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Maasstad Woningverhuur BV is beoordeeld met een 6.3 uit totaal 420 reviews
Yesterday I received super good help at the emergency room. Had to wait for hours before I was allowed to leave, but genuinely every doctor and nurse I saw was friendly and surprisingly cheerful, and that went on until late at night! Every step…
🫡🫡 …
Do you hire Indian specialized doctors?
2 Months waiting to take a photo after an accident. I find this very bizarre, I won't be coming back to you guys.
It's said the waiting time for the neurologist is 3/4 weeks, you call 4 weeks later and they say yes we have an appointment in 7 weeks, that’s a total of 11 weeks waiting time, almost 3 months. You are extremely bad at planning and handling the pressure…
Very nice hospital. I gave birth there twice. Experienced this as very pleasant. Friendly staff and really give you the feeling that you are a person instead of a number. Also been there a few times for other things and those experiences were also very positive!👌🏽👌🏽👌🏽 …
Apparently they need 45 minutes to send a prescription to their own pharmacy, ridiculously long how you have to wait.
Redelijk Ziekenhuis only fails to honor appointments and is not reliable regarding appointments
I have no complaints, but could I get a new video on Maasstad TV sometime? I've been going to Maasstad three times a year for years and there's always the same video about robotic surgeries, with a link to a website about robotic surgeries that…
If you value your life, do not go to this hospital. I have had the worst medical care in this hospital. There was with me a…
I will never come back here for an operation. I had surgery on my right arm three weeks ago. After the operation, there was a bit of inflammation that I reported to the doctor that day, who then said everything was fine. The week…
Absolutely no stars deserved. There is absolutely no respect and I am being treated poorly. You really have to be in a terrible situation before you get any help at all, and even then you are not helped. Worst hospital and staff!
Good service desk and treatment
The only reason I keep coming is that there's a great neurologist working. But otherwise, the communication is poor between the clinics. Medication isn't monitored for allergies. Can't catch any specialist showing empathy. How…
This review is specifically meant for Minou, working in the Emergency Room at Maasstad Hospital. Thank you for being so sympathetic in dealing with my son and making him feel special. You are an asset to Maasstad Hospital. Keep up the good work!
I came here with a request for help regarding my lungs and I was only judged about what I had done to my lungs. I come here for help with my problems, not about what happened in the past. I wasn't able to get the help I needed. Which is why I went to another hospital
My father was referred by his GP with an ambulance. History of TIAs. Admitted to the ER for neurology at 9:15 AM. Waited for a neurologist (co-assistant) until 10:30 AM. Barely 3 minutes in the room and she is called away, 'sorry, emergency'…
Heeeeel very bad indeed, really sad here. I would never want to end up here in my life. Everything is empty and bare, just like a prison here. No staff walking around, everything is empty and deathly silent. If someone falls out of bed, or something else happens, there’s no one to catch that person.
I was admitted here after a stroke, I received kind and loving care and was helped with everything. The people who work on the neurology department are top-notch, so lovely and helpful, many thanks for that; this has greatly helped me with my recovery. …
Unbelievably bad aftercare. Contacted during rehabilitation itself because I started to realize that a limb would not stand straight after the rehabilitation period. On the phone, you are seen as crazy when you ask for earlier…
Unbearable waiting times at the emergency room.
I was very poorly assisted with my girlfriend and because it was indicated in the system that she would have painkillers from a previous incorrect rib operation. You are allowed to drive home for 3 hours without painkillers. (in the passenger seat). Through and through sad, this hospital is truly a disgrace compared to other hospitals in Europe.
Poor hospital, especially the staff at the reception desk of the emergency room (EHBO). The security is pathetic; I would be ashamed if this hospital employed these rejected security guards. Customer friendliness: 00000
We're becoming a bit of a regular customer, but that comes with parents who are well into their 80s. Every time we've been here, we've always received professional and particularly friendly assistance from skilled professionals with passion for their craft and compassion for their patients.
The worst emergency, the doctor didn't want to come to me, but called me on the phone and said it wasn't urgent, because he was bleeding and had abdominal pain and had recently undergone surgery and was very offended as to why I didn't find a doctor.
Terrible queues, appointment at 12:00 and after 40 minutes still nothing...
Dear people, please do an English course here since the level of English is so bad that someone who doesn't speak Dutch can't achieve anything here or even gets hung up because they can't/won't speak English. Disgraceful.
Maasstad hospital is getting worse with the years. I have the idea that complaints are not taken seriously and waiting for an ultrasound takes a full 1.5 months. While you've been dealing with hellish pain for two months already.
I urge non-native patients not to seek treatment with Mrs. L. Valk-Kleibeukers if they need to be at the rehabilitation department. Treated for a year, final opinion and is now being treated properly at EMC Rotterdam. She did nothing for me!!!
Waiting times are absurdly long here.
Many thanks to the Oral and Maxillofacial Surgery department!
Get an X-ray taken, after persistent complaints. You are told no, nothing wrong. Subsequently, you have it examined again at another hospital, and there was something after all…
Had an appointment here last Tuesday. What terrible treatment, I tell you! Do you actually see the patients? Or are we patients just a ‘number’ to you?
