Huisadviseur

As a contact person for tenants they are not reachable. They do not answer the phone during opening hours neither in Breda nor in Tilburg. Furthermore it has been multiple times not possible for them to mention the correct address of the apartment in letters. When they do answer the phone they are friendly. The sending of handyman to ensure safety is also difficult replacing a defective smoke detector has now been more than 1 month but each time the promise is made that it will be arranged this weekend or today but so far nothing. The emergency number obtained with much effort does not work another resident had the key broken in the cylinder but there is no one reachable to make sure that you can still enter your house -1

We were the buying party and thus (unfortunately) had no choice in which real estate agent we ended up facing. Unfortunately, the experience with this agency turned out to be particularly disappointing. The communication was awkward and we often felt pressured to act quickly. They themselves often left us waiting longer for answers. Moreover, the agent was late for all three appointments, once even after he himself had asked if we could come earlier. Also, several information points provided about the property did not match what later turned out to be the case, including the presence of asbestos and the partial absence of roof insulation. This could have caused a lot of trouble for the seller afterwards. As a selling party, I would absolutely not choose this agent. And I also advise others against getting involved with this party.

I do not recommend creating an account. They have very serious security problems. Furthermore, you also cannot simply delete your account and must call them and trust that they will do it manually.

Fantastic realtor! Thanks to Djim, we found a house in record time that met all our wishes. I really appreciated how quickly they responded and how customer-focused they were. Extremely reliable company you can trust. 💪 …

Good and personal advice, helped several times and good consideration given.

Quickly arranged! Pleasant collaboration

Unreliable party, be sure to watch out before you choose to do business with them! Very unprofessional.

The housing situation in Tilburg is disastrous, but it will never get so bad that you have to sign a contract with this agency. A few notable events during my stay: - It's October. I moved in July and my deposit has still not been returned (this is against the law; my deposit should be refunded within one month of my departure, and any additional costs incurred during my tenancy can be claimed later, but the deposit may not be withheld for longer than a month). The agency no longer responds. - I had a black mold spot on my ceiling due to a leak for 5 months before the agency did anything about it. It took weeks and weeks before someone came to REPAIR the leak, and then it still took several more months before someone came to remove the mold. As a result, I had to start legal proceedings to get rent reduction. - Staff who can never help you with a problem you are facing. They are incredibly good at getting you to sign contracts but are completely useless afterwards. - The agency has cameras throughout the building but is never able to use them to help tenants find their missing packages. - €1000 rent per month, 2 washing machines and 1 dryer for over 100 tenants, 5 euros for a wash + dry cycle. - Induction cooktops are downright terrible. Paying so much rent for camping equipment in the studio is ridiculous. Read the other reviews and you'll see that I am not the only one who has problems with De Huisadviseur. AVOID AT ALL COSTS

Bad developer. Communication is non-existent except when they need something from you. They provide no updates on the status of sold apartments or construction planning. People, including myself who bought an apartment at De Toerist, have been waiting for months for further information.

Have a beautiful home thanks to Home Advisor.

I am not a fair establishment that treats its tenants badly. After they have told you about the extension of your contract, they terminate it at the last moment, even though you have tried to get an answer from them earlier. They only pay you a small part of your deposit back after the date mentioned in the contract and do not give you a good explanation about the deductions. Also, do not expect that the apartment is clean upon arrival. There are certainly worse agencies, but you should not treat your tenants like this.

We experienced significant problems in receiving our deposit, which took more than two months after leaving the rental property. Unfortunately, the staff could not resolve the issue quickly, forcing us to contact the owner directly to resolve it. This experience made us dissatisfied with the service level and professionalism. If I may give one piece of advice, it would be to consider alternative options.

The behavior of this real estate agency is outright scandalous. Be extremely cautious. They are highly unreliable and constantly break their word. I would absolutely not trust them with the housing of my son, as they have no ethics or morals whatsoever. In late July last year, and due to limited options for finding housing for my son, we paid a deposit and two months' rent before receiving the outcome of his acceptance at Tilburg University. Ultimately, he was not accepted into the university and had to move abroad. Therefore, from mid-August 2022 onwards, we asked the real estate agency with which we had a contract, 'HUISADVISEUR', to refund us at least the deposit and a few months' rent. We first tried this over the phone and then via email starting in November 2022. After persistent efforts, through countless emails and contact with the university, they informed us on January 25, 2023 that they would refund our one-month advance payment and asked for our bank account details to make the refund a week later (beginning of February 2023). We naturally sent the information immediately, but up until today, August 8, 2023, they have not even returned this amount. Moreover, they are so unresponsive that they do not reply to the emails we send them weekly. Calling is useless as they always say they will talk to the manager. They create such a feeling of helplessness that I don't even want to think about the problems they might have caused for students there and the possibility of major incidents arising from it. Although we know that the university is not responsible for these events, I sincerely believe that this company should not be listed among the real estate agencies on the university's website as it would tarnish the institution’s image and prestige.

