Border Estate+

Rented a beautiful apartment in Maastricht via Border Estate for almost three years.

Border Estate always reacted quickly and communicated clearly. When there were questions or small problems, they thought along and helped directly. Overall a pleasant cooperation.

I had a very negative experience with renting through Border Estate and I strongly advise others to be extremely cautious. I rented from them for three years, and from the beginning it was clear that this office values appearances and online reviews more than the well-being of tenants. Although problems can occur in every rental property, the way Border Estate consistently ignored, denied or mishandled issues during my tenancy was shocking. It gave me as a tenant both a feeling of frustration and neglect. One of the most serious problems I encountered was a mouse infestation. When pest control was finally called, they confirmed that the problem was structural: the wood of my balcony door was rotting and mice were gnawing through it. Pest control explicitly stated that the door needed to be replaced, but Border Estate did absolutely nothing. Despite knowing the cause of the problem, they let me live with mice in my apartment for months, which demonstrated a complete lack of care for the health and comfort of tenants. Another particularly annoying situation was with the heater. When it finally broke down, because it was extremely old and worn out, Border Estate immediately blamed me for causing the damage and even claimed that someone had inspected it while I was not present in the apartment. When I asked them to provide a maintenance report to support this accusation, they ignored me and never responded. As a result, I spent the last two months of my tenancy without a working heater. To make matters worse, they finally admitted at my departure that the heater was indeed faulty, which proves that they had been aware of the problem all along but chose to do nothing as long as I was still living there. I also had ongoing issues with leaks and mold. Water from my upstairs neighbor's bathroom seeped into my walls and caused mold growth. I reported this problem multiple times, but instead of properly repairing the damage, Border Estate simply painted over the mold. This 'solution' did not address the underlying problem and clearly showed that their goal was not to protect the health of their tenants, but to cover up the issue and quickly suppress complaints. On top of these major problems, their approach to maintenance was generally disorganized and unprofessional. Multiple times, employees came into the property without prior notice. Other times I was told to stay home so that people could be let in, but no one ever showed up. The lack of respect for tenants' time and privacy was astonishing. Furthermore, the real estate agency immediately put pressure on me to write a review when I picked up my keys, even before I had moved into the apartment. Another example of how they are much more concerned with their image than actually providing a livable home. It is also noteworthy how misleading their behavior is when it comes to reviews. Border Estate always responds very politely and nicely to negative Google reviews, creating the impression that they are professional and responsive. Ultimately, it's all about controlling how they appear to the public, not about genuinely addressing tenants' concerns. In reality, the real estate agency usually does not really address what is being said when people leave negative reviews, but brushes the complaints aside and shifts the blame back onto the tenant while refusing to admit their mistakes. Overall, my experience shows that Border Estate is a real estate agency characterized by negligence, dishonesty and incompetence. They seem only interested in collecting positive reviews and maintaining their reputation, not in guaranteeing safe, comfortable or fair living conditions for tenants.

(August 2025) We rented a room in Maastricht for our daughter, paid everything on time and arrived from abroad expecting to get a clean and move-in ready room. Instead, the room was dirty (stained walls, food remnants, cosmetic remnants), damaged (holes in the door/walls) and missing items (including a mattress we had agreed to keep and a table that was in the advertisement). Despite having 48 hours to upload photos via their portal, we never received login details, making it impossible to comply with this. To make matters worse, the rental agreement requires tenants to leave the property freshly painted (with a specific paint), undamaged, clean and smoke-free, otherwise we risk costs. Border Estate however handed over the room in the opposite condition, clearly showing a double standard. Our daughter was without accommodation just before the start of her academic year, forcing us to stay in hotels for weeks at significant extra costs. Although Border Estate and the owner eventually reimbursed the rent and deposit (€ 1.703,23), this did not cover the hotel bills or the stress and inconvenience caused. The rental agency claims they arranged for cleaning and repairs after we filed a complaint, but this is irrelevant. A property must be clean and functional when handed over to the tenants, not days later, and certainly not after the tenant has already been left without accommodation. A reimbursement, although appreciated, does nothing to change the fact that the room was uninhabitable upon handover. Our experience shows that tenants cannot rely on Border Estate to deliver the rooms as promised, nor do they take responsibility for the consequences if they don't. Proceed with extreme caution.

So far, everything has been good.

I had a positive experience renting from Border Estate. The house was conveniently located in the city center and well-equipped with furniture, kitchenware, etcetera. Complaints and any problems with the property were resolved quickly.

