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About
Lutz Real Estate B.V.
Sweelinckplein 9 -11 Den Haag, 2517GK
In The Hague, Lutz Real Estate B.V. stands for reliable and personal real estate agency service. With a strong focus on customer orientation and knowledge of the region, we help both buyers and sellers achieve their goals. Our promise is to work transparently, in detail, and with professional advice. We offer an extensive range of real estate services, focusing on a personal and thoughtful approach. Our working method is based on open communication, quick response, and in-depth knowledge of the local market. We are here for you, from the first conversation through to the handover. Contact us for a free consultation and discover how we can help you with your home or property to buy.
Housing supply
Lutz Real Estate B.V.
Results are based on the last 12 months and show both available and purchased homes.
Lutz Real Estate B.V. has been rated with a 6.9 out of a total of 35 reviews
Review platforms
Bronscores
Total score
6.9
35 total reviews
Funda
9.8
5 reviews on Funda
Google
6.4
30 reviews on Google
Joan Maetsuyckerstraat 103
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9
Contact with Daphne was pleasant, clear and transparent. All agreements made were followed up on and her advice regarding the styling of the house and the selling price was followed. There were many offers on the house; Daphne checked whether bidders could actually meet their offer. This gave a lot of confidence and thus were able to make a good choice.
sanae korchi
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2
If I could give a rating lower than zero, I would absolutely do so. This office shows a complete lack of respect and professionalism – especially from the owner and the person who handles the tenant matters. Buyers might be treated differently, but as a (potential) renter you can only expect disrespect and dishonesty. If something in the apartment breaks, you have to wait days or even weeks before it is repaired. There is no communication and they clearly exploit tenants. More than one and a half months after my departure I still had not received my deposit back. When it finally arrived, only 50% was refunded, with unjustified deductions for 'professional cleaning' and so-called 'repairs'. I had to hand in the keys without being present for the checkout inspection. Be careful if you are planning to rent through this office – you will probably encounter the same problems during your stay and at the end of your rental period.
Agent's response
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Thank you for your feedback. However, we consider it important to emphasize that the property was handed over to you at the beginning in a very good and professionally cleaned condition, while it was left behind at handover with damages and in a clearly polluted state. Furthermore, we would like to reiterate that the owner decides on the possible refund of the deposit, not us. This is also clearly stated in your rental agreement. Kind regards, Lutz Real Estate
Zeesluisweg 78 C
10
We worked with Daphna from Lutz Real Estate for many years - for selling and renting. Always and consistently exceeds expectations, takes all the worries away, provides good advice - very proactive and helpful. Highly recommended! Simply the best
Adam Kartoev
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2
It was a terrible experience with Lutz Real Estate. They could not let us know almost two weeks in advance when we had an appointment. And I personally felt that the company did not even try to help us. The staff was very arrogant and disrespectful.
Agent's response
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Thank you for your feedback. You have viewed multiple properties with us, including during the summer period. During the summer months, many people go on vacation, which can sometimes make the process take longer than usual. We are sorry that you were not selected as a tenant, but ultimately it is always the owner who decides who will move into their property. We hope that you have since found a suitable home. Kind regards, Team Lutz Real Estate
Mohammad Hasani
2
Saman Hasani
2
Mohammad Hasani (Saman)
2
Van Kijfhoeklaan 27
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10
Daphne is an honest, engaged and truly expert real estate agent. She empathized well with us and always kept us grounded. Highly recommended!
Frans Halskade 9
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10
Fine and clear communication, understanding of matters, and perfectly keeping appointments. Recommended if you want to sell your home.
Nicolaas Tulpstraat 82
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10
Professionally skilled, quickly responsive, friendly and a strong recommendation to work with Daphne (Lutz) for the rental/sale of your property.
Roland Kopas
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10
Lutz's service is fantastic. A real recommendation. Daphne comes to you and supports you throughout the entire process.
Erik van Rees
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10
Daphne, the friendly and professional purchasing agent, was always accessible and ensured a pleasant contact. Her expertise and negotiation skills helped me find my dream house and close a good deal. I appreciated her commitment and highly recommend Daphne to anyone who wants to buy a home.
Lenneke Ass
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10
Friendly and knowledgeable realtor!
Sarah Rose Bieszczad
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2
Rude staff
Behnaz Mousavi
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10
Excellent personal service when selling our house. Also very experienced in the rental market. I can highly recommend Lutz Real Estate!
Virginia Bisegna
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10
I am very happy with the help I have received from this company. Sometimes it is difficult to communicate with landlords and reach an agreement, and it is always reassuring to know that there is someone who supports you throughout the entire process!
roberta tarsitano
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10
I wholeheartedly recommend this real estate agency. They met my needs from the beginning with optimal accessibility and market knowledge. Even after the contract signing and afterwards, they provided excellent support. Should I ever return, I will without hesitation again call upon the expertise of Daphne.
