Gruno Vastgoed B.V.

bowi klop

06-06-2026

10

Anni Madjak

05-06-2026

10

Agent's response

Beste Anni, Bedankt voor je 5 sterren review. Dit waarderen wij enorm. Ik zie dat je onlangs een nieuwe woning via ons hebt gevonden! Wij wensen je heel veel woonplezier. Met vriendelijke groet, Team Gruno Vastgoed.

Tudor

28-05-2026

10

Mees Van Loon

27-05-2026

8

Dylan Kuipers

25-05-2026

2

Communicatie is ver te zoeken en ze liegen tegen je. Daarnaast maken ze ook zomaar afspraken om afmetingen en foto's te maken. Waarop je reageerd niet te kunnen en dat je het graag een andere dag wilt. Terwijl ze vervolgens niet op je mail reageren en dan alsnog op hun eigen bedachte tijd hunzelf zomaar je studio in laten. Zonder toestemming!!! Ook als je je contract wilt verlengen word dat compleet genegeerd en krijg je ineens een mail dat je "binnenkort vertrekt".

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Mihaela Moraru

21-05-2026

10

Agent's response

Beste Mihaela, Bedankt voor je mooie 5-sterrenreview en het vertrouwen in ons gedurende je huurperiode. We wensen je veel geluk en woonplezier op je nieuwe plek! Met vriendelijke groet, Team Gruno Vastgoed

Etienne Hahn

21-05-2026

10

Via Tygo van Gruno verhuur binnen een aantal dagen ons droomplekje gevonden! Snelle communicatie , super geregeld en heel vriendelijk!

Agent's response

Beste Etienne, Wat ontzettend leuk om te lezen, bedankt voor deze mooie review! Fantastisch dat Tygo jullie zo snel heeft kunnen helpen bij het vinden van jullie droomplekje. We geven de complimenten zeker aan hem door! Wij wensen jullie heel veel woonplezier toe in jullie nieuwe woning! Met vriendelijke groet, Team Gruno Vastgoed

Lotus Fight

19-05-2026

2

Agent's response

Beste Lotus Fight, Wat vervelend om te zien dat je geen positieve ervaring hebt gehad. Helaas kunnen wij op basis van deze review en naam geen gegevens in ons systeem terugvinden. Wij komen graag met je in contact om te kijken wat er is gebeurd en hoe we je eventueel verder kunnen helpen. Je kunt ons bereiken via info@grunoverhuur.nl of telefonisch contact opnemen met ons kantoor. Met vriendelijke groet, Team Gruno Verhuur

Valentin Hristov

16-05-2026

10

Agent's response

Beste Valentin, Hartelijk dank voor je 5-sterrenreview. We waarderen het enorm dat je de tijd hebt genomen om je positieve ervaring met ons te delen! Met vriendelijke groet, Team Gruno Vastgoed

BJ

12-05-2026

2

Waardeloos. Afspraken gemaakt voor een huurwoning etc etc. 3 dagen later; ‘oh er komt nog BTW overheen 21%. Daar ga ik niet akkoord mee, zou je nog willen overleggen met de eigenaar? Daarna nooit iets weer gehoord. Ga niet met deze club in zee.

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Jan Willem van Delft

01-05-2026

10

Agent's response

Beste Jan Willem, Bedankt voor je review en de mooie beoordeling! Wij waarderen het vertrouwen. Met vriendelijke groet, Team Gruno Vastgoed

Dylan Luinge

12-04-2026

Translated by AI

10

Nice collaboration

Agent's response

Beste Dylan, Bedankt voor je mooie review en de fijne samenwerking! … Meer

Jose Haverkort

12-04-2026

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2

What a worthless company. Poor or no communication, having to go through endless trouble to get your deposit back. Their only motto is to make as much money as possible over the heads of tenants. Really scandalous, renting a 50 square meter cottage for 1300 euros.

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Agent's response

Beste Jose, Dank je wel voor je review. Het spijt ons te horen dat je ervaring niet naar … Meer

Pablo van Beek

12-04-2026

10

J Indy

12-04-2026

10

Anthi Georgiou

12-04-2026

8

Agent's response

Beste Anthi, Bedankt voor je mooie review, dat waarderen we enorm! … Meer

Stijn Middel

12-04-2026

8

Jonathan Isenia

10-04-2026

10

Agent's response

Beste Jonathan, Bedankt voor je positieve review! Wat fijn om te horen dat je een goede ervaring hebt gehad. Ik zie dat mijn collega Melissa contact met je heeft gehad en dat je sinds april via ons huurt. Wij wensen je heel veel woonplezier toe in je nieuwe woning! Met vriendelijke groet, Team Gruno Vastgoed

Wim De Vries

05-04-2026

10

Agent's response

Beste Wim, Heel erg bedankt voor je positieve review en de mooie beoordeling! Dat waarderen … Meer

mettari van der graaf

05-04-2026

10

Agent's response

Beste Mettari, Bedankt voor je review en de mooie beoordeling! Wat leuk om te zien dat je sinds … Meer

Varesjlin Rijnders

05-04-2026

10

Agent's response

Beste Varesjlin, Bedankt voor je positieve review! Wat fijn dat alles rondom het doorschuiven … Meer

Ricardo Hazenberg

05-04-2026

10

Agent's response

Beste Ricardo, Bedankt voor je positieve review en de mooie beoordeling! Dat waarderen wij enorm! Hoewel we je gegevens op basis van deze naam niet direct in ons systeem kunnen terugvinden, vinden we het erg fijn om te horen dat je de tijd hebt genomen om een positieve review achter te laten. Met vriendelijke groet, Team Gruno Vastgoed.

Hamid Gadirov

12-03-2026

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2

I strongly advise everyone to think twice before renting through Gruno Real Estate. My entire experience with this office has been extremely disappointing and unprofessional. …

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Agent's response

Translated by AI

Thanks for your detailed feedback. Sorry to hear that your experience was not positive. We are happy to explain our side of the situation, so a full picture can be formed. … More

Adrians Pancenko

12-03-2026

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2

Avoid this landlord at all costs. Pest problems and poor maintenance are completely ignored.

