In Leiden, EasyMakelaars B.V. is known for being reliable and detailed, with a strong focus on customer wishes. Our knowledge of the region and our passion for real estate agency ensure that we approach every transaction with care and professionalism. We offer personal advice, transparent communication, and a targeted approach to achieve the best results. Our working method is based on openness and involvement, so that you are always aw...
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Reviews (88)
Review platforms
BronscoresTotal score
88 total reviews
88 reviews on Google
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M
8Translated by AIAfter a long search, we found a lovely house! The staff are very direct and can sometimes come across as blunt. But they really do their best for you when they notice you're seriously looking! If I encounter any staff members, we always still have a nice chat :D
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samuele larese
4 -
Sokratis Vekris
2 -
Martina Meda
2Translated by AIIf I could, I would give -1 star. They don't respond to emails, don't call, don't show up for appointments, and the girl who showed us the house said things we already knew, or just things that weren't true about the property. We wanted to go directly to their office, but it was closed on Friday. I have no words for this realtor, just don't do business with them!! It’s a waste of time.
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Anastasija Michailovskaja
2Translated by AIDon't fall for this trap - these are criminals who won't pay back your deposit after the end of a contract and ignore all reminders and attempts to contact them. They also largely didn't respond when we rented an apartment from them. Avoid this!
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Suhas Kedilaya
6Ze hebben me geholpen bij het vinden van 3 huurwoningen in Leiden. Ze blijven zaken doen met verhuurders die de borg niet terugbetalen, vooral aan expats. Voordat ik huurde, beloofden ze me de borg terug te betalen en in te grijpen indien nodig, maar ze negeerden die belofte later toen ik om hulp vroeg. Daarmee dragen ze bewust bij aan het chronische probleem van hebzuchtige verhuurders in Nederland.
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Carlos Guerrero
2 -
Isabelle Beekman
4Translated by AIHad a lovely viewing, where we were told that we were the only candidates for the apartment. We were completely naive and happy, especially when we were called to say that we had also been chosen! Subsequently, we received a phone call saying that we weren't selected after all. We did find it remarkable and just to be sure, we called back, after which we were rudely told that it really had been rented out to someone else. A month later, we happened to walk past the apartment in question, where another 'for rent' sign was hanging up again. Quite remarkable.
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Yahred Rhijnsburger
2Translated by AI**** UPDATE: For all (former) tenants, there is most likely incorrectly the monthly service costs cashed via easymakelaars. If you contact huurdokters.nl they will arrange that you get a large part back. Easy makelaars will not return this themselves. **** Myself a tenant for several years. This is the perfect example of a real estate agent who only thinks about filling his own pockets and nothing at all about the well-being of the tenants. Promises are not kept and there is no transparency. For the reader who wants to consider renting here, do not unless: -You don't mind that no maintenance will ever be performed on the property. -You want to incorrectly pay up to 80% too much in service costs, which will again never be settled with you. -You like not being taken seriously by the real estate agent who rents the house to you. -You are at peace with the fact that when there are defects and this is reported nothing but absolutely nothing will be done by the landlord. -You also don't mind that the landlord will not keep any agreements made. If you have no problem with this, I would definitely do it!!
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Mikaella Avgousti
10 -
Shikha Sebastian
2Ze hadden mensen uitgenodigd voor een groepsbezichtiging, maar die kwamen niet opdagen. Een andere potentiële huurder en ik hebben 30 minuten gewacht voordat we naar huis gingen.
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Haroon Khan
2 -
Inge Vogel
2Translated by AIThe previous reviews didn't predict much good either. My experience is that Easy Makelaars is unreachable: not via email, not via Pararius, and not by phone. If you respond via Pararius, you immediately receive a standard email with an invitation for a viewing. But if you have any questions about that: no response. It's a shame that many properties are available for rent through Easy. I'm skipping Easy.
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Amy Peeters
2Translated by AIUnfortunately no positive experience. Luckily found a house, but not through Easy Makelaars. I had a pleasant viewing at the time. Subsequently all (personal) documentation was sent and nothing more was heard from them. Not even after I emailed again. Only weeks later a pathetic standard rejection. It is a difficult housing market for both buyers and renters, but as a real estate agent you can ensure that an experience is still pleasant, even if you don't get the house. That was not the case here. A pity.
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Nina Z
2Translated by AIVery bad experience. We wanted to rent an apartment and had a friendly opening and viewing. After that, things quickly went wrong. Never heard anything or received a response to emails. Had to call 6 times ourselves to find out if the apartment was rented and always got the same answer 'we don't know you will hear today or tomorrow'. This lasted for 2 weeks. Called again today and suddenly the apartment was rented. Extremely unprofessional, unfriendly and unkind. Definitely not worth searching through them.
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Chara Sermpeniadi
10Translated by AII had a fantastic experience with Easy Brokers. I had trouble finding a house for a few months and only got negative reactions to the viewings I attended. I asked Easy Brokers for help and they were the only real estate agents who took my case seriously. Carlo was so helpful and did his best to find the best solution. A few days after our appointment, I finally found the studio that was perfect for me. I would definitely recommend them.
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Alev Altan
2 -
Celia S.
2Makkelijke makelaars = je raakt snel blut. Het enige "makkelijke" aan dit makelaarskantoor is hoe makkelijk ze excuses verzinnen om je geld af te pakken. Als je besluit om via hen een woning te huren, zorg er dan voor dat je foto's maakt van de kleinste gebreken en details van de woning zodra je er bent ingetrokken, want ze laten je flink betalen voor de kleinste dingen, zelfs als het er al was.
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Vera
2Translated by AIWhat terrible customer service you offer. You should be ashamed of yourselves. My friend called to inquire about a rental property in which we were very interested. During the phone call, my friend indicated that we had attended multiple viewings. At this point, the fake jerk on the other end of the line pointed out to us that you 'don't have it to choose from' at this time and that we should be happy if we could rent anywhere. The reason we are viewing multiple houses is because it is indeed difficult to get a house. We like to register for multiple options, because the chance of getting a property is very low. Thanks to this employee, we were never allowed to view the house or be considered for it. This is simply the most ridiculous thing I have ever experienced. The only reason you are even in business is because there is so ridiculously high demand for houses. As soon as that decreases, you will have to rely on your customer service and then I hope you go bankrupt very quickly. Outright scandalous.
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Sinti de Leon
6