De Bruyn en Tak NVM Makelaardij

My experience with this realtor was downright frustrating. The property I rent has several defects, and despite repeated calls, I received hardly any response. What was even worse: work was carried out without any prior notice. Scaffolding suddenly appeared, entire teams with drills were busy all day long, and I was not informed at all. I was even informed about the work by a construction worker himself, after confronting him at the door! This gentleman indicated that these works could take months. Not exactly professional from the rental company! When I called the landlord about this, I was told that the person responsible for communication was on vacation. This kind of lack of communication and organization is unacceptable. My advice: absolutely do not rent here, unless you have a fondness for stress, chaos, and totally unprofessional handling.

De Bruyn and Tak NVM Real Estate Agents in Voorburg recently sold my house and I can only say that I am enormously satisfied with their service. From the first contact, it felt familiar: clear, honest, and professional. They really took the time to explain everything well, thought along with me, and kept me continuously informed of developments. The sale went smoothly and faster than expected, partly thanks to their good strategy and commitment. A real estate agent who knows what they are doing and has an eye for the customer. Absolutely recommended!

Super friendly people, and you are well assisted.

THE TENANT IS NOT YOUR SLAVE! HAHAHA I have never seen such an irresponsible broker! And then charging monthly additional costs as well?? Unbelievable.

Very reliable and skilled real estate agent. Pleasant contact and good market knowledge. Highly recommended!

They provide pleasant and expert advice. Communication is fast and clear. They keep their appointments and act quickly.

Easily accessible and quick responses, good communication about the progress of e.g., viewings. Everything went smoothly.

We are extremely satisfied with this real estate agent. The communication was pleasant, appointments were kept, and we received valuable advice. The sales process went quickly and without problems. We highly recommend this real estate agent.

We are extremely satisfied with our real estate agent. Tom thought along well, has a lot of knowledge and useful tips. The office is helpful, fast and accurate. Highly recommended!

Great! Just like with all the other houses that Tom sold for us. He puts down a fair, realistic price which meant that the house sold quickly. It was very nice that Tom Jr. sold our house this time.

Very satisfied with this real estate agency. Helped well with everything and provided expert advice to the point. Excellent contact and guidance from start to finish by Jolanda. Always friendly and helpful on the phone, spoken to by the then on-duty employee(s). Photos and presentation on Funda were perfectly fine.

Very good real estate agent, actively seeks and takes good account of all the client's housing wishes. Four generations of experience and that shows!

Everything was great! We were very well helped and taken care of, with attention also given to our wish to speed up the sale. Definitely recommended!

Friendly and genuine realtor with good knowledge and expertise. Clear and fast communication with both the realtor and supporting staff. A bit more expensive than others in Voorburg but flexible with costs outside of brokerage (in case you already have floor plans and/or energy label for example). The entire process from assignment to signing the sales contract only took 3 weeks!

Tom helped us incredibly well and was ready for all our questions; he also thought along about practical matters and introduced us to neighbors - advisors etc.

Contact went well! Very pleasant collaboration. Clear communication from beginning to end.

De Bruyn and Tak NVM Real Estate Agents in Voorburg recently sold my house and I can only say that I am extremely satisfied with their service. From the first contact, it felt familiar: clear, honest, and professional. They really took the time to explain everything properly, thought along with me, and kept me constantly updated on developments. The sale went smoothly and faster than expected, partly thanks to their good strategy and commitment. A real estate agent who knows what they…

Highly experienced (the 4th generation is working in the company!), knowledgeable and pleasant realtor! Tom is a strong communicator and clearly explains what the options are during the sales process. Recommended!

We are very pleased with Tom Tak sr and his team. He has advised us well and is always available for questions and comments. Only compliments.

Contact with the broker and secretaries at the office went well. We were nicely kept informed of all developments.

Very well guided by De Bruyn & Tak during the sale of our house. Tom and his team were always available for questions and proactively kept us informed about everything regarding the viewings.

Had a very pleasant experience, from the first conversation. Clear analysis, good price and pleasant communication during the sales process.

When we were the only ones who made an offer, they tried to get us to raise the price. While this was happening, time ran out and we placed a bid on another house. Eventually, when they said they would ask the owner again if we would raise the price, we waited for another bid. If that wasn't accepted, we might accept it. The next response we received was: 'We don’t want to be your second choice, negotiations are closed.' :) Normally you accept the offer or not, you can’t make us wait for a higher price and expect us to not look at other houses in the meantime. If you decide, we are also ready to buy. They didn't even respond to my email. When the bids were announced, I saw that you had received another person’s bid on the day they said negotiations were closed. What a coincidence! It would have been more honorable to say openly: 'We received a higher offer, we accept it' than this nonsense.

