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Smart Wonen

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About Smart Wonen

Brinkstraat 53 Enschede, 7512EB

At Smart Wonen, we are committed to helping our customers in Enschede and the surrounding area find their dream home. Our office at Brinkstraat 53 is your starting point for a wide range of real estate, from apartments and homes to commercial properties. With a strong focus on both the sale and rental of homes, we have a versatile portfolio that will certainly meet your wishes. The city of Enschede offers a unique mix of culture, nature, and amenities. Whether you are looking for an apartment in the center or a family home in a quiet neighborhood, at Smart Wonen we make your housing desires come true. We understand that buying or renting a home is an important step in your life. Therefore, our experienced real estate agents are ready to guide you through every step of the process, from the first conversation to the final transfer. With an average rating of 8.3 out of a total of 146 reviews on platforms such as Funda and Google, our customers are satisfied with the personal approach and professional service we offer. You can rely on our expertise and our extensive network to find the best deals in the region. At Smart Wonen, we believe in transparent communication and customization. Contact us today and discover how we can help you. Your ideal home in Enschede awaits you!

Contact Smart Wonen

Reviews

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8.4 147

Opening Hours

Monday: 09:30 - 17:00
Tuesday: 09:30 - 17:00
Wednesday: 09:30 - 17:00
Thursday: 09:30 - 17:00
Friday: 09:30 - 17:00
Saturday: Closed
Sunday: Closed

Certificates, specializations, services and languages

Screenshot of the website of www.smart-wonen.nl

Reviews Smart Wonen

Smart Wonen has been rated with a 8.4 out of a total of 147 reviews

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Martina Napoli

8

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Dobromir Todorov

2

Hello, very incorrect agency, be careful, these are scammers.. Extremely bad and arrogant attitude! They do everything they can to not return the deposit, they try to charge all sorts of costs to the tenant. After two years of rent, we handed over the house as we had rented it out, and since then they have only been looking for an unreasonable reason not to return the deposit. In short, scammers! My advice is to have nothing to do with this agency! Hello, it's already been two weeks since I left the house! According to the law, you must refund my deposit within two weeks!!! During this time, you have not sent me a damage report and a washing machine technician report! If you don’t refund my deposit within two days, we will take legal action and see you in court!!!!!!!!!!!!!!!!

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Cuakmail

10

I only have words of thanks for Eliza and Anne Marije; from the first contact I had with them, they were interested in my situation and advised me on a house that would meet my wishes. The communication flowed smoothly and efficiently despite the language barrier. Thank you for your patience and kindness in resolving all the doubts I had. In record time, we were already signing the contract with the owner of the house, where we finalized the details. They offered to help us hire services, in addition to information and guidance on recycling, taxes, and even stores to buy furniture. . Although they say that renting a house here in the Netherlands is a problem due to the difficulty, I would say that SMART WONEN is the solution.

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Aline HARBONNIER

8

We are satisfied with this real estate agency. Friendly and efficient team. Simple paperwork and rental procedure. As for the rental prices, they are aligned with market rental rates.

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Lucian Paduraru

10

Very good agency

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Andrew

2

I implore all people who are interested in renting from this company to stay away. This company has no respect for its tenants and will charge unlawfully high rents, while also charging screening costs that are also unlawful. They do not respond to requests to lower the rent and gain time. They use their position of power to abuse non-Dutch tenants who do not know their rights, by putting them in small studios and asking 700+ euros for 21 shameful square meters. Because this company has not complied with my requests for a settlement that would respect my rights as a tenant under Dutch law, I am now investigating legal proceedings against this company.

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H C

10

Really a good agency, very helpful and proactive. I have been working with them for over 8 years and never had any problems with them. I highly recommend Smart Wonen to work with.

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Yoan Nedkov

10

I am pleased with the fast and professional accommodation service I received. The team was able to find a suitable place efficiently without unnecessary costs, demonstrating their commitment to a seamless and transparent process.

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Gülistan Koçer

10

The communication was fast and reliable and the people are very helpful. The most important thing was that the apartment was as good as it looked in the photos.

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liz hoffmann

10

Good communication, quick responses. Everything was perfectly organized. They were very open and helpful.

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Иван Червенков

10

Thanks to Elisa, I found a house relatively quickly. Easy to communicate with and fast in closing the deal. She helped me with all the questions I had, so I am happy with everything the company provides.

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Melih Ögeday Çiçek

10

Heartfelt thanks for their hard work and help. They are very professional.