Dāvis Dovjats

12-03-2026

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2

The landlord is an absolute nightmare to deal with. The thermal insulation is all but absent and there's a constant presence of pests. Maintenance requests are completely ignored. Moreover, basic installations are sloppy …

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Jelle Dijkstra

12-03-2026

10

Henk Bol

12-03-2026

10

Akif Gadirov

12-03-2026

2

Agent's response

Translated by AI

Dear Akif, Thank you for your review. We are sorry to read that your experience was not ... More

Gulnare Mammadova

12-03-2026

2

Agent's response

Translated by AI

Dear Gulnare, Thank you for your review. We're sorry to hear that your experience was not good. … More

cristina zobel

12-03-2026

2

Mijn zoon huurde via dit bureau een appartement voor 4 maanden. Ze waren volkomen onverschillig voor de verschillende problemen die we met het …

Agent's response

Beste christina, Hartelijk dank voor uw review. Het spijt ons oprecht te horen dat uw ervaring … Meer

Angelo Lepore

12-03-2026

2

Vreselijke ervaring. Het appartement was mooi, maar ze bleven maar bellen om een ​​soort toegangscontrole te regelen. Ze zeiden dat ze naar binnen konden, zelfs als we niet thuis waren, omdat ze een kopie van de sleutels hadden. De …

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Agent's response

Beste Angelo Lepore, Bedankt voor je review. Wat vervelend om te lezen dat je zo’n negatieve ervaring … Meer

caroline santos

12-03-2026

2

Ik heb een zeer negatieve ervaring gehad met Gruno Vastgoed B.V.. Aan het einde van mijn huurcontract weigert het bedrijf mijn borg terug te …

Steef Stalman

12-03-2026

Translated by AI

2

Paying too much for a rental apartment and then being treated like dirt. Complaints and living comfort are not important to them. The only thing that matters is that you pay! Afterwards, when you leave the house, they don't want to return the deposit. Be careful and don't get into bed with Gruno! They work dishonestly!

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cheikh mbaye

12-03-2026

10

Trayler BV

12-03-2026

2

al een tijdje door onze huur van kantoorpand afhankelijk van Gruno. Maar het is een enorme drama. Enige wat ze goed doen is 3 weken voor het eind van de maand al een factuur sturen voor de volgende maand.... …

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Noa Kramer

12-02-2026

10

CGRandyNL

12-02-2026

10

Sian Broekman

12-02-2026

2

Na een heel lang traject (lees 8+ maanden) met een medewerker van hen die nu niet meer werkzaam is kwam rond mei dit jaar het verlossende "jouw afrekening van 2023 staat klaar, moet alleen nog verstuurd worden." Een paar weken later nog niks ontvangen dus maar weer aan de bel getrokken. Bleek de medewerker niet meer bij hen te werken en de afrekening ook nog niet klaar te staan. Vervolgens langsgegaan bij Gruno. De nieuwe medewerker die ons adres overnam leek heel positief en voortvarend van start te gaan en zei mij toe dat de afrekening van 2023 zsm zou komen. Nu zijn we weer 5 maanden verder en heb ik, ondanks herhaaldelijke verzoeken, nog steeds niks ontvangen. Ontzettend slechte communicatie, krijg nagenoeg op geen enkele mail reactie. Telefonisch is de persoon die ik moet hebben toevallig altijd niet aanwezig etc etc. Update: de afrekening is geweest! Het heeft maar 1,5 jaar geduurd.

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Agent's response

Beste Sian, Bedankt dat je de tijd hebt genomen om jouw ervaring met ons te delen. Allereerst willen wij aangeven dat wij het ten zeerste betreuren hoe dit traject voor jou is verlopen. Dat dit proces zo lang heeft geduurd en dat je in de tussentijd onvoldoende bent geïnformeerd, is niet de service en communicatie die wij nastreven. Wij begrijpen dat het wisselen van medewerkers en de vertraging rondom jouw afrekening voor veel frustratie heeft gezorgd. Dat je daarnaast herhaaldelijk zelf contact heeft moeten opnemen zonder duidelijke terugkoppeling, vinden wij zeer vervelend om te horen. Fijn dat de afrekening inmiddels is afgerond, maar wij realiseren ons goed dat dit veel te lang heeft geduurd. Jouw feedback nemen wij dan ook nadrukkelijk mee om onze interne werkwijze en communicatie richting klanten te verbeteren, zodat dit in de toekomst anders en beter verloopt. Mocht je nog vragen hebben of ergens tegenaan lopen, dan staan wij uiteraard voor je klaar om je verder te helpen. Met vriendelijke groet, Team Gruno Vastgoed

Kadets64

12-02-2026

2

Agent's response

Translated by AI

Dear Kadet, Thank you for your review. We are sorry to hear that your experience was not as desired … More

Ralph Sikosek

12-02-2026

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10

Rent a home for a while via Gruno. Contact is pleasant and staff are very friendly. The problem with the central heating boiler turned out to be more complicated than expected (the flue had to be replaced), but Gruno handled it well and sent quickly …

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Agent's response

Translated by AI

Dear Ralph, Thank you for your positive review. … More

feijo djdj

12-02-2026

10

Agent's response

Translated by AI

Dear Feijo djdj, Thank you for your 5 star review. … More

Luca-Mario Kulczynski

12-02-2026

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2

A real nightmare landlord.

Agent's response

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Dear Luca-Mario, Thank you for your review. We are sorry to read that you are not satisfied … More

J. Warlich

12-01-2026

10

denise

12-01-2026

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10

Very professional and friendly treatment during the viewing and telephone contact

Lisa Van Hoven

12-01-2026

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2

What a terrible tent, they can't communicate at all. You think they are professional and they are also professional during the viewing but after that the misery begins. You have to call them everywhere yourself because they tell you nothing, …

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Agent's response

Translated by AI

Hi Lisa, It's unfortunate to read that you experienced it this way. We've checked this quickly, … More

Antonio Santos

12-01-2026

10

Casper Stein

12-01-2026

10

George Sanidas

12-01-2026

10

Jill Straat

12-12-2025

8

Elena Trevisan

12-12-2025

8

Ewald de Wit

12-12-2025

8

O.R swart

12-12-2025

10

Sipke Meindertsma

12-11-2025

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10

Top landlord

Agent's response

Translated by AI

Thank you for your positive review!

Nore Lublink

12-11-2025

10

Thymen Ubink

12-11-2025

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10

Helped within 1.5 weeks to a new housing, which is incredibly fast and smart in this tight housing market. Big compliments to Tygo who has guided me excellently during this process. Good communication together with action. Super!

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M.T.H. Lentelink

12-10-2025

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10

Quick response. Good service. Top team.