Avoid Border Estate if you value professionalism, punctual maintenance, or basic respect as a tenant. We've been renting through them for a while now and the experience is consistently disappointing, to the point of being frustrating. ▪️Maintenance takes months: Every reported issue drags on endlessly. For example, we had to wait three months for them to repair a broken microwave, all while paying their already high rent in full. ▪️Serious problems ignored: We are currently experiencing a terrible smell coming from behind the built-in refrigerator and dishwasher. It smells like sewage or a dead animal, a potential health hazard. We reported it immediately. Two days later: no action, no response. When I called the so-called emergency number, I was essentially told that 'smell is not an emergency'. I then went to their office in person: Friday afternoon, coffee, music, employees going to bed early instead of working. They told me they 'couldn't do anything' because they were about to close. They had two full days to call a technician, but apparently answering the phone is too much to ask. ▪️Gaslighting and unprofessional behavior: This company excels at dismissing and gaslighting tenants. One of their employees openly told us that resolving issues takes longer now because they 'have to make an appointment'. The reason? We previously had to involve a lawyer when they tried to enter our apartment without our permission, which is illegal in the Netherlands. After the letter from the lawyer, they suddenly remembered the law and started asking for permission. But now it feels like they are punishing us for protecting our rights by deliberately delaying repairs. ▪️Two-sided communication: Initially, an employee seemed empathetic and professional when I explained the smell problem. As soon as another employee came in, the tone changed completely. Suddenly we were treated as 'problem tenants' and the entire conversation turned into gaslighting and deflection. Border Estate is unprofessional, unresponsive, and disrespectful to tenants. They quickly take your money, but when it comes to urgent maintenance, health hazards, or even basic communication, they leave you hopelessly stranded. If you value your health, your time, and your peace of mind, avoid renting through them at all costs.

Border Estate is the most unprofessional rental company we have ever dealt with. Repairs drag on for months, urgent problems are brushed aside, and tenants are treated dismissively or even hostilely. They quickly collect rent, but consistently fall short in the basic principles of maintenance and respect. Save yourself the stress and look elsewhere.

During my two years with Border Estate, I had a very pleasant stay. They are friendly and well-organized. They resolved everything that was needed very quickly. Great service.

Our experience with Border Estate was truly positive! We were looking for a suitable apartment for our daughter, a first-year student all the way from Sri Lanka. Deadlines that stretch across the continent are always a challenge... especially when you have to make a decision about an apartment without having seen it and the landlord never came by! Romain and his team were accessible and proactive and helped us find the perfect 'starter apartment' at Scharnerweg 55. The finishing process took some time, but ultimately everything was handled fairly and honestly. I can wholeheartedly recommend Border Estate Real Estate! Stefanie Wege-Aluwihare (German)

Fantastic service and a very skilled team! Very professional and customer-friendly approach!

I had a very pleasant experience renting my current apartment through Border Estate. The communication was excellent and the customer service was very friendly. Our collaboration, which has been ongoing for almost a year now, has been very good and they are always ready to help! I can definitely recommend them! :)

Do NOT rent from these kinds of people. They brush you off when there are problems and then try to mislead you about THEIR lack of communication and responsibility. And when you finally move out, they invent some ridiculous reason to steal your deposit. STAY AWAY from them. If you have no other choice but to rent from them, make sure you document EVERYTHING well. Even small defects that already exist when you move in, because they will use it as an excuse to steal your deposit.