Eye doctor, very good position there
I've had positive experiences in the past, but now with the pregnancy it was really one big chaos. Appointments a mess. Constant messages for appointments in your inbox that we didn't know if they were correct. Every time asking at the…
My friend experienced what we believed to be a transient ischemic attack (TIA), a medical emergency that requires urgent evaluation and care. Despite him explaining his symptoms, the doctors dismissed his condition as a…
Patient complaints are not being taken seriously! I certainly haven't forgotten. Ali Muhammad was only 13 years old! And no, I am not a family member of his or an acquaintance, but I feel a lot of sympathy for his family.…
Service minimum Search image how you get to afdeli gen
Unfortunately, I had to wait a very long time without being informed. After 90 minutes, I was finally taken to the doctor.
Super fine staff & I was very well helped. Due to privacy protection, no details, but I am very grateful to each of the approximately 20 nurses, doctors etc. who helped and operated on me for the support and the entire human guidance. It makes such a big difference!
Well, after almost 10 years according to Maastad back then it was an ACUTE pancreatitis that became chronic and you were admitted then and when things got a little better, poof, go home, you'll get better NOOOOO GRAF L EIERS you have taken away my entire future…
I went to the Maasstad Hospital a while ago for a 'personal medical emergency', the staff there were friendly and helpful. The medical treatment was friendly, skilled and professional.
Fantastic hospital. Again, I was treated very well. Everyone there is geweldig, from the ladies who clean and the ladies who bring around food and drinks, but also a big compliment for the nursing staff and doctors. I can only say that my stay there was experienced as very pleasant.
Top hospital ❣️
came to the emergency room with a fracture in my wrist, had made an appointment with the family doctor to have photos taken here, then waited 2 hours in a room for 1 photo and another hour waiting for the results, it all took much too long while there was plenty of staff present!
It is a fraud hospital. I received an invoice of €700 for an appointment with a doctor. I consulted a specialist doctor for 10 minutes to have children. I am going to sue you.
Last week my 3-year-old son's tonsils and adenoids were removed. It happened in the most pleasant atmosphere, that such a day can be created…
Complaint upon complaint, I read. Now, me too. What once my hospital was. Is now collapsing. Once my life was saved, due to an error of 2 hospitals in Rotterdam. Erasmus and Ikazia. …
Very unfriendly staff. There was a young nice doctor, but outside of him, from the reception to emergency room and nurses, everyone was very unfriendly. …
Horrible hospital, horrible doctors. I don't know how they call themselves specialists. Cardiologist opens Google or whatever to view my ECG results. And somehow they are always on vacation, those a…
This is another institution with quite a few negative reviews. And I have to admit that I too have had disagreements with doctors here. Once I simply walked out on the doctor because he was just wrong. And then…
The patient's care has deteriorated enormously. Complaint filed, probably too difficult and complex, file closed…
After 3 years of struggling and being sent from pillar to post at the Eye Department, I was told, you are getting old and ripe for a retirement home......through someone, an Eye Clinic in Papendrecht called where I was warmly welcome and within 3 weeks a…
Beautiful hospital, friendly and clear reception and guidance. Only if you have an appointment for 2 MRIs and they only do one, the hospital gets 1 star.
Tonight called for my little brother with diabetes. First, I had a lady on the phone who really didn't understand it at all. Somehow also took nothing seriously. In addition, she clearly has absolutely no desire to do her job and everything…
I had a blood test and noticed that one of my hormones was three times as high as in a normal person, was introduced to the hospital and the specialist asked why I asked my GP to do the blood test! He said that if someone checks someone's blood test, they will find something abnormal! :/
Bad bad !!!!!
Not really my hospital but yeah you live nearby.
Regarding orthopedic clinic. Visited in March with lower back complaints. MRI only on April 17th…
Regarding outpatient surgery. Very negative regarding communication and approach towards vulnerable elderly people and caregivers. Have vulnerable elderly people come to the hospital for information which also…
My experience was more than positive. My son had burns, we were very warmly welcomed in the middle of the night and the nurses were very kind and helpful.
if you break something this is a recommendation boys
My wife had an ultrasound with the midwife on April 14th, that appointment was good. Then when we made a new appointment we received an email at that time, 13:00, May 24th, but the reception desk system doesn't show it as 13:00, but we only received an email…
Large and easily accessible. It's also nice that you can briefly park/stop your car for 15 minutes.
1 star because less wasn't possible! From the assistants on the phone to the doctors in the hospital, it…
No comment
Had a mammogram. So anxious due to the horror stories. But what incredibly kind people, both the radiologist and doctor who performed the ultrasound. Put me at ease and was very careful. I'll go back again in 2 years for a check-up.
Phone appointments are absolutely useless, I have received appointment confirmations via telephone 4 times for my ultrasound results and yet I am still waiting almost a month for an answer regarding the results, because my appointments are either forgotten and…
The hospital is one of the most important hospitals in Rotterdam, because it ranks second after Erasmus.
