PSG Wonen

I am not a client of this real estate agency, but I have closely witnessed how they treated someone in my immediate circle in an utterly scandalous manner. After receiving a housing offer and formally accepting it, he was completely ignored. No response to emails, no answer to phone calls or messages for days of radio silence. What makes the situation even more serious: when I called, they picked up immediately. As if they consciously select who they want to speak to or not. This was not a misunderstanding. This was intentional. And that is completely unacceptable. A real estate agent who treats people this way is not only disrespectful and unprofessional, but shows a worrying lack of integrity. This goes beyond bad service; it strikes at the heart of decent service provision. If this is the standard for what this office stands for, one should seriously question whether they belong in this profession. For me, it's clear: anyone who takes themselves and others seriously should stay far away from here.

This office is a prime example of how not to treat people as a real estate agent. After a commitment regarding a property and my formal confirmation of acceptance, I was ignored for weeks. Not a single substantive response. No confirmation. No rejection. No explanation. Just silence. Deliberate. Repeatedly. Systematically. I have tried dozens of times to make contact. By phone. By email. Via WhatsApp. No reaction whatsoever. Until I called together with someone else using a different number – then the call was answered. Selectively ignoring clients is not miscommunication, it's a conscious choice. A disrespectful, cowardly choice. What’s happening here isn’t an error. It’s a procedure. A pattern. People's lives are being played with, with houses, with security. And as soon as you need something, this office completely disappears. Invisible. Unreachable. Irresponsible. I have filed a complaint and will have this situation investigated legally. Not only for myself, but also to warn others about this company. If you value clarity, reliability, and professional contact: do not enter into an agreement with them.

This experience was efficient and professional. Lord Diego was honest and friendly, and he taught us a lot during the viewing and contract process. We wholeheartedly recommend this balanced experience to everyone.

Fast, responsive, fair and pleasant are not often used words to describe real estate transactions, but I gladly recommend PSG Housing. Our experience was great and we are happy that we had help finding our house!

What amazing people! Can't say anything else! Top service and a lot of patience for everyone. No question is too crazy and everything is taken into account! I advise everyone to look for a home through PSG, spent months with other rental agencies without result. Helped within a month at PSG with a beautiful house! Thank you very much for all the help, we are very grateful to you!

I would like to sincerely thank Mr. Diego. Everyone knows how difficult it is to find living space in The Hague. In those difficult times, he was a lifesaver for me and my family. The way he approached things and the professionalism he showed were admirable. Therefore, I highly recommend everyone to look for accommodation to work with Mr. Diego. As he says, he offers not only accommodation but also a home to live in. Thank you again, Mr. Diego.

Diego is an excellent realtor. He is incredibly punctual, always available to answer questions, and truly understands the needs of his clients. He found the perfect home for me in no time. What distinguishes Diego (and I have contacted many realtors) is his commitment to transparency and integrity. He adheres to the rules in an industry where that is not always the case. He is an example of how real estate should be. Thank you, Diego, for all your work.

My family and I were happy to meet PSG Housing and do business with them. Mr. Diego and his company did great work for both parties, the hospital and the tenant, by supporting us with the visit, the paperwork, and everything needed to achieve our goal: renting a home in The Hague. I wholeheartedly recommend his work. Thank you for everything!

Dear Diego, I want to thank you immensely for your enormous effort to still be able to let the girls live in their little house as agreed. You have no idea what that means for them after all the setbacks, stress and experiences. And they are just beginning. They’ve settled in and for this moment all primary things like sleeping, showering and being able to cook are present and now they can create their own home but thanks to your commitment and empathy, that will certainly succeed. So thank you again so much! Jacqueline

Friendly, flexible and professional!

Diego is an example of remarkable patience, expertise and friendliness. He has flawlessly helped us in the housing market in The Hague. I highly recommend him and his company when looking for a home! You will be in good hands!

Diego is an incredibly helpful and pleasant realtor! He is always ready to answer questions, a good mediator between tenant and landlord, and thinks along when finding solutions for ‘problems’. From A to Z, Diego has guided and helped us well at every step. In a short time, he helped us find our new home! In short, working with PSG wonen is an absolute pleasure and we wholeheartedly recommend it!

Seamless experience collaborating with Diego to rent my first house in the Netherlands as an expat. He has respect for the tenant and is transparent throughout the entire process. Highly recommend!

Excellent service and guidance to match!

Working with PSG Wonen is very pleasant. Short lines and quick action are strong points they stand for; I can certainly recommend this broker!

A friendly real estate agent who knows what he's talking about. Gives good tips and advice. Doesn't just do things to make money and has really listened to our wishes. We recommend PSG-wonen to everyone.

Diego is proactive and gets things done. A great thing about Diego is that he communicates very transparently. Clear and very efficient. You are truly taken care of. This journey can be completed within a few weeks with complete confidence. Really top!

Received super nice and helpful advice on what to do with the apartment before it comes for rent. Received many useful tips. Always reachable, via WhatsApp, phone and email. Very careful screening of potential tenants. Everything well prepared both for me (the landlord) but also for the tenants.