Niki Georgopoulos

12-10-2025

10

Pien de Jong

12-10-2025

10

nienke beishuizen

12-10-2025

10

Madam Good

12-10-2025

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10

Toppers, good service, friendly staff, beautiful-and affordable homes, and especially living safely! I truly enjoyed living in Groningen with the professional help of Gruno Vastgoed BV and therefore recommend them👌🏽 An extra thank you to Cees🌹 …

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Angela Patouma

12-09-2025

10

Martijn Moorlag

12-09-2025

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10

Well helped with a beautiful studio!

Kees

12-09-2025

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10

Fast service. Professional party, definitely recommended!

Boran Akkoç

12-09-2025

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2

The company's emergency number is not even answered. In case of an emergency, we would no longer be there. After we had withdrawn, we also noticed that things were not in order. For example, the door handles were loose, causing us to have multiple times in …

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Agent's response

Beste Boran, Bedankt voor je review. … Meer

Elsa

12-09-2025

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2

Making contact very difficult, setting rent prices as high as possible and taking a very long time to resolve problems …

Nannaa

12-09-2025

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2

Be sure to rent from gruno real estate, gruno has taken over our landlord and since then nothing is being handled. It takes months for complaints to be taken seriously, if they are even taken seriously and something is done about it. They …

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Gijs Meijer

12-09-2025

10

Youri Verver

12-09-2025

10

Liza Tihomirova

12-09-2025

10

Tom Speel

12-08-2025

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10

Very easy

Bram van der Schaft

12-08-2025

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10

We have a positive impression of Gruno Vastgoed. The contact is always pleasant and professional. What stands out is the good relationship they maintain with property owners, which contributes to smooth and transparent communication. Gruno Vastgoed comes across as a reliable and involved party within real estate.

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Rik Kamping

12-07-2025

10

Madalina Marian

12-07-2025

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10

I have already been looking for a house via different rental agencies for 3 months and of the 100 (or more) applications, Gruno Verhuur was the only one that arranged the most viewings and helped me and my friend to find rooms in the same ...

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Jose Fokkens

12-07-2025

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10

Incredibly well assisted by Nadja and Melissa from Gruno real estate, two ladies who are friendly, customer-focused and incredibly pleasant in communication. Thank you for all the help!

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Bedrijfsleider Stadslab

12-07-2025

6

Nazli Kara

12-07-2025

10

Fien Wijnstok

12-07-2025

10

Bułka Bułka

12-07-2025

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2

Not very serious, not very friendly. I sent many messages, on the same day as the publication, and no response, I call and I hear 'you must react faster'. Offers on his site are no longer available but they leave a good impression or large selection. Very expensive homes because they have monopolized the market. Sad.

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Emjok -

12-07-2025

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2

They do not react at all. I have sent countless requests for viewings, but none have responded.

Tala Tayfour

12-07-2025

10

Fzyf FZYF

12-07-2025

10

Matej Sedlár

12-07-2025

10

LGGLOVEE

12-07-2025

2

J Fokkens

09-07-2025

Translated by AI

10

Incredibly well assisted by Nadja and Melissa from Gruno real estate, two ladies who are friendly, customer-focused and incredibly pleasant in communication. Thank you for all the help!

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A J

12-06-2025

10

Nadia Thatcher

12-06-2025

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10

Great experience with Gruno Vastgoed - Always attentive and tidy. Nice colleagues. Highly recommended. Nadia Thatcher, Head of Business Support - Red Bear Tech

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Twring

12-06-2025

4

Eider Aizpun

12-05-2025

10

Ruben Braad

12-05-2025

10

Femke de Boer

12-05-2025

10

Victor Somma

12-05-2025

2

Kaja Borse

12-04-2025

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10

Very fast response and solution for maintenance problems. Good customer service. Any issues are easily resolved.

kevin van hoppe

12-04-2025

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10

So far an amazing experience with these guys. We really appreciate the help of Alex, Martijn and Mark during our move.

Maurice Djilarpoin

12-04-2025

10

Martijn Jelijs

12-04-2025

10

Mila Kok

12-04-2025

10

T T

12-04-2025

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2

I have sent multiple e-mails to make appointments for viewings. But I never responded. …

Agent's response

Translated by AI

Hello Gruno Real Estate, We are very sorry to hear that you have not yet received a response to your … More

Daniel Walter

12-04-2025

10

S Silitonga

12-04-2025

8

John

12-04-2025

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2

This company is just sloppy. Everyone is unprofessional. You sign up, you never get contacted, no emails nothing and then when you finally get someone on the line, the property is gone. I recently spoke to someone who had resigned and now I know why.

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Iris Minnesma

12-04-2025

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10

Great help from Nadja and Cees! Had a pleasant tour and then acted quickly afterwards. Satisfied!

Madalena Lima

12-04-2025

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2

They threw me out of the house where I had just moved in, supposedly for renovations. They didn't renovate anything and are now asking a chunk more money for an awful 10 m² room that I've already paid 400 euros for. Get lost!

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Jan Zimmermann

12-04-2025

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2

It seems that Gruno is taking advantage of the housing crisis. If you rent from them, do not expect that problems with your housing will be …

Me Me

12-04-2025

2

Melo Mariana

12-04-2025

10

Akbatu Alp Aksoy

12-04-2025

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10

Good and fast communication, nice houses

Jungyoung Lim

12-04-2025

10

Rojena Henin

12-04-2025

10

Hart

12-04-2025

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10

Room rented through Gruno, the process went very smoothly. Thanks Tygo!

Alba

12-04-2025

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2

My experience with Gruno over nearly a year has been extremely disappointing. The competence of their staff leaves much to be desired, which points to a structural problem within the management of Gruno. I have constantly…

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Jirapat Thitipak

12-04-2025

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2

The worst thing is: run away! Not to mention their terrible housing service. I've been waiting almost two months for my deposit, despite numerous phone calls and e-mails, and I've only received one response. I still haven't received the money. If they can't reach me, they're certainly abusing that (for everything).

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Michiel Wesselius

12-04-2025

10

Danee Noelle

12-04-2025

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2

Received the worst service ever during and after renting. I would never recommend this company to anyone. Hope with this to protect many people from a lot of hassle, because it doesn't have to be like that. Unfortunately.