I'm not sure why there are unfavorable reviews for this hospital. This is one of the larger hospitals in Rotterdam. It’s airy and immediately clean. My experience over the past 20 years has always been positive. It…
My experience was more than positive. I received friendly support. All staff were kind and approachable. Whether they were from medical, catering, or interior care, they were all very nice and up for a chat. Never been admitted before but if it has to happen again, nowhere rather than there.
bad staff
My experience at Maasstad Hospital was unfortunately disappointing, mainly due to the interaction with the staff at the patient registration and admission desk. When approaching the desk with a short question, I encountered a…
“Polyclinic visit April 4th. Doctor Lieveld had to cover for doctor van der Linden, where we had an appointment. It was initially a check-up appointment, but other complaints were now in the foreground. Unexpected situation therefore. From …”
Treated after a severe motorcycle accident, fine specialists on the trauma department
This building may not call itself a hospital.. Man man man..…
Try to make an appointment with these arrogant people. They decide when you can see them, you take it or leave it. I left it. I didn't have much confidence in the Dutch healthcare system, but now it's at absolute zero.
However, long queues to pick up medication
I am very satisfied with the hospital and the nurses.
Large hospital
This hospital is not worth 1 star. Absolutely do not take your baby to this hospital. 2-week-old baby sent home with abscess formation. According to the pediatrician, a sign of healing. The next day back to the emergency room, (also don't go to…
Nice hospital very friendly staff
Just a top hospital. 5 stars are still too few.
Started at the emergency room (SEH). After a thorough examination, I was referred to the gynecology department. Resulted in an urgent operation. Also very kind and helpful on the ward. A huge 10+, thank you for the good care, champions of t Maasstad.
Professional help
Very grateful and impressed with the gynecologist and anesthesiologist and nurses and other staff at Maastaad hospital. My delivery turned into a Cesarean section, and how professional but also human they were I find still…
Very well assisted (in 2011) with my burns that I had sustained after trying to rescue someone from a burning house, the hospital was then brand new as far as I can remember and super well assisted, kind nurses, always understanding and it all healed well🤗…
Easily accessible
If I could give zero stars, I would. This is for the helpdesk. I woke up this morning with pain in my right hip joint, which gradually worsened to the point where I can no longer sit, bend over or walk. Every movement…
Under treatment at this Hospital, where I was initially very satisfied, I am not anymore. The Orthopaedics department really leaves you out in the cold. Had an injection in my back 2.5 weeks ago. I was quite anxious but what a nice…
Not at all personal and not thinking along with it. 4 years later still nothing
Waiting time in the emergency room is always LONG but the staff are friendly and helpful
We are blessed with a son here in the Maastaad. This hospital has some of the best facilities in all of the Netherlands. All of the staff, from doctors, nurses and support staff, are well-educated, friendly people. The whole process is so easy and seamless. I will highly recommend it.
5 December had an operation and then stayed at gynecology for another 10 days due to complications. Very kind nurses and all helpful. Sometimes I had to wait a bit longer because they, for example, forgot to…
After a visit to the Maastaad hospital for a second opinion, regarding the possibility of an operation that is strongly recommended by another doctor from a different hospital, I am still shocked by the behavior of neurologist…
I think this is the worst hospital in the Netherlands. At the Dermatology outpatient clinic, I am treated disrespectfully. Long waiting times. Only seen after hours of waiting. Not offered a seat by the doctors. I remained the whole…
The gynecology department is a mess. My wife gave birth here. But this was literally a bad scenario…
Super nice experience, midwives and nurses were very patient and kind
What a disgrace that bariatric department. I've been waiting for 8 weeks after my appointment for an answer as to whether I can have surgery or not. While I was told it would be known within 2 weeks. Still waiting to this day and already 3x…
You wait almost an hour at your Orthopedics outpatient clinic, and then you get a doctor who clearly doesn't want to be there. Mr. R Kingma has absolutely no desire to work; just look for a minute or two at your knee and you're referred somewhere else. …
Last Sunday I went to the emergency room after a fall during soccer. "I think your knee is sprained" nice that they can say this without checking…
A little wait at the emergency room (HAP), then expertly helped.
Very pleasant assistance. Very friendly, I would choose Maasstad Hospital again if necessary!
No waiting time, quick and accurate assistance
I personally had a good experience with them. They treated me accurately. Thank you
Nice hospital
Friendly and professional staff, they have helped me enormously every time I came for my health follow-up.
Never called back for a serious problem.. Neurology is not reliable. Pain clinic also heard nothing from them. What a strange Hospital.
In my opinion, the best hospital in Rotterdam.
A hospital is only as good as the doctor you see and I am always super happy with the doctors and treatment. .. except when I went to the rheumatologist and I received the diagnosis of polyosteoarthritis without further investigation and with the message…
Excellent hospital, professional and very friendly staff.
Hello! I know it's no pleasure or fun for anyone to stay in the hospital. I can tell you, I honestly say that he brought me a lot of luck, he saved my husband from death!!! He was lying there…
Only Rotterdam hospital unfortunately, Best is I recommend Erasmus MC,
After having been to the Zuidas countless times, I've also been to Rotterdam (Maasstad) very often with my parents. The hospital isn't beautiful and is very large, but very well-organized. …
My father was hospitalized there last year, unfortunately passed away. But they were very friendly and helpful.
Top hospital with lovely nurses and doctors. Was referred to the triage a few weeks ago, had to wait very long…
No good experience
This hospital stinks. As soon as you walk inside, you are overwhelmed by the smell of urine. Beds on the emergency room floor are covered in blood. Rooms on the outpatient clinic are also disgusting, remnants of hand gel on the floor that has now turned green/black. If a hospital can't even get hygiene right, what does?
