Sonar Appartementen

Very good experience with -quickly- renting out my apartment. Friendly, professional and adequate rental approach. Candidate tenant perfectly fitting the profile. Check in, inventory assessment and administrative handling good and fast. This office is truly recommended.

Always pleasant people to work with. I moved to the Netherlands during the pandemic and initially rented a studio from Sonar. Eventually upgraded to a 1BHK and now ultimately purchased a property from them. During my stay in the entire building, the people of Sonar have helped me a lot. Glad that I met Aida and Arjan who are always reachable by phone and ready to help. If something was wrong with the home, they immediately looked into it.

I would definitely recommend the Sonar Apartments! It's the best experience with offices that I have had so far in the Netherlands. I felt supported and all my questions about housing, residence permits, and registration were answered. My special thanks to Aida; she is simply brilliant! It was a great pleasure to work with her. Highly recommend!

I will not recommend this office if someone wants to stay for a longer period. I stayed in a 2 BHK apartment for almost 4 years. In their advertisement, they did not mention anything about the house's energy label and the single-pane window. Because of this, I paid too much for my energy bill and ultimately they deducted all of my deposit citing extra energy bill and cleaning costs. And even after 4 years of stay, Sonar wants the apartment as it was 4 years ago. We also clean the apartment, but somewhere it was dirty because we were not able to clean under the sofa because it was heavy and we could not move it. Because of this, they want to deduct half of your deposit and the remaining amount for GWE. I am very dissatisfied with how they handled it.

Very beautiful location and tasty food and what a view

What an incredibly nice company this is. Arjan and Aida are very helpful and the entire rental process went smoothly. Thank you, and if I ever need a rental property again, I will definitely come back to you.

As various others also write: do not do business with Sonar Apartments. They don't resolve issues in the property (I barely had warm water for 2 years in a completely renovated home), they act as if they are unaware of existing problems, they come with appointments that weren't made with each other, and they don't adhere to the deposit payment term. When you address them about it here, they come up with arguments about what they would have done. For example, that they looked for a new parking space (x streets away), while I was supposed to rent including the parking area and had to point this out to them afterwards because I heard from neighbors that the parking place wasn't included. Also, their handyman just entered the property, while I had agreed that I would not approve this without an appointment. I could go on for a while, but hope that this is enough reason for others not to enter into contractual agreements with Sonar. If you have also experienced this, please write it in a Google review as well.

Great experience with this company and I am very satisfied with Aida. She helped us neatly, is very knowledgeable and is happy to go the extra mile where needed. Service is highly important to her.

With pride, I can say that from the first day of my arrival, I was supported 100%. After my arrival, some issues needed to be resolved and that during my stay in this lovely luxury apartment. All my problems/questions were quickly and without any hesitation solved. You know, sometimes it felt as if I owned the apartment, but I was only the tenant. I felt respected, comfortable and safe, knowing that Sonar stands ready with dedication and commitment to quality. My compliments go to the property manager “Aida”. A real asset to the company Sonar. She knows what is needed to keep the business running. Thank you very much on behalf of Mr. S. Lalta

I am very satisfied with Sonar and especially with Aïda, good contact for years. 👍

Be very careful of this agency, if you deal with Sonar as an apartment owner. I had major damages to my apartment from one of their clients, and after we confronted Sonar they were very aggressive and just didn't care. They don't care about other people's properties and they believe their own lies. Stay clear from Sonar!! Be careful of this agency if you are an owner and want to rent out your house via Sonar. We had incredible damage from a tenant we obtained through Sonar. These 'people' have no respect for other people's belongings or home. Very aggressive in dealing with them, and PLEASE think twice before entering into a contract with them!! We suffered a lot of damage here that was never reimbursed! ;

Dishonest - untrustworthy. Will charge cleaning costs regardless.

Unprofessional and deceitful. Avoid at all costs. Will try to deduct false charges from the deposit.

The security deposit has still not been refunded after two months and this manager charges an exorbitant and unrealistic amount for cleaning costs and energy costs.

Thorough and reliable Very customer-friendly

I greatly appreciate the responsive and professional behavior of the people at Sonar. They respond very quickly to questions and have helped us twice to find the apartment. During my search, I received all the help and support and was offered all possible options. Cheers to you all!!👍

It's been more than 3 years since I moved into a rented apartment managed via Sonar Appartementen and I have no regrets. It’s actually the same place where I've lived since my arrival in NL in 2018 as an expat from India. Everyone at Sonar is so cooperative, understanding, and quick to respond whenever we had problems/concerns with the house. I highly recommend this real estate agency if you want to rent or buy the house of your dreams, especially near the Scheveningen area.

The people at Sonar are always ready to help us, whether it's about an oven manual or a solution for the draft in the kitchen. They remain consistently friendly and professional, allowing you to rely on them: good cooperation and quick response.

It is a professionally managed top expat housing service that they offer. The guidance and assistance from the Sonar Team was always quick and helpful. Every time we contacted them, we felt like our own family, far away from home. The advice and help regarding childcare and support during his very first days helped us to adapt very well in a new environment. Enormly thank you for all services and much success.

