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I have now been able to rent an apartment within 3 weeks through mijnhuisenik in Maastricht. I have now been living in the apartment for 2 months, and I have nothing but compliments to offer this real estate agency. From the moment of the viewing until now, they have been super helpful. In particular, I would like to thank Ben. He gave me tips during the viewing on how I could increase my chances with the owner as a candidate to be selected. Even now that I am encountering a number of issues within the apartment, he has been super helpful, thinks along about solutions, and is fully committed to improving my living enjoyment. Furthermore, I always receive an answer to my emails within 1 working day. The handyman/plumber they employ is also a top performer. He came over once for a leak, and fixed it within 10 minutes. What I do have to point out is that I did not receive matching invoices, but after sending one email, apologies were immediately offered, and it was corrected. Also, the brochure stated that there would be a dryer in the apartment, but this is not the case. I was told that the washing machine would be a dryer, but this is not so. Mijnhuisenik, thank you for your efforts. I will definitely recommend you to other people looking for housing.

If you can, don't rent from them. When we received the key to the apartment, there was mold and grease stains everywhere, so we had to clean for a week to make it livable. But upon handover, you get a list of everything you have to clean, and if they think it hasn’t been cleaned well enough, you pay 50 euros per point. We also experienced twice that someone walked into the apartment without knocking to take pictures and look around, but when we mentioned this, we were addressed in a threatening manner. Several broken items had been reported by us, but no one ever came to fix them. In addition, we had a balcony made of pallets which were completely rotten, so we couldn’t use it, but they didn't repair that either. When we handed over the apartment, many things were broken and to be sure I wouldn’t have problems with this, I took pictures of everything. During the final inspection, I gave them these photos again, after which I received photos from them a week later claiming those things weren’t broken when they did the handover, while I can clearly prove when my photos were taken. After which they acted threateningly again.

Very satisfied with the handling by Ms. Daniëlle Daman. As I would expect. She has repeatedly demonstrated that she functions expertly, driven and empathetic and is always 'on'. She stands by her word and doesn't sell nonsense. Top realtor for the private sector.

Still receiving emails half a year after moving out. Stories also of collateral damage to tenants as a result of their decisions. You may still have to pay rent after you've already returned the keys. In other words, think about your wallet and don't rent.

Terrible. An unethical attitude and the willingness to act inhumanely seem to be a hard requirement to work here. I had persistent problems with mold in the apartment, starting with being told to remove black mold from the freezer, which according to the agency did not exist in this apartment. After being advised to purchase my own freezer, I discovered that the freezer was actually part of the kitchen and full of mold. The smell of mold lingered after I had scraped it clean and due to the humidity in the apartment, mold began to form on the walls and ceiling. I reported this immediately and it took about half a year for them to resolve it. Again, I was told that I should simply remove the mold myself. Then they also bill you in such a way that you cannot set up an automated transfer, because you have to mention the invoice number. The invoices arrive (or not at all) at random times of the month and charge you a fee of €30 if you do not contact them to send you the invoice before the first of the month. This seems unnecessary and I have never experienced anything like it. Not being able to set up automated payments and then charging a fee before the payment deadline has passed, appears to be another way to make money from foreigners. Overall, I have witnessed the worst property management I have encountered in the Netherlands and cannot recommend any interaction with this agency.

Avoid Mijn Huis and Ik – Unethical and unreliable! I had a terrible experience with Mijn Huis and Ik after being wrongly charged € 5390.55 for a leak that wasn't my fault. They accused me of leaving the boiler door open, despite having asked me to do so for inspections. Subsequently, they claimed I was responsible for maintaining the boiler, which is absurd. I am a tenant, not a handyman, and should never have been asked to check such technical equipment. Worse still, I heard the landlord say in Dutch: 'I'm not going to pay for the damage', and then I was blamed without proper investigation. Vincent, the contact person, initially admitted that the problem was due to pressure issues but later changed his story and accused me. Their dishonesty and changing stories make it clear that they were looking for a scapegoat. This whole ordeal was stressful and I strongly advise you not to rent from this agency. They are unreliable and will shift the blame onto tenants instead of taking responsibility for their properties.

Accurate and expert. Pleasant to work with if you like clarity and concrete action. I would definitely choose Danielle again.

Everything went well. Good communication. Quickly, smoothly and handled properly. The buyer was also satisfied with the communication with the realtor.

It is a very bad agency. The backyard is full of garbage and rats, sometimes also in the rooms. It's also very bad that their system is to always withhold 200 euros from your deposit and demand damages that don't exist. Arrogant and unprofessional staff, especially Nick Suppers. Unfortunately still fighting to get my down payment back.

Professional and fast sale of the apartment definitely a recommendation. Good guidance throughout the entire sales process.

Our apartment in Maastricht was sold by Mijn Huis En Ik. The entire process took less than five weeks and we are very grateful to Mrs. Damman of Mijn Huis En Ik for her personal involvement in the sale. She is always approachable and the day doesn't end for her at five o'clock. Without any reservation, I can recommend Mijn Huis En Ik.

My expectations of Mijn Huis En Ik were high. All of these expectations have been met. A feather for Mrs. Damman who has demonstrated a personally involved approach to the entire process.

Fast, friendly and clear! It has been for sale for less than a month. Thanks for the good care.

Everything went smoothly, always a quick response and everything is arranged directly. A very pleasant collaboration!

Rude and unwilling to help. You pay service costs and they repair nothing. Stay away, especially if you are a student. Very bad and unprofessional service.

Very bad experiences with Mijn Huis and I. I was in a rental property that Mijn Huis and Ik had taken over from another real estate agent. Since then, everything has been a disaster. Not recommended.

Very good cooperation with the employees of Mijn Huis and me. Professional, skilled and decisive!