All brokers in Den Hoorn

At all costs avoid doing business with these people, whether you are a tenant or landlord. I rented an apartment in The Hague and unfortunately it was half sold to these people. There was no check-in report or professional cleaning when we checked in and I had agreed with the previous owner that there would be no professional cleaning and that was passed on to them. A woman named Farah called us to come for a pre-checkout. During her visit everything was explained about the apartment and the many problems and she was very understanding and wrote down everything. She asked us to count the boards and what wasn't ours. She left us with a very understanding and friendly note. During check-out a man named 'Wouter' came in and he was so rude and ill-mannered that he kept slamming doors, shouting and kicking things, which terrified our old pet who had to witness all of this. And he didn't even check the report that Farah had done. He came in with a problematic attitude and ultimately he literally kicked us out of the apartment by shouting: 'Get your stuff out and leave now!' Later I contacted Farah, who was present during the inspection before checkout, but she did exactly the opposite and started deceiving us. They held the deposit for more than a month and I sent them an email to ask about it, but they only responded after I had sent a certified letter stating that I would take legal action. In the end, in order to get my deposit back, we made a deal that I would pay for professional cleaning 'which I didn't get during check-in', which cost me 350 euros. Again, avoid doing business with that unprofessional, lying and unfair office.

The Lords of Stone stands for reliability, service and quality! Pleasant office to do business with.

I have been able to use the services of this real estate agent both as a buyer, seller and landlord. Rarely have I received such personal and at the same time professional help! Farah and Wouter are absolutely top performers!

Een zeer ervaren en goed geïnformeerd team in de vastgoedsector, attent en professioneel. Ik ben dankbaar voor het werk dat ze voor Wouter en Farah hebben verricht en het is een groot plezier om met hen samen te werken.

Confidential, clear and expert. Very pleasant to be able to do business with complete confidence and to switch quickly at a high level.

Several times very well assisted by De Heeren van Steen.

Meanwhile, I have been working with Wouter and Farah from De Heeren van Steen Vastgoed for about 5 years. In my opinion, they are super professional and friendly and I hope to continue working with them for a long time.

Worst experience and customer service! During checkout, a man named 'Wouter' came in. He was so rude and disrespectful that he kept slamming doors, shouting, and kicking things, which terrified our elderly relative who had to witness all of this. He entered with an attitude problem and eventually kicked us out of the apartment literally by screaming: 'Get your stuff and get out now!'

Great team, very skilled!

We requested an appraisal for an existing relationship. An appointment was immediately scheduled with the client, and the report was created quickly and neatly. We also had a very positive experience with a previous assignment several years ago.

Pleasant collaboration with appraiser Tichelaar, fast, accurate and skilled. Everything according to the NWWI conditions. Recommended, will definitely use his services again next time.

First impression worthless: we receive a sloppy and totally uninterested email back after a polite question. Well, then you know it... So don't go into business with them.

Erwin has helped us extremely well. We experienced him as involved, correct and helpful. We will certainly recommend him within our network!

We had the misfortune that this appraiser, through us, carried out an 'appraisal'. Be warned, a complete rip-off. Didn't even introduce himself upon arrival, was gone again within 5 minutes. The appraisal report was poorly substantiated, full of errors. Valuation of the property extremely low without explanation as to why. This put our mortgage application at risk with much stress as a result.

We bought our house through Erwin Tichelaar. It was an exciting bidding process. Where we luckily came out as the winner. In my opinion, he realized the maximum value of the house for his seller. Erwin is pleasant to deal with and I would recommend him as a real estate agent.