Great doctors, great staff 🤗🤗🤗…
So so
My experience has been entirely positive. Parking costs, waiting times, or a busy reception desk are not indicators for me of the quality and dedication of the nurses and doctors. …
For me, the hospital where I want to go if something happens. For myself and my family. Expert staff and usually short waiting times. Only when taking blood can it sometimes be annoyingly busy.
At the payment terminal (outside), I had 7 people in front of me, which means the parking costs are going to be even higher!!! It's already €1 for 20 minutes. Then you still have to walk a long way!!! 😠 …
This time I was quickly helped with blood tests, radiology and the pharmacy. Probably because it's vacation time. Within half an hour I was back outside.
Very friendly staff, beautiful location, well-indicated instructions
I'm calling to make an appointment following a referral. During the conversation, I am interrupted by the person on the phone. The person on the phone states "this must stop now, I have been working since 07:00"...
Quickly helped and not too crowded, good signage.
On June 20th, I underwent surgery at the Maasstad Hospital. After reading reviews, I was somewhat 'frightened'.
You are an organization unworthy of a hospital! The Maasstad Hospital has made many misdiagnoses for me and my…
Excellent hospital
Avoid it. I won't even explain it. Experienced too many situations within my immediate circle.
I had a broken wrist. If you have insurance and a GP, you get an examination very quickly. Without a GP it's not so simple, but this is the fault of the Dutch healthcare system… The doctors were…
Yes, what do you say about a hospital? You certainly don't go there for pleasure. But the staff are skilled and friendly and even up for a chat…
I find this hospital appalling, very negligent, they don't communicate at all. They try to make fun of patients behind their backs. And that they don't even have their own parking garage is ridiculous. Qpark makes…”} </td><span class='text-oranje-500'></div></span>
Visited the jaw surgery department. Friendly nursing staff, great human jaw surgeon, excellent help.
If you're going to have implants done, check with your insurance whether they will cover it, otherwise you may unexpectedly incur costs after your implant operation that you thought you had already paid off and then receive a bill.
Easy to drive to, only the parking area both on the ground floor and 1 floor too many disabled parking spaces
Parking is scandalously expensive and far too far from the hospital entrance. Especially if you have mobility issues. A shuttle bus isn't always available, so the parking price can really add up!!!
I was inside for a consultation for 10 minutes. They only looked, cost 562.34! I filed a complaint, without result. Scandalous. Tip: ask the price first before asking for advice at a hospital. Absurdly high bill for nothing, how do people get into trouble.
I'm a loyal client good hospital
Very beautiful hospital, staff are friendly and helpful.
They seem like quacks there, as a carpenter I had to explain to them what was wrong with me and still they couldn't and didn't know anything about my pain.
Generally, we are very satisfied with the Maasstad hospital. The Pediatric Diabetes team is very helpful and skilled. The nurses and pedagogical staff on the children's ward are really very kind ❤️
Why does a doctor shrink you when I had telephone contact with him. I was made aware of it when I said 'this woman' and he asked who am I speaking to? Because he said why don’t you say (I) the wrong personal form? I thought I was talking to…
I am very positive about the Maasstad Hospital. Departments are easy to find, staff are friendly and there are volunteers to help you find your way if you can't do it yourself. Waiting times at the outpatient clinic…
Hello, my 3-year-old son has tonsils. I want to have them removed.
Nothing but praise for how I was received in cardiology!! Ten plus staff.
Very good.
I find it strange that I'm not allowed to have a cup of tea while waiting in the emergency room for a heart patient. But we were helped really quickly without an appointment! Hence the 4 stars.
Diagnosed incorrectly so often.
Last November 17th around 1:00 PM, we went to the emergency room with my very sick mother-in-law. She is from outside the EU, so they charged us €300 before she could even go inside. My mother-in-law had been vomiting all morning and …
Well, the Maas Hospital, a major inspection really needs to be held there...on all fronts...but just start at the beginning...receptionists are so nasty and grumpy...totally unfriendly...staff…
That in the year 2023 you are still confronted with double standards. Awful and ridiculous. May I ask why your family room is not accessible to families?? It seems to me that the focus of caregivers should be on providing care and not acting like police officers.
My mother has been in this hospital for a number of days now. I am personally very dissatisfied with the orthopedic trauma department and especially with the nursing care. Family rooms are surely meant for family visits? One nurse says…
What was in the news about negligence is absolutely true. If you want professional help and have a non-Western background, I would advise against coming here. Apart from working very unhygienically, they treated my grandma…
My grandma is being treated very unfairly here because she isn't Dutch! Not the help she is entitled to. Shame on you deeply in 2023 for discriminating against patients based on origin. Ridiculous!
It's very strange that no physiotherapist shows up for two days while you have a daily right to twice. This concerns the Orthopedic-Trauma department.
If you have a non-Western background, it is better to choose another hospital. Besides the double standard they maintain, hygiene, communication and friendliness are lacking.
not even worth a star!! Orthopedic Trauma department this is the third day of my mother's stay but the rooms are not being cleaned, very poor communication!!!! and we have been treated very badly by the nurses
Double occupancy has become normal here. If you're not blonde with blue eyes, you're immediately addressed when visiting with more than 2 people, but further on you see other patients with 6 guests in the room. They act as if they are very busy…
I just read a terrible story in the news about how this hospital neglected a sick child. Ultimately, death was the result for this 13-year-old boy. I am careful before I have to come here.
