Covers Wonen Makelaars & Taxateurs

Very disappointing experience with real estate agent Slagmolen. During the process, I felt that communication was not entirely transparent, which led to distrust. I advise paying close attention and getting everything in writing when working with this agency.

I had a fantastic experience with Meta. I am relatively new to the Netherlands and this is my first home, so of course I had many questions. Meta was very patient in explaining everything about the process, refining my search criteria, and making the right bids. Everyone at the office was friendly and on top of things. They quickly scheduled all viewings and made the process as stress-free as possible. Within 4 months after our first conversation, I had the keys to my first house. Highly recommended!

We had a great experience with Maurits from Covers Wonen during our search for an apartment in Utrecht. The entire process went incredibly quickly and smoothly from beginning to end. Maurits was very helpful, professional, and made everything easy for us. We were very impressed with the service and greatly appreciate Maurits' help. We wholeheartedly recommend Covers Wonen based on our positive interaction.

Professional service for sales and rentals! Very satisfied!

Very nice and professional office, good service!

We have now been waiting for 4 months for a message about whether we will get our deposit back

When renting out my old house, I went into business with several real estate agents, unfortunately not to my satisfaction, pushy, failing to keep appointments. Subsequently, a good friend tipped me off and I entered into a contract with Covers. For years they rented out my apartment, helped me in every way possible, and relieved me of all burdens. They had decent tenants and whenever something was wrong it was resolved immediately. Fine and quick communication! In the sale and purchase of my new home, I can only say sublime!!!! Meta supported me enormously throughout this entire process because there were quite a few setbacks privately, but she stood by me day and night (weekends), and in addition to being extremely professional, she was also very involved. How grateful I am that there are still such kind people who are so involved. Top company that guides you well from beginning to end, thinks along with you, reassures you and takes away your worries. For me, Covers and especially Meta get a solid 10!!!!

What a great company! The service was very good and the personal contact was incredibly pleasant. The real estate agent thought along well and took care of a smooth handling of everything. I can definitely recommend this company to everyone!

I was scammed and defrauded by their agent Kristianne Slagmolen. Person without integrity and virtue. Very unprofessional throughout the entire process. I would not recommend these brokers, not even to my worst enemy. I would advise you to be very careful if you do business with them, total scammers in the market.

Covers living has fantastically helped me with my new home!

Covers Wonen sold my property in Utrecht for me. They helped with the styling/work and preparing the property for sale, and also took all communication with the tenant (who was living there until the sale) out of their hands. From taking the photos, conducting the viewings, and accepting the offer to the key transfer: everything was perfectly arranged. Pleasant experience, professional communication and fully taken care of throughout the sales process. Thanks, Meta, Christie, and colleagues!

Recently, we faced the challenge of quickly buying an apartment for our daughter in the center of Utrecht. Because we lived outside of the Netherlands and had no local contacts, it was our task to understand the market, find a suitable property, and handle the bidding and completion efficiently and cost-effectively in an overheated market. Finding Covers Wonen was our biggest stroke of luck. From the beginning, they took the time to thoroughly understand our briefing, provided valuable guidance on the Dutch purchasing process, and gave insightful updates about the market, locations in Utrecht, and the pitfalls and costs we needed to avoid. When we started looking, our real estate agent Meta quickly showed us well-chosen and realistic properties to help us quickly refine our search, which led to a great property within days. Meta's experience, contacts with many selling brokers, and sharp knowledge of bidding techniques in the market were the reason that we were successful with our first bid within 10 days of starting the process, amazing! The fixed price of Covers Wonen was fair and considering the service and result definitely worth it. Meta’s very attentive help with introductions to notaries and other relevant contacts was very helpful. I can wholeheartedly recommend the services of Covers Wonen, especially to expats or buyers abroad who need honest, high-quality assistance in purchasing a property in Utrecht. This was simply the best experience we have had with a real estate agent in several countries over the past few years.

I can definitely recommend Covers Wonen. I rented an apartment through them. They were always professional, friendly and responded quickly to my questions.

