Vastgoed Unie

I had an extremely bad experience with this agency. They withheld €4,500 from my rental without valid justification, claiming that they couldn't rent the house after me because of the damage in the walls, when they didn't even set a viewing with anybody. They charged me for a laundry machine, that they specifically requested me to remove from the house by email. (Not so smart) The most concerning point is that they failed to fix serious humidity problems in the apartment for over a year, despite being repeatedly informed. , that was my bedroom and my roommates bedroom, is completely unhealthy to breath this air, and specially if is your bedroom. After months, it got worse and worse, and I would wake up with itchiness or cough. (CHECK GOOGLE REVIEW WITH VIDEO) When the situation escalated to a legal dispute, my lawyer sent a formal letter to the agency. Instead of acting professionally, they refused to accept the letter in person, clearly siding with the landlord. This tactic conveniently caused a three-month delay in the court hearing, which only benefits them and the landlord, not the tenant. Holding this amount of money, is frustrating specially when you need to pitch in for a new house, deposit, furniture... Throughout the entire process, I experienced a complete lack of responsibility, transparency, and basic fairness. As a tenant, you expect a rental agency to act as a neutral and professional intermediary — this agency did the opposite, I really hope that after all the negative reviews and cases, this agency closes since they are making people go through really tough moments, impacting their mental and physical health as is our case. I strongly advise anyone considering renting through them to be extremely cautious. Based on my experience, they do not protect tenants’ rights and are willing to use delaying tactics when things go wrong

Het team van Vast Goed Unie met name Koen, hebben ons geholpen bij het vinden van een tijdelijke woning ivm waterschade aan onze eigen woning. Onze ervaringen waren zeer positief. Prettige, open en duidelijk in de communicatie en komen afspraken na! Wat ons ook opviel als je andere medewerkers sprak die waren verder prima op de hoogte van onze situatie. Dat zegt in onze ogen ook iets over de samenwerking als team! Hartelijk dank allemaal! Hans en Nyam.

Beide sterren zijn voor Gé, die aardig en vriendelijk was. Vastgoed heeft de lekkende harmonicadeur en het kapotte scherm, die een hele muur van ons appartement vormden (waardoor die kamer onbruikbaar was), gedurende de 4 jaar dat we er huurden niet gerepareerd en reageerde pas weer toen we gingen verhuizen. Op dat moment hadden ze ineens wel tijd om een ​​heleboel e-mails te sturen! waarin ze om meer beoordelingen vroegen! Omdat de eerste bezichtigingen niet waren gelukt en ze ook geen tijd wilden besteden aan het klaarmaken van het appartement voor de nieuwe huurders. Nadat we het appartement hadden schoongemaakt, weigerde de dame van Vastgoed die voor de controle kwam haar vieze laarzen uit te trekken, en moesten we het appartement opnieuw schoonmaken voor de overdracht. In diezelfde periode vertelden de artsen van mijn opa dat hij binnen een week zou overlijden, dus waren we druk bezig met het boeken van vluchten en het verhuizen van de laatste spullen naar ons nieuwe huis. Vastgoed zei "sorry dat u dit meemaakt" en eiste meer bezichtigingen, haha, probeerde ons eerder te laten verhuizen en dreigde ons vervolgens met het huurcontract, hoewel we hen ruimschoots de gelegenheid hadden gegeven om de woning te bezichtigen, zoals artikel 7 van het Burgerlijk Wetboek voorschrijft. Kortom, net zo onprofessioneel en onbehulpzaam als hun gekopieerde reacties uit de jaren '90 op recensies.

very satisfied with this company! Can recommend it to every landlord.

Only after weeks of insistence, submitting a complaint and threatening legal action was the full deposit eventually refunded. We strongly advise others: 👉 Read everything carefully, keep all your communication, and don't let yourself be intimidated. 👉 Companies like this count on tenants to back out or just let it slide. 👉 Don't be afraid to use your rights — articles 7:217 and 7:224 BW are there for a reason. It's sad that tenants have to put so much energy into something that should simply be handled neatly and fairly.

Real Estate Union has been taking care of my home for more than 2 years. They made sure that I can stay in my home. They always react quickly and professionally.