I strongly advise anyone considering renting through Border Estate to run. My experience with them was so disrespectful and disappointing. I rented from Border Estate for almost three years. At first, I thought I had been lucky to find a home with Border Estate, but in retrospect, I was just relieved to have found a place in Maastricht. Over time, the truth became impossible to ignore. Repeated maintenance requests about rats in the walls kept me awake at night, and an ever-growing leak in the ceiling were ignored. They even claimed that the leak had been 'repaired,' despite no one ever showing up, and it came back every time it rained. Also, my rent was too high for a studio. They promote an 'emergency line,' but when my heating room flooded, no one answered. Hours later someone finally showed up, but I never received confirmation by phone or email that my request had even been received. The last month of my rental period was the moment things went off the rails. Without any warning, workers came to remove radiators because the building apparently wasn't properly insulated (not my problem). I heard this from the workers themselves, not from Border Estate; they claimed they had accidentally left me out of emails about it, but when I asked them to forward it, they simply couldn’t admit it. Days later, another crew came to work on the insulation. The workers told me it would take two days. It lasted until after my move-out date. For a half month, I couldn't live or work in my own home during the day. As a remote worker, I had to relocate daily from 8:00 AM to 5:00 PM to public spaces. This also made packing and moving incredibly difficult. To make matters worse, the workers left a mess in my already cleaned apartment, dust and wood shavings, and even used my toilet without flushing (imagine a studio on a hot summer day full of urine smell). When I asked for a rent reduction, Border Estate refused. Instead, they said they would waive my cleaning duties and assured me verbally that I would receive my full deposit back. I immediately requested this confirmation in writing because I was almost in tears due to their unwillingness to be reasonable (I was trying to stand up for myself against a grown man while my voice trembled). I also asked for written confirmation of this agreement, about which they had just sent a half-hearted email. Later, they denied ever making that promise and withheld €, claiming the apartment was 'unclean' in places not belonging to the duties they had relieved me of?? Nice. When I contested this, they suddenly claimed that the money was intended for repairing a 'broken freezer grip' that was already broken before I moved in, and for 'removing items,' which were simply cleaning supplies I left behind for the next tenant (I didn’t want to throw them away because I had bought extra stuff to clean thoroughly before leaving), just as the previous tenant did for me. Throughout my rental period, I paid rent on time and acted responsibly. In return, I was confronted with dishonesty, lack of response, and a complete refusal to take responsibility when they were wrong. Reading other negative reviews makes it clear that this is a pattern, as Border Estate responds by twisting communication data to blame tenants (not to mention the unprofessional and petty comments they make publicly about people, lol, embarrassing). Be aware and don’t be fooled. My experience was very disappointing, and I am relieved to be rid of them. If you rent from them, expect that they will eventually abuse you.

We had a fantastic experience with Border Estate when purchasing our home in Maastricht. From the very first contact, Romain was professional, responded quickly and really helped us find the right property. He guided us through every step of the process and made it easy for us. A real recommendation for everyone looking for a property in the region.

We got in touch with Border Estate+ for the sale of a (then occupied) studio apartment in Maastricht. Agent Romain has supported us throughout the entire process of selling the apartment (at the time of sale it was …

I can wholeheartedly recommend this real estate agency! The team is extremely competent, sincere and friendly, and they do everything to support their customers. Everything was handled with impressive professionalism, speed and care. The whole …

Border Estate+ offers top-notch service. They are a family business and you really notice it in their warm, accessible and genuinely involved way of working. From the beginning, communication has been clear and…

I have been helped by this agency for the past 18 months and overall my experience was very positive. The team is professional, courteous and always willing to help. Every time I had a request or problem, they responded…

AVOID THIS BROKERAGE AT ALL COSTS!!! I know it can be difficult to find an apartment in Maastricht, …

AVOID Border Estate!!!! They are disorganized, do not respond, and are unprofessional!

Via border estate. Bv I bought my house. Very satisfied with the course of the purchase! Good communication, quick action. And at the office very friendly received. The team has updates. Team border estate.bv thank you very much ☺️

Border Estate was exceptionally helpful last year when I rented through them. They responded quickly to questions or comments and did everything possible to accommodate me when I moved out. I can wholeheartedly recommend them for rentals in Maastricht!

I had a fantastic experience when I lived with Border Estate for a year in 2021. They make life easier for expats. The entire team is helpful, professional and friendly. A real recommendation.

Very good and reliable. Responds efficiently to questions and problems. …

I have had a fantastic experience with Border Estate over the past 3 years and would definitely recommend it! My accommodation was in a great location and at a very reasonable price for Maastricht. …

I rented through Border Estate+ for four years and it was generally fine. Overall a good experience, but there were also some points for improvement in communication. For example, the communication towards me and the other tenants was sometimes deficient, such as with…

Rachelle and her team were very fast and helpful during the rental process. I've been renting with them for almost two years now, and they have quickly resolved every problem I’ve had. Overall, it was a very positive experience for me as a tenant, and I wish I could rent with them again!

Very good service! Really recommended, they really know their trade. They are also familiar with Maastricht and that's very nice too!!!

Professional company with great personal involvement. Keep appointments and are easily accessible. Very customer-friendly; I wholeheartedly recommend this company.

We are very satisfied with the professional approach of Border Estate+. Good communication and customer-friendly. We definitely recommend Border Estate+!

Border Estate+ is absolutely recommended! The owners put their heart and soul into their business, which you see in the quality of their service. They always act quickly and correctly, which ensures a good relationship with customers. Very reliable and professional!

Rented an apartment for a year through Border Estate and very satisfied with the service. Always quick responses, friendly contact and problems were solved as quickly as possible. The entire rental process proceeded very professionally, giving us the feeling that our information was handled carefully.