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Robert Roos

4

After approximately 4 months, I would strongly advise against Smart Wonen. Contacting them is very difficult. Firstly, they simply do not respond to emails at all. Unless you want to rent, that stops as soon as you sign your contract. In our case, Smart-Wonen is not the owner of our apartment. They form a buffer between me and the owner, so they remain anonymous. The consequence is that everything 'must be discussed with the owner', which makes everything take even longer. Everything they do in the house is as cheap as possible and of poor quality. I didn't give the lowest score because they eventually do solve problems. If something is broken, they repair it. It just takes a lot of time and effort to achieve this. They meet the absolute minimum of a somewhat responsible landlord.

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Aleix Vilar

10

My experience with Smart Wonen was excellent! From start to finish, their team showed exceptional professionalism and efficiency. Communication flowed seamlessly, and they adapted their approach to my specific needs. The paperwork was a breeze, and their commitment to customer satisfaction was clearly visible everywhere. I highly recommend Smart Wonen for a stress-free and enjoyable rental experience.

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Ayham Alharbat

10

Elisa was very helpful when I rented my new house; she mediated the negotiations with the landlord and also drafted the contracts, utility agreements, and property transfer.

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Patrick Van Klinken

10

Beautiful house and fast service, very happy with it.

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Pedro Paulo Favato Barcelos

10

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Mehmet Büyükdemircioğlu

10

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Jad Shannak

10

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ABDULLAH MURATOĞLU

10

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Urith

10

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Ogulcan M Tangal

10

They were very helpful and attentive, they now have a new place.

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Martin Tropchev

10

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Aneizi

10

Elisa was very helpful and patient at every step. Great service.

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Cees Roffelsen

10

Very professional and helpful in finding a new home.

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Beatriz Cristóvão

10

Elisa from Smart Wonen (Enschede) was very helpful throughout the entire process of viewing and renting our new house.

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Vadym Lozovski

8

Fast and efficient. Perhaps a little too fast...

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Christina Joseph

10

One of the best and most trusted platforms for house hunting, I received great help, especially the realtor, Mr. Keskin, was so modest and cooperative.

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Yegor Popovych

10

Very satisfied with the service. Friendly people, ready to help you with 'not easy Dutch facilities and authorities'. Didn’t expect such a good attitude. Thank you very much!

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Diana Naneva

10

Reliable and fast service, they were great, I highly recommend them to international students looking for a place!

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Suhas B A

10

I moved to Enschede and Smartwonen helped me find the right apartment according to my wishes. It was a hassle-free experience, from the quote to the signing of the contract.

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Luis Figueroa

10

I have rented an apartment through Smart Wonen for more than a year and have always communicated pleasantly with the staff. Most of the time I was in contact with Elisa Lammertsma, who was readily available (or other SW personnel) in case I had a question or comment about the apartment. Thank you very much for helping me quickly and efficiently!

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Filipp Gofman

10

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Ali Mo Ali

10

Fast responses and a friendly office

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Atilla Saribas

10

Great

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Mert Can SARIBAŞ

10

Excellent service. Very good.

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fırat sarıbaş

10

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Ndongson Schisin

10

Great experience with SmartWonen. On their website I found the house I was looking for. They quickly confirmed availability and made an appointment for a viewing. I worked with Keskin and Elisa, both of whom were very professional, helpful, and easy to work with. The process went very smoothly.

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Nuray Orge

10

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Efe Tan Akbaş

10

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Fadzli

10

Just rented an apartment through Smart Wonen. So far, so good. Responsive and helpful agents

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Rachel Kuitert

10

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Ryan Fesselet

10

Very good information and very good efforts, I have nothing to complain about. Immediate response, everything went smoothly.

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zeynep uykun

10

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vireg fauzia

10

Top service, the real estate agency was very friendly and welcoming to support us in finding suitable accommodation.

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Britt Hubers

10

I rented a room from Smart Rental Living in Valencia for a month and normally I don't write reviews, but they really deserve it. The communication was seamless, they always responded very quickly to my questions/needs and made sure everything was okay. I lost my keys once and they arranged a new set of keys for me the same day. I felt very comfortable and welcome every time I visited their office in the city. I would highly recommend everyone to book a room through them, they are truly the best! Thanks again for everything. I'm already planning to return! 😍

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Sem leander

2

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Denis Pojar

10

They helped me well with finding accommodation. The response time to messages is very fast and the manner in which they do so is very respectful. If you urgently need to find accommodation, I definitely recommend this company.

