Solide Vastgoed Makelaars

Solid Rental Agents: what an ironic name for a company that is as unreliable as it can be. My experience with them was a nightmare from beginning to end. Who would have thought that a rental agent would give a masterclass in fraud? Let's start with the deposit. You would think getting your own money back would be a simple process. Not at Solid. They hold onto your deposit as if their life depends on it. And when they finally decide to refund even a small portion, it’s always too little. What a joke! It seems like they make a sport out of frustrating and deceiving customers. Then there's Erik, the so-called 'helpful' employee. What a farce. Eric apparently hired to ensure you want to pull your own hair out from frustration. Contacting him was like talking to a wall. If he even bothered to respond, his answers were so vague and useless that you wonder if he even knows what his job is. I am pretty sure a goldfish would have been more helpful. So, if you are looking for a rental agent who steals your money, raises your blood pressure, and tests your patience to the extreme, look no further. Solid Rental Agents is the choice for a guaranteed disaster. Really, I can’t recommend them enough. What a bunch of amateurs. PS No solid this name cannot be found in your database. I used a fake email address hoping to ever get some of my deposit back. If you really want to help you can always send an email to that email address!

Very poor service. Years of structural problems with a building. Only escalation via social media seems to make them take action time and again. Shameful.

Solide has helped us wonderfully well. They want to build a relationship with their tenants and therefore do not invite many people at once for a viewing. We were invited for several viewings and only during the last one, which is now our apartment, did we find this apartment perfect for us! It's great that they continued to invite us. Djaleesa was very kind and helped us tremendously and I can contact her with all my questions! Thank you for that.

Not even worth 1 star!

Wow.. I didn't know a company could be this bad.

One thing they are good at is writing off the rent every month. *edit 13-12 The quote in the reaction below comes from an email (which is newer than this review). For context: an invoice of €500 was sent without explanation. I had to first ask for clarification. Upon receiving that explanation, I thanked them politely. Furthermore, we have had much more contact and raised issues that were resolved considerably less smoothly.

This company/the people who work for this company are a bunch of scammers. The number of square meters you pay for is not what you actually have. They don't honor their agreements. No wonder they had to sell several properties through the receiver. They also still send 'invoices' two years later, claiming they need to be paid while they no longer own the property.

Overall, only positive words about Solide. Contacted back then to find the living space suitable for me and found it very quickly! Communication is always great and problems are immediately taken over and resolved. As far as I know, Solide is 100% recommended to everyone!!! Top company.

Absolutely worthless rental company. Not even worthy of 1 star. Agreements are not kept. Simple issues are ignored and as a tenant you have to constantly chase them to get anything done. Maintenance reports remain outstanding for months, and then they only solve the problem but do nothing about the damage. The housing shortage in Groningen is high, but do yourself a huge favor and don't rent from this company. Most hopeless bunch of landlords in Groningen. Also take a look at the Sikkom articles about this landlord. In short - DO NOT RENT FROM THIS COMPANY.

Several years ago, I rented a studio through this agency (then called Vastgoed Beheer Groningen). The fact that a company changes its name is often already ominous. Also, the current location of Solide Vastgoed Beheer is regularly removed from Google Maps so that people cannot leave reviews. They offer little service for the (high) rent you pay. Emails are not answered or only after repeated insistence. Requesting a second key is a drama, where you are referred to a third party because you received the wrong key. Also, insufficient insight is given into the (service) costs that you pay per month. I don't have a good feeling about this intermediary. Update March 2018: final inspection when leaving the rental property was experienced as unpleasant. The employee in question arrived late and upon arrival it turned out that the new tenants were present at the final inspection (which I thought was strange). You also, as a tenant, have to fill in the preliminary inspection report yourself (where you must indicate what you, as a tenant, would need to repair/restore to the original condition). This really seems like a task for the landlord, who should carry out the (pre)inspection well before the contract expires (and not, as in my case, one day before the contract ends). In this way, as a tenant, you cannot reasonably perform any remedial work.

if you think you're paying a fixed monthly amount for rent including service costs and gas and water! you'll get a fabricated HIGH final bill at the end of the year! !If you call and ask for a specification. you will be referred to email. where you ultimately receive no response even if you send it 10 times. then it is automatically debited from your account. I used to pay 60 euros p/m for internet. at the end of the year you get a bill that you have to pay 500 euros! as mentioned earlier, no response and specification and it is debited from your account. Service costs, cleaning costs etc exactly the same fabricated account. google sikkom solide vast goed for more info! P.S Solide I know you're reading this and you'll probably put a reply here saying contact us and we'll investigate further for you! TOO LATE THAT’S WHAT I DID! kind regards KARMA

Years ago I rented an apartment through this scammer.... Had to pay cleaning costs of €130 for a 1-room apartment that was 6 months old. I had also cleaned myself! I also spent some time in the cold because the heating didn't work (1.5 months). After insisting, I did not receive any discount for those months. Which, of course, makes sense since they did not deliver all products/services I paid for. Back then a rent of about €1230! Don't know why my review disappeared. So to warn the rest, it is back here again. :)

Short lines and you are well supported throughout the entire journey. Visited the office once, familiar atmosphere! The gentlemen of commerce seem to think quite a bit of themselves, but that's alright and doesn't bother me. Definitely recommend this club!