I can wholeheartedly recommend Border Estate+ when it comes to renting out, letting or managing homes in Maastricht. From the first contact with the team, I felt very welcome. They are incredibly nice people who listen well to you…

I have already had my entire rental portfolio managed for 7 years by Border Estate+ from Maastricht. That means rentals and total management. I no longer have to worry about it and am regularly advised on where things can be improved and what I need to pay attention to now and in the future. Hats off team Border Estate+

I have been renting an apartment through Border Estate for more than two years and have always had excellent experiences with them. From the moment I signed the contract, their team has been incredibly professional and responsive. If I have questions or…

I lived in one of their properties for a number of years. The property itself was nice and I enjoyed living there. It is well managed. However, keep in mind that the real estate agency will almost always try to get you to ...

I highly recommend everyone to rent an apartment/studio with border estate. I have had a great experience over the past 2.5 years! The apartments and buildings themselves are clean, in good condition, and well furnished.

As a tenant, I have not had any problems with Border Estate. They are always neat and correct, and sometimes small things went wrong due to circumstances, but solutions were always found quickly and jointly. The communication is fast and effective. Andy van Eijsden

Had a pleasant rental period at Border Estate. They always respond quickly and kindly to questions/emails.

Great experience. Very kind and pleasant woman. Really take the time for you.

Exceptional service from start to finish! Border Estate made finding my new home a piece of cake. A friendly, helpful and efficient team. Highly recommended!

We were very pleased with our stay! Beautiful apartment in the middle of the center with good maintenance and friendly neighbors!

Very satisfied with the advice and service provided by Border Estate. Their quick and efficient action has helped us excellently!

I've had the best experience with this agency! The booking process went smoothly and the agency is flexible. They really have great and new apartments. As a tenant, I’ve never encountered any problems. All in all, I would definitely recommend it!

Very friendly and skilled professionals. Personal and pleasant service focused on results.

I recently had a stay at Border Estate+ and my experience was generally positive. The location was great, close to the city center and public transport. Although there was a minor issue with the heating during my stay, they responded almost immediately and had it repaired quickly. Top service!

DO NOT RENT When I lived there, they increased everyone's rent without explanation and the…

Recently I was lucky enough to find a house in Maastricht thanks to Border Estate. I was very satisfied with their service, and especially with Rachelle who accelerated the process!

Great service. Fully meets the requirements, i.e. perfect location, air conditioning, high windows, washing machine. Wyckerburgstraat is the place to be. Rachel was always helpful, as was Romain. Thank you, I will definitely recommend you!

Very nice communication and great service. They always take the time for you and keep to the agreed appointments. As far as I'm concerned, highly recommended!

Great people. I can wholeheartedly recommend this company, they make your life easier. Because it's a family business, they are very friendly and helpful. Thanks for everything 🙂🙂…

Great people really made the house hunt very easy. I looked for a house for 25 days but couldn't find one. I had my first viewing with Border Estate and I would be moving in next week. Really good…

A terrible organization! As a tenant, I can say that these are people who are only interested in money and won't help you or even speak to you if something is wrong... Save yourself the trouble!

Terrible organization, unwilling to communicate with us as residents and are only after money. In short, stay away from this company.

After a long period of searching, we were finally treated nicely and enthusiastically by Border Estate and specifically by Rachelle. She went to great lengths for us and we really appreciate that. Thanks to Border Estate, we have finally been able to find our place.

By far the best rental company I've ever dealt with in Maastricht. Extremely punctual, clear and efficient. And not to forget the honesty and friendliness of all the people who work there. A real recommendation, 10/10 :)

Very helpful and friendly agency, I haven't had a single problem with my accommodation or the service. I have friends who rented an accommodation managed by Border Estate and they are very satisfied with it. I would definitely recommend it.

Beautiful and professional business Good customer friendliness 👌 …

The most unprofessional company I have ever experienced and with emphasis on the ‘service’ of Rachelle, ridiculous.

A nice office to find a house. Not a nice office if you need help somewhere. They refuse to help with mouse or rat problems, even if caused by the old building and lack of maintenance. They …

Very professional company that always goes the extra mile. Thanks Rachelle for your good help!

Run away from this agency. They set ridiculous prices compared to other agencies that offer the same standards and comparable properties, and they don't hesitate to promote landlords who follow the same practices... I gave…

I have now been renting for a year through Border Estate and am very satisfied. The service is excellent and problems are resolved quickly. They are definitely one of the best rental companies in Maastricht.

Great experience with this real estate agency. They are very professional and I appreciate the automated online system for handling home-related matters.

