Domica Venlo

They ask for contract costs, communication is terrible and nothing is done about problems but you still pay service fees, very weird. Writing your own reviews to get a higher score and then also complimenting yourself is really pathetic Nadia.

Incorrectly charging brokerage fees. Ignoring all contact

I rented a property through them. Be careful with this office and especially with the owner - they are rude, dishonest and only want your money, regardless of whether it is legal or not - almost criminal. Our experience: Unfortunately too much money transferred. I had an automatic deduction for a whole month, but only needed to pay 2/3 of the last month's rent, as the contract expired on the 20th. I asked them to refund it. They just keep the money and become extremely rude when you remind them. Of course, they also just keep the deposit without any explanation. You do an inspection and they say verbally that everything is in order - they just keep the deposit and when you ask, they still give no explanation/justification - instead, they become extremely rude. I can hardly believe that this experience is real, but it is. I strongly advise against renting through them or doing business with them!!!

After just a few hours already a response & everything arranged in no time. Really top! Many thanks to Nadia for the good service

The absolute worst, worst real estate agency ever! Their behavior is downright bad and rude and their service is zero. They care only about money and not the well-being of tenants. First they claim responsibility for problems in the rental house, then suddenly they are nowhere to be found. The landlord was hard to reach and all they asked me was to sign some damn paper and give more money. I got mentally and physically sick from their irresponsibility and I will never forget this.

We rented a house for 1.5 years near the gasthuizen in Nuenen through Domica. Before starting, they are very pushy when it comes to deciding whether you want to rent the house or not. If you have decided that you do, they are very pushy about paying their fee, without you having seen the rental contract. Once you've paid, they still make a lot of effort to collect the deposit and the rent, but after that, they are nowhere to be found. Upon delivery, we had to sign an inspection form: you don’t get a blueprint, and afterwards you have no leg to stand on. This also applies to the final inspection: no copy of the form was received. In our case, the owner decided to bring a laundry list of items in costs, which we did not receive at the beginning, even though they were already noted or simply missing or broken when we moved into the house. Fortunately, we had already reported most issues to property management company Vivenda via email at the start of the rental period. However, when the owner continued searching for a reason not to return the deposit, he had the entire attic re-covered with expensive flooring because he had seen a scratch on the flooring… We initially did not receive a photo of this, but 4 months later after threats and having called them many times weekly, we did. It was barely visible, and it was also not noted by Domica. So.. we could wave goodbye to our deposit... we only received a few hundred euros back on a €1300 deposit. Scandalous.

Looking for a decent and affordable apartment in Eindhoven for 3 months now, Domica has finally been able to help me with this. Thank you Sven Langeberg!

Zeer slechte ervaring met Domica. Ik zou ze niet aanbevelen. Enkele voorbeelden van mijn ervaring: - De genoemde huurprijs was exclusief extra (verplichte) aankopen, zoals een parkeerplaats. - Ze brachten me bemiddelingskosten/administratiekosten in rekening (wat illegaal is in Nederland). Uiteindelijk heb ik mijn geld teruggekregen via een kleine juridische procedure. - Ik heb twee grote lekkages gehad. Eén daarvan heeft schade aan mijn spullen veroorzaakt. Het heeft meer dan een half jaar (!!) geduurd om dit op te lossen. - Ze beantwoorden je telefoontjes en e-mails bijna nooit. Ik moest bijna altijd mailen, bellen en nog eens bellen om informatie te krijgen. - Om te kunnen wassen, moet je wasmunten kopen van € 2,50 per stuk (dit stond niet in de advertentie).

Everything went very quickly and smoothly. Friendly and knowledgeable staff who are happy to take the time for you.

Too expensive studios

Very bad and even bordering on fraud. Never do it again please.