When determining the asking price of our house, our real estate agent disagreed with the asking price that we would like to set when selling our house. The contract, as he already had prepared, with an asking price, was in line with the market, were his words. Afterwards came the question what asking price we had in mind. Given the national increase in 2015 and the expected increase in 2016, my proposal was to go 15,000 euros higher and implement that as the asking price. According to him, this was an unrealistic asking price and he really advised us to go lower. Whereupon we proposed an asking price of 10,000 euros higher than his proposal. To which he responded okay, if you want this I will now adjust it with the pen and would like you both to sign next to the paragraph and don't come complaining to me if it doesn't work out! Due to my determination and good information thanks to various media and the rising house prices and falling mortgage interest rates, our house was sold for an amount 5000 euros lower than the asking price I set. Had I listened to my real estate agent, I would have incurred a loss of at least €5000 up to possibly 15,000 euros. On top of that - the incorrect dimensions of our garden on your Funda site, - the incorrect measurements of the extension, - the wrong naming of certain rooms - the door to the garage in the wrong place, on the 'carefully prepared floor plan of our house' which was also a mirror image. - the negotiation we conducted ourselves with advice from the real estate agent that, if we had followed it, would again have led to a lower selling price than is now the case. And then asking 2.2% commission for this type of service. No, next time I will think twice and certainly won't hire a real estate agent again. It’s very unfortunate when you are treated like this and you can’t take them seriously anymore, what a disgrace.

Het beste is om direct in contact te komen met de directeur, de heer F. Visscher. Hij probeert zaken vrij accuraat en direct te regelen. Ik heb afgelopen winter problemen gehad met de cv-ketel, maar deze zijn uiteindelijk adequaat opgelost door het plaatsen van een nieuw exemplaar en compensatie. Dat is naar behoren gedaan.

Woon al 4 jaar met veel plezier via Westhavendomein. Als er iets kapot is wordt het al snel opgelost. Recent is het huis volledig gerenoveerd en ze waren in dit project erg behulpzaam en betrokken. Ik kan er alleen maar positief over zijn.

Ongelofelijk goed geholpen door F. Visscher en uitstekende service vanuit Westhavendomein. Deze man is door het vuur heen gegaan om mij uit woningnood te halen (zonder enige verplichting) die door de gemeente Rotterdam onterecht was veroorzaakt. Daarnaast heb ik geen enkele keer een onredelijk gesprek gehad. Ik bel over problemen met mijn woning en die worden ook gelijk opgepakt. Frans heeft naar mijn menig een professionele maar toch menselijke benadering en dat waardeer ik enorm.

Zeer fijn bedrijf om je vastgoed onder te brengen

In een voor mij situatie waarin in nodig op zoek was naar een woning een aantal keer contact gehad met Westhavendomein en dhr. Visscher over verschillende huurwoningen. Professioneel bedrijf, gaven veel vertrouwen en komen afspraken na. Heldere en nette manier van communiceren. Ga zo door!

Redelijke VVE administrateur.

Goed advies en begeleiding. Veel kennis van de markt en trends en helpt je je woning verkoopklaar te maken. Goede begeleiding bij het hele process. Een aanrader!

It is now 2.5 months since my contract expired and I have still not received my deposit back. I have tried multiple times to contact the office, but they are not responding to my emails. It is sad that I feel compelled to write a public review in the hope that my problem will finally be resolved.

Kim is kind and friendly, no problems.

We recommend Infinitas Real Estate to everyone! Fast communication, good advice and perfect service. Due to the extensive network of high-quality tenants, Infinitas Real Estate quickly rented out the property. The selection process for finding high-quality tenants, from arranging viewings, to reporting check-out and check-in, is superbly managed. Throughout the process, you are kept informed of how things stand. In short, we are very satisfied and can recommend Infinitas Real Estate to everyone!

Absoluut onprofessioneel gedrag. Contracten worden onjuist opgesteld met verkeerde namen van huurders, onjuiste bankgegevens en onjuiste huurvoorwaarden. Dagen en wekenlang niet bereikbaar. Wanneer je vraagt ​​om de fouten te corrigeren, wordt Kim Brokke agressief en verbaal beledigend. NIET AAN TE RADEN!

If you want to rent out a property or are looking for one, you must go to Infinitas Real Estate! Adequate information, fast communication and perfect service. I was helped by Lianne, very friendly and well informed about all the rules. I am very satisfied and happy that she arranges everything for me!

