All brokers in Afferden

Great company until you have to get your money from them…. We've been waiting for months for our money. With phone contact, you are told that they are busy and it could take two weeks. This doesn’t take two weeks or even two months… update: after 2 and a half months and weekly calls, the money finally arrived.

Since NMG took it over, it's been terribly bad. No communication, complaints are simply ignored... the house was handed over in good condition and I still haven't received my deposit back. One word: hopeless.

Had a very nice experience with this company! I saw a property for rent and had already responded through their site. I was called for a viewing the next working day! Now 2 weeks later we are new tenants, which I think is really super fast in this tight housing market.

Worst rental company I have ever encountered. They manage to increase rent prices every year, but forget to send you an invoice after 3 years for service costs. Say 'there was an administrative error'. Then ignore our emails requesting a breakdown of those costs. Charge high prices for cleaning and electricity bills and an app that is hardly used. Then charges are levied if someone leaves a bank near the trash can. Be careful with this rental company and their hidden costs. They also claim to be sustainable, which is the biggest lie. The lights stay on 24/7, with the costs being passed on to the tenants.

Absolutely the worst. The website form is useless, you have to constantly call to ask for information. My rent started on the 16th. I still don't have access to the parking garage. There have been 7 emails sent in the last 2 weeks and the rent has been paid. Update: got access on the third.

VvE Management can be more professional.

Very bad service. Maintenance just doesn't help with my leak that has been going on for half a year... due to wood rot/-mold, which means my laminate floor gets wet and therefore breaks... And it’s also not healthy for people.. Calling 20 times for the same complaint is still an understatement.. And then it hasn’t even been resolved.

They consistently pay late, make mistakes in refunds, and then fail to resolve their own errors despite repeated contact. Promises are not kept and you constantly have to chase them up. Absolutely unprofessional and extremely frustrating to deal with. I would not recommend this company to anyone!

Terrible service and communication

After 4 years of consistently paying our rent and maintaining the property well, we are still waiting for our deposit after 3 months that we are due to receive back. There was a minor technical defect which the technical service would resolve and deduct from the deposit. But because they haven't had time for it yet, they are holding onto our €2000 for 3 months while the repair shouldn't cost more than €250. We have already called them 10 times and received various promises and were repeatedly told we would be called back that day after a lot of excuses. Now, after 3 months, we still get the same promises and still no money back. It doesn't yet qualify as fraud, but we are now taking legal action against this company.

Contact with the real estate agent was excellent from the first contact. Clear price indication and expectation of the sales period. Everything went as expected, and they acted very proactively and decisively during negotiations with the buyer. We are happy with this real estate agent.

Robin thinks well with you, is incredibly skilled and always ready to help. An incredibly pleasant collaboration!

Very friendly, helpful and fast. We could/can call him for all kinds of questions, he supports us well. Good clear explanation! Property was sold in no time! All in all a very pleasant experience. We did speak with different real estate agents but the “click” wasn’t there. And with Robin we immediately knew, “he's the one”!. No regrets at all. Thanks NMG!

Unfortunately, I've been living here for a little longer than a year. As stated, a new and well-functioning system, but unfortunately it doesn't work. I’ve paid far too much in heating costs for over a year, while I never turned on my heater! Four times a technician has come by because of this and left saying that everything was fine. Now, after a year and a half, after months of paying a lot of money, it was finally fixed, after a lot of calling, emailing, etc (where I sometimes didn't even receive a response). A compensation request has been submitted because the technician did indeed find an error and it wasn’t my fault. Now I’ve been waiting for months for the compensation, empty promises and constantly having to chase them up myself. Not to mention the front door and lock that aren’t working properly; sometimes I stand in front of my door for a quarter of an hour before it opens, which is not normal! Poor service really, and little understanding for anyone. I'm already looking for another home that isn't under NMG.

Terrible service. Rented for 6 years through this organization in Utrecht and unfortunately have little positive to report. They prefer to leave tenants out in the cold and try (mostly unjustified) costs as well… they hide behind a mail/ticket system of customer service, making it difficult to speak by phone. Another argument is: 'the investors must approve this, we are waiting for that' (regarding repairs, maintenance or housing safety) to give no updates at all for weeks/months, even when tenants keep following up😣 I definitely would not recommend them as a party

Payment of deposit not refunded! Not renting since January 31st anymore, but after multiple calls, still haven't received the deposit back.