All brokers in Hoogeloon

Knows the market like no other. Extremely good at aligning supply and demand so that the chance of success is high. Compliments

Helped us very nicely

I did not receive my deposit back after the contract for a short stay apartment ended; she deducted and charged many items with an unjustified reason. Although the contract for the apartment states that everything is included for gas, utilities, and internet, she charged me excessive gas consumption without any proof after the contract ended. And she charged me waste disposal fees without any document, even though I pay this to the Eindhoven government. And I am in the process of preparing to get legal advice on how to deal with this. I do not understand why she is lying to me. And here I discovered that she is deceiving people who see a review here.

Don't go there. She hasn't refunded my deposit, even though everything is clearly stated in the contract. I am taking her to court at the end of this month, although it will take a year to find a solution there, but let her taste her own medicine. I advise everyone to do the same or contact me and I will connect you with my lawyer. I have notified her for more than 14 days according to the signed contract and she is lying in her answer below. All documents are available, all documents.. I can share the name of my lawyer with you and make a plan with everyone who approaches me, along with her tricks. Shame on you for lying and refusing to return the money, even though I was very kind to her. Documents and paperwork do not lie. Change the name of your office to Pinocchio realtor. I cannot confirm or deny it, but I feel that she is biased (I don't want to use the R-word) against foreigners. It’s up to you to experience it. But this is how I felt, I was treated as if I didn't understand and in cases a second-class citizen.

Mirella is a great real estate agent who explains everything openly so that you understand what's involved in buying a house. Highly recommended

Great realtor! Does what they promised and sold our house in 3 weeks! A top performer.

Unreliable. Make sure you document everything in writing. Verbal agreements mean nothing with her.

The realtor was very unprofessional and also lied a lot to sell the property. You cannot trust her words. It's a big NO, I have never encountered anyone like her in the Netherlands.

Unprofessional, disrespectful and deceitful. Also, brokers may not charge a fee because they cannot represent both the landlord and tenant at the same time.

We bought our first home thanks to the guidance and expert advice of MDG Real Estate Agents. Professional, always available, friendly and very experienced realtor! Thank you!

I am very satisfied with the service.

Well a good site, but the prices they ask for certain homes are skyrocketing.

Mirella is a friendly, spontaneous experienced realtor. Definitely recommended! Heartfelt thanks for the good service

Incredibly fast and successful sale of my house in Eindhoven. Thanks to Sjors and Ilona for the good service. Very happy with the result and the process.

Approximately two years ago I purchased a new-build apartment (project De Vlinder in Eindhoven) through this real estate agent. Lotte van H. helped me at the time. Her communication was appalling. She provided everyone with a misleading delivery date. Furthermore, she forgot that we had an appointment to ultimately give our agreement for the apartment. She also thought I was an expat, based on my name, despite the fact that my cover letter was written in Dutch. This was immediately confirmation that she hadn't bothered to read the letter. All in all, not professional, reliable and negligent. I doubt Ms. has done any work regarding the substantive tasks she should perform as a (sales) real estate agent.

Google describes the 1-star rating as terrible. Van Santvoort makelaars could not have described it more aptly! They acted like a cowboy in realtor land by accepting and exploiting an offer from another party during negotiations. Okay, it may be allowed according to Dutch law (since there is no legal prohibition), but something like the unwritten rule among NVM realtors that this should not be done is clearly ignored by Van Santvoort makelaars. Where is the decency? Be warned potential buyers, the advice was already to never blindly trust a realtor (not being transparent is part of their profession), but the firm Van Santvoort is truly the ultimate, the epitome of being disadvantaged. Oh well, as long as the seller is happy...

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Very unhelpful, if you have questions they react very indifferently and you just have to figure it out yourself...... What arrogant men

Incredibly nice and personal approach, good communication, highly recommended!

I can wholeheartedly recommend Van Santvoort to everyone. Good market insight, quick sales and accessible. Also available after the sale for questions and/or advice.

Good service and a friendly welcome. I just don't find the location and parking options so ideal.

No customer focus, there is no two-way communication. The agency is unwilling to give you information when you need it. Sounds a bit arrogant. You cannot view the apartment before paying the deposit and monthly rent.

Nice, accessible approach. Different departments give advice independently of each other. That's good.

Rental department: They ask for a huge amount of documentation just to register as an interested party in a property. Think bank statements, passports, payslips, BKR registration, etc. All this to possibly schedule a viewing (so really before you are even considered). Then there is zero communication. You simply hear nothing for weeks and ultimately it turns out the property has been rented. No idea what they do with your documents, no idea if you are even being considered for a viewing, just absolutely nothing. When you call, the rental agent is never available. Several times colleagues have promised that the rental agent would call back, but I was never called back. I understand it might be busy, but this is scandalous. I lay out my complete financial situation with them and they can't even make a phone call or send an email.

Extremely poor communication and 0 customer service. Indifferent and unreliable. Multiple times not treated kindly on the phone. They don't think with you, but hide behind all the rules.

I completely agree with Dirk - zero professionalism and customer friendliness. They are very good at hiding behind all the rules and conditions. I know which real estate company to avoid in this region next time.

Second time experiencing this company. Moderately informed staff, selling an apartment that seems illegally rented and not making enough effort to resolve existing defects. My advice: stay away and look for another one. Answering the phone also proves difficult.

Just good.