We have bought and sold houses more often with De Bruyn and Tak as a real estate agent. You can always call them for advice, questions, comments etc. They take the time and give expert and honest advice. If you are looking for a reliable and affordable real estate agent, you've come to the right place!

Pleasant contact and keeps appointments. Also helped the buyer well. Was present at all viewings

This is the realtor you need! Cooperative, very knowledgeable, and transparent without hidden costs. Due to the good guidance during the purchase of our new home, we also had them sell our current home. As expected, a very pleasant process.

We were greatly helped by Jolanda and Tom and their team. We were quickly informed about developments, even on weekends. Sales and purchases went quickly and smoothly. Completely satisfied.

Very good, fast Ladies in office, Expert Skilled, friendly Helpful thinking Relaxed, top

Contact with De Bruyn and Tak went very well. Communicating with Tom was very quick and provided expert advice about the property. Definitely recommended as a buyer's agent.

From day 1, complete confidence in the broker Tom Tak! Subsequently, all praise for the ladies on the phone!

1. The 'what you see is what you get' presentation on Funda that the owners and family had in mind was fully respected by Mr. Tom Tak Sr. and Jr., for which we thank them. 2. The brokers and back-office were very accessible, even on weekends. 3. Customer focus: 10! 4. Realism: 8.

Tom Tak is a very pleasant person, radiates a lot of calm and takes the time to listen to the customer. He is honest and very clear and fluent in his communication. The lines between us, Tom and his team are short which makes selling a house very pleasant. Also, good account is taken of the wishes of the client. If I understand correctly he has been in the profession for almost 40 years and always in the same neighborhood. His knowledge of the area is therefore very good. I can Tom Tak re…

De Bruyn and Tak greatly helped us with the sale of our house. Always accessible, and the realtor was even available for us during his vacation. We are very happy with the result! No nonsense, lovely to communicate like this! Highly recommended

Contact with the broker was extremely pleasant. He kept his appointments, was punctual and concrete. Also, after each viewing, a short summary and feedback followed on how everything had gone.

Sold my house super quickly, for a good price. If there was anything, they were quick and easy to reach. Totally happy with it!! Thank you very much.

Poor experiences with them as administrator of our HOA. Very unprofessional. Unable to self-reflect, so improvements are not forthcoming. Arrogance at its peak. Time for their dismissal

We never doubted which real estate agent we would choose for the sale of our apartment, naturally De Bruyn and Tak!! The secretaries Dominique, Cindy and Sandra are very friendly and courteous; they arrange everything perfectly. They kept us informed almost daily about developments. It was absolutely no problem, given the great interest, to schedule all viewings spread over a few days. That was a lot of work, especially also for Aleida K…

The contact went well. House was sold for a good price. Abcdabcdabcdabcddefghtjkonmnbvccxz Bvcxzlkjh

A professional intake. Smooth communication, this all proceeded very smoothly. No need to worry about the viewings. The broker guided that well.

I had a very good experience with Tom Tak. From the first contact moment to the completion of the sale/purchase, everything was perfectly in order. The communication was clear and professional, and there was always a quick response to questions and requests. The guidance throughout the entire process was extremely expert and personal. I would recommend De Bruyn en Tak without a doubt to anyone looking for a reliable and efficient real estate agent.

The sales didn't go as well as expected, but the service was good and professional, so I am satisfied with that.

We experienced contact with the real estate agent as very pleasant. In addition, they collaborated well with us on possibilities and were always very friendly.

Contact with the real estate agent is excellent. The agent is very clear and easily accessible for all your questions. The viewings are carried out excellently. I would advise everyone to use this brokerage firm for the sale of your property.

Broker Tom Tak sr. is very knowledgeable, very professional and very pleasant to deal with. He guided us through the sales process in a particularly pleasant way.

Contact with the real estate agent is really very good. A very expert real estate agent, is very clear and informative. Communicates a lot and answers all your questions in a very short time. A very respectable office with highly skilled and helpful employees. This agency can truly be recommended 100 percent.

