Hoekstra en Van Eck Amsterdam Noord

Good and across many drives. Transparent and clear. Detailed research. Real professional people.

Local market knowledge insufficient. Asking price too high, only after our initiative was the asking price adjusted downwards. Poor communication; an agent should provide support and relieve burdens. Unfortunately, we constantly had to take the initiative ourselves when adjusting poor photos, making adjustments to the preliminary purchase agreement regarding terms that were clearly discussed in advance, etc. In short, very dissatisfied, luckily the house was sold but I would strongly advise everyone against using this agent.

My realtor at Hoekstra and van Eck is Duco Wiarda. He guided the sale of my apartment. He has a good view of what is possible, he thinks along with you and is always available for questions or to give explanations. Remains positive even when you think it's going less well than you would like. I couldn't have wished for better guidance.

Professional and businesslike. And also, completed within the indicated timeframe. A definite recommendation for buyer/seller.

Bernard Melches is a great and skilled real estate agent from Hoekstra en van Eck. Expert advice and patience during the sale. Can recommend him 100%.

My realtor at Hoekstra and van Eck is Duco Wiarda. He guided the sale of my apartment. He has a good view of what is possible. He thinks along with you and is always available for questions and explanations. And remains positive even when you think it's going less well than you would like. I couldn't have wished for better guidance.

Contacted them for a renovation of my home because they performed the valuation during purchase. Had some questions following the conversation with my mortgage advisor. The employee I spoke to answered the questions with great difficulty, no interest or incentive to think along, and I was spoken to as if I were asking stupid questions. I gave this feedback to the relevant employee via email, and never heard anything back.

Contact is always friendly and valuable. They share their knowledge with you and give a feeling of trust.

The contact between the real estate agent and me went well. The agent responded quickly when I contacted them. I could ask anything and received answers to everything.

We were very pleased with the sale of our house by Hoekstra and van Eck Real Estate! Clear agreements and good guidance throughout the entire sales process. Thank you!

The entire process went excellently; the property was sold quickly. I am very satisfied.

Very bad experience with Hoekstra and Van Eck. The appraisal was carried out by someone lacking social skills. The appraiser was rude, uninterested, and did not keep his appointment. The delivered report seemed like cut-and-paste work, more like a draft and completely unusable. When we asked questions about this, we received blunt responses. Despite submitting a complaint, there has been no acknowledgement of the processing time. It was simply said that they were busy without a real explanation. We have now paid the invoice, but the service was far below standard.

Good service, clear, friendly and my house sold to my satisfaction (quickly)! Also during the purchase of my new home, good service and guidance!

Great, all appointments have been kept. It's also nice that a personal file is created in which you are included with all relevant information. Such as: how the conversations with interested parties went, were offers made, etc.

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Very good service received during the sale of our house. Our guiding real estate agent got a new job halfway through the project, but replacement was quickly arranged and immediately knew all matters surrounding the sale. We also experienced the guidance as very pleasant when reviewing all documents and advice regarding deeds.

Very satisfied with the guidance from the real estate agent. We made clear agreements beforehand and there was good communication about expectations. Our first real estate agent got a different job halfway through. Replacement was arranged immediately and this too was clearly communicated to us. In short, very satisfied with the service.

Savanna helped us enormously with the sale of our house. She knows the Amsterdam market well, communicates clearly, and keeps her appointments. Before Savanna took on the sale of our house, we spoke with several real estate agents. Savanna came out best from these conversations by far. The enthusiasm she conveyed to us, she will undoubtedly also have conveyed during the viewings. In addition, the follow-up from the office was also...

Very well assisted in finding our house! Pleasant service and good thought is put into it.

Because I live in the south and was selling a house in Amsterdam, I was looking for an agent who would take everything off my hands so I wouldn't have to travel back and forth every time. And that’s what Savanna did for me. I am very satisfied with her.

Everything went well, the explanation was clear. The broker quickly made contact. Ultimately satisfied with the sale price.