Andrii Andrii
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2
The service of the company is downright bad. They have no respect for customers, are unpunctual, superficial and inattentive. You're not good at dealing with people. 👎👎👎 It is impossible to reach the real estate agent. You don't value your customers. (I strongly advise you not to do that.) …
Agent's response
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Dear Andrey, we are sorry to hear that for whatever reason you were not satisfied with our services. We suspect that you were unable to view the property/apartment you wanted to rent because it was already fully booked or because you did not meet the income requirements of the landlord. Unfortunately, we cannot change anything about this, but we hope you have nevertheless found a suitable property. Kind regards, Team Lutz Real Estate
Rostyslav Rostyslav
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2
The service is terrible. Absolutely do not contact this company for any services. You will only waste your time and put your nerves to the test. The staff is rude and inattentive. Save yourself the trouble and contact another company.
Agent's response
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Dear Rostyslav, as we have already explained to your girlfriend Anna, we are sorry to hear that for some reason you are not satisfied with our service. We have taken the time for you, but unfortunately we cannot do anything about the fact that you do not meet the income requirements of the landlords. Unfortunately, we cannot change that, but we still hope you have found a nice apartment. Kind regards, Team Lutz Real Estate
Anna Taranova
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2
Unfortunately, we encountered an absolute unwillingness to work and to perform their tasks. We had engaged their company for a housing search service in The Hague. On the phone, we immediately felt a strange attitude and disinterest. Real estate agent Daphne showed no willingness to help with finding a home, not even for a good compensation. She did not check or read the documents we sent and handled her tasks completely irresponsibly. We saw an absolute lack of effort regarding all search activities. It is impossible to reach them or get in touch with them. They respond very slowly to emails. Do not do business with this company if you don't want to become homeless.
Agent's response
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Dear Anna, we are sorry to hear that you are not satisfied with our service. We have taken time for you, but we cannot do anything about the fact that you do not meet the income requirements of the landlords. Unfortunately, we cannot change anything here, but we still hope that you have found a nice apartment. Kind regards, Team Lutz Real Estate
salam pelo
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2
Terrible service, AVOID THEM AT ALL COSTS! These people are only after your money.
Agent's response
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Dear Salam, we are sorry to hear that for whatever reason you were not satisfied with our services. We suspect that you were unable to view the property/apartment you wanted to rent because it was already fully booked or because you did not meet the income requirements of the landlord. Unfortunately, we cannot change this, but we hope you have nevertheless found a suitable property. Kind regards, Team Lutz Real Estate
Johanne Vandijk
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10
Very satisfied with the professional and pleasant support regarding the rental of my property.
Eduardo Herrera
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10
I am very satisfied with the company's service, especially regarding Daphne. She is a serious and experienced professional. We looked at various options for seven months. She knows the market and regulations very well. Some of the homes we visited seemed okay, but she immediately noticed when something was wrong or when other real estate agents provided incorrect information. She was very clear when something did not fall within the legal framework. She is also very good at checking renovations and gives advice on the quality of the work and whether there could be problems with the neighbors. She has a good eye for the price of real estate and can tell you when an apartment or house is too expensive, or when it is located in a good neighborhood. I am very happy with the service and wholeheartedly recommend her.
gert-jan Olsthoorn
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10
Highly professional real estate agent, very involved and everything well organized! Nice team too and they take care of you and communicate perfectly!
Jelle Casper
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10
Contact with Daphne and colleagues was pleasant and professional. Quick follow-up and thorough approach. Thank you for the mediation.
Ewa Sillem
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10
Had a very pleasant experience buying my house through this real estate agent. Very professional and thinks along well with you. Everything went flawlessly. I would definitely recommend this real estate agent.
Corine Koornneef
10
Kyllian ten Kate
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10
We were very well assisted by Daphne in finding a rental property in The Hague. Daphne helped us find a home within 2 weeks in this tight market! Besides that, she was very pleasant to deal with and mediated well for us with the landlord.
Sann Fiol
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2
What a ridiculous realtor! Outright arrogant and rude. The properties don't look like they do in the photos!
Angelo Mart
2
Janek B
6
Raymond
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10
Good and fast service when renting a home and fixing some defects.
Vera Santos
10
Elena Oprisan
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2
The location is not clearly indicated.
leni knoester
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10
Delicious massage and reflexology #hettykortekaas
Practical
information
Location, website-impression and opening hours of Lutz Real Estate B.V.
Opening Hours
Monday:
10:00 - 15:00
Tuesday:
10:00 - 15:00
Wednesday:
10:00 - 15:00
Thursday:
10:00 - 15:00
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Work area
Lutz Real Estate B.V.
Lutz Real Estate B.V. is active in the following areas of work:
