Bles & Van der Does Makelaardij

Always friendly and professional help

This is the second time that Marco has assisted me in the sale of my house. Pleasant collaboration, good consultation. Marco is friendly and expert, Bles and van der Does is a very pleasant office where financial services are also provided.

We are very pleased with the excellent communication during the purchase of our new home and the sale of our own property. Much expertise, very helpful and friendly staff.

Very knowledgeable, easily accessible and friendly realtor. Always time to come and look when we requested it.

There was a lot of market knowledge and agreements were made quickly and adhered to very correctly, we also appreciated the personal business contact.

Contact with the real estate agent went well. They are competitively priced/slightly sharper in pricing. The sale took longer than expected, probably due to the combination: year of construction; approx. 1982, detached house/more expensive segment with a large plot and considerable volume in a rural village, where prices are lower compared to urban areas. But ultimately, it worked out well.

Good engagement throughout the entire process. The broker was easy to reach and clearly indicated how the sales process was progressing.

Good and fast service. As we are used to from Bles and van der Does. When purchasing our new home and selling our current home, they helped us well.

Very expert, realistic, calm and clear. Has saved us several times from a "bad buy". A real recommendation if you are not looking for such a slick seller/buyer.

Bad 1 word then that's already too much. Our death risk applied far too low, resulting in the possibility of having to sell our house upon death. You don't want this. Due to previous complaints, we were able to have a meeting about it. This conversation lasted only 3 minutes and quickly turned to whether we needed other means from them, such as a statement from RegioBank.

First conversation went well. Received a lot of advice. Afterwards, had a lot of contact and was kept well informed about the developments. They are flexible and always reachable. I am very grateful to them.

The real estate agent has a lot of expertise. We had very good contact. This real estate agent is truly recommended. The real estate agent is friendly and very customer focused

Always reachable, good collaboration in the office, and all data and progress are directly visible through a web portal

Everything was well arranged, we are very happy with the entire process relating to the sale of our apartment.

From beginning to end very well informed and guided. Always clear in communication and good at thinking along and empathetic, also during the guidance with the purchase of a new home. In short: everything to full satisfaction.

Bles & Van der Does Real Estate excellently helped me with purchasing my first home.

We have been a customer of Bles & Van der Does for about 4 years now. We are very satisfied with both the ladies at reception and the advisors themselves. Very accessible and approachable. No question is too much for them and they investigate everything thoroughly for you. They take all worries out of your hands. In short, excellent service.

Marco has a lot of knowledge and experience, and adapts well to the knowledge and expertise of his clients. Is willing to provide more text and explanation when needed. Explains his advice extensively so that you can make a well-considered decision yourself. Is easily accessible both by phone and email. The only disadvantage is that Marco is the only broker, so in his absence due to vacations, you have no other broker to fall back on. Although they try internally to do…

The contact was great. And I was very well helped. The house that we bought, they helped us a lot with it.

I was well guided and helped. My daughter had most contact with the real estate agent. Together, in good consultation. Satisfied

Actually, there were no insurmountable problems, if there were questions they were answered directly. Communication proceeded well.

Excellent realtor: Correct, professional, clear, helpful, acting in your interest and reasonably priced. In short, completely relieves the customer of worries.

Nice contact, honest and clear communication, making free use of the moving truck was very handy.

Marco Smit guided my wife and me in the purchase of a new family home in Enschede. He did his best to understand our specific requirements and gave us his expert opinion on the various houses we viewed. He advised us, among other things, not to buy a couple of houses because they had problems that we hadn't noticed or because they were too expensive. When we found a property that met our needs, he helped us make a fair offer and with the transfer process. We were very satisfied with his help and the resulting purchase. Highly recommended.

I experienced the contact and working method as very pleasant, expert, and fast!! Highly recommended

Marco Smit assisted my wife and I to purchase a new family home in Enschede. He made an effort to understand our particular requirements and gave us his expert opinion on various houses that we viewed, including advising us against purchasing a couple of houses because they had problems that we had not noticed or were over-priced. When we found a property that suited our requirements he assisted us with making a fair offer and the transfer process. We were very satisfied with hi…

Very well assisted by Bles and van der Does. They have helped us very well before with the purchase of our first house and recently with the sale of our house and the financing of a new-build home. We were assisted very professionally in a case that was not always easy. Without Bles, I don't think we would have managed. I can really recommend them wholeheartedly.

Very nice experience with Bles and Van Der Does. Reliable, transparent, friendly and reasonable. Recommended!