Ik heb een uitstekende ervaring gehad met Infinitas tijdens mijn recente zoektocht naar een huis. Vanaf het begin toonde Lianne professionaliteit, diepgaande marktkennis en een onwrikbare toewijding om het perfecte huis voor mij te vinden. Ze was zeer attent op mijn behoeften, altijd beschikbaar om vragen te beantwoorden en proactief in het geven van updates en inzichten. Haar expertise was van onschatbare waarde bij het navigeren door de complexiteit van de Haagse vastgoedmarkt. Ze luisterde aandachtig naar mijn voorkeuren en bood opties op maat die echt aan mijn criteria voldeden. Ze was geduldig en attent gedurende het hele proces en zorgde ervoor dat ik me bij elke stap op mijn gemak en goed geïnformeerd voelde. Ik zou Lianne van harte aanbevelen aan iedereen die een huis wil kopen, verkopen of huren. Haar toewijding en harde werk zijn duidelijk zichtbaar in alles wat ze doet.

In short, after I rented an apartment from them and received terrible service in return, they withhold your deposit. Kim is probably one of the most disgusting people I've ever met. Stay away from them.

Fantastic assistance from Kim Brokke of Infinitas. She understood our wishes well. And she has a good eye for detail. Without her, we wouldn't have had this property.

Heel erg jammer. Ik heb mijn aanbetaling nog niet teruggekregen.

Kim and her team are simply amazing! Excellent insight and knowledge of the real estate market, and Kim in particular always goes that extra mile - from the search to offering thorough support regarding costs, paperwork, to just being there for you and fully understanding your needs and even exceeding them! I am hugely impressed and grateful!

Kim is a star! Goes just one step further for you. Very happy with my little house! Thank you

We rented a house from this agency. It was really a bad experience. Especially Kim was not nice. She had an argument with us on the day we were to hand over the house and she stuck her middle finger up by swearing. She always replied to our emails after a long time. The communication was really bad. I advise against this agency. If you are a tenant, do not work with them. But her style is really awkward if you are a landlord. In the end we tried to reach her to get our deposit back for a month. Kim said to our landlord: 'I am trying to reach them, but they do not pick up.' What a lie!! Stay away from this person!!!

These ladies are real rental stars! Recommended to work with.

Professional, market knowledge and fast service

Great help with my home! Fast, skilled, professional. I recommend Infinitas Real Estate to everyone.

Kim helped me with the rental of my apartment and handled it very quickly and expertly. The way of doing business is very professional, and she has a lot of knowledge of the market.

I just contacted The Real Estate Match Makers and got a very rude employee on the line. The conversation started very rudely from her side and she immediately asked for my bank details and other private information that I would prefer not to share over the phone, but preferably at the office. Mrs. did not accept that and immediately changed her tone and became rude. Her last words were: 'YOU WILL NEVER FIND A HOUSE'. And then she hung up right away. I'm trying to call back politely, but every time they hang up. And apparently, the employee lady is ultimately also the owner. So if you want to rent a house, you definitely should NOT do it HERE! Antisocial and rude behavior. Unacceptable that such companies still exist.

Ik woon in Lissabon, Portugal, en heb Pepijn ingeschakeld om me te helpen een appartement te vinden voor mijn zoon die in Den Haag woont, omdat het vinden van een woning daar echt een nachtmerrie is. Pepijn was ontzettend snel en efficiënt en reageerde altijd op mijn berichten, wat echt een verschil maakt in dit stressvolle proces. Alles verliep goed, snel en gemakkelijk. Ik ben hem enorm dankbaar en kan zijn diensten van harte aanbevelen!

Had very nice experiences with Familie Makelaar (Family Real Estate Agent). He lives up to his name and you feel like family. Nothing is too much to arrange everything 100% correctly. Where in previous experiences with other real estate agents I always had to chase everything down to get things arranged, my experience is that Familie Makelaar is proactive and that's a breath of fresh air.

Very reliable and pleasant to deal with. Always experienced as very positive so far.

Professional, reliable, expert and pleasant to deal with. Just a few characteristics of this real estate agent. Looking for a rental property? This is the team you need! Very, but really very satisfied

Perfect communication and guidance!

We almost ended up on the street with our family because Pepijn is very careless about the handover and makes all sorts of promises he doesn't keep. When you then want your moving costs back, he immediately sends a lawyer after you without having a discussion.

The reviews that one reads here are from friends and business partners. Totally unreliable.

Great help received, can only recommend the Family Broker!