contact with them as very pleasant. We also appreciated that they were aware that the viewings can be quite intensive (house clean/tidy, then staying elsewhere until viewings are finished). Therefore, we always discussed a specific day/time slot in advance. Thank you Jip, who supervised this well from the office. Do…

Terrible, a broken door and intercom since November. Unbelievable. Despite numerous phone calls and emails, there has been absolutely no response.

I never normally bother to write a review, but with NMG I get so frustrated that I can't help but write a review. If I could give zero stars, I would have done it. Really the worst rental agent where I…

We live in an apartment complex. Since became the manager, the maintenance has deteriorated significantly. The automatic front door downstairs wasn't fixed until 6 months !! Intercom still doesn't work. Glass of the door is still…

Poor communication

Poor communication/handling of apartment termination. Deposit nicely returned within 10 days 👍🏽 …

I don’t quickly write a review. But an organization that communicates with its tenants in such a bad way doesn't deserve more than a 1-star rating in my opinion. You are sent from pillar to post for the simplest questions. Really…

This is a company that sends incorrect invoices/reminders/demand letters and then does not respond to any emails. Furthermore, they are never available by phone.

Unfortunately, less than 1 star is not possible. As negligent as the plague, you have to figure everything out yourself, and are barely reachable. Often a case of push it against the wall.

Extremely bad company, they can't communicate. You are constantly being passed from pillar to post. Never heard anything back for 6 return call requests. They don't respond to your email. You get very little out of NMG.

You pay a lot of money and you get 0% service in return. Thanks Heerlen for the incredibly bad and unprofessional service!!!!

Very friendly assistance received.

Even 1 star is too much for these real estate cowboys. Communication is 0. They are never reachable. And the emergency number is never answered. I warn you. Do not rent from them.

Does not take complaints/requests seriously and does not think about safety in residential complexes.

I am happily renting a property through NMG. The people are friendly, communicate well, and think along with you.

Very happy to be able to find a home on a relatively short timeframe in Eindhoven. Of course, the search involved a lot of responding and a lot of inquiries with…

I am happy that I am going to rent a beautiful apartment through NMG, but the communication is so bad! The first delivery date that was communicated was the end of October. It's mid-October and we haven't heard anything about when we can move in.

I'm not one for leaving public reviews. But I’ve crossed that line. Worthless realtor who doesn't do anything for the tenant. The issues we encounter are passed on to the landlord or they hide behind the owner. …

most of their advertised properties are fake or outdated. Don't even waste your time on their website searching for available properties. Complete waste of time.

Recycling bin, just like all other housing agencies

The period leading up to the signing of the rental agreement was unnecessarily uncertain. The service, however, is very good; we've been living there for 1 year now and everything is fixed quickly and well.

If you want to wait a long time for everything, I recommend NMG. 🤔 …

Under the motto 'Living with a touch of gold'. Many essential things often/quickly break: locks, doors, intercom and parcel box. Solving these problems takes far too long. The safety of residents is not so important, camera system…

You need to have a monthly income of more than 4000 euros as a starter just to be considered... really ridiculous. Absolutely no room for discussion. And in addition, you are obliged to apply for a declaration at your own expense, to hear two days later that you are not even allowed to view the property. So don't start.

Appointments they make, they don't keep, and they are virtually unreachable

Are you looking for a pleasant place to live? Look further! But are you looking for a home with all sorts of problems? Don't look any further. Rent here if you enjoy waiting months for a repair request.

Very poor communication. They always come with the same answer that the person responsible is on vacation or another lame excuse. Truly 0 appreciation for this company.

This company has properties listed on rental websites. If you want a viewing, there's no response. Requests have been made four times without any reply. If the property has already been rented out, this is at least very sloppy.

First shift

Do NOT rent here! Indeed almost never reachable, appointments are not kept - even when they are in black and white, they don't call back, they don't respond to emails, they are very unreliable, arrogant, rude, negligent. Not only towards…

They don't think along. They are not clear and make bizarre demands where you can't even rent anything with twice a full-time income because you don't have a permanent contract.. and a letter of intent is also not accepted 😅…

Never reachable

Four months ago moved out of our apartment, rented from NMG, and we still haven't received our deposit back. Incredibly bad and unprofessional

Unreachable, only through the Real Estate Owner of the building in which we live. Repairs are not done 😡…

What bunglers. They can send invoices, but working is foreign to them.

Rigid organization, doesn't think along with you. Little response when you email. Not recommended.

Never respond to a critical email or phone call. Far too high rent for the junk you live in. 0 service. Glad we're almost done with it.

These people fail to keep any appointment. They said they would call back, never heard anything again, every time you call someone is supposedly not present, emails are ignored completely. Frankly disgusting and deeply sad. Just pure fraud from this rundown office.

Literally zero stars if this could! 1: at handover there were so many defects that, in my opinion, the property totally…

The organization is unreachable; it states they are reachable from 08:30, but I patiently waited in the queue for a full 30 minutes at position 1 because the employees were still at the coffee machine?

NMG Real Estate Agency, that's where I registered and also had telephone contact. They answer the phone politely and give good advice.

Unreachable. I should have received an email. That doesn't work either.

High rents and no service!!!!

Nice company

Drama real estate agency. You are sent from pillar to post and no one takes responsibility within the organization. 0.0 customer friendliness. We will never rent through ACM again!

From February, I will be living in the new neighborhood 'Deltakwartier'. Very satisfied with the way we were helped by the real estate agent from ACM. On the outside of one of the window frames, there was considerable damage. It took a while…

Renting a furnished property, half of it isn't furnished and still isn't after 8 months. And promised at handover that it would be done, even with a hole in the wall... they are scoundrels and do absolutely nothing for you. A bad …

Beautiful company

Very bad service, refusing to do any maintenance and upon termination of the lease they demand that you leave the house in a better condition than you received it from them. Just scammers, just ask every tenant of the…

Bad service. Emails are not responded to, for example, sitting without underfloor heating for months.

We have repeatedly dealt with this realtor during the purchase of a new home. In doing so, we had to contact them ourselves to ask if our offer was accepted (and it turned out to be: we had the 'winning' bid). …

Friendly, clear & honest – that's what ACM stands for. Thank you for the good service in recent years Nathalie H tenant property Duiven

When payment is required after damage from THEIR renovation they are unreachable and leave us in misery. Always easy... Shift the blame to the residents;)

You are being sent from pillar to post. Agreements are not kept. Problems are externalized.

As soon as anything needs to happen, they're never available. Unreachable, better to stay away from this gang of bandits...…

Very bad experiences with this. I advise everyone not to have anything to do with these unfriendly scammers.

Found a nice rental property through ACM on the edge of the center in Nijmegen. We were well guided by ACM during the process.

Calling is impossible, I asked a question and was supposed to receive a call back. Meantime called 3 times and given phone number. Never received a response. Poor communication

Too bad !!!! Never rent from ACM!! I've been sleeping in a room full of mold for two years, had to throw away two wardrobes and twice half a wardrobe because it was moldy. I receive € compensation while it’s all their…

Very bad experience; tenants are not taken seriously, complaints are dismissed and responsibilities are avoided. Poor communication with a pass-the-buck policy. Transfer of homes is also very poorly organized for such a large professional company.

Bad experience! People don't want to help you. They are not able to think 'out of the box' and have no feeling. They are happier when you can't rent from them than when you do rent from them. The company that is allowed to rent should disappear as far as I'm concerned because they aren't helping people who want a house.