

Koops Makelaardij Amstelveen
"Koops Real Estate: Trusted, involved, sold!"
13 reviews on Funda
131 reviews on Google
Koops Makelaardij Amstelveen: Your Reliable Partner in Real Estate Welcome to Koops Makelaardij Amstelveen, the expert in the sale and rental of homes in the Amstelveen region and surrounding areas. Located at Rembrandtweg 161 A, we are proud to offer our clients a personal and professional service, based on extensive market knowledge and a reliable network. Our experience as a real estate agent in the 'Greater Amsterdam' region, where...
Current housing stock

Europarei 52
1422DA Uithoorn
€ 700.000,-

Leksmondhof 220
1108EX Amsterdam
€ 350.000,-

Van Nijenrodeweg 512
1082HP Amsterdam
€ 550.000,-
Reviews (144)
Victoria R.
Very poor communication, we did not receive any updates despite the promises. Given the current market situation, where every day counts, the lack of transparency from the agency causes unnecessary uncertainty.
Tolya Filippov
I would like to explain why I left a 1-star review, as the real estate agency claimed this was 'unfair.' My review has nothing to do with the final decision of the landlord; I fully understand that landlords make the ultimate choice. The problem was the lack of communication and professionalism from the real estate agency during the process. Here is the timeline of my experience: • Wednesday: I submitted a rental application and was told I would hear back by Thursday or Friday at the latest. • Friday: I called for an update. No one responded to me. • Monday: I sent an email. I never received a response. • Tuesday: I called again and was told that the responsible real estate agent had it 'pretty busy' and asked me to contact them later. • Wednesday (a whole week had passed): I called again and finally got through to the real estate agent. They promised to call the landlord that day and give me an update in the evening. I never received a follow-up email or phone call. At every step, I had to chase for updates, and even then, promises of follow-ups were not kept. This level of customer service made my experience particularly frustrating.
Ali Dardashti
If someone who previously gave Koops Makelaardij Amstelveen a glowing review felt compelled to share the rest of their story, I feel morally obligated to do so as well. Although our initial experience was good, the real test of their service came when we moved out, and they failed miserably. When we handed over the apartment after two years, we were shocked by the unprofessional attitude of the realtor. Despite leaving the place cleaner than when we moved in, the landlord made an unreasonable claim about cleanliness. The agent, who had all necessary photos and documents from the first handover, did not defend our position at all. As a result, the landlord unjustly withheld €225 from our deposit without providing us with details or receipts for the cleaning services he claimed were needed. Additionally, there was a delay in refunding our deposit. When I emailed the agent for an update, they simply responded that I should contact the landlord myself, thereby completely shirking their responsibility. The contrast between our excellent first experience and their conduct during the move-out process is extraordinarily unprofessional and disappointing. They did not defend us, their client, nor did they fulfill their duty to ensure a fair and timely refund of our deposit. I advise anyone considering working with this agency to be aware that their service may not be consistent throughout the entire rental period. Their lack of support during the final phase of the contract made us feel deceived and abandoned.