All brokers in Velp

This real estate agent was recommended to me by his sister who rented my house from a company in which the real estate agent participated. I live in Suriname and the tenant had, after many reminders, placed the rent on his company, after which the payments eventually came through regularly. Upon expiration of the lease agreement, the contract was not continued by his sister. It turned out that the housing market had also reached a peak. The maintenance during seven years had been minimal...

A very pleasant service and correctly assisted. An enthusiastic real estate agent with a wide experience was very nice throughout the entire sales process.

Very good perfect compensation fair assessment nice service good appointments made really good accompaniment

Very pleasant contact. Quick response to questions. Always proactive approach. Very satisfied. Has also done appraisals for me before, Great!

Had a great experience with Harry, that's why not 1 star. Petra on the other hand is terrible. Unprofessional, arrogant and poorly informed. They answer questions wrong or not at all. And I'm certainly not the only one who has experienced it like that. I just saw another negative review from 3 years ago about her!! Don't understand what she's still doing there. If I worked like that, I would have been fired within 24 hours! Great real estate agent, as long as you don't have to deal with Petra…

Literally as old as it gets. Also done business in the past and always to full satisfaction. So again now.

The real estate agent was very confident and had good insight into the price, also knew exactly what would happen, really someone who understands their profession. Also very relaxed.

Everything went super well and nicely. We are very satisfied with this real estate agent. The viewing planning was great. The tour and the buyers' consultation were excellent and the further guidance of the final buyer was also good. The information provision was great and complete.

Proper handling and processing of the sales and notarial matters that were to be regulated. To be recommended,

this is a very nice real estate agent, very professional, friendly and everything is quickly arranged. i highly recommend this real estate agent

1 star is too much for these people

disrespectful

Unscrupulous distributors, exploiters and liars. Do not trust these people and be careful with them: they become aggressive when you point out their misdeeds.

These are heavy swindlers! Be careful, people don't hire them! Liars. I didn't get my deposit back even though I had the right to. I have all the photos of your house, just lying!! Luckily, I also have photos of how it is now.

First party to do business with. Fast service and friendly treatment

We have had no too good experience with this real estate agent. We viewed two rental houses with Petra, one of the employees of B&vL. Both times she was poorly prepared, she could not or insufficiently answer our questions and the information she did provide turned out to be incorrect later on. The communication in the run-up to signing the agreement for the second house was not good, we had to call everywhere ourselves. Also, we were suddenly presented with disproportionate costs that had not been mentioned before and upon inquiry about this Petra was very vague and laconic, even irritated by our questions. Moreover, we would only receive the contract after we had paid the (quite high) deposit. We therefore asked for a draft contract and when we finally got it with much effort, it turned out that also in the contract completely different (crucial) things were stated than had been verbally agreed upon. In short, an unreliable and not transparent real estate agent who does not want to make any effort for her possible tenants. We now know after inquiry that the way B&vL works is not as it should be. We are glad that we finally followed our gut feeling in time and did not go into business with this real estate agent. Meanwhile, we know how it can also be and have found a nice little house through a reliable real estate agent.

Oplichters, appartementen met torenhoge huur aanbieden. Dingen vragen en vervolgens niks meer van zich laten weten. Slechte communicatie via 123wonen Arnhem. Slecht bedrijf en zeker niet aan te raden!!!!

Onduidelijk, slechte communicatie, werken samen met onbereikbare bedrijven die je je geld niet terug doen, zeker geen aanrader

Ik was aan het zoeken naar een plekje, na afgewezen te worden heeft Matthieu me voorgesteld bij een ander huisje. Deze heb ik nu gekregen! Alles is heel duidelijk gecommuniceerd, ging vlot en vriendelijk. Dus bij deze: bedankt!

De service van Mattieu is een lichtpuntje in deze duistere huizenmarkt

Dat is niet goed.

Fijne makelaar het inschrijven is makkelijk en er komen steeds meer huurwoningen

Slechtste bureau ooit

Geweldige ervaring. Jeroen staat altijd klaar om te helpen en reageert snel. Absoluut aan te bevelen!

Na een super goede ervaring met 123Wonen Gouda-Woerden, hier helaas een tegenovergestelde ervaring gekregen. Beste mevrouw aan de telefoon was zeer arrogant en neerbuigend. Ik hoop dat ze met het verkeerde been uit bed is gestapt, en niet structureel potentiële huurders weg aan het jagen is. Ik ga in ieder geval naar een ander.

Wat een fantastische agency❗ ik was op zoek naar een woning, en had het beste gevonden met de help van Laudy en Mirtel. Ik zou deze agency 100% nog een keer gebruiken als ik moet verhuizen in de toekomst. Dank jullie wel ❗

Een fantastische makelaar. Erg vriendelijk en benaderbaar. Ik zou hem zeker aanbevelen.