Sonar apartments rented out our house and an apartment. We are very satisfied. Communication was excellent, we were well informed during the rental process and everything was discussed. Very professional and you don't feel like a number. Pleasant contact with the employees and easily accessible. A nice bonus: the properties were rented quickly.

Excellent customer service throughout the entire process. They were extremely helpful and flexible when searching for an apartment. During my rental period, they responded very quickly to all of my emails, kept me informed about various developments, and immediately made appointments to resolve any issues in the apartment. Overall, the whole team was very efficient and a pleasure to communicate with.

Tenants, be careful! This real estate agent works solely and exclusively for the landlord. You cannot contact them with complaints, and don't expect them to help you get your deposit back at the end, because they do absolutely nothing; you’ll be left empty-handed.

This broker/landlord enters your apartment uninvited during the last month of rent. This is a serious violation of the tenant's privacy. I would not recommend doing business with this broker to anyone. Response to the owner's reaction: This review is certainly not unfortunate, on the contrary, it is unfortunately very correct. It’s a shame that you do not guarantee and respect your tenant's privacy. I am not directly a tenant with you but my girlfriend was. The contract was terminated as of July 1st, it concerns Haringkade 125B in The Hague, then I think you know enough. The review is correct and I absolutely do not confuse you with another broker. I would advise you to talk to the landlord there. Again a serious violation of the tenant's privacy. No appointments, the landlord simply entered the property several times uninvited and without notice. Absolutely unacceptable and I certainly will not remove this review ;-) Meanwhile, the deposit is also 2 weeks late, what are you going to do about this? The deposit has now been transferred but with deduction for cleaning costs which were neither discussed nor contractually agreed upon, nor was a receipt/invoice for the cleaning costs shown. This is not in accordance with the applicable laws regarding deposits for rental housing, what are you going to do about this? That the landlord is now calling me to remove this review is of course also not the intention, where possible legal limits are exceeded. First offer a decent solution and then we might consider adjusting this review. I am curious.

I currently live in an apartment that is rented through Sonar Apartments. I would say that I had a lot of trouble finding a rental house for myself and my family until I found Sonar Apartments. After 3 months of rejection by various owners/agencies because I had a baby and they didn't prefer families with babies, Sonar came to the rescue. My experience with them has always been great. Every problem with the apartment is always addressed and resolved on time. In all their communication, they have always been true professionals. I would definitely recommend them for all your rental needs.

Very difficult to reach by phone. No one has been reached yet. As a broker these days, you really do need to be reachable.

We have been working together with Sonar Apartments for several years to our full satisfaction. Initially, they took care of the rental of two of our apartments in Scheveningen. Through Sonar's mediation, we sold one apartment in 2018. The rental of our remaining apartment is still taken care of by Sonar. Sonar Apartments has always proven very successful for us in finding suitable tenants for periods of several months to one year. They work very professionally, are very accurate and always easily accessible by phone or email. The check-in and check-out processes are carried out carefully and extensively. Reporting - also financially - to us as landlords is always very good and clear and all agreements are met promptly. And above all: the cooperation is very pleasant. We are very satisfied that we can trust Sonar Apartments and outsource the rental to them. Menno Wes.

The team at Sonar Apartments was very helpful throughout the entire process, from selecting the apartment, preparing the paperwork and other necessities to ensure a smooth and hassle-free move. I would highly recommend contacting them to anyone planning to relocate to The Hague. Thorough professionals.

It was my first time renting an apartment in the Netherlands. They were so enthusiastic about helping me find a good place to live and always answered my questions quickly and kindly. They are very helpful and very attentive and responsible. I greatly appreciate their help.

Very satisfied with Sonar Apartment Service. The team is very efficient, responsive and professional. Their intervention helped me find the apartment I needed. Special thanks to Leoni :)

Sonar Apartments responded very well to our request to view the apartment on short notice and reacted very quickly to arrange, sign and check us in to the contract quickly. They also responded quickly to a few minor initial issues and everything was resolved quickly. An excellent experience.

I have the pleasure of working with this team and I rent my 2nd apartment from them. What a great and caring group of people they are. I've been in contact with Roderick and Leoni and I can tell you that these are people who listen and do everything to make your stay pleasant. So to all landlords using their services: rest assured, your property is in good hands. For potential renters, you can’t go wrong.

I was able to rent a beautifully located apartment through Sonar. Initially, there were quite a few problems on site which made the experience disappointing. However, Sonar Apartments could resolve every problem within a short timeframe (next day to one week), which really impressed me. The customer service and service ethic have proven exemplary. I am happy that, despite the initial difficulties, things turned out well. I would recommend Sonar Apartments because of their excellent customer service and their quick responses to requests/complaints, something you won't find with many rental companies.

We rented an apartment for a short period from Sonar and found the service very professional. We received a lovely apartment and all costs were made clear to us, so that ultimately we did not face any surprises.

For rental and lease arrangements settled down to the last detail.

I rented an apartment approximately a year ago through Sonar Apartments. I would not recommend their services, as I experienced hidden costs (for example, extra charges for cleaning services and electricity) and a lack of communication from my realtor. They hardly prioritized my requests during communication with the landlord and acted unprofessionally by not responding to urgent emails/phone calls.