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Huiz

3328LK Dordrecht • Zuid-Holland

3,4 / 29 reviews

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Team photo of Huiz
Office photo of Huiz

About Huiz

Laan van Braets 30 Dordrecht, 3328LK
Sales broker
This realtor helps with selling homes.
Valuation Broker
This broker performs appraisals.
NWWI
Certificate: NWWI
NRVT
Certificate: NRVT
Dutch
This agent speaks: Dutch
English
This agent speaks: English

In Dordrecht staat HUIZ makelaars voor betrouwbare en persoonlijke ondersteuning op het gebied van vastgoed. Onze kennis en ervaring zorgen voor een geruste geest, of u nu wilt kopen, verkopen of verhuren. Wij zijn er voor u in elke fase van uw vastgoedtraject. Wij specialiseren ons in verkoop en taxaties, met een duidelijke werkwijze die gericht is op uw wensen en doelen. Ons team is geaccrediteerd met NWWI en NRVT, wat aantoont dat wij op hoog niveau werken. Wij communiceren in Nederlands en Engels, zodat we u goed begrijpen en begeleiden. Laat ons uw vastgoedverhaal verder uitbouwen – contacteer ons voor een vrijblijvend gesprek.

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3.4 out 29 reviews

Housing supply Huiz

Results are based on the last 12 months and show both available and purchased homes.

Reviews Huiz

Huiz has been rated with a 3.4 out of a total of 29 reviews

Review platforms

Bronscores

Total score

3.4

29 total reviews

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Google

3.4

29 reviews on Google

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Rowan

10

Viewing requested, called back within an hour to schedule something. Otherwise, he simply answers the phone politely.

Agent's response

Hi Rowan, bedankt voor je positieve review!

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Kees Boersma

2

stalin is a much better broker

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Merel Van dijk

2

Unable to get in touch with them. An unbelievably bad rental property. Not satisfied, I would not recommend this to anyone.

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Robin van Wageningen

2

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Rowan Fortuin

4

Saw an apartment for rent on Pararius and I immediately responded to it. No response yet.. Then I thought, you know what, I'll try it through their own website and schedule a viewing. Still no response. Account created, should receive a confirmation email where I had to confirm my email address, again after days still no mail and not in my spam. Today tried calling the number several times and again no answer. I wonder, how eager they are to rent/sell something, if you just can't get in touch with them. I find it incredibly annoying, because the apartment is very nice. Hoping to hear from them this week, I give them 2 stars instead of 1.

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Daan Verstraten

2

Het lukt me op geen enkele manier om contact met hem te krijgen.

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Nathan Wolswijk

2

Just like many others, I have also been able to experience how bad the communication with the best sir is. It's completely impossible to reach him via email and after calling 20 times, you’re lucky if you manage to get through to him once. He said after the viewing that he would know who the tenant was on Monday. Heard nothing until, after a lot of calls and emails, I finally managed to reach the best sir, and now it was Wednesday. Wednesday again the same story, now it became the end of the week. Again heard nothing. Eventually, called him repeatedly again on Monday and managed to get through to him, and the only thing he says is that the apartment has been rented, you didn’t receive an email, and he also had absolutely no understanding for the poor communication towards us. There was never any email sent and none of our emails were ever responded to. Dramatic communication with this landlord.

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Leroy Jones

2

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Manon

2

Het eerste contact met Tim was prettig. Hij nam de telefoon op en liet ons snel een appartement zien dat we konden huren. Nadat we het huurcontract hadden getekend, veranderde dit. Hij reageerde nooit op e-mails en nam zijn werktelefoon niet op. Hij beweerde dat we het verkeerde e-mailadres hadden gebruikt of dat hij het niet had ontvangen. We gebruikten altijd de e-mailadressen die op zijn website stonden en die hij zelf ook gebruikte. Die hadden in het verleden immers altijd gewerkt. Hij reageerde pas één keer op onze e-mail nadat we dreigden de huur niet te betalen. Het probleem was toen al zo uit de hand gelopen dat het de eigenaar van het pand ongetwijfeld meer geld heeft gekost om het op te lossen. Pas na een wonder kregen we zijn privételefoonnummer te pakken en reageerde hij op problemen met het gehuurde appartement.

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Alex Schaardenburg

2

Will not call back, difficult to reach, do not keep appointments

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Jeroen Hagendijk

2

Bad

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Laszlo

2

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Ahmad Hafeez

2

De service is ronduit waardeloos. De persoon die Tim heet, reageert nooit als het tijd is om de borg terug te betalen. Huur nooit een huis via hen!

Agent's response

Hallo Ahmad, zoals je weet en zoals ik al heb uitgelegd, worden de verwarmingskosten apart gefactureerd en moeten deze via de eigenaar worden betaald. Om deze kosten te berekenen, hebben we de eindafrekening nodig. De informatie die ik heb is onvolledig en we wachten op deze informatie.

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Cynthia Aguilar

2

Dit soort makelaarskantoren lichten buitenlanders die komen huren meestal op. Ze houden je borgsom vast. Vertrouw Huiz NL niet. Ik raad iedereen af ​​om een ​​huis via hen te huren.

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Wes

2

5 times had to call back for a rental property, 2 times emailed and I think about 6 messages left via websites. No response until the moment that out of nowhere the property was no longer available.

Agent's response

Beste Wesley. We snappen je teleurstelling van het niet kunnen huren van een woning. Het aanbod op dit moment is schaars en er zijn heel veel aanmeldingen. Binnenkort veranderen de procedures waardoor het voor kandidaten die in aanmerking komen makkelijker is om te reageren. We hopen je dan wel van dienst te kunnen zijn. Mvg Huiz

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Rinald van der Wal

10

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Claudia Smits

2

The rental went well. Enorm bad once you cancel it. Too much rent paid and my deposit not returned. Ultimately never received a final calculation while multiple times it was said that this would be sent. A lot of money withheld from me, therefore.

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Tim van Leiden

2

Unreachable. In response to the reaction: Easy answer when no one responds to the email sent to this address.

Agent's response

Beste Tim, Wellicht kun je je vraag per mail stellen. Ons email adres is info@huiz.nl. mvg HUIZ

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Marcel van Gool

10

I understand that there are people who complain, but the question is whether there's more demand than supply; this broker is reliable and has helped me very well despite my situation, he really thought along with me to find a suitable solution. A solid 10 for Tim.

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House of Rest

2

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Dave Eussen

2

Very poor (no) communication, even the address isn't an office but a regular house where no one lives, no answer to questions, phone is not answered, smells like crime.

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Andrew

2

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E. J. Robinson

2

Just like the rest, I got acquainted with the lack of communication. No response to the 'request viewing' form. Ultimately, a viewing was requested by phone, for which I took a day off, only to hear an hour and a half beforehand that the property had already been rented out. Absolutely not recommended.

Agent's response

Beste, Het komt vaak voor dat er meerdere bezichtigingen op 1 dag worden gepland, en dan kan het voorkomen dat de woning snel verhuurd is. Het enige wat wij nog kunnen doen is de andere kandidaten afbellen. mvg HUIZ

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don 078

2

Terrible realtor. Never reachable. The office on Wijnstraat is always closed. And the realtor lies to withhold your deposit. Far too expensive and unreliable. Never again.

Agent's response

Beste Donavan, Jammer dat je het wonen aan de Voorstraat als duur en onbetrouwbaar hebt ervaren. Je hebt het toch een aantal jaar volgehouden. Helaas was gebleken bij het opleveren van de woning dat er diverse schades waren. Deze schades zijn door de eigenaar verrekend met de borg niet door ons, en beste Donavan je was hiervan op de hoogte. HUIZ

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BvdH

8

They clearly did something with the criticism because I was helped very nicely and received an immediate answer to my questions. So far, nothing but positive.

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Jan-Willem Huisman

2

Responded via the website of Huiz op een for an available property, according to the site, using the forms provided. These included some additional questions about the property. To date, no response received and I had to find out through the website after a few days that the property has already been allocated. Quite sloppy indeed. Communication at this company is not in order! And if that's not in order, it doesn't bode well for the rest...

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Nicolette Galanis

2

Certainly called 10 times (both to mobile and the business phone number) nobody answered and to this day, no one has spoken with me. Ultimately (when I was in Dordrecht anyway) I walked to their office hoping to speak with someone but the door was locked. And the lady who was hidden behind her screen decided to ignore our knocking. I seriously wonder how you can rent/sell anything if you are not reachable?!

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Dennis Schot

2

I have never experienced such poor service and communication. Unavailable by phone, leaving a voicemail doesn't result in a callback. Emails are not answered. I can’t understand how this can and continues to exist in 2017, these people need to find other work as soon as possible, but not in customer service, they are completely unsuitable. As the first candidate, you make an appointment for a viewing, then the house is rented out to the second candidate without informing me because that person wanted to rent without a viewing. I don’t think you treat people this way. Conclusion: do not do business with this company. Just frustration!

Agent's response

Hoi Dennis, als ik het zo lees heb je een slechte ervaring met HUIZ. Kunt u mij wellicht emailen op support@huiz.nl of klacht@huiz.nl . Dan ga ik kijken waar het probleem heeft gelegen. Mijn excuses voor het ongemak.

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Quintin De Koning

10

Very good experience with this broker. Knowledgeable and listens well to what you want. I would recommend him to everyone!

Practical information

Location, website-impression and opening hours of Huiz

Screenshot of the website of www.huiz.nl

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed

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