We zijn langsgegaan bij het makelaarskantoor omdat ze niet reageerden op de e-mail die we eerst hadden gestuurd. Toen we daar aankwamen, waren ze onbeleefd en leken ze totaal niet bereid ons te helpen. Ze vertelden ons dat het appartement waar we meer informatie over wilden, al verhuurd was. Terwijl het appartement tot dan toe nog steeds als beschikbaar op hun website stond. Hetzelfde gold voor een aantal andere appartementen waar we naar informeerden. We betaalden €40 inschrijfgeld en kregen te horen dat we de rest van onze gegevens via een e-mail moesten invullen die ze zogenaamd meteen zouden versturen. Toen we de e-mail (veel later) ontvingen, werd ons gevraagd om het inschrijfgeld opnieuw te betalen! Het lijkt erop dat de mensen die ons, de klanten, voor de gek houden.

Excellent assistance with a property through Domica, thank you!

Na een paar weken zoeken naar een geschikte woning heb ik eindelijk iets gevonden dankzij Domica. Na de bezichtiging verliep alles vlekkeloos en vorige week heb ik de sleutels ontvangen! Ze hebben zelfs mijn elektriciteit geregeld, dus bedankt Nadia voor je hulp!

Domica Eindhoven is our go-to partner when it comes to rentals. The employees of Domica provide reliable candidates and ensure fast and accurate processing.

Edited: Even when I had a problem with another franchisee, Domica Eindhoven reacted very quickly and helped me reach the people I was looking for. Great impression!

The 1 star mentioned above is even too much. They do NOT honor appointments, and have very small print, only for their small print they get 10 stars, because they've legally nailed that down, regardless of the agreements you make with them and also put on the contract. Response to your response: It’s a pity you twist things around, but I wouldn’t have expected anything different. Discussing after sending collection letters is not possible as far as I am concerned, let you be happy with that. First send a reminder and then only a bill says enough about your organization. To future customers I would say take a look at the program radar or stegeman

Ik heb me bij Domica geregistreerd om een ​​huurwoning te vinden. Ik heb €40 betaald om toegang te krijgen tot het inplannen van bezichtigingen, maar dat is nooit gebeurd. Ik heb geprobeerd bezichtigingen in te plannen of informatie over verschillende woningen te krijgen. Ze reageerden nooit en gaven geen enkele vorm van feedback. Ik vroeg hen waar ik die €40 precies voor betaalde, wat voor abonnement het was en of er een verlengingsschema was (dit is nergens op hun website te vinden). Ook daarop kreeg ik geen antwoord. Kortom, je betaalt zomaar €40 voor niets, en tegen de tijd dat je een antwoord krijgt op een vraag over een woning of eindelijk een bezichtiging kunt inplannen, hebben andere makelaars al contact met je opgenomen en je een veel persoonlijkere service geboden. Of ze hebben niet genoeg middelen om hun bedrijf te runnen, of het is pure oplichting. Blijf er ver vandaan. UPDATE: Niet alleen hebben ze niet gereageerd op bovenstaande uitleg, maar ze nemen ook nog eens wraak als je ontevreden bent over hun service. Ze hebben mijn account (waar ik voor betaald heb) zonder verdere kennisgeving verwijderd. Dit is hun niveau van professionaliteit. Je bent gewaarschuwd...

Very misleading information on their own website and other websites. In addition, they try to put pressure on potential tenants with their procedure.

I am satisfied with the speed and ease with which Domica helped me with my current home. But that's also where it ends. My home has hidden defects, of which I was not informed during the viewing and the impression I get from my fellow tenants is that the mediator is mainly concerned with collecting brokerage fees as often as possible and would therefore prefer that I (or my neighbors) move as often as possible. If you want to live somewhere for a long time, I would doubt whether Domica is the right party for you. Furthermore, I would like to note that I have received virtually no response from Domica regarding my report of noise nuisance, while they certainly have good ties with the landlord and therefore could certainly have made some effort.

Familiar renting and then you get a landlord who never seems to be reachable. Doesn't respond to emails and doesn't return calls. And on top of that, the apartment wasn't in order at all!