The finest hospital. All disciplines under one roof
Yesterday I was helped in the urology department by Dr van den Ouden. What a wonderful doctor... put me at ease and explained everything well...I could even look during the examination.
Had several procedures in recent years. All went well with good aftercare…
Walking from the parking garage is not doable and there isn't a really clear route, you hear if you can actually get in and to the garage. Labyrinth, not well thought out or maybe too good.
Good: Everything. Emergency room: always takes a long time, busy department but they do what they…
Great hospital patched me up, very grateful, so friendly, nothing’s too much, always a chat, food was good, I'm vegan, could choose from three. You guys get a 10+
Quick and expert assistance.
Clear signage. A disadvantage is that you have to walk through 3/4 of a hospital before you reach the elevators.
Beautiful and large hospital with modern rooms. I have been admitted here and operated on (Ralp operation) friendly nurses also the anesthesiologist Mr. r.a.j.m Willems, what a friendly and compassionate man he is who helped me during the…
I have been treated very badly. By the staff of the Maastad hospital. The ENT doctor did not properly remove the abscess in my throat (missed twice) which also resulted in me getting another virus. 3 times at the emergency room…
I have been here several times with heart and lung problems, but because I am a teenager they immediately say it's stress instead of looking at what is wrong. The second time I came, a blood test was done and they were able to in both…
I have no experience with hospitals, but I didn't expect the people who work at Maasstad to be so kind and caring. Both the doctors, specialists, gynecologist, as well as the nurses and assistants or the people who bring around food. Thank you all very much. Especially the 4th floor!
I never write reviews, but this needs to get off my chest. I have the best doctor in the hospital. Doctor Janundaising. Due to my type 1 diabetes, I've been going to Maasstad Hospital for years, but I really don't want to lose this doctor. How do I feel…
If you are worried about something and it's the weekend, you may have to wait a long time. You just won’t be taken seriously.
Extremely friendly staff. Helped quickly and professionally.
It's a shame you can't give them 0 stars, because they don't even deserve that one star. Especially the ladies behind the counter at the emergency room. Friendliness is nowhere to be found here..
Very neat and great staff
Too much to mention will be sent in a separate email to the relevant department. This hospital should actually be under guardianship of the Ministry of…
I was helped well there, got names, I'm super happy that everything went well, the doctors were kind. I only called them this week to ask something and was immediately allowed to come to them, really great hospital.
If you or your child want to let them die, then choose this hospital. PLEASE people never go to Maasstad Hospital. I hope it closes down quickly.
Good care on the children's ward,
Very bad hospital. Very unprofessional and doctors are unreachable. Even getting blood drawn was difficult and unprepared. Without disinfecting hands and gloves!
Good parking possibilities, easily accessible, very skilled various departments where you are quickly helped
In a good hospital, in the central hall you can wait until it's time to go to the policlinics. There are vending machines for filled rolls and canned soft drinks. There are several shops.
Excellent doctor, but the ladies behind reception could benefit from a few courses in terms of friendliness and communication.
If you want to break down, call the Maasstad Hospital; we only pay more for care, but the quality of care continues to decline.
Initially, it's said yes, we do holiday dialysis, so we arrange everything, then suddenly it's decided, sorry, we've stopped, really very bad.
My grandma broke her neck, pelvis, and back; she lay there for 2 weeks and then passed away. The nurses did absolutely nothing and they let my grandma die.
Dare to consider a phone call of less than 5 minutes as a full consultation and nonchalantly charge €268.94 for it. 'Not because it must, but because it can', according to a legislative change in 2018. Quick and extremely easy…
Great place, had everything for me to heal
Mega large hospital. All disciplines are present. Spacious waiting rooms and consultation rooms. Mostly friendly staff and doctors. But of course there are exceptions too. Appointments often run late, unless you happen to be on time.
Terrible... I've been waiting here for over an hour like a complete idiot. Ugh, and then you have to pay six euros for two hours of visiting Maasstad. Just scandalous.
I've been a regular customer for years across different departments and am still satisfied. I only find the parking situation really poorly organized and far too expensive (now also with the new system).
I have very bad experiences with Maasstad hospital. My daughter was born there and I had good experiences with other departments. But the lung department almost cost me my life. Rude staff not treating on time was terrible. They were…
Best chocolate milk I've ever drunk. Just slurped it down like I never had anything before. Felt like Kirby the way I inhaled it. Got me begging on my knees and screaming. Doctors were meh, but shoutout to the doctor who took my x-ray!!! seriously a G
People work (with) hard(t) for patients. Well accessible, open and patient-friendly. Good and extensive information provision. Appears neat, clear and clean.
What a terrible hospital. I wouldn't wish this on anyone.
It's a very good place.
Good guidance, friendly people
A star is still too much.
My brother-in-law was a patient at Maasstad Hospital and received good care. So it's a good hospital.Friendly greetings.Hj Klaassen
At the ophthalmology outpatient clinic with elevator on the first floor, Long waiting time in the waiting room while the waiting area is far from full! And we really ARE URGENT! Care is very, very bad, no words for it. Luckily there is for children…
Regarding the neurology nursing department...I would say there isn't much fun and chatting with each other, around the reception area. Come visit the patients more often.