Real Estate Union appears to have ongoing issues with communication and management. During the rental period, the company does not take any active steps unless there is a problem with you as a tenant. However, when you yourself experience a problem, like us, it takes unreasonably long before they address the issue and properly understand it. Emails are often left unanswered or insufficiently handled. If you want to resolve something, it seems that calling directly is the only way to get a response. In our case, the issue concerned the refund of the deposit, which corresponds to similar complaints shared in other reviews. As a reminder: according to Dutch law, landlords are required to refund the deposit within 30 days after the end of the contract if there are cost calculations after the end of the rental period. This obligation can be found on the official website of the Dutch government.

Avoid this office. Getting our deposit back took centuries and countless emails came in. They kept lying to us and made promises that were never fulfilled. The office is pure swindling.

You are not 'cyberattacked'. You do not respond to our emails or notifications. We still live here, we want our house to be repaired, please respond. It has been weeks and you sent us an email about the 'rent payment policy', which we have also followed, so I don't understand why you need to remind us halfway through the month (not even directly after we have paid).… WHILE we have been waiting for two weeks for the repair of our washing machine... it was included in the price we paid for the apartment and now we have to do our laundry somewhere else...

The deposit is not refunded after 50 days following the departure from the accommodation.

Good service, communication and consideration with the seller. Saves a lot of time!

Please listen to the negative reviews here - I have had similar problems with getting my deposit back. After paying a lot of money and working hard to return my rented apartment in the best possible condition, they promised me they would pay back my deposit within 4 weeks. I understand there were minor flaws, but overall the promise WAS NOT kept. Now that those 4 weeks have passed, my constant emails are being ignored and the deposit is still not paid back. No reason has been given at all. Very disappointed and frustrated!

3000 euros deposit not yet returned. 8 weeks later and no response, no contact with the company. Be careful.

Terrible match. If the real estate conglomerate is behind your rental property, you’re not lucky. They are kings at pretending it’s not their responsibility, don’t resolve anything themselves and preferably throw everything over the fence. They know that legally nothing can happen anyway. I read multiple reports about the deposit and it looks like this is a recurring problem. The deposit is often too low to obtain justice, which means the real estate conglomerate knows that nothing will happen anyway. In any case, I have been wrongly deprived of my deposit. It was paid out to someone else who has no right to it. The real estate conglomerate knew this and this was indicated and confirmed 10 to 15 times beforehand: 'It will be alright,' they said. Of course, it didn't go well and they did not transfer the money to the person who had a right to it. After a number of emails without response, I went there by bike, but all I got out of it was an email from them to the other party asking if they wanted to transfer the money to me. 'Sorry, things didn't really go well, but unfortunately we can’t do anything more.' Meanwhile, that money is no longer important, but it is very unfortunate to see such a large company not taking responsibility. I would like to warn others about this.

Don't rent here! The company claims everything is fine upon check-out, but after you’ve signed the inspection report, they still retain your deposit. Although the property was cleaned and they confirmed this themselves, they are effectively stealing your money and leaving you to sort it out yourself. This is not legally acceptable, so I strongly advise against renting with this company!

I was very well helped by the team of Vastgoed Unie and Gé during my 4.5 years as a tenant. Towards the end, there was, especially after reading, a fear that I would barely see my deposit back. Even after we had put in a lot of effort to hand over the apartment in the best possible way. But the team of Vastgoed Unie thought very reasonably with me about this, which meant that the deposit ultimately worked out well. Partly thanks to this, I look back on Vastgoed Unie with a very positive view.

Top management company

⚠️Zeer slecht bedrijf. Niet aan te raden. Ze leverden ons een huis op met problemen en gebreken die ze nooit lijken te willen oplossen. De officiële instanties die je zouden moeten helpen, zijn niet welwillend tegenover dit soort bedrijven. NIET AAN TE RADEN

Digital extortion is a good story. Has Noah made appointments again, or forgotten to share information 🤣? Two years of hassle with you all. Bad Business Bureau.

They do not pay the deposit back (on time) and do not honor agreements. I have emailed and called several times asking if there is any news about the deposit and always hear: we will call you back. Subsequently, I am not called back. I'm curious whether I will ever see anything back from this deposit. Very unprofessional.

