Draijer Makelaardij & Vastgoedbeheer

Yesterday I bought my new home through Draijer Makelaardij & Vastgoedbeheer, and I can wholeheartedly say that the entire process has been a positive experience. My special thanks go to Karima, the selling agent, for her professional and involved guidance. Her clear communication, expertise and warm approach have ensured that I felt well supported throughout the process. I also want to thank Dylan, assistant agent, immensely for his patience and flexibility during the multiple viewings I had. He really took the time to answer all my questions and gave me the space to get to know the apartment well.

The management of our property has already been taken over by Draijer, we are very pleased with your way of working, the previous manager didn't care about it at all.

In May I rented an apartment on Kanaalstraat via Draijer, who also manages the property. I ran into a few issues, such as delayed maintenance and a leak. With previous landlords I had a lot of hassle with this, but with Draijer everything was picked up super quickly and professionally. I was always kept well informed, didn't have to send repeated follow-ups and everything was resolved smoothly. Real top service! Thank you very much!

Very satisfied with Draijer as a manager for our real estate portfolio in Amsterdam. Personal and professional contact.

Very disappointing experience with Draijer Property Management. Based on my recent experience, and clearly confirmed by other one-star reviews, this office has a long-standing tradition of not supporting tenants when it matters most. After the landlord-initiated construction work made my apartment uninhabitable, I contacted them multiple times with clear requests for cleaning, supported by photos. Instead of solving the problem, I faced rejection, miscommunication, and a lack of responsibility. Even when their own contractor admitted the need for cleaning, Draijer hesitated and left me hanging for days. The entire process was frustrating, slow, and dismissive, showing no urgency to restore the basic living standards of a paying tenant. I had to repeatedly chase them for something as simple and essential as cleaning up their own mess. If you, as a tenant, expect support, transparency, or even basic professionalism from your property manager, look elsewhere.

You cannot make appointments with these people. New tenants are also still rudely spoken to on the phone. Shame

Very bad experience. Departing tenants are charged costs to register a new tenant. This is legally prohibited and not contractually stipulated. They only want to perform the procedure if you have paid. The departing tenant is again asked for income data, otherwise the digital procedure cannot be executed. A DigiD connection is used to upload income data directly, and no other option is offered. Legally, this is reserved only for housing corporations with social rental properties. This company knowingly and willingly exceeds legal boundaries. I will definitely also file a complaint with the Autoriteit Persoonsgegevens (Authority for Personal Data). Finally, you are also spoken to in a very haughty manner on the phone. Landlords, think carefully before doing business with this real estate agent. This reflects poorly on you.

Fast and service-oriented!

My daughter had a house in mind and asked me to help her with the purchase. The selling real estate agent was Udo van Willingenburg. I have rarely met an agent with as much knowledge and integrity as Udo. He had an eye for the interests of both seller and buyer and knew the file in detail. A rare, fine guy!

Business owner renting a space managed by this company. Poor service overall, with little to no communication, even when they are the ones making mistakes. A facade for an absent landlord.

Thanks to Draaijer, I found my dream house. The entire process went smoothly and the communication was excellent. I am incredibly satisfied with my new place in Amsterdam!

Nice :)

Incredibly terrible company. I've been renting my apartment from them for over four years and they have never responded to my emails.

What a terrible experience! Draijer won't get far. If they run their business so dishonestly, they have no work ethic. Sooner or later you will have to pay for your actions!

I am truly astonished at the way this company continues to exist. As a tenant, I have had a terrible experience. They treat their rent-paying customers disgustingly. If you are currently renting property managed by them, I genuinely sympathize with you and strongly advise you to seek a way out of your contract. No matter how long you've been with them, they show a complete lack of care for the relationship you may have built. The only way to get action is by threatening legal steps. This is without a doubt the worst property management company in the Netherlands. They do not respect either tenants or landlords. If you are considering working with them, I advise you to AVOID at all costs. Good luck to everyone dealing with this company, you'll need it.

They are scammers. They do not respect the contract and do not answer the phone, a terrible experience. They are not even able to write a new contract, honestly just worthless people.

Regarding the substitution for the shop, landlord Draijer had been engaged. Unfortunately, communication with this office was far below standard for us, as (former) tenants. Unreachable or calls were not returned. Also, relevant matters were not passed on to us. Once you did speak to them, they were relatively clear about the matter. However, they didn't seem proactive.

Draijer forgot to transfer the guarantee of 7.5k and after a month we still had nothing. We had plumbers come by for 10 minutes and received an invoice of 400 euros because they supposedly spent 3.5 hours there. They withheld 415 euros due to cleaning costs while we had cleaned for 3 days and they used old photos as so-called “evidence”. Impudent scammers, don't start with them!