After my brain hemorrhage and a month on the ICU at Erasmus MC and a month of rehabilitation in Rijndam, I had intended not to go anywhere else but given the route and the good cooperation, I did end up going to Maasstad Hospital to continue…
11:23 appointment time, be present 15 minutes beforehand and ultimately only be helped after 12 o'clock.
Friday I went to the emergency room with my father regarding a broken ankle and suspicion of thrombosis in his leg. There was only one doctor present who clearly had lost all control. He didn't have time for us. After waiting 2 hours, he ordered a CT scan…
After the loss of a loved one due to incorrect medication administration, I went for treatment with the trauma surgeon again, but never ever again! The surgeon didn't have time and would call back on Saturday to schedule an appointment to…
Good
I was helped very quickly and well at this hospital. After waiting for more than 6 hours in vain at the Vlietland and Gasthuis hospital.
I still find it strange that the parking garage is located at the rear of the new hospital. And there's no passage from the parking garage to the hospital. You have to walk all the way around to the entrance.
I had my little finger operated on last year around September/October and it went quickly. I was scheduled within a few weeks. …
Hospital called on a Sunday because I had an asthma attack and lost my medication. Neatly helped over the phone that I could pick up my medicines at the emergency pharmacy. …
Extensive and well-organized hospital with good signage.
For those who are all being referred to the complaints officer. After more than one year of working on it, a conversation with 2 neurologists. Let one neurologist who doesn't know me give an opinion, I have… <span class='text-oranje-500'>rightly</span> 90% sensory loss…
I'm being admitted to Maasstad hospital again for the umpteenth time, but they are trying to make the stay as pleasant as possible. That is something I appreciate, apart from the fact that no one likes to be in a hospital. 4 stars because, especially care institutions, always have room for improvement...
Poor parking facilities for wheelchair buses. The disabled parking space at the entrance is no longer in use. The K+R zone is so full that you…
Looks good
- sometimes you wait hours for your appointment, it can happen, but still if they let you know…
They saved my father
Modern and extensively equipped hospital
Bad hospital, unprofessional staff, you are treated like dirt, SHUT DOWN they should that hospital.
After an accident at the emergency room and rejected because you need to have an appointment according to the receptionist at the emergency room. With pain and difficulty, they accepted me and my fellow passenger. But first with the…
Need to make an appointment if you arrive at the emergency room after an accident. Makes absolutely no sense!
I would like to express my admiration for the Maasstad hospital, which has a motivated staff and really put patients at ease. I was helped with my prostate and everyone who contributed to this was very friendly and…
Staff fail to transfer appointments to another hospital, resulting in a 4-week longer wait time; the doctor shows little interest and tries to quickly end the conversation due to lack of time. You are treated like a number, which isn't pleasant when you have complaints.
What a terrible hospital this is. I hope I never end up there if I need help. I could tell a long story about it but I'll save myself the energy. …
The parking lot near the emergency room is very poorly indicated. You have to cross through the grass and over a road.. dangerous.. then through the barriers, and that's dangerous as a pedestrian because you could at any moment have the barrier fall on your head…
Very good hospital!! Kind staff, neat and clean. Very well helped!
There was far too long a wait for a doctor who didn't come, they had done nothing to help me.
My partner went for a check-up because she has neck pain and is losing strength in her arm. She's taking exams. The doctor says that I don’t see anything wrong with the exams, so do other exams or go to another specialist to have it checked, …
I really don't find it normal that I've been waiting for a doctor in the emergency room for almost 4 hours. I genuinely understand that urgent cases come up, but as a patient, I’m also not lying here for fun for this long.
Very nice hospital, despite what you're coming for unfortunately. But friendly staff and skilled doctors. …
It's not fun for anyone to be here, but I received great help and only met kind, beautiful people.
Unfriendly staff at patient registration!! Very rude, you don't need to humiliate my mother and me!!! Ridiculous 😡…
I have had a good experience
Nice staff. Always a huge queue at the pharmacy though, which blocks the blood draw entrance. Especially annoying around Corona.
I am very satisfied with my visit to the hospital. Making the appointment (referred by my doctor) went very smoothly and quickly, and was easily arranged over the phone with a kind woman. In the hospital, the patient…
Only the parking lot is a bit far from the hospital.
From 8:00 AM, no department is reachable, not even the emergency number. Nowhere mentioned on the site that there's an outage or anything, totally unreachable.
No worse hospital than Maasstad Hospital!! 100%. The triage department definitely deserves 0 out of 10 stars, gynecology and jaw surgery aren't much better either, and I won't even start on cardiology. Staff are not…
Worst hospital ever. Every department sucks. This hospital is for people who want to suffer or die. Disgraceful!! No interest from the staff in the patients.
worst hospital in the Netherlands they treat you so badly unbelievable! 0 stars as bad as this hospital is they don't let you eat for 4 days and then they give you an injection that will kill you…
Only bad experiences with this hospital. No star that the Maasstad Hospital deserves. Staff on the internal medicine department are very unfriendly, nobody knows who…
Rommeltje
I previously made an appointment for my child of 1.5 years old at 4:20, but we weren't helped until 5:00 while there was nobody at the general practitioner post! I simply had to wait 40 min. with my sick son for a doctor!!! Absurd!!!
I understand the Corona visiting rules of a maximum of 2 people per day. But when someone is terminally ill, no exceptions are made (which does happen at the Sfg and Emc). But here? No, family isn't allowed to say goodbye. Inhuman and heartless!!!
