All brokers in Plasmolen

They excluded the tenants. The ceiling in the bedroom collapsed due to a leaking pipe while we were living in this apartment. Yet they did not take it seriously. We moved out of this apartment 5 months ago and after multiple follow-ups we still have not received our deposit back. We would like to request that we get our full deposit back according to the guidelines. Now they are sending us irrelevant bills to reduce the deposit.

Merel from NMG has helped me a lot with the rental. She is professional, clear in her communication and really thinks along. Thanks to her quick and efficient way of working, everything went completely without stress. NMG as an organization also delivers top service and is very customer-oriented. A reliable rental agent that I can wholeheartedly recommend!

Worst real estate agent ever. They say they will call back, but then nothing is done, just excuses and lies about people not being available. I wonder if these people actually do anything with their lives, except stare into space all day long. Bad business.

Unreachable by phone, email or via the contact form on the website! Not responding anywhere... Service and customer friendliness far below standard. Due to an error in the VvE's bank account, the installments should be transferred back, however this (now several months after this message) has still not happened. Multiple emails are not being responded to, and by phone you're kept waiting indefinitely (your place in the queue is ''1'' for three quarters of an hour) only to be hung up on.

Useless company, only the reception is picked up and when internally transferred it is put on hold. They don't respond to emails either, not even when they are sent directly to the addresses. And they also lie about conditions. In short, rude, unreachable and zero interest, I honestly wonder what all the employees there are doing all day except staring into space.

NMG look at the reviews, what a disgrace and respond to all people who pay you rough money every month. Get your mess in order, answer people and give people a nice living experience. It doesn't have to be that difficult.

Unreliable and bad party. You are not helped and common things at the property are not picked up. Also, nothing is arranged if something is wrong with your own apartment. 1 star is still too much.

This management company has never responded to a resident's question. The only time they contact us is when they send us a unilateral bill. Property management? Are you kidding me? This is outright bad service.

Very poor complaint handling and communication.

NMG real estate agent! Extremely unreliable, worthless, dishonest company! All they do is fill their own pockets with money and do nothing about the housing in terms of maintenance! You have to chase them for months everywhere and complain, but they do nothing!! But they do increase the rent every year! They are dirty, scummy swindlers who make money on the back of innocent tenants! They are an intermediary for 1 or another vague company that has bought houses, and those companies are also unreachable! Is the company the owner of the property? Apricot Real Estate Coöperatie U.A. is the name... another new name/owner?? And here does NMG real estate Nijmegen represent the interests of the tenants?? What a bunch of worthless people who only fill their own pockets. It's time that the government starts tackling these mafia practices! Don't rent through this real estate agent and through this so-called owner. 1 big corrupt gang!! And you pay almost 1300 euros in raw rent and they just laugh!

Well I'm curious, we've said it and there comes a before and after inspection, someone already made this with this company?

Useless company! Hard to reach by phone and not at all on the weekend. The website for reporting a breakdown doesn't work correctly either. So you end up in your apartment with a non-working (block) heating system that you have to pay 1000 euros per month for. Shame!

attempted to contact in order to rent, emails are not answered. the phone is just hung up after being on hold for a century.

5/5 for real estate agent Thecla Jagtman her assistance. Her quick switching and support I have really experienced as pleasant.

Nightmare due to daily odor nuisance in the apartment, chemical smell or combustion fumes and except for a few employees there are a few rude types who twist your entire report. Careless and I'm structurally dealing with suffocating air in the house. Even at 5:30 am I had to flee my apartment this morning. Stress and also financial loss due to health issues in reaction to this bad air quality. Everything from outside, industry and/or inside comes into my apartment and count on me to demand compensation for the suffering caused. A comfortable, healthy home is our basic right! No excuses. Not accepting this kind of practices and they trivialize an acute problem as 3 days not being able to be at home during the day due to combustion fumes in the house. Then hoping that I can breathe normally in the evening. No words for this. It's not about nuisance but urgency! Is this rent definitely worth it. And a tip, if it gets out of hand you can file a complaint against your landlord via your municipality's website. Regardless of free sector or social housing. Update: moved out a few months ago. I was treated rudely by the landlord during the final inspection Everything was broken down, the tone was condescending, they even sighed. Paid 4k deposit in 2021 and it was said that the deposit cannot be released because of small things and not evenly painted walls (I used primer but the wall suction varied here and there). Comments on unreasonable defects such as gray around ventilation openings which arose due to poor quality. In my case it was about a non-working clean air system 😄 I had to stop the last 2 months of rent out of pure necessity in order to be able to move (the landlord was informed via a legal notice due to lawyer). Exhausted from stress left because of short nights due to turpentine and rotten potatoes smell the last few months (slept on the balcony, for enough oxygen,) I left it as good as possible but no understanding at all, only comments about the yellow spot on the wall where moisture had been due to incorrectly installed toilet. Not my fault, so repainting won't help. For the move out I still hired a housing inspection service because the landlord's investigation was 'pending' with the VVE since the beginning of 2025 and I had already paid the entire spring and summer rent for suffocation and stress. It turned out that critical values of emissions and TVOC gases were hanging in the entire apartment. In addition, the municipal building inspection came anyway with the same conclusions: ventilation suction didn't work (a piece of paper fluttered down). The WTW system worked half or not at all, resulting in me getting unfiltered air from industry and also used inside. Never had such a stressful living experience before.