Ik heb Vastgoed Unie ingeschakeld voor het beheer van mijn woning en heb daar diep spijt van. Onderhoudsproblemen werden consequent genegeerd, waardoor mijn huurders gefrustreerd raakten. Ik moest zelf ingrijpen om problemen op te lossen die door het beheerbureau hadden moeten worden afgehandeld. Voor de kosten die ze in rekening brengen, is de geboden service simpelweg onacceptabel. Vermijd Vastgoed Unie als u gemoedsrust wilt.

Top real estate company definitely recommended. They can even find lost PIN pads.

Nice company, with very nice staff.

I am extremely satisfied with the service of Vastgoed Unie. In all the hustle and bustle, they rented out my property very quickly. All appointments were kept punctually. They also manage it for me because I live far away, namely in Almelo. After seven months, the tenant is still excellent. The payments are running neatly on time and the house is kept perfectly clean. I can wholeheartedly recommend this company! Kind regards H. de Jong

A truly awful company. They make money by positioning themselves as a middleman between landlords and tenants. Their motivation is to maximize the number of properties they manage by bribing landlords and at the same time being deliberately unhelpful towards tenants. I can't even describe how disrespectful they are, how many unnecessary problems they cause and how negligent they are. This approach works for them, because in the end they don't care about the properties they manage, and landlords ultimately also suffer from their deliberate mismanagement.

Zeer behulpzaam en altijd beschikbaar indien nodig.

Friendly staff, always helped quickly.

Good office, friendly and competent staff. Recommendation!

Do not rent here! Company claims things are not in order upon check-out, after the inspection report has already been signed, and then still withholds deposit. (Even though it was cleaned and they confirm this themselves) in fact they steal…

They are very kind and always willing to help.

Everything is great. I rented an apartment through this real estate agency. I lived there for about one and a half years. The loan has been fully repaid, without any problems. I wholeheartedly recommend it 💪🏻 …

Well helped with leaving my rental house. Thanks Sylvia!

Great desk to rent. Quick responses and easy to work with.

Very good experience with Sylvia and Noah from Vastgoed Unie. From minute 1 we had a connection. Communication is fast and professional. Nice team, definitely recommended!

Dit is het slechtste vastgoedbeheer dat ik ooit ben tegengekomen. Hun oplossingen voor dringende zaken, zoals een defecte verwarming of ongedierte, zijn 'trek een warme hoodie aan' of 'het is normaal in Amsterdam'. En toch voldoen wij als …

quickly helped, well helped, good contact, really perfect, better than this is not possible

Hello, as you already indicated in your responses to others, we do not engage in keyboard terror here and we all respect Dutch legislation. But I have been waiting almost two months for my deposit and after countless emails, the first…

Good communication with Sylvia and Bianca

Initially I thought that Vastgoed Unie did not want to solve a number of problems with the apartment we were renting, but that turned out not to be the case. The problems had to be solved by the VVE and unfortunately Vastgoed Unie had little ...

Meanwhile, almost two years ago already a satisfied customer of Vastgoed Unie. Professional party, who is easily accessible with much knowledge and expertise.

Ze negeren stelselmatig de veiligheids- of onderhoudsproblemen van bewoners (ik zat een maand lang zonder warm water in de winter) en brengen kosten in rekening voor diensten die ze niet leveren. Toen ik om een ​​specificatie van de …

Ik heb een vreselijke ervaring met uw makelaar, Gé. We hebben de woning op 24 maart bezichtigd en aangegeven dat we de tuin graag …

Not the best experience. We have asked for repairs multiple times since we moved in 5.5 weeks ago, but nothing has been done yet. We pay for a garden that is a swamp.

I contacted Vastgoed Unie through Gé Muhring and within one day we had an appointment for a viewing. Within a week everything was arranged, very professionally and efficiently assisted! I recommend it to everyone looking for a home.

Last year I moved out of a property managed by this company and there were a few packages sent to the old address. The property was sold and Pim helped us greatly with picking up the packages. I really appreciated Pim!

A completely useless company. Houses are extremely expensive and superficially repaired. There were leaks in the floor and roof, black mold and water damage throughout the apartment. Water started leaking through the bedroom floor and…

Uitstekende service, een echte aanrader!

Good experience with Vastgoed Unie, very helpful staff. Convenient online portal to handle matters. Not everything is clear but when asking for help, we are well assisted.

