Immobilia | Vastgoed & Makelaardij

Had an appointment this afternoon to view the store. Mr. came walking up with a phone in his hand, stood right in front of the door, walked past me in a straight line as if I'm air. He opens the store, walks inside. I’m still standing outside the door. He remains on the phone, no smile or gesture towards me. Waited outside the door finally he said something so I went inside after we introduced ourselves. Had taken 3 steps into the store when he asked if I had any questions. Man, what logic did that person have? So unprofessional I’ve never experienced. Really a company of nothing. This is my personal experience. Too bad I can no longer place a review, so I'm writing it like this. Why on earth would you ask people to post something? The person you are referring to is a posting from 1 year ago, but alas and very unprofessional that you just pick up the story of your employee! Every story has two sides! Bikes at the front door, how on earth? The door is wide open! While I was waiting outside the door, a lady came walking by delivering newspapers, but oh well, I don’t feel like getting into a back-and-forth.

As a tenant, I knew Team Immobilia and got a good feeling about their service quality. That's why this time I decided to work together as a seller and the choice hasn't been a mistake. Communication was always easy and clear. They answered all questions expertly and their advice really came true. Very satisfied with the sale and I would definitely recommend them!

I have previously been in contact with Stefanie which felt so good, making me want her for the sale of this property as well. The contact always runs very smoothly, she is easily accessible, provides clear information, and always kept me well informed about all developments, has a good knowledge of the possibilities in our exceptional situation. Not only is she strong in her professional side, but she also thought along with me on a personal level. Together with her team they ensured a fast ver…

Stefanie is a very knowledgeable realtor with a knack for it. I am happy with her! And I would definitely recommend her.

The collaboration was good, we are satisfied. Friendly and expert brokers. We have chosen them again this time as well!

Really good and precise service. They have good knowledge of the market and of the selling conditions. Always friendly and responsive.

Pleasant contact with the real estate agent. I am kept well and adequately informed. Careful handling.

We had our house sold well through the sales broker Stefanie from Immobilia. We received a good valuation, tips for the photos and preparing the viewings. There have been many viewers and we received good feedback about that. We are happy and helped nicely in this process. I would definitely recommend her!

Stefanie and Florens from Immobilia are great real estate agents who help you well and, above all, personally. They are ready for you and helped us with the right bid. Through them, we quickly purchased a beautiful home to our liking!

Stefanie was a great assistance and responsive. She is very well known in the neighborhoods she operates in and everyone speaks highly of her. She knows the market really good and hence great help for people who need assistance in the market.

Contact with the real estate agent went well. Shortly after the asking price was known, the advertisement was placed, after which interested parties contacted us, with whom negotiations proceeded smoothly to a mutually acceptable price, and delivery could also be expedited thanks to the notary.

If you feel at home with a reliable, proactive, fast-switching, no-nonsense and empathetic real estate agent, then come to Immobilia! A perfectly coordinated and professional team with short lines. Felt supported from beginning to end, with plenty of room for your own input and discussion.

Fast and professional. Open and transparent communication. And the work done neatly and quickly! We are satisfied.

Stefanie and her team are very professional and extremely helpful. With the advice and service of Immobilia, the sale of the property was handled quickly and smoothly. Top!

A superb real estate agent who thinks along with you, And above all transparent! Really recommended! Pleasant in communication and clear about the approach, good consultation. A recommendation for everyone looking for a pleasant good real estate agent.

The agent was personal and involved. The contact went smoothly. Appointments could be made quickly.

Stefanie is an enthusiastic and expert real estate agent. She gives clear advice and useful tips. I am very happy with her guidance both before and after bidding.

Good contacts, good collaboration and brainstorming. Good visibility through advertising, the presentation was also good.

Fantastic experience with Immobilia! We are incredibly happy with the service of Immobilia. From the very first moment, we felt genuinely involved and well informed about every step in the process. The real estate agent kept us closely updated on interested parties and visitors, which gave us a lot of peace of mind. What particularly impressed us were the professionally made photos and the video specifically for Funda. This presentation ensured that our home appeared in an impressive m...

Very strong communication and high expertise, all questions I had were answered very quickly without any problems!

Highly skilled and pleasant realtor. Communication very good and knows how to handle things. If we need a realtor again, the choice will be quick!