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Dani J. Tromp

12-04-2025

10

Carla

12-04-2025

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2

I rented an apartment for my daughter during her student years. The contract lasted 6 months. She needed it from the end of August 2024. It was stated that she had to move in from 1 July, even if the apartment would be …

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Agent's response

Translated by AI

Hello Carla, We would like to investigate what went wrong. Could you please send us an e-mail … More

Mats Bijster

12-04-2025

10

Alessandro Cassani

12-04-2025

10

joep2.0

12-04-2025

10

Ben Ashley

12-04-2025

10

Goede verhuurders Reageerden altijd zeer snel op problemen die zij als urgent beschouwden …

Todor Shkodrov

12-04-2025

2

Jammer dat je geen 0 sterren kunt geven. Dit bedrijf heeft de SLECHTSTE communicatie ter wereld, en als je me niet gelooft, lees dan nog een paar reacties en je zult zien dat het waar is. REN, REN, REN als je ook maar iets met Gruno te …

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Jesse

12-04-2025

2

Héctor Cabero

12-04-2025

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2

Two years ago I moved into a property of Gruno and was asked to write a 5-star review in order to get the keys as quickly as possible. I was enthusiastic about the house and did so, claiming that Gruno was one of the…

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Anouk Veldhuis

12-04-2025

8

Agent's response

Translated by AI

Thanks for your positive review, Anouk!

Beautiful Mind

12-04-2025

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2

Want to still not return deposit after 3 months! Very unprofessional company

Agent's response

Translated by AI

Dear Armen, Thank you for your feedback and it's a pity to hear that you have had this experience … More

T

12-04-2025

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2

They apparently have never heard of responding properly to emails. Disappointing.

Kikk Ojl

12-04-2025

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2

Will they ever respond if I have applied multiple times to rent a room or have they hired bad employees who can no longer communicate?

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Agent's response

Translated by AI

Hi Kikk Ojl, We are very sorry to hear that you have not yet received a response to your … More

Patriks Grīnfogels

12-04-2025

10

Agent's response

Translated by AI

Thank you for your positive review!

Falck Storck

12-04-2025

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10

I experienced a fault with my central heating boiler, which meant I had no hot water or heating. After contacting Gruno, someone arrived within 10 minutes to fix the problem for me. Top service then!

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Agent's response

Translated by AI

Thanks for your positive review Falck!

Rodée van Straten

12-04-2025

10

Agent's response

Translated by AI

Thanks for your positive review, Rodée!

I dunno what to put here

12-04-2025

8

Agent's response

Translated by AI

Thank you for your positive review!

Jesse Beks

12-04-2025

10

Agent's response

Translated by AI

Thanks for your positive review, Jesse!

Ferdinand

12-04-2025

8

Agent's response

Translated by AI

Thanks for your positive review, Ferdinand!

Bram Vennema

12-04-2025

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10

In August, I viewed a studio apartment and was well assisted by Cees. Subsequently, I had a good handover with Tycho who showed me everything and informed me thoroughly about the studio. Definitely satisfied so far!

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Agent's response

Translated by AI

Thanks for your positive review Bram!

Christian Radaelli

12-04-2025

8

Rick Prins

12-04-2025

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2

I was happy that I could contact Gruno for a home on very short notice. They worked well with me. That's as far as the positive story goes.

Agent's response

Translated by AI

Dear Rick, The guarantee amount has not been paid out due to an outstanding balance. Since … More

Jan 't Hooft

12-04-2025

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10

Extremely pleasant and reliable company!

Agent's response

Translated by AI

Thanks for your positive review, Jan!

Daan Koomen

12-04-2025

2

Agent's response

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Dear Daan Koomen, We see in the system that you were a former tenant of ours. We find it a pity … More

Apostolos Petkoglou

12-04-2025

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2

Stay away from here. Find another office.

Sylvia Van der veen

12-04-2025

10

Agent's response

Translated by AI

Thank you for your positive review!

Rosa Cnossen

12-04-2025

8

Agent's response

Translated by AI

Thank you for your positive review!

Panic Beats

12-04-2025

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10

Received a new home within 3 days. Absolutely great!

Agent's response

Translated by AI

Thank you for your positive review!

Niek Alexander

12-04-2025

10

Agent's response

Translated by AI

Thank you for your positive review!

Noa Ferwerda

12-04-2025

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10

Super happy with Gruno! Everything went very quickly to get to this property through them. Nice contact person. Clear communication and good service :)

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Agent's response

Translated by AI

Thank you for your positive review!

Sientje Schepers

12-04-2025

2

Tessa R

12-04-2025

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2

I was just present at a viewing of a property that was offered by Gruno Verhuur. Upon entering, it quickly became clear to me that this apartment, priced at over €1100 per month, was delivered in a terrifyingly poor condition …

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Agent's response

Translated by AI

Dear Tessa, You viewed a property with us yesterday. This property was offered for … More

Loek Siekmann

12-04-2025

10

Elma Wieringa

12-04-2025

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2

Gruno is a bad company. Maintenance is hardly done. Just collecting money.

jeck 03

12-04-2025

2

mohammad soltanian

12-04-2025

10

Agent's response

Translated by AI

Thank you for your positive review!

Meli

12-04-2025

8

Agent's response

Translated by AI

Thank you for your positive review!

Maurits

12-04-2025

Translated by AI

10

Gruno Vastgoed is very involved and always ready for its tenants. The company communicates quickly, resolves problems quickly, and focuses on retaining satisfied customers. Gruno Vastgoed actively thinks along and seeks suitable solutions and possibilities.

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Agent's response

Translated by AI

Thank you for your positive review!

Lodewijk van Liere

12-04-2025

Translated by AI

10

Incredibly fast, collaborative, and assertive contact with Nadja de Groot from Gruno. Definitely recommended!

Agent's response

Translated by AI

Thanks for your positive review, Lodewijk

Sena Lemma

12-04-2025

8

Agent's response

Translated by AI

Thanks for your positive review, Sena!

Ahmad Alhojaze

12-04-2025

2

Stephen Meade

12-04-2025

10

Giacomo Rainis

12-04-2025

10

Louise Kristkoiz

12-04-2025

Translated by AI

10

Super professional, excellent service and very quick responses.

