J Caste
From the very first moment, the contact with Erwin felt very warm and personal. He was always on time, took the time to explain everything clearly and had an incredible amount of patience with all our questions. What we particularly appreciated was the extensive introductory conversation at the beginning. Erwin really wanted to know who we are, what kind of life we lead, what is important to us and how we imagine a future home. Afterwards, he helped us specifically in finding suitable homes and always accompanied us to the viewings. His advice was always honest and well-considered. Because I can be quite enthusiastic myself, I thought it was great that Erwin sometimes also slowed me down, so that I wouldn't make hasty decisions. He also thought along with my wife Ryanne – if she couldn’t be there, he often said: “I think this is not for Ryanne.” That really showed how well he listened and how involved he was. Erwin always communicated clearly and was easily accessible, both by phone and via messages. Thanks to his guidance, we eventually found a beautiful home that perfectly suits us, both in terms of wishes and budget. We were also well guided through the financial part. Through Erwin, we came into contact with Martijn, our financial advisor, and that too went smoothly and professionally. What was also nice: if Erwin couldn't come along once, Sander or Dimitris were ready for us. They brought the same warmth and involvement with them, making us always feel comfortable. We are incredibly grateful for everything that Erwin (and the entire team) has done for us. I wholeheartedly recommend him and his colleagues to everyone looking for a house. My younger brother even bought through them after I told him about our experience. That says enough!