Not only when I rented an apartment from them, but also now that I am abroad, I have had a great experience with Border Estate+. During my time in the apartment that I rented from them, they were always available and…

Top realtor.

Excellent experience with the real estate agency. Rachelle, Jimi and Trijntje were very approachable and responded quickly to questions. The property is also well maintained.

I have been renting through Border Estate + for years and am more than satisfied. Clear communication and quick problem solving. It is not usual for a real estate agency to get 5 stars, but believe me, this is really the service you get. Thanks for everything, guys.

We had a great experience with Border Estate. We found a wonderful place for our son during his time at the University of Maastricht. The rental process went smoothly and easily. Border Estate really has beautiful…

Over a year of positive experiences with Border Estate. Customer-friendly service and support, and always willing to help you!

I rented an apartment through Border Estate for 1.5 years. The service was great! What I liked so much about my apartment and the building was its condition. The finish is excellent!

I lived in a studio for 3 years that was rented by border estate+. Fine communication, always let me know well in advance if the building or studio needed to be visited by a third party for maintenance or inspections. Security deposit also received back well within the agreed time. Questions and reports are always answered quickly and correctly.

I had the opportunity to rent my current studio during corona. They were very helpful and quick in processing my check-in. Overall, my experience was good and everything has gone smoothly over the past two years.

We rented an apartment from Border Estate for just over a year. The apartment was in very good condition and was tastefully decorated. Partly due to the personal attention, we immediately felt at home in our new place. Rachelle and…

These people are UNBELIEVABLE! I had been searching for a home for more than two months already, in the middle of the housing crisis. Rachelle invited me to her office, without an appointment or even a phone call, and she sat down with me to look…

I just rented my studio from Border Estate and the service has been great so far! The agents are very friendly and helpful with every detail. Highly recommended!

I had a terrible experience with this company. First, I took a day off from work to attend a viewing where there were four interested parties. The viewing was from 12:00 to 12:20 and when we were finished, ...

I found Border Estate via Google and contacted them before coming to the Netherlands. They were the only real estate contact we have. When we first arrived in Maastricht in May to look for a room for my son, …

I have been a tenant with Border Estate+ for the past 3 years and have had a great experience. The staff at Border Estate were very professional and always ready to assist with any need or request, even in cases of urgency or …

Service-oriented, no-nonsense, clear communication and a high standard of the offering. A recommendation!

Great agency! I had been searching for a home for more than a month, Border Estate was the only agency that was helpful. Rachelle is very kind, helpful and professional. She responded within a day to my emails and patiently explained…

Very friendly people, always had good communication during the rental of the apartment. Also always helped very quickly if something was wrong and would recommend Border Estate to everyone!

The experience of renting an apartment from Border Estate was great. Rachelle was very hospitable and always helped me well and reacted quickly.

Rachelle has been very helpful from the beginning. I only saw the apartment at the last minute, but was still allowed to come for the viewing. Subsequently, I quickly heard that I was the lucky new tenant. The paperwork and…

Delicious

This is my first experience with Borderestate and to my amazement, they have helped me find a beautiful studio, unlike other parties.

Border Estate helped us very quickly find an apartment in this difficult housing market. We were not in the Netherlands and they showed us the apartment via a video call. The apartment was dirty when we bought it, but they …

This is the first time I've rented through Border Estate. The experience so far has been fantastic. Rachelle is great, understanding and helpful, and at the same time friendly and professional! All my questions were answered immediately! The process…

Everyone at BorderEstate is so nice and helpful. I have been renting from them for about 9 months now and they are still so nice and helpful with all my questions! Rachelle and Romain have really helped me with the transition to independent living, …

Hello, I recently moved to the beautiful Maastricht. Thanks to Border Estate +, and especially Rachelle Hamelers, I was able to find a fantastic apartment very quickly. Rachelle was very professional and all instructions for renting…

Team Border Estate + is professional, enthusiastic and very customer-focused. Everything related to rental and lease is excellently guided and overseen by them. Compliments to Rachelle, Romain and the other team members!

We sold our apartment through Border Estate. Received great assistance, clear agreements and good advice. Clear communication. I can recommend them to everyone.

Border Estate provides high-quality service and customer service and offers a wide range of quality homes in attractive locations near Maastricht. I have rented from them twice and was very satisfied with their…

We have always been very well assisted by the team at Border Estate. They are always equally friendly, enthusiastic and quickly reachable during working hours. Thank you so much for the good service and pleasant collaboration!

