SAMEN met de makelaar

We thought we'd made a good choice with Marcel. And he will likely be a good choice when it comes to quick, uncomplicated transactions. However, when things get difficult, this broker is, in our opinion, less suitable and becomes downright unprofessional in his approach. Two weeks before the transfer, we went on vacation and that same evening we received a video from this broker showing water gushing out of the house under high pressure. Marcel didn't deem it necessary to check on things or shut off the water, because he had already taken his lenses out (see WhatsApp message) (or after contact with his lawyer, read below, turned out to have a serious hypo due to diabetes). Of course, the man wasn’t obliged to do this and had every right to stay in bed and endure his severe hypo, and according to him, it wasn't even clear whether it was coming from the house at all (despite the clear blue sky not being certain that it would rain very hard, according to the broker). Fortunately, the police dragged him out of bed after midnight after the police and several neighbors had called the broker to express their concerns. If Marcel had helped us, considering he was the only one with a key, which he could have done as a customer service (but is not obliged to), then the water damage (which ultimately turned out to be a leaking pipe in the attic, as expected) would have been minimal. Now it sprayed unnecessarily for hours, resulting in water damage on 3 floors! We offered the buyers a significant discount due to the water damage, which was accepted, but the broker insisted on the old selling price because of the amount of his commission. We had WhatsApp contact with him about this, in which he responded rudely and unprofessionally. As if we were toddlers. NVM advised a legal process and disciplinary committee because it would not be in accordance with NVM values. We chose to look away from that in order to be done with it. We wish Marcel much success and pleasure with the extra commission but will refrain from any future collaboration with him. Any comments from this brokerage firm on this message, we can substantiate with screenshots of WhatsApp (from the neighbors and the reporters) and the police report. As a follow-up, the broker had engaged Lexman lawyers to force us to remove the message. In this message, the lawyer was completely misinformed because we have the police report including the messages from the reporters, directly to the broker, and the lawyer tried to force us to remove the message based on incorrect grounds and bullying tactics. In our opinion, everything could have been handled properly if Marcel had acted like a professional to come to a solution together instead of immediately involving a lawyer, and sticking to the commission including treating his clients like toddlers. Now, to prevent any form of slander or defamation, we have adjusted this message. This is based on our opinion, perspective and the facts as we have them on paper. P.S. Also added the email with falsehoods from his “friend” lawyer Berenschot from Lexman lawyers which is complete nonsense, and shows that there is blatant lying going on. See photos of the damage with beautiful reflection of the sun in the water, and the whole week of drought so the gutter could never have been full of water.

I wouldn't actually recommend anyone here, I'd still get an energy label, nothing arranged, realtor and owner through this, it costs me money again.

Everything went perfectly smoothly. Great assistance. Also, the financial part and contact with residents, selling real estate agent, and contracts were excellent.

Bastiaan is a friendly, down-to-earth real estate agent who can provide clarity in the sales process without beating around the bush.

Thanks to a tip, we got in touch with this real estate agent, and we are still very happy about that. No question was too much, and at every property we visited, they knew exactly what they were talking about. The real estate agent clearly understood the market. Suitable advice on both the property and the bidding strategy. Appointments were kept as agreed and communication went smoothly. And perhaps most importantly: sharp negotiations took place, with a result that we are very satisfied…

We are extremely satisfied with the guidance of Marcel Olijhoek during the purchase of our new home. From the first moment, he made a professional and decisive impression. Marcel works quickly, efficiently, and knew exactly when and how to act. What really stood out to us was his strong negotiating position. Thanks to his sharp insight and experience, he negotiated excellently on our behalf, allowing us to acquire the house under very favorable conditions.

Together with the realtor has helped me well with the purchase of my first house. Quick, transparent and expert.

Working with the real estate agent is a pleasant party to collaborate with. Good insight into the value of the house and quick actions. They are meticulous.

It was a very pleasant interaction. Easy to reach and a good feel for our wishes. The price-quality ratio was very good.

These brokers, both Bastiaan and Marcel are truly there for you and know the market inside and out. They are straightforward; you know exactly what to expect. No smooth talk but just pleasant people who understand their craft.

We were well helped and guided in the sale of our apartment and purchase of our new home.

Bastiaan helped us very expertly and thanks to his help and advice, we were able to quickly buy our first home. We can recommend everyone to hire a real estate agent with ‘Samen met de makelaar’ and together look for the perfect home for you!