Als huurders van een appartement dat zij beheerden, waren we erg tevreden over de communicatie. Ze hadden altijd een open oor voor onze vragen. Vooral Sylvia was erg behulpzaam en stond altijd klaar om onze vragen zo goed mogelijk te beantwoorden. Dankjewel!

a great service from great professionals. Thank you very much for your help

A real recommendation🙌…

The process with Vastgoed Unie went incredibly smoothly. I also had the luck of working with the wonderful Sylvia Stigter, who has been extremely careful and attentive... She could quickly resolve any problem and followed everything meticulously to ensure that everything went well. I can wholeheartedly recommend Vastgoed Unie!

Very dissatisfied with the service and communication at Vastgoed Unie. The company does not adhere to contractual agreements and is difficult to reach regarding this, both by phone and email. I have been trying for weeks to get clarity about the…

Great collaboration and very quickly helped when needed. Special thanks to Rafika who quickly helped me with several problems. Very satisfied

Excellent service by real estate agent Patrick Smolders of Vastgoed Unie. Clear communication and very pleasant to deal with, and moreover a good final result of the advisory process.

Ineffective and unprofessional. Blaming the tenants and not solving the problems in the apartment for months is common with this 'management company'. Good luck solving the problems...

Vastgoed Unie was erg behulpzaam toen ik uit de woning verhuisde. Ze waren flexibel met de verhuisdatum en -tijd en hielpen me mijn volledige borg terug te krijgen door de kosten voor een schoonmaakster te verlagen. Ze gaven me nuttige …

Fantastic service at management. Rafika is a star!

I really mean it when I say that having no housing is better than renting from this company. …

We were very well assisted by Vastgoed Unie in finding a new apartment in Amsterdam. From the viewing to making the property ready to move in, everything went smoothly and quickly. Because you receive your own online portal…

Great, definitely recommended if you are looking for a home.

Het beste makelaarskantoor van de stad!

Excellent service!

Ze helpen je bij het vinden van een huis.

I've had them as tenants for about a year. They always responded quickly, which was nice, but often their responses weren't very helpful, for example by saying they weren't sure and that you would have to figure it out yourself. …

Contact with Vastgoed Unie was made via Gé Muhring, where he served as the selling broker while we were the buying party. Gé worked hard to reach a purchase agreement that both parties were satisfied with. Also, Gé was generous…

Very professional and capable real estate agent. Keep appointments and found a house in a short time in a hectic market!

As a tenant, I am very satisfied, short lines of communication, quick and clear response.

Received a particularly dirty apartment; there were many dirty duvets, mold in the bathroom and pests (including meal moths) in the kitchen. We had to request professional cleaning ourselves, which they then only wanted to do for 1 room…

It may sound a bit contradictory; the people who work for this agency seem nice, but the way the agency operates is downright bad. …

Very indifferent. As a landlord, they ignore problems with your apartment and leave you without response or repair.

Excellent brokers - responsive, insightful, friendly, reliable. Patrick is truly a real professional.

Super good service, mega happy with my new home!

Excellent service!

Everything was easy and relaxed

A pleasant real estate agent to work with, quickly and expertly follows up on appointments! In addition, they have a super fun team.

Expert staff who helped me well in finding a rental property

Top service! Very nicely helped by Willem!

The contact with Gé was great. He kept us informed throughout the entire process and made our move to the apartment very easy. He also helped us with setting up the utilities.

What incredible service! In this bizarre housing market, they were able to ensure that I found an affordable home in no time at all that perfectly matches my wishes! Thank you very much for your work!

Meetings are kept, they are easily accessible and provide excellent service! Would highly recommend them.

Well assisted with check-in/check-out after entering our new rental agreement.

Very well assisted in finding a home. Very professional staff.

Great company! Very well advised!

Rot company and very rude staff who, in the event of serious complaints, send people from pillar to post and have no understanding of the situation, and adopt a tone as if their problem were your problem. That they…

Perfect service, customer-focused, very friendly and well-maintained apartment: recommended.

Nice office with a good management team. When there are problems with the property, they are resolved quickly. Clear communication and appointments are kept. Top.