I am renting for the second time through Border Estate. They respond quickly and clearly to emails. Moreover, the check-ins and check-outs are thorough, so you have a good start in your new home. Rachelle is my fixed contact person. She shows…

Border Estate is a company that offers beautiful apartments, specializes in excellent communication and service with new tenants, and always responds quickly. They should be the real estate agency you go to when…

Great experience renting with Border Estate! The service was amazing and they always responded quickly to all our questions. The apartment is truly beautiful and even after the contract was signed, they remained very helpful and reliable! I can wholeheartedly recommend Border Estate if you are looking for a home!

A fantastic real estate agency! Very friendly and helpful! They answered all my questions within minutes. The process was very simple and I got my dream apartment within a day after the viewing! I would definitely recommend it to everyone :)

Great experience with Border Estate. Overall very friendly, helpful and professional staff (a big compliment for Rachelle Hamelers). Absolutely recommended!

I have been renting two apartments through Border Estate in Maastricht for three years now. I can therefore wholeheartedly recommend Border Estate as a reliable real estate agency for everyone. They offer high-quality service and apartments. I received…

I have been a tenant for almost two years. As a tenant, I find it especially important that they respond quickly to my problems. I moved because I needed more space and unfortunately all the spaces at Border Estate were rented out. Otherwise, I would have stayed with them as my trusted real estate agent.

I only have good things to say about Border Estate. They have always opened their doors for me, with all friendliness and professionalism. And they really put themselves into my situation and have always helped me very well. I…

Rachelle and Eva are very polite, care about their tenants and offer nice apartments. They respond very quickly and provide all the necessary information. The apartments look exactly like in the photos and are in perfect condition. I would definitely recommend their service, especially to international students.

Terrible. You should use an app to communicate, but even that or e-mails are not being answered. They do not respond to messages in Dutch or English. It seems like they want to ... all communication with tenants

A brilliant agency. Rachelle is incredible and so friendly! She was super efficient, professional and responsive. She reacted within minutes to all my questions (and I had many!) I am so grateful that Border Estate has…

We put our house up for sale through Border Estate in November and it sold in no time. From the very first moment, we were helped in an extremely professional manner, but especially in a pleasant, open and warm way. Eugene knows the…

Fantastic and professional! I can say that Border Estate is the friendliest and most helpful real estate agency I have come across in Maastricht. Rachelle always responds quickly to emails. Although it takes some time before my beautiful and cozy apartment is renovated, the result is more than worth the wait.

I highly recommend Border Estate 100%. Finding a home in Maastricht is a real nightmare, especially if you don't live there. Border Estate helped us find a home after months of searching unsuccessfully. It is a…

Amazing experience! Border Estate Agency and especially Rachelle were of invaluable help in our search for an apartment, after other companies had rejected us. The visit to the apartment with Rachelle was perfect. …

As a student, it was difficult to find a good place to live in Maastricht. That's why I was very happy that I found one through Border Estate+.

My wife and I had been looking for living space in Maastricht for more than a month. We had requested viewings and applied with various real estate agents. I found Border Estate + to be the most professional.

I have been renting an apartment through Border Estate for a year now. From the beginning, Rachelle has been very helpful in viewing several options and when I made my choice, everything was arranged very quickly. …

This agency offered my daughter a beautiful room in a shared apartment in Maastricht. Rachel was very attentive and ensured that everything went according to plan and all deadlines were met. Thank you very much.

I am a student and finding a home in Maastricht has been an enormous struggle! Most agencies ignore us and take no time for anything… I discovered Border Estate by desperately going door to door hoping for…”}                                                                                                                                                                                                            

This is the best rental company you'll find in Maastricht! Everything went smoothly; Rachelle patiently answered all my questions and doubts before and after renting my studio, and she was very kind and helpful during check-in. Thank you! :)

After desperately searching for a home in Maastricht and having visited more than 6 real estate agents in Maastricht, Border Estate was the only one who could help me. I would particularly like to mention Rachelle Hamelers. She opened the door…

The people who work at Border Estate are very friendly and helpful. A shout-out to Rachelle and Tjeu! All in all a great experience renting with them, no problems and very smooth. I can wholeheartedly recommend it.

Undoubtedly the best real estate agency! They always responded quickly and kindly to my emails and were able to resolve any issues promptly! Highly recommended!

I have tried several rental agencies in Maastricht to find housing for my studies, and Border Estate was the most responsive and helpful of all the agencies. After being strung along by so many agencies in Maastricht…

I had a fantastic experience renting my room through Border Estate. The room and shared spaces were exactly as they looked during the live viewings! Rachelle welcomed me and offered me a…

Romain and Rachelle were pleasant to work with. They always respond quickly and are super friendly. The best in Maastricht!