Really great collaboration!! And active, clear and always available! Definitely recommended to do business with this realtor!

Everything went very smoothly Diego helped us really well. His enthusiasm certainly ensured the quick sale!

Diego and his team might just be the best you can find in the city. Unlike many other real estate agents in the Netherlands that I have met, Diego is a very friendly and approachable person. It's remarkable that he always takes the time to personally connect with the potential tenant and answer questions, which was very important to me. Pragmatic and to the point, he helped me sign my new rental agreement with maximum professionalism in less than a week. As a prospective tenant, I am very satisfied and I would recommend their services to everyone.

We have been working with Diego from PSG for 7 years now. Diego is a capable, professional, cheerful and friendly agent. He always manages to find a good match between tenant and landlord. That's why we entrust our house to Diego.

Diego successfully completed the rental process in a pleasant manner, not least due to good/timely feedback(s) regarding progress!

This was a very good experience. PSG is top.

Hi Diego's attention was spectacular! Our situation was very complicated and Diego offered us a chance as quickly as possible. Now we are very happy with our new house, thanks to him our dream of starting a new life in this country has come true🥰 Thank you so much for everything❤️

Diego and Chris helped me view an apartment and pick up the keys within 1 week. They worked tirelessly (even during their vacation) to ensure that the viewing, documentation, rental agreement, inspection, and key handover went well and on time. They were professional and personable.

We were very pleased with the service and mediation of Diego Sanchez from PSG Housing. He was friendly and patient and explained the process well. He also helped us with extra forms that we needed for the housing permit and communicated clearly and quickly with us when we had questions. I can wholeheartedly recommend these services.

Great contact with Diego and helped within a few days with a new apartment! For the next step, I will definitely come back to him again! He is a super good host

Great service!

I was very impressed with the help and support from PSG in arranging a suitable apartment and later completing the documentation on time and according to the rules and procedures. I would wholeheartedly recommend PSG for carefree and reliable housing deals.

Extremely helpful! Takes the time for you and arranges everything neatly.

What a great realtor! Never thought we could find an affordable apartment so quickly, but Diego helped us greatly with that. Honest and reliable, you can always contact him with questions and he thinks along with you. Very pleasant and direct way of handling things. We are very happy that we accidentally came into contact with PSG.

Kind officer Diego, who helps me a lot,

This office doesn't sell nonsense. Straightforward and to the point. Compelling arguments, which indicates good/extensive experience. Pleasant to discuss with, you lose against him, yet the market makes you a winner.

Our pros and cons as future tenants: + friendly + quick response for the first appointment - said we would get the property immediately after the visit, but then broke off contact - very slow to no reactions the days after the first visit - did not respond to our messages and phone calls after the visit. Overall, not a good experience.

Really great how the realtor (Diego) calmly and professionally collaborates with you to prepare the house for rental. Very happy with the good advice.

A sheer pleasure to deal with Diego, very professional and friendly service without pressure. I would highly recommend using this company because they went above and beyond during the entire, very stress-free process!

After I expressed interest in an apartment, I immediately received a reply requesting documents to be submitted. Within a week everything was signed and I got the key! I am incredibly satisfied with how everything went. Diego is very friendly, pleasant, serious about his work but also keeps it lighthearted creating a really nice atmosphere. In short, definitely recommended!

We were very well assisted by Mr. Paredes Sanchez Groenendijk and very satisfied with the service and handling surrounding our rental agreement.

Excellent service and support during the apartment renting process with the owner. Clear comments and responses. Excellent service and support during the rental process of the apartment with the owner. Clear remarks and reactions.

Thanks to the expertise and personal guidance, our house was rented quickly and well. In short, an excellent service received.

This is now an example of how you want to be treated. honest, clear and does what he says.

We are very pleased with the work of Mr. Diego Paredes Sanchez Groenendijk from PSG Wonen VBO Makelaar, who coordinated the effective mediation between tenants and landlords when renting an apartment in The Hague in April 2021. He negotiated better rental terms, responded very quickly to doubts and questions (even on weekends), was an excellent problem solver and proactive. He sent all necessary documentation complete and on time, and gladly gave advice about service providers for new tenants. We recommend everyone who wants to work with a great professional with a good vibe and always positive approach. Thanks again Diego for your hard work! Eva & Mariano

Very good and professional service. I would highly recommend it.

This broker thinks in solutions, is very professional and nothing is too much trouble. His fast service and contact are also great.

Unable to get in touch with him/her.

PSG Wonen provided excellent service. From the first contact to signing my contract, Diego was very friendly, helpful and accommodating. He answered all my questions and gave great guidance throughout the entire process!

Very nice contact with this real estate agent. Respond quickly, think along and very friendly.

Diego perfectly helped with the rental of a property. He is always ready to answer your questions and keeps his word. Takes a lot off your hands and regularly follows up during the rental process about the progress.