Rarely in my life have I encountered such an unprofessional broker/organization. The communication throughout the process was poor and not transparent. At the front, a family member was talked into a monthly subscription that would cover all costs. After signing, various costs emerged afterwards and were interwoven in strange constructions. Following several conversations where we requested clarification, it was decided to stop all services and products with this club. If you want to be treated properly and pay a fair price, my advice is to go elsewhere.

Excellent and extremely friendly assistance with the sale of our family home. Well guided from start to finish with efficient communication, and a handy portal/website. Marco Smit comes across as an experienced and realistic real estate agent who also provides relief together with his colleagues. In short, highly recommended this real estate agent!

Excellent real estate agent, expert advice and communication very good. House sold within 2 weeks and everything arranged to the last detail. All in all, super satisfied.

Contact with the broker was very good, kept well informed of the progress. The financial advice around it was also very good and complete.

The contact went well during the sale. I was also kept informed each time of the viewings and the progress of the process.

Very friendly staff. We had 2 houses for sale. The first one sold within a week and the second took 5 months, but you can't control that. Satisfied with the guidance.

Expert, clear and straightforward. It felt good and familiar from the beginning. I am very satisfied!

Helped very satisfactorily, very friendly, always giving full attention. We would definitely recommend them.

No nonsense approach. Clear communication, easily accessible and to all the questions I asked, I received a clear answer from Marco.

Businesslike but also service and customer-focused. Pleasant and open discussions about pricing after comparison with properties nearby and excellent guidance

They keep you informed everywhere! Call or email. It was the first time for me that I sold a house, but everything was arranged perfectly.

Marco and his team guided me excellently through the sale of my house. The sales strategy to be used was clearly communicated in advance, and the predictions regarding the expected duration of the sale and the realistic selling price proved accurate. In addition, Marco is pleasant to communicate with, allowing you to let potential buyers view the property with peace of mind. I am very satisfied with Bles & Van der Does.

Very short lines of communication, felt familiar and people really took the time for the process. Despite the fact that the real estate agent did not come from our municipality, they still had sufficient knowledge and expertise to sell the house quickly. Given the distance, we also had the option to have appointments that would normally take place physically via Teams.

Marco was always reachable, even during his own vacation. Very accurate and knowledgeable. In short, highly recommended!

Marco assisted us excellently. Always available even during his vacation! Very careful, paying attention to the smallest detail, in short a great realtor.

We are very pleased with the sale of our house which was entirely excellently guided by Bles & Van der Does.

We are very happy with the purchase of our new home. We were well helped and supported by Bles & van der Does real estate agency. What is also very nice is the short lines between the Real Estate Agency and the Mortgage Advisor within Bles & van der Does.

Excellent real estate agent with many direct lines regarding Financing etc. They take a lot of work off your hands. Truly recommended

Nice personal contact with a good eye for the relationship. Knowledge of the subject and smooth handling of the paperwork.

Pleasant realtor with a good understanding of the business. Knows how the market moves and how to respond accordingly. Good communication and feedback on that.

Marco is a top realtor and has good direct lines internally for financing etc. They think along and ensure proper fast handling of matters.

Good consultation and tips from the real estate agent. Explanation of his strategy and that has worked well. Cor Moed

In my opinion, this property has been vacant for too long, let's leave aside why, but luckily everything turned out well a nightmerry less. Greetings from us being the Gerritsen family

Everything went very well and quickly due to good communication and fast negotiation. This allowed us to make a good purchase, partly thanks to the quick and skilled work of Marco Smit. Thanks again.

Our house sold very quickly, partly because everything went smoothly and efficiently, and the employees of Bles & Van der Does invested a lot of time in it. Thank you for this. We were very happy with that.

Communication good, expert person, open, honest and met our wishes, fantastic in one word

The contact was pleasant and we were well assisted by the real estate agent, so completely positive. Huge thanks!

Very nice and personal contact, they take all the time to answer your questions and you receive clear and honest advice. It's also great that they have everything under one roof, which means short lines and the mortgage was arranged quickly

It became somewhat complicated when our purchasing broker – Bles and vd Does – also turned out to be the selling broker of the seller from whom we bought the house. Ultimately, no disadvantage was experienced.

During the viewings, Marco saw things that we, as laymen, did not see. He did his homework by providing information about the property and comparable properties. Easily accessible and expert.

Good knowledge of the subject matter, expert guidance, good communication, good advice, thinking along briefly to be good.