Contact with the real estate agent went very well. I was kept informed about every step. Satisfied

Great experience. Felt enormously supported during this exciting time. No question or phone call was too much. Definitely recommended and if I ever decide to sell, I'm sure I'll find you again!

Very fine real estate agency, for both selling and buying of property. Expert, helpful and fast. Clear agreements

Since everything was rated with a 9, nothing went wrong. We have very clearly chosen this broker, and specifically this person who works at this office. Because we have a very specific house (a dyke house on a polder below sea level), it was of great importance to us that the broker has very specific knowledge about this type of house, and the disadvantages that this may bring with it. Furthermore, a very good knowledge of the market, advice aa…

Our experience with Hoekstra and Van Eck has been very positive. Pleasant contact and good communication.

Sales went well. Good communication and everything to follow in the online file. Nice realtor! Will definitely hire them again.

Excellent real estate agent. Knows the neighborhood excellently. Everything well arranged. Agent very skilled, proactive and service-oriented. Furthermore, as a customer you now have to do quite a bit yourself digitally, but luckily the technology cooperated.

Real estate agent Savanna Tammer arranged the sale of our apartment in Amsterdam. This process was very pleasant, expert and professional from start to finish. Savanna proved to be professional, reliable, friendly, enthusiastic and knowledgeable. I would recommend her to everyone in this part of Amsterdam

Relaxed process very nice! Local knowledge Good knowledge of the local housing market Long experience Plenty of room for own input A relaxed guidance and sober and reassuring Very good support also from the office support Bernard and Rani a good team; always available and fast service

The realtor had good knowledge but I had to improve a lot, such as starting with a higher asking price. The photos were very mediocre, but moreover the selection and order weren't appealing. I had myself taken much better photos. When those were in the correct order online, requests started to come in. Also in the negotiations I had to take control and devise a strategy by keeping the movables separate. Outcome is good, but I might have needed more...

I contacted Arnoud and Savannah. I found both of them to be very supportive and expert. Especially Savannah -she guided me through the final purchase process- I found her quick in communication, 'hands on' and able to switch gears when needed. Thanks again!

Hoekstra excellent real estate agents with a lot of experience. I sold my apartment through them. I received a high price in a short time. Savanne you are the best :)

Pleasant experience with realtor Arnoud Loer. He has good local market knowledge, is very accessible (both by phone and email), and kept me and the heirs well informed of all viewings and bids.

Very well and expertly assisted by Arnoud. We are super satisfied with the results and personal guidance. The back office and online environment are also good. It was really worth it to have our purchase and sale taken care of here.

Excellent, there was close contact between me and the real estate agent. After each viewing, I received feedback immediately. The real estate agent was also always easily reachable by phone. I always received clear answers to my questions.

From the beginning, I had complete confidence in Arnoud Loer, as my personal broker at Hoekstra and van Eck. Contact, coordination, consultation were excellent.

Pleasant experience with realtor Arnoud Loer. He has good local market knowledge, is very accessible (both by phone and email), and kept me and the heirs well informed of all viewings and bids.

We are very satisfied. Everything as agreed and very accessible. We can wholeheartedly recommend Hoekstra and van Eck.

The broker gave good advice, was easily accessible via WhatsApp or phone. Good work delivered and quick sale.

Very good experience and clear communication. The negotiation went perfectly. No nonsense, just good.

The buyer's agent was important in various phases of purchasing my new apartment. Without him, it wouldn't have been possible.

Very pleasant contact. A valuation was done some time ago and actually put on sale more than a year later. Also, regular contact was maintained in the meantime without extra costs.

With the help of Duco, we sold our house in Amsterdam quickly and well. The communication was smooth and clear, appointments were always well coordinated with us, and they were very flexible. During the holiday period, Duco's work was very well taken over by his colleague Arnoud, this was properly supervised by Hoekstra and Van Eck.