I was looking for an apartment in Maastricht and ended up with Border Estate. They respond quickly and arrange everything, so you don't have to do much yourself. A real recommendation.

I would say that Border Estate is the best real estate agency in Maastricht: they are always accessible, friendly and attentive. I didn't find a property there myself, but Rachelle was so willing to help me in quite a desperate situation. If anyone needs a property here, I would definitely recommend Border Estate!

Renting for 3 years below the market price. Just ended my contract, was very sad ahah, but the agency is great! The apartment itself wasn't in the best condition, but all repairs or problems we had were…

Rachelle is very communicative, a pleasure to consult with, and she always keeps us well informed. Rachelle and her colleagues have guided us excellently, up to the signatures, but also the aftercare is superbly arranged. …

Very professional, helpful and friendly people!

I can absolutely recommend Border Estate! They are the friendliest and most reliable real estate agency in Maastricht and they do everything to help future tenants find a home in Maastricht. Moreover, they …

Speaking of service, rarely have I felt so good when renting an apartment. The speed and quality are superb at Border Estate. …

Unprofessional. The customer service is really bad.

Very fast response and super friendly service, I was able to move into my new home within 2 days. Definitely recommended for students or other people in Maastricht looking for accommodation.

Rachelle and Romain are friendly and pleasant to deal with. If I, as a tenant, have a problem, they usually respond quickly and do their best to resolve it. Communication with tenants could be better, because sometimes they did not respond to…

Good communication, friendly and enthusiastic. Accurate in handling and keeps appointments. Definitely recommended!

Always received great support from the Border Estate + team. If there were any problems, they were always resolved quickly and professionally. In addition, the team is very helpful and goes out of their way to ensure you have an unforgettable time in Maastricht.

We are enormously grateful for the quality of service we have received over the past 30 months from Border Estate Agency, particularly from Romain and Rachelle. Their response speed and communication were first-class. The procedure and…

Easily accessible!

Unlike most real estate agents in Maastricht, Border Estate was extremely fair with my deposit and check-out when I left. I would definitely rent here again.

After 2.5 years of renting our apartment through Border Estate +, we are very sad to be leaving and can only hope to meet such friendly and competent real estate agents/landlords in the future. The team has …

Recently, my friend and I rented a beautiful apartment together in Maastricht with Border Estate. We are very satisfied with the apartment and the communication between Border Estate and us. The emails are answered quickly and carefully. Our apartment is very nicely furnished and we are very happy with it.

Simply the best in Maastricht. Very friendly and helpful! On Saturday at 10:00 am I had a problem with the keys, received an immediate answer and quick help! Definitely check @rentalsmaastrichtforrent on Instagram, they have posted many beautiful rooms there.

Border Estate helped me find a nice place in Maastricht in no time. Everything went very smoothly, from the viewing to handing over the keys. You quickly receive an answer to all your questions via email and it is a small…

Their professional, yet close-knit, personal and caring approach is invaluable. A breath of fresh air. Based on my experiences, the best of Maastricht.

Super fast service and pleasant communication! When I called to arrange a viewing, I was in the apartment within an hour. Extremely happy with my new place thanks to Border Estate 😁…

I absolutely had no luck finding a home. I was constantly rejected and unsuccessfully sent away. Luckily, I ended up with Border Estate. …

The first impression was great, but they quickly become unprofessional. I've been renting from them for two years and have never felt the need to write a review about them, until now. …

I had a very good experience with Border Estate! We were in contact with Rachelle and despite the busy period, she helped us really well! She thinks things through very well and is very flexible! Through the Instagram account they are trying…

Rachelle is very helpful and considerate. Despite the high demand for housing, she is available to everyone. She has invested a lot of time in us, which means we now live in a beautiful apartment in the heart of Maastricht. …

Reliable, skilled and helpful staff

A very helpful and well-organized real estate agency! I can wholeheartedly recommend the services of BorderEstate. I found the process of finding the room very pleasant because the communication was very clear and open. If you have any questions, feel free to ask them, they are really willing to help.

Extremely pleasant to work with Eugene and his team. Selling investment properties proceeds professionally, quickly and very efficiently. Especially because the buyer also receives property management, the investment is clear and manageable.

The best realtor in Maastricht, very fast response time and successful results. Rachael is very friendly and gets the job done. Good team!

Awesome!! Because I couldn't come to the viewings, Rachelle showed me around via FaceTime/WhatsApp! After I had handed in all the necessary documents, I got …

We had a great experience with Border Estate! Rachelle gave us excellent information and helped us make the right choice. She was very flexible and friendly! The apartment is wonderful and Rachelle explained everything very clearly, …

Super friendly staff and a professional and creative appearance. Only heard good stories about the service that Border Estatie + offers! Definitely recommended.