Terrible experience with a building on Kinkerstraat. The only escape route was through a window and this window could no longer be opened, on the third floor of all things. For a year I had to ask for updates about this. I have repeatedly…

Great team to work with! We bought and sold our house with Patrick over five years. Both times they made the process simple, clear, easy, and fast. Patrick is very professional, involved, very…

The Vastgoedunie manages the property I rent. They do their best for the landlord (logical, he is their customer). For me as a tenant, the service was not so good. My main points for improvement would be: better/faster …

Very professional real estate office, a true recommendation based on a professional approach and a 'getting things done'-mindset

I really enjoy working with Vastgoed Unie, it's a customer-focused company for both tenants and landlords. They are knowledgeable and very helpful. Keep up the good work!

Top service, easily accessible and much knowledge of the market!

Very helpful organization, always available for advice, skilled employees. Pleasant communication and quick responses.

I rented a fantastic apartment in De Pijp for three years through Vastgoed. The team was always super helpful, friendly and responded quickly to all my questions. They made renting in Amsterdam an absolute pleasure!

By far the most practical real estate agent in Amsterdam.

I rented an apartment from them for 2 years and would do it again in a heartbeat. Great support through their portal site and very easy to work with. I had a great time, thank you!

Very good service

Great communication! We had a number of problems at home that were quickly resolved by Rafika. Rafika is truly fantastic! She responds quickly and keeps us well informed. Best manager we've had so far.

The people from Vastgoed Unie are real professionals. Their communication is excellent and they are very helpful in searching for a home. If I have a problem, they always respond directly and help me. I will definitely recommend them to …

I hired them as managers for my very first rental property in Amsterdam and I have to admit that the experience was very smooth and uncomplicated. The few problems I had with my apartment were quickly resolved and I always received my invoices on time.

Zeer goede verhuurders. Erg professioneel, nooit problemen gehad, de borg werd tijdig terugbetaald. Ik zou ze zeker aanbevelen!

Very happy with Vastgoed Unie! Besides the friendly team, they helped us very well and we were provided with a new home within a week; which met all our requirements. Hats off!

Very unprofessional staff. Unhelpful and disrespectful behavior.

Een fantastische verhuurder, die snel reageert en adequate service biedt.

They are very professional and have helped me over the past two years to create two fantastic apartments. A real recommendation!

Without rafika there is no real estate union!!!!!!

Real Estate Union is a young team where service, quality and friendliness are paramount.

Real Estate Union is composed of a young team. Super nice, kind people who are very focused on customer satisfaction. We have been working together with them for years with great pleasure.

Very professional and they helped me quickly and kindly when I needed to arrange check-in.

To be honest, the best real estate agency I've ever come across. They responded very quickly and found a perfect apartment for me that met all my wishes. The boss, I think his name is Pim, is a bit odd. But all the girls in the office were super nice! A real recommendation!

Contacts expire smoothly and there is positive brainstorming and cooperation to achieve an optimal result for both landlord and tenant. All parties happy and satisfied. Highly recommended!

A really good real estate agent! Especially Noah and Kiki were great from start to finish of my contract. I can wholeheartedly recommend them!

Schoon, vriendelijk en behulpzaam in alles. Professioneel is een understatement; als ik ooit weer een woning moet zoeken, kom ik zeker bij hen terug. Sterker nog: toen ik bij hen huurde, ging de wasmachine kapot en binnen drie dagen hadden …

Patrick has always assisted me exceptionally competently for over twelve months with the purchase of a home. Expert advice during visits and always acted in our interest. The management team is now professionally following up on daily matters. A very pleasant relationship!

Professional property manager.

Great service and very fast for my rental!!! I would definitely use them again to rent out my house!!!!

Great people, excellent help and knowledge is at a very high level! They can really think along and deliver added value

Real Estate Union consists of skilled people. Extremely professional and direct. A pleasure to work with.

I have known Patrick for more than 20 years. Very reliable and pleasant man who has rendered good services to my company many times. No fuss, but honest and open. A man who knows the world of real estate.

Always good service, both for rental and purchase!

Very professional and knowledgeable real estate agency. They are fast and sharp in handling sales, rentals, and management. Often work digitally, i.e. no unnecessary administrative hassle.