Immobilia works quickly, professionally, communicates well, is reliable and personal, a combination that works very well. In short, the real estate agent you need.

The team at Immobilia is very skilled, fast and accurate. They are always reachable and always friendly. A real recommendation if you are buying or selling a home!

Process proceeded to satisfaction as always -from availability of property to and including occupancy of the property by the tenant.

Immobilia helped us well with the purchase of our new home. They were able to react quickly, which made it possible to buy the house we wanted.

As tenants of Belgian origin, our interests were never defended at any time. We were also rented a property next to a nightclub, something that no one ever warned us about and which we just had to learn to live with. Extremely poor service.

Good service and support especially for international customers who don’t know the lokal processes. Selling / Buying agent support.

Are you looking for a real estate agent in Lansingerland? Then you can stop searching and contact Immobilia directly. We were excellently helped; they have thorough knowledge of the local market and use short communication lines, which we found very pleasant. Immobilia carefully, proactively and clearly guided us through every step of the process. They listened attentively to our wishes and respected our choices, while also giving honest, realistic and open advice. We couldn't have imagined a better real estate agent! Thank you very much to the entire team!

The contacts went very smoothly and pleasantly. The realtor understands the business and is always open to consultation.

Are you looking for a real estate agent in Lansingerland? Then you can stop searching and contact Immobilia directly. We were excellently helped; they have thorough knowledge of the local market and use short communication lines, which we found very pleasant. Immobilia carefully, proactively and clearly guided us through every step of the process. They listened attentively to our wishes and respected our choices, while also giving honest, realistic and open advice. We...

Second sale for us. Another particularly nice experience. Kudos to all employees of Immobilia!

Good contact with the real estate agent. We received quick answers to questions. The agent follows through on appointments and thinks along well.

Contact with the real estate agent was excellent! Some keywords: ready knowledge, quick action, fast contact, no question too difficult, thinking along and above all enthusiastic and positive, in short a real estate agent to confidently enter into business with.

That it was possible to find a house is already special in this time. Despite the craziness on the market, good attention was paid to the value and a realistic offer was proposed. During the process, I could turn to Immobilia with my questions and they really thought along with me. Thank you!

Immobilia works personally, effectively and professionally. Communication is quick and pleasant. I have rented out properties through them several times and I see no reason to change that. Top service!

Everything was professionally arranged. Very satisfied with the quick responses from the team at Immobilia. Top!

What a lovely agency Immobilia is, truly recommended! We engaged Immobilia for the rental of our house. The communication has been very pleasant from start to finish. An app group was created immediately and when we had questions, they were answered almost instantly. All updates and statuses were also mentioned here. We had very good contact with Florens, Stefanie, Froukje and brief email contact with Aischa.

This is by far the worst rental company I have ever dealt with. They have no customer focus, but are only focused on getting your money. Expect no help from them, just difficulties, and ultimately they will try to retain your deposit without any justification or explanation, which is quite ironic considering they didn't care about the repairs needed before you started your contract. And of course, they won’t tolerate any criticism.

Thanks to the expertise and professionalism of Florens, the apartment was sold quickly. We experienced the collaboration as very positive, partly due to the fast and good communication.

Good contact with the real estate agent. All necessary matters are handled properly. Short lines and also reachable after office hours.

Pleasant brokers and good communication between each other. Property rented quickly, everything perfectly arranged in terms of settlement as well. Very satisfied!

Nice real estate agency, good service and communication. Good guidance in renting out our house.

Very good communication with new tenants and landlord. Good selection made of the potential new tenants. Adequately and quickly rented at a market-conforming price. In short, exactly the realtor you are looking for as a landlord.

Immobilia works professionally, involved, personal, high commitment, good customer guidance and rented out again within 10 days!

We had contact with our real estate agent in a pleasant and personal way. Thanks to her, we bought our dream house in our desired place of residence.

The entire sales process was taken out of our hands by Immobilia. Many thanks for that! Stephanie and team!

As always, a good tenant has been found within a very short time, market-conform rent determined, a good contract drafted and a rental agreement drawn up that offers tailor-made solutions where necessary.

Contact with the real estate agent went well. Thinks along well and invests in a longer-term relationship. Relatively quickly found a new tenant for the property.