We encountered Bruyn and Tak during our own preliminary search, which is really necessary too... look at 30-40 homes before you seriously think about doing anything, and the lady specifically was also recognized by my girlfriend from the past. Many brokers are genuinely okay, they provide information, offer insight and of course they are there for the selling party, but in contrast to the extra rims car salesman, with Bruyn and Tak we were pressured with facts. This property is leu…

Contact was great, just like the smooth purchase. Always available for questions and a quick handling of matters. Highly recommended!

Great real estate agency with short lines and clear communication. The sales process went smoothly, and the sales strategy delivered an amazing result! More than satisfied and I recommend this office to everyone!

We have bought and sold with this real estate agent before. The sales process is always clear. The realtor and the staff at the office always respond quickly and proactively. We can wholeheartedly recommend this agency, nice no-nonsense and direct communication. Super thanks for another beautiful sale.

Very fine and expert contact. Sometimes we had some questions and they were answered friendly and promptly. More than satisfied

Very thorough approach to sales. Good advice was given in the preparatory phase, Quick feedback after viewings by potential buyers.

Good upfront communication about approach. Clear communication and advice. Very good commitment to achieve the desired result.

Very fine and expert real estate agent. Pleasant guidance and thinks along with you. During the viewings, there is always a presentation person present as well. They are neat and clear. I recommend De Bruyn and Tak to everyone.

Contact with my realtor was very good! Really helped and took a lot of care off my hands! I would definitely recommend him to someone else!

What a pleasant experience it was to have De Bruyn and Tak sell our house! Fantastically arranged from beginning to end! Iris is a star!

Knowledge of the subject on all fronts, including technically. Relaxed and clear communication. Accurate and always on time. See no room for improvement. If only the government functioned like this!!! In short, praise for De Bruijn and Tak Makelaardij!

Very pleasant and efficient communication through Move and a special app group. There is good consideration and listening to the wishes.

From the first phone call, it has been a pleasant experience and remained so, both the broker and the secretariat being very helpful and professional.

When purchasing a home, it's definitely worth engaging De Bruijn and Tak. It's a professional real estate agency, very easily accessible, and always ready to assist you with questions. The guidance they offer (both the agents and the support staff) is truly worthwhile, resulting in a fantastic outcome: acquiring a beautiful new home.

Contact with Aleida, Tom and Cindy went great, lots of communication via the app, later in a group app, quick responses, helpful. Allowed to borrow a moving truck for a few days, which was super!

Good collaboration and short communication lines have contributed to a beautiful result. Tom and his team are customer-focused and give the salesperson a good feeling.

We were very pleased with the real estate agent. The expertise is at a high level and the communication was good.

Very skilled and professional team! Very satisfied with how everything went! Would definitely recommend them

The broker was very friendly, the office is very expert and helpful, he answered all the questions we had, I strongly recommend this office.

Tom successfully sold our house. Clear language, transparent to us and to buyers

Both the appraisal and sale were done through De Bruyn en Tak. We have only had good experiences.

From the first moment, excellent contact with the real estate agent. Extremely satisfied with the entire process from 'registration, viewings, progress to final sale'. A good asking price was set, which led to the necessary viewings (19 in total).

Nice. Mr. Tak also drew our attention to a few shortcomings. That's quite a lot to say. It’s also good that someone is thinking along with us and has expertise regarding the location and condition of houses / apartments. Pleasant that he is also guiding us with the sale of our current house.

The contact went perfectly well. And the advice to make an offer was also great! He knew what I wanted and anticipated that well! With the result being a successful purchase, for a good price (in these times).

More than excellent service! Perfect accessibility. Appointments kept. Beautiful photos. People both in front of and behind the scenes who are skilled, empathetic, and act accurately. More than satisfied!

Very well supported by Tom and his colleagues, no-nonsense mentality, keep appointments; it was very pleasant to work with them.

Professional, service-oriented and pleasant to deal with. A good result achieved taking into account the current market.

Clear and fast communication, the right amount of support and guidance during the purchasing process, goal-oriented and ultimately a very good end result. All in all highly recommended!

An excellent real estate agent who has a flawless feel for space in the negotiation. Very attentive to possible adverse consequences in proposals for us as clients. Very good communication.

During the house search, communication was very pleasant. The real estate agent is easily accessible and could quickly respond when needed. Definitely recommended. :)

The information provision during the sales process was always very accurate. Contact via email, WhatsApp and telephone went smoothly.

