Thomas
Worst brokerage experience ever! As Justin mentioned below; scammers! 1 star is still too high. I felt completely left out in the cold as a first-time buyer by this agency. The selling broker constantly pushed for an accelerated transfer, but concealed that this would cost me an extra € 4.700 due to a hidden clause (art. 2.2) in the purchase agreement. I was only informed about these financial consequences two days before the notary. The broker: - did not warn against the loss of my first-time buyer relief; - communicated incompletely and put considerable time pressure via WhatsApp (“short on time”, “hear from you as soon as possible”); - nowhere mentioned that the property had not been in the possession of the sellers for even six months, while this is crucial for transfer tax. When I confronted them about this, I received a blunt reaction from Hilde and her little lawyer who blamed it on me and my notary. Customer friendliness = 0, transparency = 0. In short: no trust, no transparency, no service. Solely money-hungry. Subsequently, it appears that they are trying to keep their rating high with fake reviews. Save yourself stress and money and look for a broker who does take his duty of care seriously!!! So you don't have to take legal action and file a complaint with the disciplinary committee like I did. ---- Unfortunately, it is not possible to respond to their message. However, Mrs. Weerman appears to be spreading falsehoods again. The comment 'once again indicate' is misleading, there has never been a moment when it was indicated that someone found it unpleasant. Instead of taking responsibility, she shifts the blame onto others, while her statements are in no way true. This attitude demonstrates a lack of norms and values. Let this be a warning to others!