Bastiaan took the time to properly value the house and get to know us. Throughout the entire process, he was easily accessible and gave us clear explanations. The house sold quickly for a price close to the asking price. We found him to be very pleasant and competent.

Bastiaan is a real estate agent who prepares well for the first meeting. Very complete in the information he provides about the market, how he determines the price, he looks carefully at the house and lets the seller determine the pace. He responds quickly to questions and clearly explains what happens during bidding and what our next steps can be, where the choice always remains with us. Very satisfied with this real estate agent.

In a preceding purchase process we got to know Marcel Olijhoek and decided, based on our experiences, to also use him as our sales broker. We are certainly not disappointed in that regard because Marcel has placed our home expertly on the market. With his characteristic, honest, communicative and smooth way of (under)negotiating, the sale was subsequently concluded within no time and with a favorable end result. Many thanks again!

Excellent experience. Fast communication. Good advice. Thinks along with the client. Helpful Highly recommended!

What a fantastic realtor! Quick, very skilled and just a nice person. We never could have bought this house without him. I definitely want to recommend him, for everyone who wants to buy and/or sell a house. My husband and I think he's great!

Contact with the real estate agent went well. He helped us well in the purchase of our new house.

Very pleasant contact, no fuss or bother. A personal and human approach. Responds quickly and accurately. Patient, empathetic and accommodating, but with a clear opinion and good advice. Good sparring partner and conversationalist. And last but not least: just a nice guy.

The real estate agent helped and guided us well through the purchasing process. He has a lot of experience, knows the (local) market well, and communication was easy and fast.

The real estate agent was easily accessible for questions. He pointed out points of attention during the viewing and subsequently conducted negotiations with a good outcome.

Together with the real estate agent, I put my house up for sale. My house sold very quickly! Marcel Olijhoek has a lot of knowledge and is always easy and quick to reach.

We feel that Bastiaan guided us well during the search and purchase of the property. Everything was clearly explained and time was taken to ensure we understood everything.

Provided good guidance during the search and eventual purchase. Extensive experience within Apeldoorn. Always available for questions. In short, a pleasant collaboration.

Excellent, especially the negotiation with the selling party went smoothly and without problems. His expertise was more than welcome.

Already sold and purchased a house with Marcel and Bastiaan before. Very knowledgeable by thoroughly exploring the market and being able to give clear advice through the scan they perform. Pleasant to deal with and clear in communication. Keep up the good work guys 👍

Excellent marketing through social media at the start of sales! Striking and appealing. Marcel has the right tone and pleasant demeanor that fit this time

Marcel really took us along through the purchasing process, there was consistently good communication and his advice is expertly relevant.

Working with the real estate agent was reliable, communicative and expert. My experience has therefore been good…

A realtor I would recommend to everyone. Expert and pleasant to deal with. With seemingly effortless ease, the entire process is initiated and brought to completion.

From the very first moment it was clear that this realtor was enthusiastic and eager to sell my apartment. The contact was very pleasant and especially also very punctual. Nothing but praise!

Bastiaan helped us well with the sale of our house. The house was sold very quickly under good conditions. He also guided the buyers well to ensure the sale went smoothly.

Everything went TOP! The real estate agents from the agency Samen with the Makelaar are pleasant to deal with. And they negotiated well for me, I can highly recommend this realtor.

Contact ran very efficiently and pleasantly. There is a lot of thought put into it, and flexibility regarding availability.

He is clear and concise in conveying data and very friendly. He also helped me a lot with the completion of the sale of my house.

Very nice contact with Bastiaan! Bastiaan helped us very well in both the purchase of our new house and the sale of our current house.

Very satisfied with our real estate agent! He knows what he's talking about and enjoys thinking along with you. He is easy to reach, responds quickly, and no question is too much trouble. Definitely recommended!

Very good contact, appointments were kept and a lot of effort was put into finding a buyer, all in all an enormously positive experience with this real estate agent.

Marcel knows the market and thinks along with you. With both Marcel and Bastiaan, a very pleasant personal contact. I am very satisfied!

Had a very pleasant experience with the real estate agent, helps throughout the entire process and is always available for questions, in short excellent!

Great guidance with the sale of my apartment by Marcel and Bastiaan of Samen met de makelaar.

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