Sam Peters

12-04-2025

10

F. Jeske

12-04-2025

Translated by AI

2

Sent 7 emails regarding a refund of the deposit, never received a response. Called twice, promised they would look into it. Nothing.

jason feely

05-06-2024

2

Ik kan mijn teleurstelling in dit bedrijf en het personeel niet onder woorden brengen. Ze doen maar wat. Ze behandelen klanten met weinig tot geen respect. Ze beloven je gouden bergen, maar veranderen dan snel van houding en kleineren je. …

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Agent's response

Beste Jason, Wij vinden het erg jammer om te horen dat je een negatieve ervaring hebt gehad … Meer

Marian Herlihy

12-04-2024

Translated by AI

10

The cooperation with this real estate agent was fantastic, especially with Mark. He helped me find accommodation for my daughter and her friends. He was so kind and communicative, and always willing to help me, even …

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Hit Shoes Office

12-04-2024

Translated by AI

2

Terrible service! If I could give zero stars, I would.

hanla

12-04-2024

2

Willem Verhaar

12-04-2024

Translated by AI

2

Bad landlord, a window had to be replaced and the costs would be recovered. Still, the landlord couldn't because it was too simple. Bad

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Gina von Staden

12-04-2024

Translated by AI

10

Kariem and his team have helped us fantastically in finding not only an apartment, but also a wonderful apartment! I would absolutely recommend them to everyone who is looking for a home!

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Dj Piet

12-04-2024

2

Natalie Suarez

12-04-2024

6

Kariem is erg aardig en prettig in de omgang en heeft ervoor gezorgd dat verhuizen een fijne ervaring was. Toen ik echter mijn sleutels ging inleveren, werd ik vreselijk behandeld door het meisje aan de receptie (ze had lichtbruin haar). Ze keek me heel gemeen aan en verpestte mijn vertrek uit mijn appartement volledig.

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zara masrour

12-04-2024

Translated by AI

2

If you come back from vacation and see that the space under the stairs is empty and all your stuff has been thrown out, and they don't answer for ten days the question of what happened to your stuff??? That is my experience with this incredibly terrible moving company :)

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Zoleikha Heidary

12-04-2024

Translated by AI

2

The absolute worst desk ever!!!! 👎👎👎 …

Atiyeh Karimipour

12-04-2024

4

Jeanet

12-04-2024

Translated by AI

2

Tygo places two ads on Kamernet, asks for my phone number to schedule an appointment for viewing, he doesn't call. Informed today because the ads are still listed as active. 'Tygo is on vacation.' Very cool. Very professional. Do better.

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Sarra Matskevich

12-04-2024

Translated by AI

10

I am completely smitten with the apartment I rented through Gruno Vastgoed! From the moment I stepped inside, I knew it was this one. The interior is so chic and modern, and the abundance of natural light is simply …

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Merian Lesster

12-04-2024

10

Anastasia Smirnova

12-04-2024

10

Het duurde aanvankelijk wat langer, maar toen kreeg ik iemand anders toegewezen voor mijn zaak - Kariem - en hij maakte de hele ervaring perfect. Alles was binnen 48 uur geregeld, waar ik enorm dankbaar voor ben, aangezien ik maar heel …

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monique de weerd

12-04-2024

Translated by AI

10

We are very happy with how we were helped. Very friendly and quickly assisted in finding an apartment.

Jeroen Arbon

12-04-2024

Translated by AI

10

Rented from Gruno for 2 years, always well assisted. The contact with Bram was also always excellent.

Kelly Ottens

12-04-2024

Translated by AI

10

Gruno helped me really well in finding a new house when I unexpectedly had to move out. Truly very thankful! 🫶🏻 Very happy with my new place :) …

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David Reitsma

12-04-2024

10

Joep Scholten

12-04-2024

10

bastiaan kamper

12-04-2024

8

A C

12-04-2024

Translated by AI

2

When I was moving out, they forced me to return the keys and then insisted that I still pay the rent for that month (despite someone else already signing the contract).

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Francisco Pereira

12-04-2024

10

Reinout Leenders

12-04-2024

10

anton beckeringh

12-04-2024

Translated by AI

2

Poor communication. Things are not or very late arranged. We have been sitting with cold water for a long period and after a floor repair, wood and dirt remained on our balcony for a long time that even after pointing it out was not…

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Nikka

12-04-2024

10

Anouk Stokroos

12-04-2024

Translated by AI

10

Gruno helped me well with finding a home!

Agent's response

Translated by AI

Thank you for your positive review!

Thomas (TOM)

12-04-2024

Translated by AI

10

Hello Johannes, once again heartfelt thanks for your great support. You have not only helped us with the purchase of our house in Groningen, but you are also always there for us …

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Robert Andrei

12-04-2024

10

Wiktor Bobowski

12-04-2024

2

Jan Gerrit

12-04-2024

10

Agent's response

Translated by AI

Dear Jan, On behalf of the Gruno Vastgoed B.V. team, we thank you for your positive feedback!

Reza Berg

12-04-2024

10

Agent's response

Translated by AI

Dear Reza, Thank you very much for your feedback!

Barbara Frigione

12-04-2024

10

Agent's response

Translated by AI

Thanks for your positive feedback Barbara!

rijmer

12-04-2024

Translated by AI

2

Respond to a room and quickly receive notification that I will be called for a viewing. Very happy, definitely with the effort it takes to find a room. …

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Agent's response

Translated by AI

Dear Rijmer, We are very sorry to hear that you have had a negative experience … More

Fabienne Eimers

12-04-2024

10

Agent's response

Translated by AI

Dear Fabienne, Thank you for your positive feedback! … More

Senne Gelling

12-04-2024

Translated by AI

10

Phenomenal service! Martijn and Tygo delivered top quality! Within 2 days everything was arranged from A to Z. I recommend Gruno! 10/10!

Agent's response

Translated by AI

Dear Senne, Thank you for your positive feedback! … More

melle zijlsta

12-04-2024

10

👌🏼👌🏼 …

Agent's response

Translated by AI

Thanks for your positive review, Melle!

Caragh Hegarty

12-04-2024

10

Agent's response

Translated by AI

Dear Caragh, Thank you for your positive feedback! … More

123finley321

12-04-2024

Translated by AI

2

This company is extremely unprofessional, has rude employees and constantly makes life difficult as a tenant. I cannot emphasize enough my disgust towards them.

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Agent's response

Translated by AI

Dear Finley, We are sorry that you have experienced our service as unpleasant. As … More

Tekla ten Napel

12-04-2024

Translated by AI

10

Gruno helped us very well with a beautiful student room, close to the center. Responds quickly and is professional in handling the administration. The key handover also went smoothly and quickly. Can definitely recommend her!

