All brokers in Hoogeloon

Help with finding a rental property - good and on time

Great service! Thank you

Money money money… Join me in the messages below. This type of agency should receive more frequent checks. Double-check everything with her.

My short stay in the accommodation was delightful. The landlord (Mirella) was very friendly and responded to all my questions. It is cleaned weekly and the house has everything you could need. I am very satisfied with the professional and personal service!

Helped us very nicely

I did not receive my deposit back after the contract for the short-stay apartment ended. She wrongfully withheld and charged many things. Although the apartment contract states that everything is included for gas, utilities, and internet, she charged me too much for gas after the contract ended without providing any proof. She also charged me waste disposal fees without any documentation, while I pay this to the municipality of Eindhoven. I am preparing to seek legal advice on how to deal with this. I don't understand why she is lying to me. And now I’m discovering that she is scamming people, as evidenced by the reviews here.

Don't go there. She hasn't returned my deposit, even though everything is clear in the contract. I'm taking her to court by the end of this month, even though it might take a year to resolve, but let her taste her own medicine. I advise everyone to do the same or contact me, then I'll put you in touch with my lawyer. I informed her more than 14 days in advance, as stated in the signed contract, and she lies in her answer below. All documents are available. I can share my lawyer's name with you and I will give everyone who encounters her tricks a plan. Shame on you for lying and refusing to return the money, while I have been very nice to her. Documents and papers don't lie. Change the name of your office to Pinocchio Real Estate Agent. I can neither confirm nor deny, but I have the feeling that she is biased (I don't want to use the word 'biased') against foreigners. You have to experience it yourself. But that's how I felt, I was treated as if I didn't understand anything and like a second-class citizen.

Mirella is a great real estate agent who explains everything openly so that you understand what's involved in buying a house. Highly recommended

Great realtor! Does what they promised and sold our house in 3 weeks! A top performer.

Unreliable. Make sure you document everything in writing. Verbal agreements mean nothing with her.

The realtor was very unprofessional and also lied a lot to sell the property. You cannot trust her words. It's a big NO, I have never encountered anyone like her in the Netherlands.

Unprofessional, disrespectful and misleading. Moreover, brokers are not allowed to charge fees because they cannot represent both the landlord and tenant at the same time.

Incredibly fast and successful sale of my house in Eindhoven. Thanks to Sjors and Ilona for the good service. Very happy with the result and the process.

Approximately two years ago I purchased a new-build apartment (project De Vlinder in Eindhoven) through this real estate agent. Lotte van H. helped me at the time. Her communication was appalling. She provided everyone with a misleading delivery date. Furthermore, she forgot that we had an appointment to ultimately give our agreement for the apartment. She also thought I was an expat, based on my name, despite the fact that my cover letter was written in Dutch. This was immediately confirmation that she hadn't bothered to read the letter. All in all, not professional, reliable and negligent. I doubt Ms. has done any work regarding the substantive tasks she should perform as a (sales) real estate agent.

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Very unhelpful, if you have questions they react very indifferently and you just have to figure it out yourself...... What arrogant men

Incredibly nice and personal approach, good communication, highly recommended!

Good service and a friendly welcome. I just don't find the location and parking options so ideal.

No customer focus, there is no two-way communication. The agency is unwilling to give you information when you need it. Sounds a bit arrogant. You cannot view the apartment before paying the deposit and monthly rent.

Nice, accessible approach. Different departments give advice independently of each other. That's good.

Rental department: They ask for a huge amount of documentation just to register as an interested party in a property. Think bank statements, passports, payslips, BKR registration, etc. All this to possibly schedule a viewing (so really before you are even considered). Then there is zero communication. You simply hear nothing for weeks and ultimately it turns out the property has been rented. No idea what they do with your documents, no idea if you are even being considered for a viewing, just absolutely nothing. When you call, the rental agent is never available. Several times colleagues have promised that the rental agent would call back, but I was never called back. I understand it might be busy, but this is scandalous. I lay out my complete financial situation with them and they can't even make a phone call or send an email.

Extremely poor communication and 0 customer service. Indifferent and unreliable. Multiple times not treated kindly on the phone. They don't think with you, but hide behind all the rules.

I completely agree with Dirk - zero professionalism and customer friendliness. They are very good at hiding behind all the rules and conditions. I know which real estate company to avoid in this region next time.

Second time experiencing this company. Moderately informed staff, selling an apartment that seems illegally rented and not making enough effort to resolve existing defects. My advice: stay away and look for another one. Answering the phone also proves difficult.

Just good.