Contact with Marco was very good. He helped me well and pleasantly in finding a suitable, correct home. Everything actually went fine, clear communication and good help from beginning to end. Recommended!

Well thought out, but also gave the right counterarguments in choices. Handles less pleasant conversations with the other party decisively and effectively.

Very friendly and expert help received, house sold within 1.5 weeks. Agreements made were meticulously kept and information during the sales process was clear and well-organized

Pleasant, knowledgeable and accessible club! They take a lot of care and other arrangements off your hands. This allows you to focus on the important things.

Extremely pleasant treatment where the customer is central

They arranged everything for us from A to Z. Very satisfied, and I recommend the services of Bles & Van der Does to everyone. Marko, Henk, and the rest of the team will help you with a smile and professionalism.

Clear information where you immediately knew what to expect with everything, very beautiful brochure about selling a house.

Very unfriendly reception by an employee on the phone. We are very interested in a particular house. After 3 weeks, still no mention of 'under offer' or 'sold subject to contract'. As long as that is not stated, there is a chance it hasn't been sold yet, right? Or she didn’t want me to call anymore because it was apparently so obvious... I had indicated that our house could be sold by them. That also wasn't interesting. That's how you do business🙄 Customer service at its best

Been a customer for several years and purchased multiple products. Unfortunately, the service has deteriorated over the years. Below are some examples of my experiences in the past year. 1. Personal data was shared with another company without consultation with me. This company would take over activities from BvdD. The extra costs for this of €200,- were initially also charged to me. The costs were not invoiced, as compensation I was told. 2. Costs of the appraiser still appeared on the final bill, while I had already paid these after consultation with BvdD. 3. With two different advisors from this company it was agreed that an insurance policy (taken out via BvdD) would be split. This turned out to be ultimately not possible and caused extra costs. 4. I had to sign documents. I indicated that the content did not match the agreements made. This was vehemently denied. After lodging a complaint and providing evidence (previously sent emails), I was transferred to another advisor. The errors in communication and incomplete advice continued to occur. No apologies were ever made, and written complaints remained unanswered.

Find the communication a bit peculiar.

Good real estate agency and prices are realistic, certainly given the overheated market.

A personal approach, which was very pleasant from the first conversation. Fantastic help with the sale of our mother's house. That’s how the good memories remain. Thank you Marco, and team.

We have been a client of Bles and van der Does since 2011 and are very satisfied with them. In 2011 they helped us with our first mortgage and in 2020 they arranged the mortgage for us again. We appreciate their knowledge, quick response times, but especially the personal contact with Evert Jan, Karen and Marco as very pleasant. In 2020 we bought a new home and Bles en Van der Does helped us as a buyer's agent and also as a seller's agent for our own home. Marco is a true expert and with his enthusiasm, we would have sold our own home very quickly! We are very satisfied with Bles and van der Does and can recommend their services to everyone!

Thank you for the great service when refinancing our mortgage! This company is professional, clear and as far as we're concerned very customer-friendly. Highly recommended!

Friendly people who take the time for you and think along with you

Financial advisor? Yes for their own wallets! Cheap is expensive at this office! Due to a faulty calculation by Mr. the advisor, we first received an unexpected bill from the notary; we still had to pay an additional 700 euros just before the transfer of our new home, costs that we hadn't accounted for (a mistake in Mr. the advisor’s calculation). Then, six months later, we received another bill, due to extra valuation costs, forwarded (due to a mistake on their part, it had been overlooked). Whether we would like to pay this now. No excuse, absolutely nothing! Yes, I should have checked the settlement with the notary myself. I didn't do that because I assumed they would do so for me for the amount they charged for their advisory fees. In addition, we felt compelled to take out a subscription. We obviously stopped this immediately after the hassle around the unexpected extra invoice. But they continue to deduct the subscription costs. How can you call yourself a financial advisor when you have such poor administrative organization? We should have just gone to De Hypotheker, or something like that; it would have saved us a lot of money. Because this office delivers far below standard!

Clear mortgage advice, with attention to the personal situation. They take the time for you and keep you well informed throughout the entire process. Good knowledge of the market.

Our situation was a bit more complicated than usual. We decided to look for a good mortgage advisor. On the recommendation of an acquaintance, we ended up with Bles and van der Does. Bles and van der Does helped us perfectly. They carefully consider your personal situation and see all opportunities. In addition, they know the market very well and have good contacts with mortgage lenders. This resulted in everything running smoothly. We were also kept well informed about all steps.