Excellent real estate agent, understands the business. Good guidance and good agreements. Would definitely recommend this person.

Excellent market knowledge and a perfect presentation. Fast feedback. Performed a lot of extra work such as arranging an energy label and asbestos survey. Excellent digital support so you know the status at any time. Great result.

Very personal, service-oriented and direct contact. Responds quickly to questions! Good guidance and communication.

Relaxed and accessible for all questions. They really thought along with us throughout the entire process. Excellent tips and information.

Everything went smoothly, Bernard managed to tackle the problems, was a rock in the storm when we felt insecure, was tireless even though we asked him countless questions. Always remained cheerful. We were always taken seriously even when we saw bears on the road, he cleared them up neatly. Very nice.

The start went well, the property sold quickly and the real estate agent was very knowledgeable. But the service and guidance were below par, having to chase many things yourself and constantly dealing with a different real estate agent.

Why 3 stars Communication This was really inconsistent. We did have a consistent contact person, who was sometimes 'replaced' by a 2nd or 3rd colleague due to illness or vacation. The flow of information often went very slowly. Often we had to call to follow up. We put our house on the market during a difficult and uncertain period, which made it nice to stay informed. Regarding viewings, this was generally reported back. We mainly noticed some rigidity when it came to our own input. Sales Winter is already somewhat thinner with sales and due to the then uncertain market, that was also inconsistent in viewers. At first we still lived there as a family and then it's difficult to show it 'empty empty empty'. When moving, we left the house ready for wallpapering. There were also cluster moments back then. The first time it took a long time before the house went on sale. Floor plan that always didn't match, poorly accessible and unclear reasons when it was finally offered in late November. Shortly after the move, we withdrew the house and offered it again in February. That same month led to a sale. The second time it went more smoothly. Final Sale With interested parties, a plan was devised, advised. With the last offer we were satisfied and things could be settled. Everything went smoothly there. It became a little uncomfortable during the last viewing for checking the house, with questions and comments that you are supposed to ask as a buyer before buying. Absolutely a compliment on how our real estate agent picked up my vibe and took over! We received a nice wine bottle holder which we converted into a birdhouse. Conclusion Regarding communication, there is definitely room for improvement. The housing market went up and down, which made it a difficult situation. The second time everything went quickly, the market also more stable. I would not advise against choosing Hoekstra and van Eck

The house was sold within two weeks, excellent communication with the real estate agent Arnoud! Very nice that the key could be picked up by the plasterer, stylist etc. at the real estate agent's.

I sold my house through this real estate agent. They were very pleasant to deal with and helpful at every step. A real recommendation.

Everything is very well organized and handled neatly. I am very satisfied with Hoekstra and Van Eck Makelaars

I can only be very positive about the entire sales process. On all aspects, we are more than satisfied with the agents Savanna and Duco but not forgetting the contacts with the back office. They already had an advantage because they also sold my nephew's house very well.

Parking as if they have brain damage.

I am very satisfied with Hoekstra and Van Eck. Savanna Tammer and her colleague Arnoud Loer guided me perfectly throughout the entire sales process. In addition, there was also room for my own input. My recommendation for this real estate agent comes from expertise, customer focus, good accessibility, and pleasant communication. In short, I definitely recommend this real estate agent.

Fine open collaboration and clear communication. Everything quickly implemented and also all our wishes taken into account during the sale.

Last year, I bought a house through this real estate agent. It turned out that there was a huge leak hidden, which was concealed before the sale behind a new layer of plaster. A structural survey did reveal that there was a leak, but not that it had been ongoing for years and deliberately concealed. According to the real estate agent, everything that was wrong was VVE work, but afterwards it turned out that the seller was indeed responsible. After purchase, there was also hardly any response from the real estate agent and the seller. Meanwhile, we are a year further on and part of the house is still not ready (a bedroom is unusable). So not trustworthy.

Helpful, very friendly and practically always reachable.