Great collaboration with Meta, who always responds quickly and knows what they're talking about.

Expert, honest, patient, decisive, a great service and it felt enormously safe and familiar to go through this process together.

I have collaborated with Covers for a number of years regarding buying and selling and renting. Buying and selling are excellent, nothing to complain about. Renting is also good, sometimes I had to pull a little because I wanted it faster or missed information about the progress of the process.

Great realtor - Highly recommended! Last month I sold my house with the help of Covers Wonen Makelaars. Meta was my realtor in this process and that was very pleasant. She was always easily accessible and responded very quickly to my questions, regardless of the time (evening, weekend, daytime). She kept me constantly informed about the progress and developments and took the time. From arranging viewings to guiding through the entire sales process, every step was carried out with care and attention. If you are looking for a realtor who is reliable, professional and above all involved, I can recommend Covers Wonen Makelaars without hesitation to everyone!

Two years ago I rented my previous apartment through Covers Wonen, but the experience recently ended rather sourly. When the landlord decided to sell the property, I did everything possible to meet all their requirements – including removing or hiding my belongings while still living there – but when I asked for help, the agency offered little to no support in finding a new home. This was an incredibly stressful experience and I felt abandoned at a time when I needed their help the most. I cannot recommend this agency to anyone who values reliability and tenant support.

What a great company! Meta keeps her appointments and absolutely does what she promises! Sold our house for a very good price and took care of everything to the last detail! All the way to the notary. Hats off, in these crazy times on the housing market. Keep up the good work!!! Thanks, Pim

I am quite disappointed in Covers. The service is very bad, the communication is poor and slow. Even the simplest things take forever. Avoid it if you can.

In this market, many companies are trying to profit from the ever-increasing prices, and Covers Wonen is no exception. This isn't a problem, but the way they do it is by accommodating the landlord as much as possible, in order to convince them to use their services. Unfortunately, that means that at Covers Wonen there is an enormous amount of tenant-unfriendly clauses in the rental agreement, which are NOT market conform (compared to our current and previous rental contracts, as well as the rental contracts of colleagues and friends). We strongly advise against Covers Wonen, and if you still decide to go with them, please read all documents carefully before you end up being the loser. We have refrained from renting and are looking for an alternative real estate agent. Finally, our contact person was not competent in navigating the conversation about the contract (or simply didn't feel like it) and lied in the communication (even after demonstrable proof). 0 stars if possible. EDIT: I see that Covers Wonen doesn’t give up, given the reaction. Of course, I am referring to the rental agreement which indicates what changes are taking place according to the general terms and conditions. It's a shame to try and portray me as someone who has never rented before. The 1 star is earned.

They are undoubtedly good at their core business: selling and renting houses. I was approached because I was a tenant of one of their clients; I was put under quite some pressure to terminate the lease. Things were said about my legal status as a tenant that turned out to be untrue (after verification with a lawyer). I experienced the conversation as very intimidating.

Very pleasant collaboration, quick response and the entire sales process taken out of your hands. I was very apprehensive about the sale but it turned out not to be necessary at all.

Engaged, expert real estate agent, very service-oriented and always quick to respond. Solution-oriented approach and very pleasant contact. Absolutely recommended

Kris is a Top Performer! From start to finish! Good guidance, good advice. Definitely recommend and all of that with a smile!

The contact was pleasant and easy. Very pleased with Covers Wonen Makelaars. I can certainly recommend them.

The agent is collaborative, actively works and responds, and is communicative for all components of the sales process.

Perfectly fine. Existing contact. Already good and only got better!! Would recommend them again!

Throughout the entire sales process, I had pleasant contact with the real estate agent and was well informed about viewers and bids. In doing so, I received expert advice.

I have been kept well informed about the viewings and their outcomes. I was also advised well throughout the entire process.

Entire journey done without worry. Within the agreed period with excellent results. Covers fulfills the appointment and provides good advice.

Expert, honest, patient, decisive, a great service and it felt enormously safe and familiar to go through this process together.

Recommended, for both covers and vercovers!

