All brokers in Ezinge

Unable to reach them by phone, via email you are completely ignored. They do want to receive something every month, but to actually perform any maintenance work, they stay far away from you. Very bad and worthless company!! I'll still save the photos for a while (don't know how long yet) of the total backlog of maintenance

Transparent, good communication. Definitely recommended!

Extremely satisfied with Robert's communication and working methods!

Very satisfied with the collaboration! Robert is very accessible and pleasant to deal with. He thinks along well and ensures smooth, enjoyable communication.

Much is promised on the front end, however things are handled poorly afterwards. Poorly accessible by phone!

I was an international student who stayed in the house for approximately 9 months during the 2022-2023 academic year. Until now, I haven't really had the time and capacity to write a review. It was quite a terrible experience, which began from the first day we moved in. When I moved in, the kitchen was a mess (I have attached a video of the kitchen at the moment I entered the house). There were empty bottles lying around, and crumbs and stains etc. on the counter. Trash cans in the backyard were quite full. Next to the trash cans, there was waste piled up. It took one of my roommates and me 4 hours to clean up the kitchen. We couldn't follow the waste collection schedule because there was garbage left over from the previous tenants. There were 2 abandoned containers in the backyard that were no longer accepted for waste collection by the authorities. I heard from Omrin that those containers hadn’t been accepted for a year. Those containers were still full of trash when I moved in and had made an appointment with Omrin to pick them up. During my stay, I had to contact the real estate agent, Robert, several times, but mostly I received slow responses from him, sometimes he didn't even respond to my emails. Slowly, like a week or two. I sometimes remembered my roommates and I asked him coincidentally the same, and he responded to my roommates except for me. I received no response from him after sending multiple emails at different times. Once I had moved out, I told him that he should keep a letter for me because it was important, and I wasn't in the Netherlands at that time. I asked if he could refer me to a contact person who lives in that house so that I can talk directly with them about picking up my letter. He told me that he would be happy to keep it for me, but after a while he told me that I could just ring the doorbell and ask for the letter. I stood at the door several times until someone was home. However, everything was cleared up and there was no sign of my letter. Honestly, this isn't the biggest problem. However, it is still an example of how irresponsible an agent can be. The worst thing for me in this situation is that our deposit was written off without a legitimate reason. As mentioned above, the house was full of garbage on the day we moved in. We couldn’t empty the containers on the day we moved out, and it's not our responsibility to do so if they are left behind. Apparently Robert didn't think so. I paid €385 as a deposit, and he returned me €274.12. I asked for the bill to check whether we consumed more g/w/e than we paid, but he did not send me the exact bill. I sent him multiple emails requesting one, but he kept dodging providing the documents. I asked him why the deposit was deducted and he said that he had to pay for cleaning up the garbage. Oh, don’t get me wrong, so why was the house such a mess when we moved in? It's been almost a year since this happened, but it still gets on my nerves. I have attached our screenshots of our conversations on WhatsApp. When I sent him the video that I made when I arrived there, and also the video attached to this comment, he claimed that it wasn’t true, and then sent me a screenshot of a video he made in June/2022, which he showed me during a house visit while showing me the video. He claimed that the photo showed how the house was on the day we moved in. That's practically nonsense. The guy didn't even try to beat the recording date. I moved out on 31/8/2022, he showed me a screenshot of a video he made in June/2022, saying that this is exactly the status of the house when we moved in. This has been THE WORST rental experience of my life. I have consulted some legal advice and they said that the contract was very tricky. Some articles were removed, but remained ominous. The advisor also said that he knew we wouldn't pay for the legal service to sue him, because it would cost more than the amount we lost.

Beware of this fraudulent landlord. (See also the news report on sikkom) Robert Ternede is a known scammer in Groningen and does not hesitate to threaten with violence when payment is late.

After renting a property from Nova Vastgoed in the Rivierenbuurt for some time, I can recommend them to everyone. Had good contact with Mr. Ter Nede. A few times when there was an issue with a defective tap, it was resolved that same day.

Incredibly fast, collaborative, and assertive contact with Nadja de Groot from Gruno. Definitely recommended!

Gruno Vastgoed is very involved and always ready for its tenants. The company communicates quickly, resolves problems quickly, and focuses on retaining satisfied customers. Gruno Vastgoed actively thinks along and seeks suitable solutions and possibilities.

Gruno is a bad company. Maintenance is hardly done. Just collecting money.

I have just attended a viewing of a property offered by Gruno Verhuur. Upon entering, it quickly became clear that this home, costing over €1100 per month, would be delivered in shockingly poor condition. This property, which was advertised as 'recently renovated', was in reality an old student residence converted into an apartment with a new kitchen. And that was evident. The entire house, except for the new kitchen, was however in extremely bad maintenance condition. Dirty, unfinished walls where the plaster was peeling off with mold spots and cobwebs, an unfinished floor without baseboards, a minuscule bathroom with toilet that seemed to come from the 1970s with a cleverly hidden dirty boiler room behind a curtain, and a separate bedroom with, instead of a wall, plates with nails. And that for over ONE THOUSAND euro per month. When I asked if the property would be delivered in this state, I was told that indeed it would be. The rent would be slightly more expensive due to the good location, was the reasoning. Well, after 2 minutes I was gone. I really find it shameful to exploit the housing crisis like this. I couldn't believe my eyes. Hopefully, a nice rent reduction can still be wrung out of the rental committee. Edit: I just saw the reaction from Gruno Verhuur, and I doubt whether the author of this response visited the property themselves. I also think that no one at Gruno verhuur would gladly live in this property themselves. The fact that the rent is €1100 per month, *including* utilities, changes nothing about the fact that the property costs €1100 per month. To offer a property in such poor condition as 'recently renovated', and then still charge a bare rent just short of €1000, is downright SHAMEFUL and laughable. And don't even get me started on finishing off the house yourself. When a property with mold, peeling plaster and floors without baseboards (which means a large edge of the bare floor under the laminate is visible) is delivered, that is YOUR responsibility. Moreover, the whole affair was also extremely sloppily finished, with the ugly, sloppily sealed pipes still protruding from the ceiling. Don't sell it as a 'customizable' nice picture if it will cost the new tenant hundreds of euros to make the house somewhat livable. The property can be as energy efficient as it wants, that really changes nothing about the fact that the property is delivered like this. And then to have the audacity to use that, and the fact that the bare rent is 'only' almost 1000 euro as an excuse, is reprehensible. This is exactly what’s wrong with the current housing market.

Super happy with Gruno! Everything went very quickly to get to this property through them. Nice contact person. Clear communication and good service :)

Received a new home within 3 days. Absolutely great!

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