Last Wednesday I underwent surgery by Dr van Putten, a neurosurgeon for laminotomy. He is a particularly friendly, open, honest and skilled man, explains everything well and is my personal hero! This year he has done so much…
Just called from half past 12, transferred to the children's department, long wait time, put on hold with the message to wait a bit, they hang up, call again that they hung up, I get an awful witch on the phone. Nice <span class='text-oranje-500'>40 minutes</span> wasted due to incompetence, I don't understand anything.
Quickly served, adequate and friendly staff
Friendly people, a good welcome and you are well assisted
Nice hospital
Waited for 4 hours in the waiting room of the GP out-of-hours clinic for the results of an X-ray, asked at the desk several times how it was. After the shift change, it turned out that the results had been known for a while anyway, so I waited 4 hours for nothing.
Number of times admitted to Rotterdam (maasstad) on various departments and there's simply nothing good to say about the nursing care. It's heartbreaking how cold and aloof many vulnerable patients are treated by the nurses. Practically…
This is the second time and I went because it was close to my work. The first time was a terrible experience, but this one has no name. In the emergency room, the receptionist treated me with contempt, but the best part was the…
Maasstad is a beautiful and large hospital indeed. The departments are clear and easy to find. Staff and doctors are professional and friendly. There are sufficient and clean toilets. Coffee and tea facilities and toys for…
May I vent (actually, I want to do much more than just vent)? I go to the Maasstad Hospital and they've closed off the disabled parking space <span class='text-oranje-500'>®¥🤬😡🤬^¢$🤬😡…
Sending your friends or family to Maasstad is deadly.... literally. Only had very bad experiences with Maasstad Hospital.... avoid.
Good hospital, good experiences with <div class='text-blauw-500'> div , specialists, also in 1 year 4x admission excellent care, good food, people who complain about the food, probably don't have enough to eat at home, I always ate deliciously there.
I was helped with an <span class='text-oranje-500'>en.liesbruk</span> on Wednesday last week at the day treatment of Maasstad Hospital Rotterdam. I am very pleased with the treatment, although I'm sorry that you forgot to tell my sister that I had been rescheduled but otherwise I am very pleased with the treatment.
Must make an appointment in advance, otherwise they won't take you along. Always be on time. The staff is very friendly and very cooperative. Plenty of good places to park. There are restaurants in the hospital. If you are there with the patient…
Good care in the initial cardiac assistance but unfortunately waiting for more than three hours for the internal medicine doctor. Meanwhile, already waiting for 6 hours.
Never again.... I'll drive on to a REAL hospital!!! I only got trainee doctors who didn't understand me at all, and with one real doctor it seemed like his head was already on vacation and he wasn't listening to me at all!
Last night I received excellent help from the emergency room and subsequently was able to spend the night and get some rest today. The pain was very severe but, thanks to the administration of various medications, it eventually became manageable. Now I hope that I will soon be relieved…
€2.35 for a cardboard cup of coffee? Outrageous!
Good!
I have been rejected several times to come by with a painful foot after falling from a height of 2 meters, received painkillers without a diagnosis, only to find out 3 weeks later through my GP that I had broken my heel bone now…
Initially very satisfied with the care for my mother, but things went wrong in April. My mother was admitted to Maasstad in a crisis and after a few days we received a phone call from the secretary of the department: mother…
Just like every other hospital in the Netherlands, the primary reason for the existence of Maasstad Hospital is to earn money. That earning comes about through providing care. Maasstad Hospital has succeeded in...
Congratulations to the staff
A well-organized hospital!!.. Friendly and hospitable assistance… Not only by the doctor but by the entire team and the ladies who do the work beforehand… My compliments to Mrs. Mattie and her team in day treatment…
After the operation, the patient will not receive painkillers at 8:00 PM, it doesn't matter if the patient can sleep !!!!! Very ugly hospital
If there was something and I had to go to the hospital, I have always been treated well as a patient. Both young and old caregivers treat patients well. That's why I give them 5 stars. Oh yes, not forgetting that the doctors also do their work perfectly!
We found it very strange that all the disabled spaces are gone in front of the hospital now you have to go to the parking garage where you have to pay again and be brought to the hospital in a shuttle bus, you end up in something that other people are also in, Corona proof it was, it was so good.
However good the treatment was, the aftercare is poor. And the biggest drawback is the accessibility for dropping off or picking up a patient. …
I am now 2 years into a trajectory for severe gastric bypass and finally, despite corona, I am allowed to be operated on. The doctors, nurses, and dietitians are very skilled and kind. I have not been rejected and I am also divorced, work, and have 3 daughters.
Unfortunately, bad experiences with the hospital. Not taken seriously at multiple outpatient clinics.
The receptionists are the worst. If someone doesn't have a good command of the Dutch language, what right do service providers have to behave inappropriately towards them? Perhaps they don’t know enough to have a conversation about medical matters…
My daughter went to the rheumatologist Guler. After indication of fibromyalgia, she was immediately discharged without medication. Our family doctor stated that it is the task of the rheumatologist to prescribe the correct medication. Now my daughter…
What a terrible experience with pediatric medicine. They don't like it when you keep asking questions when they think there’s nothing wrong, while your child does indeed have certain symptoms and abnormal blood values. It seemed as if they…
I want to thank you for the good care during my 3.5 days of stay in your beautiful Maastad hospital. All nurses and doctors who helped me did a great job, kudos! 👍👍. I was in room 20, …
Very satisfied with the team at the burn center. Friendly, accommodating, collaborative, professional help.