Normally, I do not like writing reviews, but I feel compelled to share my experience with this landlord and hopefully prevent others from ending up in a similar situation. I have been living in my current apartment for some time now, and myself along with many other tenants of the building have repeatedly inquired about the duration of our contracts, especially given the severe housing crisis in the Netherlands. Despite these repeated inquiries, the landlord was always vague, leading everyone to believe that we would be able to renew our contracts without unforeseen issues. It came as an unpleasant shock when I was told less than 6 weeks before my contract’s end date that I had to vacate my apartment. This last-minute announcement forced me to search for alternative housing in the midst of a housing shortage, which is not only unfair but also highly stressful. The lack of transparency and clear misrepresentation are not only unjust but outright stressful. Not only was the communication poor, but the blatant disregard for the tenant’s situation speaks to a serious lack of empathy and professionalism on the part of the office. A landlord's ethics should encompass honesty, transparency, and engagement, all of which I missed in my dealings with this landlord. Therefore, I strongly urge potential tenants to be cautious before renting from them. It is unfortunate that a situation that started so promisingly ended up being such a disappointment and unnecessary stress. That is why I can only give one star, reflecting my bitter experience with this landlord.

Met pijn in het hart en grote teleurstelling schrijf ik deze recensie, want mijn ervaring met mijn huisbaas in Tilburg is ronduit teleurstellend geweest. Het onderliggende probleem? Hun totale minachting voor de huurders en een overduidelijke poging om te bezuinigen ten koste van mijn comfort en welzijn. Toen ik in dit appartement trok, was ik me bewust van de aanhoudende woningcrisis in Tilburg. Ik had echter gehoopt op enige empathie en menselijkheid van mijn huisbaas. Ik had het mis. Ondanks dat ik een aanzienlijk bedrag van € 960 per maand betaalde, toonde mijn huisbaas weinig tot geen interesse in het garanderen van een prettige woonsituatie voor mij. Hun grootste blunder kwam toen mijn contract bijna afliep. Een attente huisbaas zou me maanden van tevoren hebben ingelicht, gezien de aanhoudende crisis, maar de huisbaas vertelde het me pas 6 weken van tevoren. Daardoor moest ik halsoverkop op zoek naar een nieuwe woning in een toch al lastige situatie. Deze minachting voor mijn situatie was harteloos en onacceptabel. De onverschilligheid hield daar niet op. Ik lijd aan chronische rugklachten, waardoor een comfortabel en ondersteunend bed noodzakelijk is. Het probleem zat hem in het bed zelf; het was een fabrieksfout. Zelfs toen trokken ze zich er niets van aan en wilden ze me een bed van mindere kwaliteit geven dan waar ik voor betaalde. Mijn verzoeken om een ​​beter bed, gezien het aanzienlijke bedrag dat ik aan huur betaalde, werden steevast genegeerd en aan de kant geschoven. Het enige wat ze hadden hoeven doen, was investeren in een beter tweepersoonsbedframe, wat gezien hun inkomsten minimaal zou kosten, om het comfort van hun huurder te garanderen. In plaats daarvan kozen ze ervoor om deze kleine uitgave te ontwijken, waardoor mijn fysieke ongemak alleen maar erger werd. Kortom, deze verhuurder is een schoolvoorbeeld van de nalatigheid en het gebrek aan empathie die van wat een veilige haven zou moeten zijn, een bron van constante stress kunnen maken. Hun handelen – of liever gezegd, het nalaten – toonde een duidelijke minachting voor de gezondheid en het welzijn van hun huurder, evenals een gebrek aan verantwoordelijkheid en professionaliteit. Ik raad potentiële huurders ten zeerste aan om hun beslissing te heroverwegen voordat ze bij hen huren. Dit is niet het soort huurdersrelatie waarin je terecht wilt komen.

Made use of the all-under-one-roof construction. From the sale of our house to arranging a new mortgage and insurance through one fixed contact person. Always accessible for questions and providing tips and advice. Very helpful. Recommended!

I don't know why some people labeled them as scammers, but my experience was perfect. I had contacted René from the office and from the beginning (showing the house via WhatsApp because I was abroad) to the end (handing over the keys) I had not a single problem! He answered every question politely and sincerely, and really helped me with figuring out the Dutch contracts, etc. Definitely a recommendation!

Very kind and flexible people

Very poor communication. When something is said, they are not open to it and quickly end the conversation. We will certainly never sell our house through them.

A week after I responded to an apartment, I was already allowed to sign the contract and a few days later I get the keys! Very well assisted by René, and there is quick response to emails and phone calls. Top service!

I am satisfied with the service they provided. The process went quickly and I am happy with how everything went.

Customer friendliness. Top.

I registered on a rental website (I paid € 25 per month), I sent a response for one house and what do I get as an answer? I have to register again and go to the real estate agent's website and pay another € 36 to be able to view that house, ridiculous money-grabbing. I am looking for someone who acts professionally and doesn't just want my money for nothing.

My husband and I were looking for a home together with our little dog in the short term. Well, it turned out to be quite a search because dogs are no longer allowed almost anywhere. I emailed my housing wishes to the housing advisor and a few days later I received a link with a suitable property. We went to look at this place and a few days later we received the keys! They really help you with searching! Communication was very good and we were helped in a super friendly way by René. Really recommended!

