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Update: I have been contacted by the owner and CEO Alina Bijster, who listened to the problems I was experiencing with the agency and has offered to explore all possible ways to rectify the situation and the inconvenience they unintentionally caused, and that counts as excellent customer service to me. Although I may not be able to use their services at this moment, I am inclined to say that they will certainly be the agency I think of when I need fixed-rate services, because they care about the people who use their services to a level I have not yet encountered with an agency here, but that I would like to see. They were great until they weren't. I signed up for an apartment they had offered and went to the viewing. The initial contact and process were very good. Note that this was in December, the market is tough and we urgently needed an apartment, but it is also understandable if we don’t get it because it’s not their fault, and they communicated that we wouldn’t receive the apartment on time and that was that. What went wrong: On December 31st at exactly 23:25 I received a phone call from the agency which I couldn't answer because I was in a meeting until 23:30 and then I called back. The person who answers says that I can leave a message and they will contact me shortly once she has checked which agent tried to reach me. I also sent an email to the realtor with whom I was working for this apartment. Both were completely ignored, we are a week later and no beeps from the agency and I have no idea what that phone call was about.

Excellent service, very nice people in the office. Sufficient contact and updates regarding the sale of the apartment.

Metz Real Estate helped me with the sale of my apartment. I spoke with three different agencies before making a choice and I'm happy that I chose for Metz. They have a talented and knowledgeable team and the communication was great during the entire process. There is no need to look any further than Metz, I strongly recommend working with them if you want to buy or sell a house.

A small real estate agency with a personal and expert approach. Has extensive knowledge of the market and the contacts needed for this. Everything is perfectly arranged and no worries anywhere!

The contact went smoothly and very pleasantly! We were particularly well and pleasantly assisted with finding tenants for our apartment!

Metz has a very professional team. Denise and Alina advised me excellently both as a buyer's agent and as a seller's broker. The purchase of the new home went smoothly and easily, and thanks to their expert advice, we were able to buy a beautiful home in Rotterdam. Selling the old house also went smoothly, and I was guided in a pleasant way throughout the entire process. Communication was relaxed and you were completely taken care of. I would definitely recommend Metz…

Metz Real Estate (Alina and her team) delivered fantastic work during the purchase of our new home. From the first conversation, it was clear that they not only have a lot of experience but also genuinely think along and offer the right guidance in every area. Thanks to their network, we came into contact with reliable specialists, including a great mortgage advisor. The bidding strategy was well thought out (they have a lot of insight into the market). Overall very satisfied with the same…

The personal touch and involvement made the difference to achieve a good and quick sale.

I can only but be praiseful about the process of selling my house. From the first contact to the moment the deal was closed, everything went quickly, smoothly and without any stress. The team was extremely professional, but at the same time very personal and helpful. They gave clear explanations about the process, proposed a realistic asking price for my property and ensured an excellent presentation of my house, including beautiful photos and an attractive description. Within no-time I already had several interested parties and my house was sold much faster than expected. I really felt supported throughout the entire process, from the negotiations to the final transfer. I am incredibly satisfied with how everything went and would highly recommend this company to anyone who wants to sell their home!

From the very first meeting, I had a good feeling about Alina and knew that Metz would be the sales broker. I experienced the contact and guidance as very pleasant. In this exciting phase of selling, Alina and Denise always managed to reassure me, and my house was sold to my full satisfaction. Thank you Alina, Denise and team Metz!!

Contact with Metz Real Estate went smoothly and quickly. Alina is always accessible and responds promptly, even on vacation. Via the app or by phone. They have people skills and quickly understood what we meant or wanted. We received good advice and guidance during the sale of our house. Certainly also through colleague Denise. If we ever need a real estate agent again, we would gladly return to Alina and her team.

Personal and knowledgeable! We are incredibly satisfied with the guidance of Alina, Denise, and Emma. They listened carefully to our wishes and were always ready for us. Thanks to their commitment and involvement, we managed to find something in the city of Rotterdam within our budget, even in this difficult housing market.

Metz Real Estate was the real estate agency I selected for the sale of my apartment. In the current market situation, selling a house is not so difficult, but it all depends on the result you want to achieve and how you want to achieve it. I spoke with several agencies and Alina defined a benchmark that indicated they were willing to put time and effort into achieving the best result. The team kept us informed throughout the process with a nice end result. So yes overall a very good experience and I would definitely recommend Metz for all your real estate assignments.