Unfortunately, I had a bad experience with this company. My landlord hired them, so I had to work with them. They did the final inspection of the apartment and withheld money from my deposit without telling me anything about it, after their agent explicitly told me that everything was fine. When I asked why the money was withheld, they casually said 'poor cleaning,' but gave no further explanation, despite me asking multiple times. Furthermore, they claimed it was my landlord's decision to withhold the money, but my landlord showed me that they had already withheld the money before even receiving it back. They stopped responding to emails after I confronted them about it. Do yourself a favor and don't do business with this agency; I wouldn’t trust them.

Do what they promise and are clear in everything! Had a nice contact with Meta, who kept me constantly informed about everything.

All praise for Meta. She is very helpful, empathetic and resourceful. Meta and her team are a great group of professional agents. She promised us in December that we would find a place in February-March, and she kept her word by helping us find our house in Zuilen at the beginning of March. A real recommendation for non-Dutch speakers who want to learn the ins and outs of buying or renting a home or apartment for the first time.

Very professional real estate agent. I rented through them and was impressed by their professional attitude, helpfulness, and communication.

A very pleasant real estate agency that advised us well and helped us greatly with the sale.

Highly skilled realtor who was always ready for me. Easily accessible for all questions and the purchase was excellently guided

Expert, very involved, nice people. Good service. Real estate agent Meta Cankrien also kept me informed of various matters outside office hours and on weekends. Excellent negotiator. Good consultation. Very good assessment of things. Also attention to the human aspect. Absolutely recommendable.

Abuse their power so they can charge exorbitant amounts for the final cleaning.

Meta is a fantastic, friendly, helpful and professional worker. A very reliable company, they helped my friend and me find an apartment in Utrecht in no time. Highly recommended.

During our rental period (lower apartment in Utrecht, rental period: October 2019 - October 2022) we experienced a lot of moisture and mold. (See attached photos). The landlord ultimately installed a simple bathroom extractor fan as a solution. However, this did not fix the problem. Due to the moisture problem, the mold also spread to the roller blinds (property of the renting party). We informed the renting party in a timely manner that the mold was spreading to the roller blinds. However, this still became an issue when terminating the rental agreement. Now, the cost of the roller blinds has been deducted from our deposit without any explanation. We find it unacceptable that Covers Wonen Makelaars has been ignoring us for weeks. Furthermore, we also find it unacceptable that the renting party has not contacted us either. We would like Covers Wonen Makelaars to contact us and ensure that the withheld portion of the deposit is still paid.

As a tenant, I find that they have provided an excellent service, from arranging the viewing after I responded to the advertisement, to maintaining contact during all steps. They even sent an English copy of the contract so I didn't have to translate it myself. They were always easily accessible and answered my questions quickly. I am very happy that I had them as a fixed point of contact in my search for a home in Amsterdam.

Covers & Jonker Makelaars deliver on what they promise you. A very pleasant collaboration with both Bastiaan and Arthur and the rest of the team. Communication runs smoothly, they know the market and think along with you. A reliable party that assisted me professionally, friendly and competently in the sale of my house in the Museumkwartier. And that was successful to everyone's satisfaction. Thank you very much! Sonja

We rented out our apartment through Covers & Jonker. The entire process went smoothly. They are very efficient and courteous. They answered our questions quickly and clearly. Thoin and Pam were very helpful.

Covers was responsible for the rental of our apartment for six years. Regarding finding tenants, they did a good job. They were always able to find tenants. Because we live abroad, they were responsible for property management, including checking whether all payments were made. As far as property management is concerned, they offer no value for money. They respond slowly to communication. Both owners and tenants experienced a lack of communication. This resulted in us not being aware of problems with our apartment. The check-in and check-out process went poorly; this led to conflicts between the tenants and us, which could have been avoided if there had been timely and adequate communication. As a result, we had a conflict with our tenants that we resolved. However, this could have been prevented if Covers had done their job properly. We feel they are after quick money and not fulfilling their responsibilities, resulting in poor customer experiences. Meanwhile, they evade any possible responsibility and show no reflection.