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Agent's response

Translated by AI

Dear Tekla, We are pleased to hear that you are satisfied with our service. … More

Carel Mienie

12-04-2024

Translated by AI

10

Very professional and helpful.

Agent's response

Translated by AI

Dear Carel, Thank you for the positive review! … More

Leo Marzi

12-04-2024

Translated by AI

10

Big compliments to Gruno Real Estate. I would like to thank Johannes in particular, who reacted incredibly quickly and solved all the problems immediately. The office made the process very easy and the apartments are perfect for …

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Agent's response

Beste Leo, Hartelijk dank voor je positieve feedback! … Meer

kars bosma

12-04-2024

2

Agent's response

Translated by AI

Dear Kars, We are very sorry to hear that you had a bad experience … More

D. Singh

12-04-2024

Translated by AI

8

Gruno Real Estate usually responds quickly to requests regarding the repair of the boiler below or a faulty switch (which was connected to the fridge, microwave and washing machine). This time there was a slight delay due to …

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Agent's response

Translated by AI

Dear Mr. Singh, Thank you very much for your feedback. We appreciate your understanding of the recent delay … More

Rilo Zen

12-04-2024

10

Agent's response

Translated by AI

Dear Johnyy, Thank you very much for your positive review! … More

Lars Roos

12-04-2024

Translated by AI

2

My first contact with Gruno Vastgoed was with my first student room in Groningen. With that, we received a letter, without any consultation, stating that we had to move out of our house within a few months due to renovations with...

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Agent's response

Translated by AI

Dear Lars, Thank you very much for sharing your experience with us. We find it a pity to … More

Jondahl Klomp

12-04-2024

10

Agent's response

Translated by AI

Dear Jondahl, Thank you very much for your positive review!

Hannah Kircher

12-04-2024

10

Agent's response

Translated by AI

Dear Hannah, Thank you for your positive feedback!

Mariya Shumska

12-04-2024

Translated by AI

10

Very helpful and friendly staff! I had an electricity problem that Nadja quickly and professionally solved.

Agent's response

Translated by AI

Dear Mariya, We are happy to help you and value positive feedback! I will make sure … More

Connecting Clients

12-04-2024

10

Agent's response

Translated by AI

Dear Connecting Clients, We are very pleased with your positive feedback! … More

Lois van Loenen

12-04-2024

10

Agent's response

Translated by AI

Dear Lois, We appreciate your positive review. Thank you!

Felix Alves

12-04-2024

10

Cédric Lequeux

12-04-2024

10

Danilo Tinus

12-04-2024

Translated by AI

2

Unfortunately, I must warn about an extremely disappointing experience with Mark van Leijden and his brokerage services. Despite the initial promise of a video call viewing via WhatsApp, I was never called. After telephone and email…

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Anna gl

12-04-2024

10

Thijsax

12-04-2024

Translated by AI

2

Our student house has been managed by Gruno verhuur on behalf of a private landlord since the beginning of this year. The takeover was arranged smoothly and outstanding matters (new water, internet contract etc.) were settled within a few days after a…

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Davis Linkaits

12-04-2024

Translated by AI

2

Absurdly high cleaning costs that are deducted from your deposit after you leave and an ill-mannered attitude towards tenants.

Agent's response

Translated by AI

Dear Davis,\/nIt is a pity that you give us a 1-star rating, while we always ... More

Aaron de Cuba

12-04-2024

10

Agent's response

Bedankt voor je positieve recensie!

Motaz ATTIA

12-04-2024

10

Agent's response

Bedankt voor je positieve recensie!

Janieke

12-04-2024

Translated by AI

2

Poor communication. If you need them, they are not there for you. Typical case of appearances deceive.

Agent's response

Translated by AI

Dear Janieke. What a pity that you are dissatisfied with our service. I would be happy to step in … More

Órla Meghen

12-04-2024

Translated by AI

2

Grano Real Estate has asked people to remove their bad reviews instead of addressing the problems. Do better.

Agent's response

Translated by AI

Hello Órla, I'm sorry that you or someone you know is experiencing problems in a property we manage. I can't find your name in our system and therefore don't know where we can help you. If you would like to send me an e-mail with a … More

Reza Hassanpour

12-04-2024

10

Siemen van der Velde

12-04-2024

Translated by AI

10

Great support and quick contact. A broken dishwasher was immediately repaired/replaced. Quick and skilled. …

Thomasp Gumpel

12-04-2024

10

JORDI VUITTON

12-04-2024

2

Annagiulia Soffiato

12-04-2024

10

Alexander Christiaan

12-04-2024

10

M.Y. Dijk, van

12-04-2024

8

黃朝群

12-04-2024

Translated by AI

2

Random price increases, terrible communication, refusal to provide an energy bill and taking no responsibility: this is a huge mess. …

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Mirjam Molenaar

12-04-2024

Translated by AI

2

Doesn't keep appointments. Were going to come by for an annoying ticking sound and after making 2 appointments and now 2 months later still no one has shown up and nothing heard. Bad!

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Shaznay Tauran

12-04-2024

Translated by AI

8

As a recent customer of Gruno Verhuur, assisted by broker Tygo, I would like to share my experience about the services I received. From the very first contact to the completion of the viewing and beyond, my…

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Nadia Busquet

12-04-2024

Translated by AI

10

When I was urgently looking for a home, Gruno quickly helped me find an apartment through their rental services. With thanks to Tygo!

Tijn van der Linden

12-04-2024

2

astrid kuntjara

12-04-2024

Translated by AI

10

I recently moved out of one of their apartments and it was a pleasant experience. Thank you. …

Annemarieke Schouwenaar

12-04-2024

Translated by AI

10

I have had very pleasant experiences with Gruno Verhuur (especially great thanks to Mark!). From the first moment of contact, I was helped incredibly well and quickly. I found a beautiful apartment in a dream location where I will be able to from May with…

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Lara de Groot

12-04-2024

Translated by AI

10

We were well helped with our group home, small jobs are quickly taken care of and we have pleasant contact.

Wyb bro

12-04-2024

Translated by AI

10

Fast service to your satisfaction :)

Sam

12-04-2023

Translated by AI

10

My housemates and I rent from Gruno and share a kitchen. The faucet/sink was broken and after contacting Gruno, a repairman was sent immediately! Our sink was repaired within an hour. Very satisfied!

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Agent's response

Translated by AI

Thank you for your review!