Uitstekende service van De Huisadviseur bij het zoeken naar een studentenappartement in Tilburg. Omdat we zelf niet in Tilburg wonen, was de afstand een extra uitdaging. René van De Huisadviseur heeft de bezichtigingen en het tekenen van het contract zeer efficiënt en soepel geregeld. We zijn erg tevreden over de service!

In the beginning, everything went smoothly, I quickly found a student room (turned out to be a mess afterwards, but oh well). Lived there for a year and then notified them that I was moving out. Made a few calls back and forth with this company and it wasn't so smooth anymore. A bit of landlord backing and then making promises to call me back if I asked something. Promises weren't kept... Well, I had to call them again and finally got my answer from half a month ago, suddenly yes. Telling me how things are while you couldn't tell me that last time, oh yeah I was too busy and forgot it, and yes I have a computer in front of me now so I can look into it for a bit. Yes, you certainly didn’t have a computer last time either, no, not then no. And on the days in between, you coincidentally didn't have one either. Making good money off of me, first I had to create an account with you for 36 euros and then pay another 350 euros for administration for the room. How many beers is that? 406 cans, I would have gotten more pleasure from that ;)

Well, don't attach too much value to your deposit, because you won't get it back anyway. A plus point is that if you are a biologist, you can find many fungi here and animal species such as mice and rats.

Late response time and very limited availability, after extensive contact and sending clear proof of payment, the online account still doesn't work and there is no further response. Do not do business with this company.

The entire company is very professional and friendly. It was very pleasant to have worked together with this company. I highly recommend this.

We are super happy with the good care from Huisadviseur. Enorm fast and transparent communication, friendly brokers who think along and a beautiful offer of homes. A week after the first viewing, we were already in our dream apartment in Breda. Thank you!

Very friendly and quick assistance. Spoke with multiple employees who all helped me very well. Viewing the apartment to signing the rental agreement and receiving the keys took only a few days, allowing me to move in quickly. Happy with it!

Scam

Lived for a year and a half in a dilapidated student house. Where mice happily ate at the table and you didn't just get water when showering, but also pieces of ceiling and mold. Nothing was ever done about this. My own room has been nicely renovated, from wooden planks to beautiful laminate flooring and from wax stains on the wall to a fine whitewashed and colored room. Unfortunately, I never received the deposit back from these imbeciles, who are now also not transferring the rent they receive from tenants to the homeowner..

Unprofessional. Broker who does not keep appointments.

Last January I found a home through De Huisadviseur. The communication was fast, clear and concise. As a result, we had the keys to our new apartment within 1 week, where we now live with lots of love. You can also take out affordable insurance with them. We didn't do it because the current contract was still running. Otherwise, we certainly would have done so. Due to the housing market, the homes from De Huisadviseur are popular; they are easily accessible via Facebook!

It happens

Good

unprofessional; they provide confusing and vague information; difficult to contact; do not recommend this agency

BAD. They don't even have the decency to tell you that you haven't been selected for a property after viewing; you are simply put aside and literally ignored, even though you have sent them private documents and paid 36 euro to be allowed to view. The phone is not answered, an employee who gave me his number literally IGNORES me when I send him a message, and when I send an email with interest in another property I am ignored again. This service shouldn't even be allowed for free. NO RECOMMENDATION

Oplichters, ze beantwoordden elke e-mail, maar nadat ik het inschrijfgeld had betaald, reageerden ze plotseling niet meer. Ze hebben mijn banktransactie geblokkeerd.

Poor service. We had an appointment. They canceled the appointment 3 hours in advance because they had already found someone who was interested.

Due to an error, they were unable to receive my email, this problem was quickly resolved and they immediately started looking for the ideal home. Top!

Highly recommended! The collaboration was perfect, we were able to quickly adjust regarding the start-up for Funda, appointments with viewers and the sale of our apartment. The apartment was sold within 4 days and the administrative settlement is excellently handled. In addition, we also received good tips regarding the purchase of our new home.

a scam

Do not do business with this company. Registration fee paid for nothing, I have received no response from them.

Friendly and fast assistance from Stefan Romein, everything was already arranged the same day. Thanks so much!!!

As soon as I started looking for a rental property, I contacted De Huisadviseur. I was helped kindly and adequately. After a week, I already had a rental property and my friend and I were very satisfied with that. Thanks again De Huisadviseur!

I was very expertly assisted by the employees of De Huisadviseur. This is recommended! Thank you!

My home arranged through De Huisadviseur, but also my private and business insurances. Helped well from beginning to end, but also received real advice. A good and trustworthy address.

The houses, marketing, and website look beautiful, but the service is terrible. I have been calling this company several times throughout the week, but no one answers, even though I call during working hours. Initially, I wanted to rent a studio for myself, but later I wanted an apartment with my girlfriend. She also tried calling from Kosovo, but no one answered. If you are an international student or come from outside of the Netherlands to look for a room, I would not recommend De Huisadviseur.