Terrible service. They charged us far too much money for everything, I moved and all the candidates I sent them to take over my contract were offered other properties, so I lost a lot of money, had to hire a random person to take my place, because at the time I also lost my job due to corona and that had a negative impact on my old housemates. I absolutely advise everyone not to rent from this company. Especially for Diego, the agent. I received no support from him during my move, and as I said before, he even made it more difficult for me to know what my financial situation was and in these times of crisis for everyone. This man takes advantage of foreigners and students who need to act quickly. Edit for the answer: The last candidate I showed and who currently resides as a tenant also received several homes offered, but he accepted them because he connected with me, so it is not true that the other 5 candidates were all students without income. I had to almost send emails consistently every day to get answers, quickly finalize the contract, and repeatedly call. The administrative costs of 500 euros should be charged to the landlord since you represent him and not the tenants. The only reason I didn't send a letter via my lawyer is because the invoice is not in my name. You can back up your contract as much as you want, but your work ethic is worthless.

Fast and reliable service. Diego is an efficient, excellent professional who does everything to help you. A real recommendation!

PSG Wonen is a professional and proactive rental agent who has rented out my property well and quickly time after time in recent years.

I have been working with this realtor for years and I am very happy with them. The relevant documents needed to properly arrange the rental of the property are always delivered neatly and on time. Furthermore, I can contact him for good advice.

Great help with finding an apartment, quick response and everything according to appointment. Definitely recommended!

Professional, fast and service-oriented

Very fast and reliable service in a friendly environment, but always professional. I can wholeheartedly recommend PSG Wonen.

Diego helped us, as a buyer's agent, with the purchase of an apartment in ’s Gravenhagen. Diego communicates easily, not only verbally but also by email, Whatsapp and telephone which was very convenient for us because we live far from ’s Gravenhage. He is open, honest, realistic and knows the housing market in ’s Gravenhage well. Because he, as a (purchase) agent, has easy access to information that is not or difficult to access for a layperson, he was able to help us set a realistic and achievable price. In negotiations with the selling agent, he was able to negotiate a significant discount on the asking price for us. In summary: we are very happy that we hired Diego for the purchase of our apartment.

We were helped by Diego with selling our house and finding a new home. Everything was arranged within a short period. The communication was smooth, very professional, and we experienced everything from A to Z very pleasantly. Highly recommended!

Very satisfied! I was helped very well. The property was placed on the market according to the appointment after a conversation and quickly sold. Everything went smoothly. Also, the advisory role of psg-wonen was very well received.

Diego is a very efficient professional who really goes out of his way to help you. I had a great experience with him; he is a very intelligent and reliable person. A real recommendation!

Very professional, good communication, plenty of clarity throughout the entire process and every step was arranged in a timely manner. Would highly recommend after several experiences with substandard agents, what a contrast.

Diego is extremely friendly and accommodating. He found a home that was very suitable for us. We can certainly recommend Psg wonen. Diego is very friendly and has found a perfect home for us. We recommend psg wonen.

Diego and his company PSG Wonen, in my experience, are the best real estate agents that exist in the Netherlands so far. They are professional, personal, helpful and super friendly. Are you looking for someone who is truly there for you as…

Very satisfied with Diego. Good and fast service, always quickly reachable and helps wherever needed. We definitely recommend PSG Wonen!

Thank you for everything. I rented a perfect house in a short time. The service is great. The real estate agents arrange everything as if they are renting out the house themselves. I can definitely recommend PSG Wonen.

Highly skilled and above all reliable advice from Diego Paredes Sanchez Groenendijk of PSG Wonen, rented tenants for my property via the Vacancy Act, and now a rental property found for my son. Helpful and friendly. A realtor…

Always available and helpful. It was a pleasure to work with Diego and PSG Wonen. I definitely recommend it for everyone.

A very nice company that does everything to make you feel at home quickly. A real recommendation! :)

Diego is a very professional realtor who successfully helped me find very comfortable accommodation for my daughter, who had just graduated, for a 'good price'. Diego's precision, knowledge of procedures, efficient…

Diego is incredibly helpful and always brings a great attitude to his work. As other reviewers have already said, he is very efficient. Few other companies we’ve worked with were as professional. You notice that he has a…

We were exceptionally well and quickly assisted with our apartment. Thanks to Mr. Diego, who was always easily accessible and particularly helpful. Highly recommended.

PSG Housing ensures a fast and smooth handling process. Great service!

Very accurate company. Special thanks to Mr. Diego.

Good and friendly service! Always reachable and Diego helped us well.

Diego is very friendly and helpful. He is also easily accessible and easy to communicate with. I absolutely recommend PSG living.

PSG Wonen under the leadership of Diego, who is very kind and responsible, is a great real estate company that helps you find your new dream home in The Hague and surrounding areas. As a satisfied customer, I can only wholeheartedly recommend it!

Diego (from PSG Wonen) was absolutely fantastic in providing the services. As an expat, I had a lot of trouble finding a home far from India. However, Diego ensured that I could view the apartment on time, and moreover…

Totally unprofessional and unreliable. Once my deposit has been refunded and my calls are answered, I never want to do business with PSG Wonen again.

Very pleasant and accessible realtor. Very customer-focused, good communication and open and transparent!

good contact and appointments are kept

Easy to reach and quick contact, helpful. Good service