Very fine and professional guidance during the purchase of a home. Bastiaan provided us with good advice and even helped us find a home quickly in this housing market that met all our requirements.

Very satisfied with Covers & Jonker. Bastiaan helped us to our complete satisfaction in finding a new home. Both Bastiaan and colleague Manon communicate well, promptly, clearly, and Bastiaan also shares any significant disadvantages of a property to take into consideration. Would definitely recommend Bastiaan.

Don't rent an apartment if this agency is part of it. They support the fraud of the landlords. Unprofessional communication. We never received reports/photos/evidence, even though it was often requested. After the fraud occurred, they simply started ignoring us.

A great professional and fast service. Skilled and friendly. I can recommend it to everyone.

Unprofessional and unhelpful. The communication was very poor. To give an example: we had a leak problem (large moisture/mold in a wall) that took more than two months to fix. Please take this into account and consider renting from another agency, I have never had such a bad experience.

Arthur took extensive time to inventory my wishes in order to offer apartments that fit within my budget and needs

Pleasant to deal with, businesslike and professional. Knowledge of the local situation

I highly recommend their services. Look for Manon... She is the best ;) They helped me a lot when I was looking for a rental property. I have two teenagers and they found the perfect apartment for us. Later, Bastiaan also helped me find and buy my current home. He was very attentive to us.

Bastiaan fantastically helped us with the purchase of a house in Utrecht. He has a very sharp eye for the quality and value of a house and gives great advice in determining an offer. He listens well to our wishes, is easily accessible, and takes the time. Top!

C&J is skilled, open and provides an objective advice. The team is customer-focused and often willing to take an extra step to ensure things are properly arranged. The management/rental branch works professionally with consideration for both tenant and landlord.

Warning! Please note that we were scammed by the apartment owners during the move. Covers & Jonker Makelaars did not support us but stopped responding and supported the scam. The owners, out of greed, did not pay back the full amount. Stay away!!!!

Bastiaan and Manon have helped us for the 2nd time with the purchase and sale of our house. Just like the first time, everything was well taken care of and neatly settled! Covers and Jonker is definitely recommended!

I am an expat in Utrecht and rent an apartment. It was a pleasure to work with the team at Covers & Jonker Makelaars. They were helpful, responded quickly, and were clear in the documentation and details about the rental property. A real recommendation!

Bastiaan helped us with the buying and selling of our previous and current home. Good knowledge of the subject matter and the market. A possible step towards a new home will certainly be taken with Bastiaan again.

Great experience with Covers & Jonker! Nice house rented on a temporary basis. Always friendly people who helped me when something broke down etc. Covers has a network of good supporters who are then activated. Also received the deposit back neatly. Thank you very much!

Bastiaan (and Manon in the office) helped us with the purchase of our new house and the sale of our 'old' house. He is open, honest, relaxed, and very involved. Relaxed when possible, and goes all out when necessary.

Extremely good, friendly and honest service. Bastiaan and his colleagues are completely there for you and think along at every step. A real recommendation!

Bastiaan Jonker helped us with the purchase of our house. Experience, service and customer-friendly and with Bastiaan we felt in good hands. Craftsmanship and humour, a beautiful combination!

Very satisfied with the professional approach and service during the sale of our apartment in Utrecht by Covers & Jonker Real Estate

Excellent service, professional and reliable. Previously realized by Mr. Jonker and colleagues. We are still very happy with our purchase. Thank you for that.

Very satisfied, good knowledge of the market in Utrecht and they helped me very well to buy my dream house! Would never have succeeded without them.

The viewings are a facade, the buying party is already in place at the time of publication, this club likes to keep you on a string.

* Does not protect your rights against a landlord behaving inappropriately * Does not pay back your deposit on time

The worst real secret agent ever!!! Bad service, bad brokers

Rented a house and everything was done professionally.

Earlier this year, I was looking for a home in the Jordaan, Amsterdam. The viewing turned out to be a farce; the decision seemed to have been made beforehand. Arthur Covers does business in an unfair and untransparent manner; doesn't communicate with customers and openly belittles them. Unreliable firm.