Joost ter Laak

12-04-2023

Translated by AI

10

Always rented with great pleasure. Good contact with the guys from Gruno. All those stories are always so exaggerated by students.

Marco Wijkhuijs

12-04-2023

2

Lammert Tel

12-04-2023

10

Jenny Alting

12-04-2023

10

Johan Heerink

12-04-2023

Translated by AI

10

Great company! They always helped me well during my student days when I lived in a room, if anything was wrong you could reach them 24/7. Afterwards, I bought my first home through their real estate department.

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Ronald Alting

12-04-2023

10

s a

12-04-2023

Translated by AI

2

The deposit has still not been refunded after 2 months, even though this is stated in their own contract. They cannot tell me over the phone when this will happen. Amateurs arranged things at the office.

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ruben strikwerda

12-04-2023

Translated by AI

2

Very bad company. A problem was reported with one of the windows in January, and now almost 10 months have passed and nothing has been done. I would advise everyone to choose another landlord/property manager!!

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Ruben de Vries

12-04-2023

10

Maurice van der Veen

12-04-2023

2

Mr Tubinius

12-04-2023

Translated by AI

2

Very bad service!

Hillary golden

12-04-2023

10

Jody Bakker

12-04-2023

2

M K

12-04-2023

Translated by AI

2

What an incredibly sad mess this is. I absolutely would not rent a house from this realtor. Very rude people.

Rodrigo Massa

12-04-2023

Translated by AI

10

They are really great! Transparent, clear and concise communication, very respectful, helpful and respond quickly to emails.

sonja

12-04-2023

4

George Dimitrov

12-04-2023

2

Laat ik beginnen met te zeggen dat Gruno Vastgoed een aantal zeer goede appartementen en kamers in Groningen aanbiedt. Ik heb zelf 5 jaar in een van hun appartementen gewoond. …

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Sirin Florenz

12-04-2023

Translated by AI

2

I lived in a room rented from Gruno Verhuur. The building was very old and clearly never renovated. Mice came under the kitchen sink and from the rooms. Mold was growing on the showerhead and the walls, and the windows …

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Pamina Rey

12-04-2023

Translated by AI

2

Terrible communication. They treat tenants very badly and have a terrible and unreliable deposit management.

Anne Hoeksema

12-04-2022

Translated by AI

10

Always super fast help! Rented with pleasure! And even when I locked myself out, they were on the doorstep in no time, thanks to Lars!

Alexander Grampas

12-04-2022

Translated by AI

10

The maintenance man (Nicky) was very friendly and solved all the problems in the house. A real recommendation.

Manuel Weber

12-04-2022

Translated by AI

10

After a leak in the gutter, I received very quick assistance. It was Sunday and I wasn't home, but action was taken immediately and 2 days later not only was the leak fixed, but also that wall again…

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Vincent Noordhof

12-04-2022

Translated by AI

10

We locked ourselves out, but luckily Gruno is there to come along with a spare key.

Bea Bruining-Swart

12-04-2022

10

Zaakir Patel

12-04-2022

Translated by AI

2

Mark is the only positive thing about Gruno. He seemed at least to give the tenants. The company as a whole was not great. I had called them about my broken …

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ΕΛΕΝΗ Τ

12-04-2022

10

Julia Pacyna

12-04-2022

6

Ray Williams

12-04-2022

Translated by AI

10

Friendly staff, fleeting processing with rental options. Definitely recommended in the current time.

Jacqueline H

12-04-2022

Translated by AI

10

I have been living in my apartment since July of this year and am a very satisfied tenant of Gruno Vastgoed B.V. From the viewing of the apartment, everyone I met from the company (notably Kariem and Johannes) was very friendly …

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Fiona Dsouza

12-04-2022

10

Sam Wormmeester

12-04-2022

Translated by AI

8

We have a laundry list of problems. Luckily, Alice (employee) helps us quickly and directly! Alice responds quickly, has empathy, and lots of patience.

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Adam Unknown

12-04-2022

Translated by AI

2

Very poor customer service and care. Does not respond to emails. Promises that they will repair something and never shows up. They told us they would repair a broken window within a month and it took them about three. …

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Roelof Jan Smit

12-04-2022

10

I.G. V D

12-04-2022

2

Franklin

12-04-2022

10

Henk Zuidberg

12-04-2022

10

Surobaja Kromidojawa

12-04-2022

Translated by AI

10

Good rental organization, honest people and they think along with you.

Zoe Power

12-04-2022

6

J J

12-04-2022

2

Marine N

12-04-2022

Translated by AI

2

Terrible company. They don't respond or only do so after several weeks. They send the final bill much too late, without specifications so you can check if it is correct. Receiving the specifications took almost three weeks. It turns out that the…

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Nairi Manukyan

12-04-2022

2

Ali Husseini

12-04-2022

10

Agent's response

Translated by AI

Thank you for the positive review!

Toma Matei Victor

12-04-2021

10

Agent's response

Translated by AI

Thank you for your positive review!

safa farhat

12-04-2021

10

Kariem was erg behulpzaam en reageerde snel. Hij was zeer attent en begripvol. Ik zou Kariem absoluut aanraden.

Agent's response

Translated by AI

Thank you, Safa!

Małgorzata Włodarczyk

12-04-2021

Translated by AI

10

Extremely helpful, professional and patient people :). I would definitely recommend Lars! We were quite difficult customers (difficulties with making decisions), …

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Agent's response

Translated by AI

Thank you Malgorzata!

Matei Victor Toma

12-04-2021

10

Agent's response

Translated by AI

Thank you Victor!

Anniek Gerrits

12-04-2021

Translated by AI

10

Very good experience with Gruno Vastgoed. The gentlemen are always ready to help when needed and helped us find the perfect apartment. Our compliments!

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Agent's response

Translated by AI

Thanks Anniek!

S V

12-04-2021

Translated by AI

10

This company has made huge progress since my first contact with them. Their reputation may not be the best, but they are doing their best to improve it. …

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Agent's response

Translated by AI

Thank you, son!

Mark Jongbloed

12-04-2021

10

Agent's response

Translated by AI

Thanks Mark!

Calvin de Vink

12-04-2021

Translated by AI

10

Excellent service for large and small jobs!

Agent's response

Translated by AI

Thanks Calvin!

