All brokers in Voorschoten

They're throwing their advertising folder into the bin with No-No stickers. That’s certainly not a sign that you are dealing with a decent or reliable company.

Hij heeft ons altijd goed geholpen met advies en bemiddeling.

Do not do business with them. They make promises that are not kept and are extremely difficult to reach.

Tried to reach you every day for the past two weeks. Calling, emailing - no response anywhere. If you don't want to rent anything out, don't start acting as a mediator either!

Personal and committed assistance with my search request. That's what a small company excels at, so!

De communicatie verloopt erg goed. De medewerkers denken proactief mee en zijn erg vriendelijk. Het bedrijf heeft een nette en betrouwbare uitstraling. Dit is voor ons erg belangrijk, omdat wij zich momenteel in de overstap van koop naar huur bevinden.

Vriendelijk en professioneel personeel, altijd snel in de reacties en zeer transparant gedurende het hele huurproces. De communicatie verliep soepel en duidelijk, en de algehele ervaring was zeer positief. Ik zou hun diensten zeker aanbevelen.

Prettige sfeer en fijne contacten. Ze nemen echt de tijd voor je!

Zeer vriendelijke en efficiënte behandeling.

Miranda and Noor from the Raad Woonmakelaars have had me view two properties. The communication was pleasant and quick. Despite the fact that it did not lead to an agreement, I am very satisfied with this real estate agent because they thought along well and no pressure was exerted.

As unfortunately more rental agents are abusing their tenants in the current market, De Raad is no exception. De Raad enters into agreements with dubious parties where a lot of money must be advanced. These parties are also not afraid to collect extra money unsolicited and with vague reasons. De Raad itself also likes to keep all the money you give them. You can assume that you will absolutely not get your deposit back, regardless of how neatly the property is handed over. I will advise everyone to stay as far away as possible from this party with its unpleasant and greedy employees.

Very friendly during the termination of the rental agreement for De Bloem. Afterwards, we feel misled and deceived by the real estate agent regarding (for us) important characteristics of the apartment. Had we known these things beforehand, we would not have signed! In retrospect, we should never have entered into an agreement with Raad.

Dare to shamelessly refrain from offering a new-build apartment in De Ananas. Because I play an instrument. Think you'll get through with a large TV or sound system, you know.

Excellent service and expert advice.

Hi, Last December in 2023, my girlfriend and I rented an apartment in the Ananascomplex. During the move, we discovered that the balcony door was not properly delivered, because it could not be closed. As a result, the Raad Makelaars (Council of Real Estate Agents) were negligent. We also properly raised this issue to resolve it, and it would only happen a thick month later. A few days later, during a storm, this balcony door also flew open while in the closed position, causing the intermediate door to slam shut with a loud bang, resulting in considerable damage to the intermediate door and frame. We tried to claim that the Raad Makelaars should resolve this because they were negligent in properly delivering the balcony door. They take absolutely no responsibility as an organization and also blame us for what happened, while they are negligent in properly delivering the balcony door. We tried to keep the balcony door closed with boxes, but the balcony door repeatedly blew open. Ultimately, a month later the door was repaired, and the repairman indicated that parts were missing from the balcony door. This meant that the balcony door could never be locked. I would think twice about doing business with this party, because they simply cannot take responsibility as an organization and they just blame you when they are negligent.

Good

Rented a garage box. It turned out to be leaky. Had to throw everything away. Reported this multiple times. Nothing was done about it. Afterwards, cancelled the box. When returning the key, the employee said, 'This box is neatly and dry,' while the wall was soaking wet. Was therefore completely unaware. We have to wait 4 weeks for the deposit back. We cancelled last month's rent. This was discussed via telephone. They were supposed to inquire about it. We haven’t received a callback yet. It has now been 3 weeks and another phone call later. Received an immediate notification that we still need to pay rent. Very sad service.

At all costs avoid doing business with these people, whether you are a tenant or landlord. I rented an apartment in The Hague and unfortunately it was half sold to these people. There was no check-in report or professional cleaning when we checked in and I had agreed with the previous owner that there would be no professional cleaning and that was passed on to them. A woman named Farah called us to come for a pre-checkout. During her visit everything was explained about the apartment and the many problems and she was very understanding and wrote down everything. She asked us to count the boards and what wasn't ours. She left us with a very understanding and friendly note. During check-out a man named 'Wouter' came in and he was so rude and ill-mannered that he kept slamming doors, shouting and kicking things, which terrified our old pet who had to witness all of this. And he didn't even check the report that Farah had done. He came in with a problematic attitude and ultimately he literally kicked us out of the apartment by shouting: 'Get your stuff out and leave now!' Later I contacted Farah, who was present during the inspection before checkout, but she did exactly the opposite and started deceiving us. They held the deposit for more than a month and I sent them an email to ask about it, but they only responded after I had sent a certified letter stating that I would take legal action. In the end, in order to get my deposit back, we made a deal that I would pay for professional cleaning 'which I didn't get during check-in', which cost me 350 euros. Again, avoid doing business with that unprofessional, lying and unfair office.

The Lords of Stone stands for reliability, service and quality! Pleasant office to do business with.

I have been able to use the services of this real estate agent both as a buyer, seller and landlord. Rarely have I received such personal and at the same time professional help! Farah and Wouter are absolutely top performers!

A very experienced and well-informed team in the real estate sector, attentive and professional. I am grateful for the work they have done for Wouter and Farah and it is a great pleasure to work with them.

Confidential, clear and expert. Very pleasant to be able to do business with complete confidence and to switch quickly at a high level.

Several times very well assisted by De Heeren van Steen.

Meanwhile, I have been working with Wouter and Farah from De Heeren van Steen Vastgoed for about 5 years. In my opinion, they are super professional and friendly and I hope to continue working with them for a long time.

Worst experience and customer service! During checkout, a man named 'Wouter' came in. He was so rude and disrespectful that he kept slamming doors, shouting, and kicking things, which terrified our elderly relative who had to witness all of this. He entered with an attitude problem and eventually kicked us out of the apartment literally by screaming: 'Get your stuff and get out now!'

Great team, very skilled!