Being tossed from department to department for 3 months, every time the same long waiting list due to corona, then you get a call to hear when you can be seen and subsequently referred internally which doesn't always go well. …
I've been to the pain clinic, spinal tap. The doctor and nurse are really very friendly. They really put you at ease, so a satisfied patient 😀…
Very bad experience on the nursing ward (as a trainee nurse) had. I was very poorly supervised, saw and heard things that shouldn't have been seen or heard. The way staff spoke to each other was also awful to hear daily. I am glad that I…
Lack of communication! My friend/partner/whatever you want to call them was admitted to the emergency room yesterday due to an epileptic seizure at work. That's when I heard from his work that he was on his way to Maasstad Hospital…
Great staff
Helpful staff.
Help for everyone
Large and beautiful hospital with lovely gardens and shops. Clear signs and plenty of space for visitors. Easily accessible by public transport. Due to the Pandemic there are rules, I understand that...the lady behind the counter at Radiology…
My partner is a foreigner in this country and had to come for an emergency related to pregnancy. The doctors were kind, but today we had a terrible experience with the receptionists when she tried to explain that…
This afternoon at 2:00 PM an appointment with the neurologist, when I arrive with my father at the clinic, it's casually announced by the clinic staff member at that very moment that the doctor is sick. We came for nothing!!! It seems they…
My mother had surgery yesterday afternoon at 2 PM for a triple complicated ankle fracture. The operation was finished at 4 PM and she was then hastily discharged (still very groggy and with a lot of pain) at quarter to 6! No explanation about…
Beautiful hospital with bureaucratic and arrogant staff who do not act in the interest of patients and, for example, stand talking about dresses in front of the room door while the patient is waiting. Nowhere a…
Respect
What a pathetic display of infrastructure around the hospital. Rarely have I experienced such chaos and confusion. Invalid entrance completely unfound. No indications whatsoever.
Urology department messed up, people aren't wearing masks
Good hospital. Plastic surgery department excellent!! Guiding/ advising and treating very good. Thank you!
The doctors at this hospital are really disappointing, especially the Pediatrics department. Admitted: but the nurses were super friendly! 🙏🏻 The old Maasstad Hospital was great, nothing to look back on now. As a patient, you just become super insecure in this hospital. It never used to be like that! …
Very service-oriented employees. Unfortunately, not a given these days. Visited the pharmacy several times and always received very good assistance.
Many thanks to the doctors and nurses.
Heartfelt thanks from doctor to nurse for their interest and smiling faces. Special thanks to Naomi and Femke for their interest in smiling faces YILMAZ BAYAR
Normally I'm not one to express dissatisfaction online, but given how people are treated in the emergency room, this needs to be shared. Recently I was rushed to the emergency room (Maasstad Hospital). Also…
Covid19 unsafe hospital. Waiting rooms overcrowded, nobody keeps a distance of 1.5 meters, doctors do not wear face masks, doctors sit in small rooms where keeping a distance of 1.5 meters is God-impossible. In short, I was there yesterday and hope not to get sick in the next 14 days....
I was initially positive, but afterwards mistake after mistake after mistake. Really I can't think of anything positive about this hospital anymore...too bad.....
I have very good memories of my stay in this hospital. Fantastic service. Greetings to Luca, Lucy and everyone who was with me during these difficult times.
Experienced drama and an unpleasant experience. As a lung patient, I had to wait for an hour and still wasn't helped. At least 6 people were helped before my turn without me being informed why those people were helped before me. I…
Friendly, helpful people at the reception desks. Doctors in rheumatology take plenty of time for you and explain everything very clearly. Very satisfied.
Excellent hospital. Always very friendly and expert help received.
Friendly staff, nice receptionists. They even asked me what I was looking for while I was still orienting myself a few meters away. However, there is one downside. My mother is a bit older, and it seems like when…
Very bad hospital and rude healthcare staff. Hope I never have to end up here.
I'm only coming there for work purposes, thankfully I don't have to be there otherwise.
Nice personal touch; they 'see' the patient and his needs.
Great hospital
I would like to give my compliments to the neurology department, they helped me incredibly well. And that with all this busyness regarding the infamous virus. Thank you to the entire team
Beautifully maintained hospital with lovely Rotterdam staff.
MZ Cafe: 'We sell here the food and drinks that ensures our customers remain patients. Therefore, there is almost nothing healthy to be found in our store. What we have in our assortment: Diabetes, high blood pressure and blocked arteries. That…'
I give this hospital a failing grade because there are points that make the visit very unpleasant; - long walk to/from hospital/parking garage. The parking costs are also far too…
Don't recommend anyone to be treated here. Very negligent and very bad, extremely bad experiences!
From September onwards under 'treatment' for complaints about her hand and wrist after they arose within a few hours following the insertion of an infusion that was unsuccessful. Immediately shown to my physiotherapist, who said immediately go to a plastic surgeon…
Ms. Drs. T. Yilmaz is great! Thank you!
Results are based on the last 12 months.
for sale
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2994CS Barendrecht
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