Klein maar heel mooi opgezet met duidelijke informatie van vroeger

Tot nu toe tevreden over de service en info. Ik moet nog gaan verhuren dus daarom "nog" geen 5 sterren.

Goed en plezierig contact met zowel de makelaar als met het kantoor. Snelle en effectieve service met een goed resultaat.

't Mauritshuis Makelaars is deskundig, meedenkend en ontzorgend geweest bij de verkoop van onze woning. Erg tevreden over de geboden dienstverlening.

Very well assisted. We were listened to and given good advice at the time of purchase.

The sale went smoothly and effectively. Prior to the sale, 't Mauritshuis was also my letting agent for the house. As a result, they already knew the house inside out. The successful sale was a great way to conclude a 10 year good cooperation.

I was very well guided through the entire sales process, including styling tips and good photos. My feedback was responded to well. Ultimately a very nice result!

The main advantage is that the real estate agent sat on our side and acted from our point of view.

Everything went excellently, but we had to get used to the fact that a lot was going through the internet. That took a lot of time.

Excellent service and guidance for both rental and sale. We are extremely satisfied with the services of Mauritshuis. Both in renting out and selling our house, we have always received excellent assistance. The contact was pleasant and professional, with short lines and clear communication. The employees are friendly, think along well and know exactly how to achieve the best result. What we particularly appreciated is their personal involvement...

Top service! And a social broker.

Mauritshuis is an extremely reliable real estate agent with friendly and attentive employees who quickly keep their appointments

Top realtor..super nice service and patience..office good accessibility...staff extremely friendly and accurate...and especially a people person realtor

Very adequate guidance, always quickly reachable for questions and fast follow-up of matters that need to be arranged. Very pleasant interaction.

From the beginning, a good collaboration immediately and with their expertise, approach and good communication, I wholeheartedly recommend 't Mauritshuis Makelaars. Especially if you are looking for a reliable and engaged real estate agent!

I have had a very unpleasant experience with this realtor. The owner, Eric van de Heuvel, discriminated against me and gave negative advice based on that. Mr. Van den Heuvel was very unfriendly in his communication, bordering on rude. Very arrogant and definitely not recommended. It has since been learned that at least one person has had a similar experience with the same gentleman. (Update June 3, 2025: The original text has been marginally adjusted following a letter from Mr. Van den Heuvel's lawyer and the real estate agency. The truth can walk naked through the streets, but lies must dress up well.)

't Mauritshuis Makelaars helped me find my first home. During the search, they were quickly accessible and personally and expertly considered how to succeed in this. And that succeeded!

If I could give zero stars to this realtor, I would have. Owner, at least that's what I think, an older man, incredibly arrogant and condescending. Had already heard rotten stories about this realtor, but now know for sure from my own experience: I don't want to do business with this realtor, I've never experienced anything like it.

This realtor is definitely not recommended. Everyone is arrogant and unprofessional. Would not do business with them!

I was looking for a quality property for one of my expat clients. The houses offered by 't Mauritshuis Makelaars are always of a high standard and this time I wasn't disappointed either. Very perfectly and completely furnished house found for a good price. Professional and fast service from team 't Mauritshuis ensured that I have a very satisfied client. Thank you very much on behalf of Dutch Home Hunters.

Dit was de meest afschuwelijke ervaring die ik ooit in Nederland heb gehad sinds mijn aankomst in 2021. Bij het uitchecken uit het gehuurde appartement schreeuwde Eric, de directeur van Mauritshuis, tegen me en stampte hij met zijn voeten. Hij beledigde mijn man ook nog eens in een e-mail. Mogelijk racistisch en seksistisch. Absoluut onprofessioneel. Ik zou minsterren geven als dat mogelijk was.

Extremely satisfied with how the mediation of my new rental property went. I could practically contact them at any time with my questions, and communication was transparent and clear. Thanks again team DK!

Matters very poorly organized. Ultimately a property was purchased through a detour despite it being for sale at DK. They don't want to sell, they don't call back, no appointments can be made with Paul and the office. Astonishing in these times.

They don't respond at all to emails, apparently don't want to rent anything out. Poor service. Properties that are already rented are still listed on the website.

Nice people, engaged multiple times.

After waiting three weeks for a response to the email and having called several times, still no reaction received. A bad situation. I do not recommend it.

This realtor has the dubious honor of receiving my first review ever. For some time now I've been trying to get in touch to schedule a viewing. Three times I receive the response 'the colleague who handles this is not available at the moment, he will contact you'. In the meantime, six weeks have passed. It seems to me that when you have a property for sale, you also want to facilitate the sale properly. Based on my own experience and the other experiences shared, this realtor is missing significant opportunities and there is (plenty) room for improvement. As a selling party, I would definitely pass this realtor by. There are plenty of better alternatives in the Arnhem region.