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Asen Pantov

10

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Anastasiia Khylyk

10

SmartWonen was very helpful, even when the apartment I visited was taken by another applicant; they offered another with the guarantee that they would rent it to me if it suited me. They also usually respond quickly and help with all questions about the rented apartment.

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Yuqiang Gao

2

dress neatly, do dirty things.

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Batuhan Başpınar

10

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Stephanie Murchison

10

Very friendly and helpful, very good service. I would definitely recommend Smart Wonen!

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dtar

10

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Eliane Aychoua

10

Friendly and fast service. They think along with you and always try to find a suitable offer for you.

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Tahmid Hossain

8

It was a great experience to find a room as an international student. You don't have to go through roommate interviews or something like that. Just go to the room viewing and if you like it, you can get the room. Saves a lot of time and effort with busy schedules. Big advantage: they don't care where you come from and what language you speak.

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Emre Sahin

10

Good company, always a quick response and friendly employees!

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Mohsen Safari

10

I rented an apartment through Smart Wonen and am completely satisfied. Everything went smoothly and quickly.

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Omar Bin Mahfoodh

10

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Beril Coşar

10

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mehrdad moha

6

Update(2021): Very smooth and friendly move. The deposit was returned to me fairly and on time. Well done Smart-Wonen. 2019: Very unfriendly and unhelpful staff. They do not respect their customers. The electric boiler in my house broke down in the winter and this company did not want to help at all. After following up on the problem twenty times and sending several emails, they sent someone to repair it. We spent more than a week in our house without any heating. Every time we call this company for a problem, it takes more than a week before they find a solution. Their answer is that we need to get permission from the homeowner for the repair, who apparently doesn't want to pay a cent to solve the problem of his tenants. The staff of Smartwonen do not like helping. If you call them after two days for follow-up, their answer is that they can’t do anything more and that you are rude if you call them for the second time! (2020): Recently we have had a problem with the drain pipe of the kitchen sink which is blocked. It has been more than a week now that we cannot use the sink to wash our dishes, or turn on our washing machine and dishwasher. Again, the answer from SmartWonen is that they cannot solve the problem any faster. Their answer is that they have sent a form to a company with a request, and the company has not yet responded!!! If I ask them to call the company, the employees of SmartWonen (namely Elisa) say that you are rude for asking me to call them!!!! I can’t recommend SmartWonen at all. Initially we had another contractor for our house (Twents Vast) who was very friendly and helpful.

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Vy Tran

10

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Juan Julian Jesus Huaroto Sevilla

8

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Daniel Macedo

10

I was very well guided by Smart Living during my move to the Netherlands. They helped me with everything and the rental process went very smoothly.

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Maria Schäper

2

Internationals beware! Smart living is trying to scam people who don't know their rights. I rented an apartment through smart living. The viewing and signing of the contract went well, and I was satisfied with everything. After living there for a few months, the landlord told me that I had to move out. Because I knew my rights and tenant protection in the Netherlands, I refused. This was followed by several emails from slim wonen shamelessly lying to me via mail in an attempt to intimidate me. First, they tried to tell me that my contract was for a fixed period, which was not the case. I speak Dutch, and the contract, which was written in Dutch, clearly had the title 'indefinite term rental agreement'. Subsequently, they claimed that there was a duration of 12 months included in the contract, which was almost over, allowing the landlord to terminate the rental agreement according to smart living. Again, this was a lie from them, as the contract stated a minimum period of 12 months, which only means that the contract cannot be terminated before those 12 months, but does not automatically end after the first 12 months. After I explained why their claims were incorrect and showed that I was familiar with Dutch rental law, they did not send any new emails or follow up in any other way. The real estate agent of smart living shamelessly lied to me via email to get me to give up my rights to benefit the landlord. They tried to intimidate me, hoping that I wouldn't know my rights. Don't do business with slim wonen!

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Ezgi Şahin

10

We rented a place through Smart Wonen and had a very positive experience!