Professional, always friendly and helpful. I had a nice, pleasant studio in Stationsstraat. The space itself was wonderful and clean, and the location was more than I could have wished for. Thank you!

Super happy with Border Estate. Thanks to them we could find a perfect home very quickly!

Managed (and founded?) by two young, enthusiastic professionals! Although I didn't find an apartment through Border Estate, I can wholeheartedly recommend them! The viewings, whether private or in groups, are always…

Nice young company that delivers their work with passion!

Great real estate agency! Rachelle and Border Estate helped me find a suitable apartment quickly for my student needs. The communication was super easy and uncomplicated, even across the border. …

Thank you to the Border Estate team for solving our CV boiler problem over the weekend. Those men are very friendly and helpful, and that doesn't happen often with real estate agents in Maastricht. I wish you all a fantastic Christmas.

Very satisfied with the service to both tenant and landlord! They do that little extra to give a special touch! Very professional, responsive and expert, even in unusual situations. …

The most efficient, responsive and genuine real estate agency I have ever met. If you are looking for a nice place to live or stay, feel free to contact them! They are also open to discussing your wishes…

They are a fantastic company, incredibly kind and attentive, very down-to-earth and effortlessly adapt to your wishes! We had to change a few points in the contract and that was immediately taken care of…

Friendly and professional staff. Easy to understand and the help I received as a non-Dutch speaker was highly appreciated. …

We had a brief contact with them, just because we had to leave the apartment. And they were really fast and efficient.

We moved from Rome, Italy, to Maastricht and could not find a better real estate agency than Border Estate. From the first contact, I found a very friendly and professional team with whom I could easily communicate. They …

They work here with great passion and professionalism. They provide extensive documentation, and they try to complete everything as smoothly and accurately as possible. They are always ready to respond to questions, and they do so very kindly and professionally.

The housing market in Maastricht is indeed very difficult. It seems impossible to find a studio, but Rachelle has helped me very well to find the right place in a short term. Everything went perfectly!

From check-in to check-out, fantastic assistance! What lovely people. Definitely recommended🤩…

Rachelle & Romain Hamelers are very professional tradespeople with a great heart for the business & our beautiful city of Maastricht. …

Rachelle and Romain are entrepreneurs with a heart in the right place. This is evident from the enthusiasm and passion with which they do business. Whether someone contacts them from the position of potential tenant, owner or partner, one is…

Professional and customer-friendly! Had a very pleasant collaboration with Border Estate+, always reachable, honest advice and quick rental realized. Thank you!

After visiting several real estate agencies, I ended up at Border Estate+. After making an appointment, things moved quite quickly. Meanwhile, I'm now living in a super nice studio in the center of Maastricht. The shower faucet turned out to be…

Border Estate, the best real estate agency I have ever come across. Everyone here works very hard and will always be ready for you. They are not only helpful but also very friendly and social. You notice these things because they work with passion in them. I really cannot recommend this company enough.

I rented a beautiful studio in Maastricht from Border Estate for a long time, Dear. Both when moving in and moving out of the studio, the service was great, no hassle about small things. Everything was arranged neatly.

You can count on Rachelle! Top service, always available when something is up, and the property looks neat and well-maintained. Simply top!

Great company! Rachel did an excellent job. We've been working with them for a while and she always keeps her promises. I can wholeheartedly recommend Border Estate!

I have never met such an unprofessional person as Rachelle, she hadn't even been inside yet and was already complaining that she had to drive all the way from Maastricht to Geleen, which is about 20 minutes.... But she felt so much pity for herself…

UNPROFESSIONAL! DOES NOT ATTEND SCHEDULED VIEWINGS! DOES NOT ANSWER EMAILS IN A TIMELY MANNER! INSPECTS HOUSES THAT ARE ALREADY RENTED!

Extremely incompetent and unprofessional. I have no words for the 'service' I experienced at this agency. They were not only unfriendly and often rude, they also made countless mistakes and didn't even admit it after being proven wrong…

I absolutely recommend Border Estate! Super professional and reliable service, they really made everything much easier for me. 5-star experience!

Great service! Very professional and friendly. Thank you!!

Professional service, great furnished studios for a reasonable price in fantastic locations!!! Best employees

This is the worst service I have ever experienced! They make up all sorts of reasons not to return the deposit!

Very professional, good properties in the center of Maastricht and above all reliable