Making appointments is possible. Whether Solide keeps to the agreements is another story. There has been (of the approximately 25 times (!!)) not once that Solide has kept her appointments. Rent elsewhere if you get even a slight chance. Don't make my mistake.

Very bad, also in communication. Emails are not answered, while it concerns the safety of tenants.

AVOID Scammers first class. Permits not in order. Residents always the victims!

Not often do you get helped somewhere as quickly and effectively as with Solide! Very satisfied and would definitely recommend it!

Good things done with Sandor from Solide Vastgoed Beheer, everything was arranged quickly and the contact was good.

Very poor communication, does not keep appointments and places the responsibility on the tenant.

Fraudulent party. This company has a business goal and that is purely to make money (at the expense of others)

Very happy with the contact. This allowed us to find a very suitable home.

Nice people at this company. Especially Mr. Bok is a helpful, friendly guy.

To not be good, nothing is arranged, contact is bad, worthless company

What unbelievably bad!!! Be careful when renting with this disreputable company.

Dear company Mark is really a top performer!

Always adequate and helpful, great.

Good and fast service and a beautiful apartment

Excellent assisted!

Heartbreaking, that's it.

The real estate agency helped me very kindly and helpfully, even though I am not yet a tenant. I could easily reach them via email and phone, and they treated my questions and concerns about one of their properties in an open, helpful manner.

The agency really helped my friend and I'm getting an apartment. We lived in the building of Solide, our rental contract expired and we were urgently looking for a new place. Then they helped us very well. Especially Arout Aliev greatly assisted us through the process and ultimately we received the new apartment managed by Solide. A special thank you to Arout Aliev for his help.

Very bad experience. You only receive promises, but no action. Had problems with my studio, nobody cooperated, I decided to leave the studio instead of trying to solve the problem. Now, 2 months later, I am still 'waiting' for my deposit, despite signing in June that everything was in order with the studio.

This place is unbelievable. I don't know if the employees are just on coffee break or even working. You have to wait at least a month for a response. Thanks to them, I hired a lawyer. Never experienced anything worse. Unbelievable.

They don't respond to problems, not even to very urgent issues such as large leaks causing damage (which they then don't repair). They don't call back and it takes a long time for them to respond to emails. Terrible experience.

Not useful in any way. If you contact them, there's a promised answer, but they never keep that promise. We waited WEEKS and MONTHS for work to be done in our house, but they didn't even repair the things.

They said I shouldn't waste their time. They were extremely rude and unhelpful. I earn good money and was respectful.

Through various contacts, I came into contact with Solide Vastgoed Makelaars. What a lovely group, they are willing, friendly, skilled and keep their appointments. More than Solid.

We are happy to have partnered with Solide for the sale of our house. Conversations were clear and the viewings went well. Thank you.

Due to box 3 issues, we have decided to sell my investment property anyway. I couldn't have wished for better service and guidance. Everything was arranged from A to Z perfectly by Solide Makelaars, superb!

Excellent service and expertise! We are extremely satisfied with the services of Solide Vastgoed Makelaars. From the first contact to the final sale/purchase of our home, we experienced professional and personal guidance. Solide Vastgoed Makelaars has an excellent knowledge of the market and gave us honest and clear advice. Communication was smooth and transparent, and they really listened to our wishes. Thanks to their strategic…

The contact and consultation with the relevant brokers went well and clearly. Questions were answered quickly and kindly. The sale proceeded smoothly, and this was largely thanks to the commitment of involved employees from Solide real estate agency. If I were to buy or sell again, I would definitely choose Solide real estate agency once more. Solide employees understand how to deliver a good product in a friendly and serious manner. Compliments.

We experienced the commitment, expertise and contact as very pleasant. Solid Makelaars has done an extraordinary good job and is therefore definitely recommended wholeheartedly.

I can wholeheartedly recommend the guidance of Solide Vastgoed Makelaars. Laura Rugebregt advised me in an extremely pleasant and professional manner regarding the selling price and negotiations for my apartment. During the sales process, I was quickly and well informed about the viewings and the (administrative) handling also went smoothly. Compliments to this real estate agent and of course also to the team in the office; I am very …

Thank you Solid Brokers. Very pleasant how you guided us through the entire process. This is what they call taking care of things.

We are very satisfied with the service, easily accessible if there are questions, friendly responses.

We are very satisfied with the service, easily accessible if there are questions, friendly responses.

I experienced good guidance during the sale of the property. And before the sale, expert advice.

The team at Solide Makelaars takes everything out of your hands. We were exceptionally well-assisted, pleasant and expert advice was given.

Solid Brokers handled things superbly. All in all, very satisfied with the process and a very nice price as an end result

Joseph is a very professional real estate agent with excellent market knowledge. He guided and advised us well from the beginning. He painted a realistic picture of the sales process, which resulted in an amazing good result for us. Always easily accessible and pleasant to deal with. I would definitely recommend this real estate agent.

Actually, everything went well. They were very skilled and proactive in their guidance. We also received quick answers to our questions, so uncertainty was immediately removed.

really happy with the quick and good sale. contacts went smoothly and partly due to beautiful presentations, the apartment was sold quickly. thanks to the team at Solid Makelaars

The entire process with this team went exceptionally pleasantly, tight planning, decisive action. The settlement after the sale was also very pleasant.

Solid Brokers fantastically guided the entire process from the very first moment until transfer. They completely take care of you and do so with knowledge, skill, and enthusiasm