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Robert den Toom

10

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Mai Chi Tran

10

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Linda Linda

2

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ckn

2

The rental process went quickly, but afterwards there was very poor communication, especially regarding the return of the deposit. It turns out costs were deducted without fault of the tenant. My mother, who is 81 years old, was locked outside due to someone else's fault on the balcony and then a locksmith had to come. The costs were acknowledged and therefore not reimbursed; in fact, costs were deducted from the deposit because another lock had to be installed afterwards. Again, there was no communication about this. After waiting for over 6 months, calling and emailing, I finally received the deposit minus the deducted costs. However, without any form of communication explaining why the refunded deposit was lower. The staff were helpful on a second occasion; we were able to pick up a spare key during the weekend.

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Marco van de Ruit Bouw en Renovatie

8

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Luka Sculac

2

Smart Living scammed us with a screening fee of 99 euros before we could receive the keys to the apartment.

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Swayip Ozturk

10

Everything is possible in consultation! Thanks so much!

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Cem Kirseven

10

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Maatwerk Jurist

10

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George Ter Elst

10

A very good collaboration for many years

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Luis Magalhaes

8

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ahmed tamer

10

Dedicated and very cooperative, I recommend dealing with them!

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Lia Zahra

10

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Olga Krivenko

8

Good and faster service. Can do a lot with consultation. Staff are super friendly!

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Pim van den Bos

10

They are very fast and accessible if something goes wrong. The apartment was cleaned nicely in advance.

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Gerard Terpstra

8

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Philippe B. Gonzalez

10

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Szemberg Klaudia

10

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Kaja Borup Løvschall

8

Helpful and friendly service

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Samir Sabljic

10

Good service when searching for a home. Were able to quickly arrange a viewing after telephone contact. Recommend!

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Robert Estevez

10

We found a rental property through SMART living and received good and fast service. The process went smoothly and the communication was good.

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Marcin Wietrzniak

10

Great service. The language barrier isn't a problem. Mrs. Elisa, very kind and helpful, I recommend it!!

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Wendelyne Kierindoongo

10

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CreaLoes

10

Very nice experience with smart living. We really wanted a home, unfortunately it initially passed us by. But the tenants backed out. Smart living called us immediately and we became the lucky ones. Very happy with that. Very nice service.

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Boris Strelkovski

10

Very friendly in finding a suitable apartment in a short time! Also helped with setting up all utilities and generally had a very pleasant experience!

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Mawaddah Rahman

10

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Ilia Karasev

10

I came to the Netherlands two months ago - so I had very little time to look for permanent housing, and I'm a newbie in this area. The guys from Smart Living helped me enormously - they followed my preferences and found a house for these circumstances (married, have a small child) in Enschede and created documents themselves (I only sent copies of my data). Especially grateful to Elisa - she also supported me later in finding suppliers and clarifying rates, she contacted them for all questions relating to the house.

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Y A

2

Rude and unfriendly realtor! The viewing went terribly. The agent decided to make assumptions about my situation without actually asking questions and waiting for answers. Very prejudiced way of dealing with people. Would not recommend!

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Adelson de Araujo

10

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Luka Šćulac

2

It all made sense that smartwonen owned the apartment that we rented from them, because they never worried about the condition in which the belongings were. We got dirty rooms and a washing machine that leaked.

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Victor Mintus

2

Very unprofessional. They scammed me by renting a different apartment than the one in the photos, which was much worse. Never go to this agency.

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Bozhidar Tomov

2

Slow in responding and not repaying the rent.

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Francis Zhou

10

Really a nice service! We urgently need to find living space and they are helping us rent a studio very quickly. Karien is so kind and patient in helping with all the details. We're lucky that we were able to find the studio with their help. Great!

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AHMED HANIF

10

The person who treated me was very polite. Room furniture was the same as in the photos. My sink leaked and was repaired the next day after a complaint. Good experience so far!

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Muhammad Imam Sudrajat

10

The room photo on the website matches the actual condition, quick response and on time. I am satisfied. Thank you

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Sander ter harmsel

8

Friendly, fast and well assisted.

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Navaneeth Bhat

10

I moved to Enschede and came into contact with 'Smart Wonen'. Within three weeks they found a place for me. Very professional and cooperative.

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Cor Kooper

10

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Anne Bergsma

10

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Emir Go

10

Super helpful agents and also great people. Not to mention, they will understand your situation and consider it in order to help you as best as possible. I definitely recommend Smart Wonen to anyone looking for living space from a reliable source.

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Zeki Aslan

10

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Ali Keskin

10

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KLEYN MEDIA

2

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sanne Wullink

10

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Somto Enendu

8

They were very helpful in finding an apartment. I had a very good experience with them, especially with Karien, who was super nice during the entire house hunting to moving process.