Been working on a commercial property since December, sent from pillar to post every time. Even partners/brands who sent emails and called for clarification couldn't even find email correspondence from them or us. The person in charge of the property doesn't work or is never present, never returns calls or emails etc. We don't need it anymore.

We rented an apartment on the Apollolaan. The apartment itself had been recently renovated and was in perfect condition. We had one contact with the maintenance team and the problem was quickly and carefully resolved. Also after leaving the apartment we received the full deposit within 3 weeks (the contract had provided for 4 weeks). Compared to our previous rental experience, that's certainly a different level!

Very dissatisfied!! I am not satisfied with the realtor who was present. We were not aware that it was an open house and were not treated correctly. The realtor did not look up when we arrived at the agreed time (no 'hello/welcome, you can look around and if you have any questions, please come to me') and showed no interest.

Disappointed in the poor condition under Landlord Draijer. The boiler house problem on Van Edisonstraat in Amsterdam seems known, but existing and older residents are denied CV (central heating) boilers, unlike new apartments. My report of serious mold problems received no response, which is not only frustrating but also harmful to the residents. The lack of action from Draijer is worrying and this review hopes for awareness and improvements.

Completely awful.

Absolutely a terrible company with extremely poor communication and customer service. If you happen to rent something managed by this company, be aware that they only care about money. They don't keep conversations going at all unless they need money from you. The property I rent from them is old, in bad condition and probably illegally extended, and they do absolutely nothing to improve it for you. Stay away from them.

This broker is a quintessential exploiter of tenants, lived for 27 years in a rental property through these scammers, 3 legal cases via the rental committee, won against them, luckily found something else previously, paid then still less than €250 rent per month, due to leaks, mold, drafts, moisture, deferred maintenance, leaking roof, broken windows, name it! You get the rudest people on the phone when you call with a complaint, which was never addressed, waited more than 9 years for a sealant edge in the kitchen, truly terrible. If you rent through Draijer, the rental committee will become your best friend, you always win, they are also listed there as exploiters of tenants.

Leave elderly people to their fate. They are not helpful. And the lady who has to arrange solutions at this company also treats these 80+ year olds rudely. Very bad experiences with this company.

The company tries to squeeze as much money as possible out of your poorly maintained apartments through dubious and sometimes illegal practices, and offers no useful support in case of problems. Avoid this at all costs.

Nice house bought from Draijer, they had all documents in good order and were reachable.

Great experience with Draijer so far. We have now been living in a rental property in Amsterdam through Draijer for 1.5 years and have always received good assistance. Friendly staff and great prices for what you get. I was initially quite skeptical when I read the reviews, but we have had a great experience with Draijer so far.

I don't know this company, but I hope that in the future the Maintenance department will have more work done...

I have been a very satisfied customer of Drainer for 1.5 years. I always get quick feedback and for urgent questions a quick solution.

I had important financial questions about terms for my rental situation that suddenly changed. This was quite a troublesome situation for me to be in, so I had several questions about it, and the question of whether this could be right. There was a lot of miscommunication, which can naturally happen and isn't very bad. What really shocked me was the tone the woman/girl from the rental department took with me. I think I’ve never spoken to someone from a company on the phone who was so unkind and rude. When I asked if she was 100% sure, after finally getting a clear answer to my question, she became extremely irritated about the fact that I re-asked the same question. Quite a strange phone call overall. The operator who transferred me was luckily very friendly.

A true property speculator. A judge can see that too! Always take legal action when they rip you off.

Udo van Willingenburg was the man who worked with me for an appraisal of my apartment. I must say that he was very helpful and attentive. He really knew the area where my house is located, and I appreciate that enormously, because I've had real estate agents who didn't even know if there were schools or supermarkets in the area! He was pragmatic and down-to-earth, without being rude or condescending - another characteristic that is all too often missing in so-called professional services like these. I can wholeheartedly recommend him.

Had a particularly bad experience with this real estate agent. At the beginning, we only received keys for the front door, but now that we are leaving, we suddenly have to pay costs for replacing the bedroom door locks, while we never received keys for those. In addition, the communication is really dramatic. The greed of this company is indescribable. Once a housemate changed, he had to pay 500 euros 'revenue costs' for the contract. While it's just a matter of terminating the lease agreement and applying for a new one. There was also an awful lot of deferred maintenance, which they didn't want to do anything about. We were ultimately kicked out because the owner wanted to renovate. But on the day we were filling holes, viewers (not communicated to us) suddenly came for new tenants.. I could go on with examples like this forever.. If you have the chance, definitely don't rent from Draaijer. By the way, all five-star reviews are just from the people who work there. So don't pay attention to those.

Scandalous organization! We have been dealing with leaks and mold in our bathroom and bedroom for over 9 months. They couldn't care less, they do what they feel like doing and don't give a damn about the tenants. I wonder how they themselves would want to react if they ever found themselves in a similar situation.