Immobilia is top!!! Expert, always reachable, empathetic, no question is too much, solution-oriented. I have experienced the time I've had with Immobilia as a warm bath! Down to earth, no nonsense, exactly as it should be!!! Keep up the good work, Stefanie and crew!

The real estate agent did a good job and our house was rented out quickly. Now the real estate agent is handling the management, and that's going well!

Very satisfied with the provided service, beautiful photos! Also nice that the real estate agent had time for everything. Even been there several times, always with the real estate agent as support.

We are very satisfied with the team of Immobilia. They gave good advice and found a buyer who suits this house. We hope that the new owner will enjoy living there. The sub-municipality of Blijdorp in the Municipality of Rotterdam is very popular among many people

Quickly sold for a good price. Everything went smoothly. Very happy with it.

As this time too, the rental proceeded properly and smoothly, while the process was complicated because there were necessary handover points that were resolved one by one in consultation to deliver the property spotless to a subsequent new tenant.

Very handy that a WhatsApp group was created for quick communication. Clear explanation of the contracts in understandable language.

Expert and smooth handling. Contact with Immobilia was very pleasant. Everything went smoothly.

Contact with the real estate agent went very smoothly. Both via email and by phone number. It was very convenient that an app group for sale of Goghlaan was created. This allowed us to keep each other directly informed of news and changes.

Contact with the broker was quick and clear. You immediately know where you stand and how everything is arranged. Friendly service. Top broker! Definitely recommend.

Reliable agency for tenants and landlords. Always available for questions and guiding you through the steps. With no doubts a great service.

We were helped neatly again and also nicely taken care of for the rental. Stefanie handled everything neatly and quickly. Excellent rental service.

I am very satisfied with this realtor. They are friendly and professional. I was kept well informed about viewings.

We have had good experience with Immobilia Vastgoed and Makelaardij from Lansingerland for several years. Stefanie Koolhaas is very friendly and driven to deliver good work. Together with her team, she ensures that all our questions are answered. She excels at bimeddelen (communication/mediation) and does not lose sight of the client's interests. We will certainly recommend the company Immobilia within our network.

Again this time, the rental process went smoothly and led to a good candidate who received a solid contract.

I have worked with Immobilia before, so I knew what to expect. The information and communication were again clear and fast, and my ideas and wishes were listened to. After viewings, I received extensive feedback and advice. Again a positive experience.

Really a nice realtor who keeps appointments well so you don't experience unpleasant surprises.

I am 100% happy with the service.

The property has been rented out to the market with a perfect tenant and therefore no vacancy. Communication with the real estate agents is very pleasant, so I am also very satisfied again.

Immobilia works expertly, quickly and is very communicative. All in all a very pleasant experience where the objective, renting out my apartment in 2 weeks' time, was achieved. Candidates were well screened, allowing me to rent out my apartment with confidence.

Once again, Immobilia quickly found a good tenant, whose reliability was thoroughly assessed and who was asked to provide a reason why they would want to live in this property. The condition of the rental property was carefully reviewed to ensure a promising start towards hopefully a long, sustainable relationship.

'I had an excellent experience working with this agency. They proved to be a very nice and honest team who were not only professional but also efficient. They managed to rent out my property well within the timeframe they initially suggested, which was a pleasant surprise. Their commitment to their word and their dedication to their clients are truly commendable. I couldn't be happier with the results. I highly recommend this agency to anyone looking for a trustworthy partner in…'

Very professional and fast. Transaction went as expected. Very satisfied. Clear communication Thank you!

Very helpful and friendly assistance. Good knowledge of the market and clear in the information he provided.

From the first acquaintance in the property, the contact was pleasant and efficient. Quick responses to questions via the app. Especially convenient for us because we don't live nearby. And Florens does just a little bit more. Highly recommended!

The brokers and the office came across as very professional to me. The personal attention and clear communication were very nice!

Highly engaged, friendly and professional real estate agent. Always ready to assist and communicates quickly and well.

as usual: fast and adequate. Immobilia is highly recommended as a real estate agent for sales, purchases, rentals and leases.

Nice realtor, approachable, very pleasant contact. Responds quickly to questions. Guided us well with the sale of our house. Top!

My apartment is rented out through Immobilia. I am very satisfied with them, a great company that has again found a reliable tenant in the short term.

Very good and reliable company, I think it's great.