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Merel Timmerhuis

10

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Razvan Stanciu

2

An unprofessional rental company with almost no respect for the customer. They were very late in returning the deposit because they allegedly 'were waiting for the heating bill'. Initially I believed this explanation, but then…

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Andrei Vlad

10

Of all the agencies with which we have been in contact after our move to Enschede, Smart Living was the only one who wanted to help us find an apartment, despite the time pressure. The process was simple, because they are very…

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Pelea Nadia

10

I would like to say that this real estate agency has greatly helped me in finding an apartment, they were so kind to me and they have very good prices when it comes to houses. I highly recommend it!

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Bülent. I

10

From the moment we contacted this Turkish company, we were very impressed with their approach and professionalism in providing solutions. I would like to thank Mr. Ali Keskin, and then his staff, Ms. Karien Bornebroek, who worked as a broker.

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Dyon Veurink

8

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Sandrien Verloy

10

Always smooth communication and quick response from snartwonen! I am very satisfied with their service, they are also super friendly.

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MPM - Consultancy

8

Very friendly and helpful people. Thinking along and searching together for a solution are the characteristics.

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Cristina Andreea

2

Unprofessional and useless employees, stay better on the street🤮…

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Korhan Okan

10

Great... everything is fine

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Márton Vancsa

10

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Vasileios Zervas

10

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Luc Vergnes

10

Great help with finding a good room.

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Pelin Gul

10

We were treated kindly and professionally and Smart Wonen successfully placed us in a one-bedroom apartment in Enschede! Thank you!

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asdf

2

Stay away from this company if you don't want a headache! I'm still arguing with them to get my deposit back. Every time I call them about my deposit, the unfriendly person on the phone yells and screams at me. Moreover, all 5 stars in the comments section are fake.

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Barbra Kroon

10

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Luigi Negulescu

10

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Erik

2

The company of the company doesn't care about the customer. No maintenance, late repair and not responding well. Now they are inventing the problem so that they can collect the deposit and charge me more. I am now looking for a lawyer. Everyone can recommend me a good one. I can no longer deal with this fraudulent company.

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Cem

10

Received expert advice. Great help!

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Gertjan

10

Great company, I've had them rent out my house for 2 years now, excellent contact and good help and solutions, very good to do business with

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heval sapmaz

10

Thank you for finding a furnished apartment. You are the best!!

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Yükie U

10

Needed an address in Enschede and went to smartwonen. The advice was to apply via the website, and it worked. Found a studio within 3 weeks. The company is personal, professional and easy to find on the maps. Thanks guys!

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Tom de Knegt

2

Poor email accessibility! Get money back (deposit)! Property handed over cleaner than it ever was!

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Maria

2

UNPROFESSIONAL After 2 years of renting, they inspected the house and it was fine. They said they would fully refund the deposit. Well, they didn't pay it and…

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Hamza Han ACAR

2

They are not helpful for tenants against the owner! Never call back either and they are very unreliable!! I do not recommend them!

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Izzy Wijaya

4

The real estate agency is not helpful to tenants when they find themselves in difficult situations with the landlord. Make no effort to mediate. The landlord I had was not nice and always tried to extract extra money…

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Türkan Ormanci-Acar

2

Stay away from smartwonen! They are very unprofessional and very irrelevant to their customer! We had to forcibly reclaim our deposit and they paid it back late! …

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Miric

2

Landlord defrauded deposit and Slim Wonen took no action

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Roman

10

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Figen Arslan

10

I've been with Smart Wonen for several years now, they are friendly, work neatly and think along well. So far, good and suitable tenants have been found thanks to Smart Wonen.

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Lebron James2nd

2

I would not recommend SmartWonen to anyone. They failed to keep their promise to have the apartment and storage cleaned before our move. It took until October to clean the storage, and on July 15th we were…

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Gokhan Buyuktipi

10

Thank you for the clear advice.

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Bas Elzinga

2

We would like to rent a house at the Holzik Es in Enschede through this real estate agent, but we are not receiving any response from this company. We have tried contacting them by email and phone, but without success.

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Henri Ramackers

8

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Dilan Çetin

10

Smart Living helped us very well with renting out our property. They have many good candidates, which allowed us to rent out our property quickly and for a longer period. Smart Living also gave good advice regarding the…

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Smart Wonen

10

Housing supply Smart Wonen

Results are based on the last 12 months.

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Smart Wonen

8.4 out 147 reviews