I can only confirm all the negative reviews here. This real estate agent seems to have absolutely no interest in actually renting out their offices. I've been trying to rent an office space for more than two months now, but each time I was brushed off with a vague answer. A callback? Forget about it, they simply don't do that. When I asked if the office was still available, I was told that it was free and that I would be called back (which of course didn't happen). After even more phone calls, it suddenly turns out that all offices are rented for six months to victims of a fire – while the same office space is still listed online as available. It seems like they don't even want to rent out the offices and are just stringing you along. If you’re looking for a reliable and professional real estate agent, definitely skip DK Makelaars. There are plenty of better options in Arnhem.

Nice office, I like doing business with them.

We are very satisfied, and a super friendly helpful realtor.

Good

Such an unreliable office. They don't even know what they want :) I was supposed to receive a callback 3 times but never heard anything. Mr. says very nicely you should just stop calling. DK realtor, you failed.

Was interested in a new build and called but not being called back

Good Company

I was supposed to receive a callback within 24 hours. Meanwhile, 4 days have passed and still no response

Het personeel was zowel telefonisch als persoonlijk zeer respectloos, weigerde naar me te luisteren of de deur voor me open te doen, terwijl ik al huurder ben. Ik moest het kantoor in Den Bosch bellen om daadwerkelijk geholpen te worden.

Het enige voordeel is dat je goedkoop kan huren. Maar dan de rest. Bij het afsluiten van het contract worden alle bewoners van de woning gedwongen om een veiligheidspakket te kopen, voor 100 euro, waar een goedkope verbanddoos en een rookmelder in zit. Dan ook nog 65 euro contractkosten. Per bewoner. Ook als je gewoon een koppeltje bent. Service is 0, ze proberen eerst zo lang mogelijk om de huurder op te laten draaien voor onderhoud of problemen met bijvoorbeeld afvoer. Als klap op de vuurpijl, de woning kan onaangekondigd gecontroleerd worden door Ad Hoc personeel. Zo'n beste man hebben we ooit aangetroffen toen we thuis kwamen en hij zat te schijten op onze wc. Deze organisatie is 3 werf ruk.

Mensen die niet kunnen praten en geen respect hebben. Allereerst kreeg ik geen reactie op e-mails. Ik krijg twee verschillende antwoorden voor één locatie in hetzelfde gesprek. De telefoon die ophangt zonder dat er iets gebeurt aan het einde van een respectloos gesprek.

Communicatie verbazingwekkend slecht

Top bedrijf! Samen met mijn partner 2 huizen mogen bewaken. Altijd goeie communicatie, veel begrip en bereidheid tot meedenken. Wij hebben nu een vast huisje gevonden, maar mocht ik ooit nog antikraak gaan wonen zien jullie mij zeker terug. Bedankt team Arnhem, voor de fijne tijd en gezelligheid.

Altijd mooie huizen gekregen. Denken met je mee als je eruit moet! Ik heb altijd goed contact gehad net AdHoc

Alles duurt lang, afspraken worden niet nagekomen, communicatie is 0 en personeel is onbekwaam. Maken misbruik van woningnood. Walgelijk bedrijf, geen zaken mee doen.

Heb een aantal jaren kunnen genieten van de dienst die Ad Hoc te bieden heeft, echt super!

Na een jaar gewoond te hebben op een fijne plek via adhoc, werd het huis helaas gesloopt. Dit was vooraf uiteraard bekend. Gelukkig was er de zogenaamde voorrangsregeling. Deze regeling zorgt ervoor dat inwonenden, wiens woning gesloopt of verkocht worden, voorrang krijgen op een eerstvolgende beschikbare plek in de regio. Dit bleek in realiteit helaas anders te lopen. Een maand voor de sloopdatum, zou er een andere woning beschikbaar zijn, die vanzelfsprekend naar ons zou gaan. Na een maand wachten & bellen bleek de locatie 'niet beschikbaar', zonder enige reden. Vervolgens waren er 3 soortgelijke woonplaatsen in de regio die wij 100% zouden krijgen. Maar telkens werden deze mondelinge afspraken niet nagekomen. Na 3 maanden bellen werden onze belletjes afgewimpeld, en moesten we maar een e-mail sturen naar het hoofdkantoor. De manier waarop Adhoc omgaat met hun 'klanten' is respectloos. Vandaar deze beoordeling.... Een laatste advies voor iedereen die met adhoc in zee durft; Doe dit niet voor de lange termijn!

Ad hoc was heel transparent, altijd snelle reacties, prima meegedacht en flexibel gereageerd op problemen. Altijd super vriendelijk en vertrouwd contact met hun gehad! Klinkt als of ze me hebben betaald om deze recensie te schrijven, maar ik ben oprecht echt heel tevreden en 3 sterren gemiddeld zijn echt veel te weinig.