By requesting a building inspection, a hidden defect was revealed that the seller still had to rectify before the sale. The costs for this were almost 4000 euros, which were deducted from the selling price.

pleasant owner with good local knowledge who knew how to set the right price to sell the property quickly.

Had a lot of problems with this company. Appointments that are not kept. Everything with a lawyer and rental committee must be arranged. They say that if you get a home and something needs to be replaced, they will arrange it. Now keep in mind that if you want them to actually do it, you have to chase after them otherwise it just won't happen. I had to wait 3 months for a new oven because it was already broken and very dirty upon delivery. Also, they ask for a much too high rent than is legally allowed. Together with my lawyer, we opened a case with the rental committee for a rent reduction and I also won that! Now again, I've been waiting for a month for the 2022 settlement because I pay a monthly advance payment for heating costs. Via email contact has confirmed that they have received it but that the statement is incorrect because 20 days must be deducted because I only moved in on January 21st. That’s perfectly fine, but now I hear nothing more and they don't keep you informed either. Now I have submitted a request to the rental committee, because I already know that it will take months before I see anything.

Friendship politics. Not trustworthy.

Except for a few skilled employees – mainly Jolanda - I have not had good experiences with this company. Perhaps the experiences with real estate sales are better, but the rental property management of De Bruyn and Tak leaves much to be desired! Being able to stay in your own home for only 3 months out of 2 years is no fun. This is due to the fact that the building has serious maintenance deficiencies. In my opinion, De Bruyn and Tak did not take these defects seriously from day one and barely tried to remedy them. Due to the lack of repairs and various dangerous situations in and around the property, I give up after 2 years. It feels like I've been bullied out of my home! Renting from De Bruyn and Tak? Be prepared for the necessary things. This is what fellow residents and I have seen pass by: Collapsing balcony railings, collapsing ceilings, leaking roofs, black mold, asbestos particles in the house, sparking fuse boxes due to leaks, power outages, months without shower facilities, months without heating, bedroom without insulation. In my experience, De Bruyn and Tak (apart from a bathroom and central heating system) hardly addresses deferred maintenance thoroughly and in a logical order. Temporary solutions that usually last for a few weeks before you are back to square one with the same problems. The renovated bathroom caused leaks again after weeks, and the replaced ceiling was dilapidated within days. De Bruyn and Tak Property Management: • Rent out properties that are in poor condition and uninhabitable, and leave tenants living in a ruin for years. • Do not answer emails about serious maintenance deficiencies or only after months. • Leave requests and questions from tenants unanswered. • Can only be moved to address deferred maintenance with force from municipal authorities, lawyers and the Rental Committee. • Do not remedy deferred maintenance properly, completely and/or in a temporary way. • Hire contractors who fail to carry out asbestos surveys prior to repair work and file demolition notices with the municipality. • Hire contractors who have asbestos removed by unqualified personnel, and expose tenants to health risks as a result. • Do not keep appointments made or do so long after an acceptable time frame. • Are unprofessional in their statements to tenants on the phone. • Have no ear for personal circumstances that have arisen due to living in an uninhabitable home. • Claim to want to commit to regaining the trust of tenants but act contrary to it. Still renting a property through De Bruyn and Tak? • Bring someone with construction knowledge with you during the viewing. • Inspect the property and common areas thoroughly! • Investigate whether there are hidden defects. Check the balcony, above any lowered ceilings, in meter and storage rooms. • Inspect the walls and ensure that all facilities in the property work properly. • Talk to your potential future neighbors in the building about the history of the building. They can inform you about things that the owner and manager would prefer to keep hidden. Are you renting or do you want to rent from De Bruyn and Tak? • Keep all correspondence. • Do not be brushed off with promises to remedy maintenance deficiencies. Take action immediately! • Immediately involve your municipality and the Rental Committee when discovering maintenance deficiencies.

What terrible service. Last year I rented a property through this real estate agent. I have now been waiting for 1.5 months for my deposit, which I should have received already. I am very disappointed in this real estate agent. During the final inspection everything was approved after which I would receive my deposit back, recently they wanted to withhold my deposit to replace an old product in the property, after it had already been approved. Besides all of this, I find the communication from the real estate agent very lax. I am very sorry about this and hope to receive my deposit back soon.

First office

They sold our house in a good and personal way for a good price.

Good real estate agency...very nice people, especially Jolanda is a kind woman!

don't listen to you and hang up mid-question.

Nice office to work with. Very knowledgeable and solution-oriented. Thanks for the service.

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