Even 1 star is too much. Had an appointment for a viewing. The gentleman rushed in, had no manners, stood right in front of me when he ran up, walked past me completely, has never heard of social skills, very unfriendly treatment, I was really surprised, I do not recommend this office to anyone, really a waste of my time. P.S. How easy it is to make a long story out of something and twist the truth, today it was just very unprofessional behavior, it is what it is, I only want to work with professional real experts. 👋

Thick zero unfriendly treatment no manners.. chaotic office!!!

The preparation, strategy and elaboration could not have been better!

Do not collaborate with people

We needed a rental property, quick response and a cooperative company. After one month, another house check to see if everything was ok, and what wasn't good was also immediately resolved.

Stefanie from Immobilia handled and fully guided our purchase and sale. The contact is pleasant and very accessible. When there are questions, communication lines are short and responses or actions are quick. Stefanie is a lovely person, reliable, honest, and uses a personal approach. From the first moment it felt right! In addition to all of this, she also provided us with details about the viewers and their reactions. Absolutely top! As far as we're concerned, her personally focused service and involvement make her unique in the real estate world. If we ever move again, we will definitely use Immobilia/Stefanie again! Family Haket, Berkel en Rodenrijs

A bit of a shame. I asked if I could make an appointment to draft a sales agreement. I received the answer: Just send your question by email. I was brushed off. The amount is certainly not interesting. The man I spoke with wasn't very familiar with how to speak politely to someone. You, you, yours. The words 'u' and 'uw' were unknown to him. And at the end of the conversation I said...thank you...good afternoon....And he said....hi!! Yes, I think that kind of conversation lacks class. He forgets that his salary also needs to be paid. And drafting a sales agreement starts from €500. That’s still nicely earned.

Client-focused real estate agent where I happily rented an apartment. Clear communication and problems were always resolved quickly.

Good rate. Understand the matter and don't walk (like most brokers) on their shoes. Top notch!

Stefanie and Florens from Immobilia are excellent. Thanks to them, I was able to buy my dream home in the center of Rotterdam. It was challenging, given the current housing market, but we didn't give up. They are always available (even on weekends), friendly and helpful. It is a real estate agency with a 'heart', which you rarely see these days, especially in Rotterdam and surrounding areas.

Highly recommended!!! Pleasant collaboration and short lines of communication. Thanks to Stefanie and her team, our house was sold quickly.

We had never heard of Immobilia before in our region, and were about to go with another party to put our house on the market. But after a viewing in the Lansingerland area with Stefanie from Immobilia, we knew for sure... Immobilia had to and would sell our house! We personally don't like those 'smooth' salespeople you often encounter in various industries (and unfortunately also the housing market), so Immobilia was a breath of fresh air.. Nicely informal, transparent and also know what the pluses and minuses of a property are and how to sell it without 'sweetening' it for people. We had a very pleasant collaboration with them and are of course very satisfied with the result! Our house was really sold within a few days and we received a beautiful price for it. In addition, everything went (nicely modern) through a WhatsApp group and Stefanie and Florens were always available (24/7) to guide us through the entire process. Highly recommended! 🔥

Excellent company with professional employees in both the buying and selling of your home. Their added value is knowledge of the housing market and personal guidance.

A pleasant real estate agent to engage if you want to sell your house or are looking to buy a property. Professional and expert. Punctual and clear in communication. A true recommendation in the region.

A month ago I signed the contract with Immobilia and so far, communication has been super fast. Even on weekends, there is an immediate response to questions. At the beginning, it was clearly mapped out what the condition of the apartment was and afterwards they were very flexible when I wanted to report adjustments. However, the real estate agent could have had a little more knowledge about the defects of the property so that our questions (e.g., about the smoke detectors) could be answered directly. Overall, very satisfied with the pleasant communication and the way they handle problems.

My partner and I were very well helped by Immobilia. We were looking for a rental property in Rotterdam and with the help of Immobilia it was arranged so easily. A company that knows what they do. Special thanks to Valery and Donna. Both professional, helpful and super friendly. We have no experience with buying, but a good friend bought through Immobillia and was very satisfied. Highly recommended.

Reliable real estate agent with skilled staff and good information provision. The price/quality ratio is well balanced, in short I can definitely recommend this real estate agent!