I have been working with Vastgoed Unie for several years now and find the collaboration very pleasant. They really think along and are always there to take care of you, even when it comes to the less enjoyable tasks! Thanks to Vastgoed Unie, my investment performs better and I have fewer worries! Keep up the good work!

always good response and quality

We have been waiting for 4 months for the repair of a toilet that has been giving problems since the beginning. They keep saying they will come, but so far nothing has happened. Therefore, we are now renting a house with 1 toilet instead of 2. Moreover, they gave …

Pleasant experienced and professional organization!

Vastgoed was echt een enorme ellende voor me als expat, het is ongelooflijk. Agressieve contracten in het Nederlands (geweldig als je Nederlands begrijpt) en enorme druk om te tekenen, en het makelaarskantoor wilde helemaal niets voor me …

Very professional, pleasant to work with, highly recommended

I was a tenant in one of the properties they managed. It was very difficult to get a response from them. They did not communicate about the rent increase and then withheld it from my deposit.

I had to quickly find an accommodation for an important business contact with very specific requirements. Julie and Pim found an ideal solution quickly and were very helpful in arranging everything and guiding us through the process. I can wholeheartedly recommend contacting them!

Vastgoed Unie is a pleasant, knowledgeable real estate agent. During our non-Amsterdam-fast purchase process of less than three weeks, we felt supported in our decision and confident about our offer. Not to be underestimated point: the…

I am not a direct customer, but as a tenant I have really experienced disrespectful behavior from this company. They made appointments for viewings without even informing me, sent a threatening email in which they …

De slechtste makelaars ooit. Ik heb een vreselijke ervaring met ze gehad. Ze dreigden me aan te klagen omdat …

Fine real estate agency! Good service

Professional, pleasant and fast guidance - highly recommended!

Top guidance, both for buying and renting, very smooth, adequate and extremely reliable. Truly an example of how it should work in the real estate market! Therefore a genuine recommendation!

Vastgoed Unie was more than 5 years my management agent, it was a great pleasure. Thank you for the support, service and the final transaction. Very good luck with everything, guys!

Een zeer professioneel team met veel expertise en goed advies. Het hele team staat altijd klaar om te helpen, is bereikbaar en zorgt voor een uitstekende opvolging van de dossiers. Ik beveel ze van harte aan.

Only praise for real estate union. Contact with Patrick was always professional, very accurate. They think along with you and come up with honest advice both in buying and renting. It's precisely the personal touch and the attention they dedicate to the assignment and contact that makes the difference and appeals to me greatly.

Wij hebben de diensten van Vastgoed Unie ingeschakeld voor de aankoop, verhuur en het dagelijkse beheer van ons beleggingspand in Amsterdam. Hun professionele en proactieve houding maakt hen een betrouwbaar aanspreekpunt dat zorg draagt ​​voor uw investering. De samenwerking met hen is prettig en daarom beveel ik hen van harte aan.

Thanks to Pim, I was well assisted in finding a new tenant as well as handling the contract until handover! Thank you! Maurice

We rented our apartment through Vastgoed Unie. We were satisfied with the service, their very professional approach and the pleasant organization. A real recommendation.

The real estate world in Amsterdam and the surrounding area was a large unknown to us. Patrick guided us through this world of brokers and sellers. The result is a very pleasant and constructively well-built home. We are very satisfied and impressed with his professionalism and friendliness.

We have been working with Vastgoed Unie and, in particular, Patrick Smolders for a number of years. They have proven to be a very reliable and responsive real estate agent. Our apartment is rented out to expats and they have handled the entire…

VastgoedUnie of Patrick and Pim has helped me twice well in finding a good tenant. The personal approach of the company appeals to me very much by precisely feeling what I want as a landlord and therefore a good…

Reliable and above all skilled professionals who know the market and know what they're talking about. They think along well with their clients and have a real can-do mentality. They arrange it, quickly, well and professionally. For purchase, rental or management, I wholeheartedly recommend Vastgoed Unie.

These brokers have helped me excellently with the successful rental of my apartment to expats. They are very involved, professional and enthusiastic. I received honest feedback, e.g., about a potential tenant where the broker…

Great address for renting and managing your house or apartment. These guys have always successfully and quickly found tenants for me, as well as for clients and friends of mine. In addition, they can also take all rental worries out of your hands for a small fee. Highly recommended!

Very professional and friendly people. We felt extremely happy that we were able to collaborate with Vastgoed Unie in Amsterdam. They helped us in finding an apartment, the rent of it and also with the management.