Christos Zuburtikudis

12-04-2021

Translated by AI

2

If I could give 0 stars, I would do so. I would never recommend them to someone I know. …

Frans van Hoek

12-04-2021

Translated by AI

10

Extremely satisfied with Gruno. They quickly found a great room for me and arranged everything within a few days. Within two days of the first phone call, the contract was signed. It couldn't have been more professional, friendly and …

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Agent's response

Translated by AI

Thank you for your positive review!

Fiona Fischer

12-04-2021

Translated by AI

6

friendly

Agent's response

Translated by AI

Thank you for your positive review!

Frederico Tannous

12-04-2021

8

Agent's response

Translated by AI

Thank you for your positive review!

Duisenbek Alua

12-04-2021

2

Antonina van Lier

12-04-2021

10

m b

12-04-2021

2

Maria Grazia Costa

12-04-2021

2

Agent's response

Translated by AI

Dear Maria, We are sorry that you have had a bad experience with us. Can you tell us more ... More

Dusty Mertschenk

12-04-2021

Translated by AI

2

They evicted a dozen businesses from one of their properties under the false pretext that the owner plans to convert the complex into a care facility - a month after the last business left, new…

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Sara Marseille

12-04-2021

10

Agent's response

Translated by AI

Thank you for your positive review!

John Hofman

12-04-2021

10

Agent's response

Translated by AI

Thank you for your positive review!

Ilia B.

12-04-2021

Translated by AI

2

They're just a joke. There's no organization/communication within the company, they literally lie to your face, just because they don't want to come off as bad (I constantly get messages from them that they themselves …

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Agent's response

Translated by AI

Dear Ilia, We are very sorry to hear that you had a bad experience with us. We would like to … More

Lars Slob

12-04-2021

Translated by AI

10

Professional company. Respond quickly as well + provide good service.

Agent's response

Translated by AI

Thank you for your positive review!

E De Vries

12-04-2021

Translated by AI

10

I was very well helped. Managed to find an apartment quickly with Gruno. Very friendly staff and they respond quickly!

Agent's response

Translated by AI

Thank you for your positive review!

Jente Wieling

12-04-2021

Translated by AI

10

Very satisfied with the services of the boys from Gruno. They act quickly and professionally and can communicate pleasantly. Recommended!

Agent's response

Translated by AI

Thank you for your positive review!

Giriraj Goenka

12-04-2021

2

Daniel k

12-04-2021

Translated by AI

10

Fast and good service! Last year I was looking for an apartment and thanks to Gruno Vastgoed, I found a place super quickly. This week I had a problem with the exterior door and it was immediately resolved.

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Agent's response

Translated by AI

Thank you for your positive review!

Max KoetZe

12-04-2021

Translated by AI

10

Fast and professional service, wide range of options, and they work with you to find suitable accommodation!

Agent's response

Translated by AI

Thank you for your positive review!

Joel Kooistra

12-04-2021

Translated by AI

10

As a tenant with Gruno Vastgoed B.V., very satisfied. Good quality apartment/studio that is offered. During the rental period, also high quality of service. If something breaks or doesn't work, it is always quickly and properly resolved after notification.

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Agent's response

Translated by AI

Thank you for your positive review!

Eline Tammeling

12-04-2021

10

Agent's response

Translated by AI

Thank you for your positive review!

Aaron Smit

12-04-2021

Translated by AI

10

I was quickly and kindly helped by one of the employees in a professional manner. All my worries were taken out of my hands, and she arranged a beautiful living place for me.

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Agent's response

Translated by AI

Thank you for your positive review!

Jan Jakob Bouma

12-04-2021

10

Agent's response

Translated by AI

Thank you for your positive review!

Ruby Ewo

12-04-2021

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2

Employees are not aware of each other. They are difficult to reach for each other. No one takes responsibility for handling matters. I would consider any positive review unreliable, there is no form of professionalism whatsoever.

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Agent's response

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Dear Shinke, Thank you for your review. However I can't find your name in our … More

Shrisha Sapkota

12-04-2021

2

Hinke Haarsma

12-04-2021

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10

We locked ourselves out, oops. Within half an hour someone was standing on the doorstep to let us in again. Super!

Lisa Vestering

12-04-2021

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10

Very fast response time, very flexible and personal service. Within 24 hours I had a viewing and my studio arranged by responding to the website! Thanks!

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Agent's response

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Dear Lisa, nice to read that you are satisfied with our service.

Morena

12-04-2021

8

Agent's response

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Thanks for your positive review, Morena.

Paul van Weringh

12-04-2021

10

Agent's response

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Thanks for your review, Paul!

Annelie leliveld

12-04-2021

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2

This company is really failing. They are usually unreachable by phone and do not respond to e-mails. We are forced to live with broken things because they simply do not respond or care about it. They make false promises …

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Sjors Booijink

12-04-2021

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2

Hopeless manager, our lovely student house was managed by this company. Until the landlord decided to turn the apartments into…

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VP STEP ELSA the Netherlands

12-04-2021

2

International Journal and Blog of Technology Law

12-04-2021

2

Shanta Sedhain

12-04-2021

2

Shree Sapkota

12-04-2021

2

Subhaj Sapkota

12-04-2021

2

Hüseyin Halit İnce

12-04-2021

10

Mats Schroder

12-04-2020

10

Agent's response

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Thanks for your positive review Mats!

Rianne

12-04-2020

2

Agent's response

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Dear Rianne, We would like to ask you why you are dissatisfied with our service. … More

Hofman Vastgoed BV

12-04-2020

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10

Good company, honors appointments and helps us well with finding new tenants. Upon inquiry with our tenants, they also have good experiences with Gruno. Guys, keep up the good work!

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Agent's response

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Thank you for the positive review!

Krista Merkoci

12-04-2020

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10

These boys are AWESOME! They not only helped us find an apartment within a week, but they were also extremely nice. I had locked myself out one evening, and although their shift was over, they came …

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Agent's response

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Hello Krista, Thank you very much for your positive review!

Roelof Bleeker

12-04-2020

10

Agent's response

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Thank you for your positive review!

Alice Giannetti

12-04-2020

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2

Very bad experience: they did not solve my problems with the house and they never respond to my emails

Agent's response

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Hello Alice. Can you call us at 050-8538017 or send an e-mail to info@grunovasgoed.nl? If you have had a bad experience, we would like to resolve that.

Marilza Meins_Agusto

12-04-2020

10

Agent's response

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Thank you for your positive review!

Jack Boneschansker

12-04-2020

10

Agent's response

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Thank you for your positive review!

Martin Veenstra

12-04-2020

6