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Xpat Xpert

2311ER Leiden • Zuid-Holland

7,4 / 13 reviews

Verified realtor

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Office photo of Xpat Xpert

About Xpat Xpert

Gangetje 14 A Leiden, 2311ER

In Leiden, Xpat Xpert stands for reliable and personal real estate service. With a strong focus on customer orientation and knowledge of the region, we help both tenants and sellers further in a professional manner. Our promise is to be transparent and reliable at every part of the property transaction. We offer a comprehensive range of tailor-made services, with attention to the specific wishes of our customers. Our approach is aimed at quick and efficient handling, supported by experienced staff who know the Leiden market well. Our expertise ensures a reassuring and calm experience, from advice to completion. Contact Xpat Xpert for a personal conversation about your property transaction.

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7.4 out 13 reviews Verified realtor

Housing supply Xpat Xpert

Results are based on the last 12 months and show both available and purchased homes.

Reviews Xpat Xpert

Xpat Xpert has been rated with a 7.4 out of a total of 13 reviews

Review platforms

Bronscores

Total score

7.4

13 total reviews

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Google

7.4

13 reviews on Google

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Víctor Manuel Barrera Quintanar

10

With the help of Robert and Niels we have acquired two apartments in Leiden. That is not nothing given the current housing market. We are very grateful to Xpat Xperts!

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Ivan Fal

10

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Denise Di Nica

2

This review comes after many years, but is very similar to other reviews. I was asked for 'administrative costs', which I later discovered are no longer legally allowed in the Netherlands. And I never got my full deposit back from the landlord, who was actually covered by the real estate agency without ever responding to my questions. They knew I would be leaving the country, so I was, like many others (see reviews), the perfect victim. Not really helpful for expats, more the opposite. You could say they are experts in scaming expats :)

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Xavier Galloo

4

Correct communication via their website as well as by phone, with punctual appointments, both at the start of the rental and upon termination of the lease agreement and handover. However, Xpat Xpert defends ONLY the interests of the landlord (landlord). Despite a perfectly cleaned apartment upon handover, confirmed by photos and a signed handover statement (signed by an employee of Xpat Xpert), part of the deposit was withheld. Xpat Xpert has not heard anything more about this matter. Complete radio silence despite repeated requests for clarification as to the reason for this, as well as their support for the tenant, given the signed handover statement. Still a disappointing end to the rental agreement!

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Gabriel Falcini

10

Het was het verhuurbedrijf dat een woning voor me in Leiden heeft gevonden. Ik kan het echt aanbevelen, ze waren erg aardig voor me!

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Raymond

2

Some time ago I was invited for a viewing. For this, I traveled to Leiden, sent all my documentation, and was greeted kindly. Unfortunately, after that, I never heard anything more. I repeatedly tried to make contact, both by email and telephone, but I was never answered. I find this a very unsocial situation; I invest effort, time and money in the procedure only to hear nothing!

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Rebecca McKilly

10

Great service, friendly and no extra costs. Even help with installing utilities and internet.

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Karen de Haan

10

Professional, customer-friendly! You are given the space to think quietly, do not have to draw anything immediately. Very satisfied with the collaboration!

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Sieger Suurbier

10

Xpat has been renting out my apartment for years. Despite the turnover of tenants not being so frequent, I am very satisfied with the service.

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Ettore canestri

6

Everything went smoothly, except when checking out of the apartment. The real estate office that acted as an intermediary could not provide an explanation as to why I did not get my full deposit back. To prevent this problem, make sure that you have a signed agreement during the final inspection of the apartment as to what needs to be repaired/cleaned before the keys are handed over.

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Giulia Passanisi

10

I feel very reassured, because if I have a problem in the house I rent, I can call the team and they help me directly or give advice on what I should do. That is very important as an expat.

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Konstantinos Krikonis

10

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Nikhil Vaidya

2

Another real estate agency that charges the notorious 'administration fees' to tenants who found the property listing themselves on the Xpat Xpert website. Someone who can sleep soundly at night while exploiting expats during the day has a deeply flawed character. Avoid this agency at all costs, or simply refuse to pay the administration fees!

Practical information

Location, website-impression and opening hours of Xpat Xpert

Screenshot of the website of www.xpatxpert.nl

Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed

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Work area Xpat Xpert

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