Unfortunately, no good experience. Requested multiple times, but no response! Calling doesn't work either, Mr. Udo van Willigenburg is always busy and doesn't want to talk to you!

Very bad real estate agency!!! More than a year of leaks and black mold and they don't respond anymore. Even if the house is as beautiful, don't go for it!

Excellent and fast communication and cooperation! Chantal was very helpful and always available to provide explanations and ensure that we had all the information we needed to start our rental contract and complete our move!

Four weeks after our move, we are still waiting for our deposit of 3000 euros!!!! They act as if this is normal, but for most people it's a lot of money, especially when you also have to pay a deposit for the new home! Apparently they have enormous cash flow problems!

Avoid this company! Don't do business with them!

This realtor is very unprofessional; they also handle the management of their properties. However, you won't get a response when you send important emails. Maintenance of items is severely delayed and we received incorrect items twice for a freezer part with months between them. We have also caught this realtor lying to us multiple times. Absolutely DO NOT do business with this realtor!

Absolutely no respect for tenants. Also misleading and not in accordance with Dutch law. A terrible company that only strives for profit maximization for homeowners, without regard for common sense and decency.

Friendly, clear and fast

Great realtor! Chantal helped us very well and was super friendly. We are very happy with our little house and I definitely recommend this realtor!

Friendly and accurate service by Chantal! Everything had to be arranged reasonably quickly and everything went smoothly.

Very well assisted by Chantal, who was very friendly, accessible and easily reachable during our process to acquire a home! Thanks again Chantal! Also the repair requests, via the maintenance department, are handled and quickly taken into consideration. We emailed instead of called, because you can only call between 9 and 10. Emailing worked well.

Huge praise for Draijer! Within a foreseeable time, we had a property in the Center of Amsterdam through them. There is always professional contact and maintenance issues are quickly addressed. All in all, a hugely pleasant real estate agency!

Draijer has always been a pleasant and reliable landlord to me. Personally, I appreciated that I never felt unnecessary and that they addressed problems directly and adequately!

Terrible service. Tampered rental agreements made for their own convenience, slow correspondence and no desire to help or be professional (they take half of your deposit without any reason). Be careful or better avoid contact with this agency.

I rented a property from Draijer, but the service was outright unprofessional. No inspection at the beginning, nor after returning the property. No response from their maintenance service. I had to fight for months to get my deposit back, which was withdrawn for an invalid reason. All in all, I will never go into business with them again.

They don't keep their appointments, you bunch of unprofessional losers. They spend 0.0 money to make living bearable. Company deceitful and fraudulent. I am going to involve the rental committee.

Recently sold my house, very satisfied with Udo van Willigenburg, he guided me well throughout the entire process from start to finish. Udo is professional, knows the market well, makes realistic proposals, willingness to explain all the information you receive and pleasant to deal with. Always easily accessible and goes the extra mile to ensure a smooth sale!

I am writing this review in English to make sure everyone can reach it, especially because there are many expats living in Amsterdam. We found an apartment and made an offer. Our offer was accepted, the second day that we went to view the apartment for the last time to finalize the last details. We heard that they had received a better offer and that they wanted to change the offer we had made after we had accepted it. The most annoying thing is that they assured us that they do not work like that. They literally said: 'The first buyer who comes with a good offer is accepted. We don't play games.' Apparently they do that anyway, no respect whatsoever for professionalism. After we said that we would keep our original offer, we got a phone call from Udo with the message: 'Yes, sorry, that's just how it works.' The same man who assured us that this would not happen. Don't do business with them, they don't keep their word.

Being late for appointments. After the viewing, call yourself after 8 days and then hear that they are too busy. Amateurs..

Absolutely not recommended! No maintenance, bad service and unreachable. Be careful with this realtor.

Poor communication

Top service!

I have been renting through this property manager for years and find that technical issues are resolved quickly and, above all, well.

Terrible. Rented for 15 years and happily just left now. A lot of deferred maintenance and when a clear problem is indicated, you are sent from pillar to post. After half a year, they might take action if you have called 100 times about the situation. TIP: Perhaps the people from the maintenance service should attend a communication course. And also learn how to deal with their customers. I won't even start about the arrogance of the real estate agent Rene Wouters to whom I had to hand over my rental property. Or maybe I will. Everything in action to not have to pay back the deposit.

Terrible. Deferred maintenance and the realtor hasn't been available at home for weeks. Unreachable and unreliable.

We can wholeheartedly recommend Udo van Willigenburg, Niek van der Sluijs and the team of Draijer real estate agency; there isn't a better one.

A very satisfied customer.

Poor telephone accessibility!

Very poorly renovated house in The Hague under contract with Draijer Vastgoed B.V. Many defective / poorly installed parts. (Including a leaking toilet, poorly installed kitchen and minimal score on insulation). Furthermore, difficult contact and it takes a long time to respond to emails.