A very pleasant experience with the ladies of METZ. Finding a home within six months in the overheated market! We are very grateful to METZ! Always accessible contact and lots of personal attention.

Pleasant experience with Metz as a buyer's agent. Very satisfied with the help in purchasing our first home. Knowledgeable advice, willing to help and truly look for a suitable house for the client

We had a very pleasant experience with this nice company! The ladies are skilled and easily accessible. In our opinion, they excel at promoting the property through great photos and proper promotion on social media. Thanks again for the pleasant collaboration and successful sale of our house!

Always reachable, otherwise a quick response back. Knows exactly what's happening in the winning market. Super good advice.

The real estate agency was generally easy to reach. The expert eye in assessing a potential property was certainly useful. It was really nice that the realtor handled the negotiations and also took on a significant portion of the contact with the selling real estate agency afterwards. And, last but not least, the realtor performed the handover inspection. Spindler deserves praise for continuously continuing the work of the suddenly ill colleague…

After 48 years, we have put our house up for sale. We had zero experience and my mother of 81 thought it quite exciting. We had countless questions and were very unsure, but no question was too much or too crazy for this realtor. What top service and also nice to have an office in the neighborhood that understands things. We can recommend this realtor to everyone, all friendly and skilled people!

Nothing to complain about, always answered the phone immediately without waiting or hassle. They are also flexible and customer-oriented. The property was also sold quickly, thanks to the excellent styling

Excellent real estate agent. I definitely recommend this agent. Small-scale, easily accessible and pleasant to deal with.

How wonderful it is to work with Spindler Real Estate! From the first contact to signing the contract, everything went very smoothly and professionally. The communication was always friendly and clear. You receive good information, they think along with you when needed, and provide honest and transparent advice. Thanks to their excellent knowledge of the market and the neighborhood, they knew exactly how to attract the right viewers who suited the property. Thanks to the team of Spindler Real Estate,...

Good and pleasant communication were the foundation for a pleasant collaboration. Also valuable help with questions, even in this unfortunate situation.

Very satisfied with this broker. The team thought along very well with us, and we could always go to them for questions.

Our purchasing broker has greatly helped us in finding and buying our home in Rotterdam Schiebroek. Expert, involved and always easily accessible. Thanks to their advice and negotiation, we confidently bought a beautiful house. A recommendation for anyone looking for a reliable purchasing broker!

Good afternoon Valentine and Spindler team, With a grain of salt, I still want to thank you in advance for the adequate service. It was fast, accurate, administratively almost flawless, and a high quality presentation of the property. Thank you for this. A recommendation for everyone.

Very pleasant contact. Good consultation regarding all actions to be taken. Quick responses to questions. Expert in pricing. Neat and reliable buyer guidance.

Contact with Makelaardij Spindler was truly a warm bath. The know how plus expertise regarding the situation in my neighborhood was explained super clearly and concisely. Everything, and then everything, was done by the team to sell my house as quickly as possible. Spindler has really been great for me, heartfelt thanks for everything.

I am getting on in years and everything is going digital, but just popping in and everything was printed out. Very helpful... good appointments and announcements about the viewings.

'We had a pleasant experience with Spindler Makelaar. The introduction was very enjoyable and they possessed excellent knowledge of the neighborhood and price developments. Contact generally proceeded smoothly and professionally. Due to circumstances, the process took slightly longer than expected, but the end result was positive and satisfactory. Highly recommended!'

There was clear and pleasant communication with the real estate agent. The process went smoothly, and I was kept well informed.

Fine realtor, good coordination, short lines of communication, local knowledge and quick actions and a good end result.

I had a fantastic experience working with Spindler Makelaar B.V. They were professional, knowledgeable, and always kept me updated throughout the entire process. Their expertise in the market made the sale of my property smooth and efficient. I truly appreciate their attention to detail and commitment to achieving the best possible outcome. I highly recommend Spindler Makelaar B.V. to anyone looking to buy or sell a home in the Netherlands!

Very professionally and kindly assisted by Arco and his team in the purchase and sale of my homes. They respond and act quickly and expertly. I definitely recommend this real estate agent!

'It's a great team, they did their best. We are happy that we have sold our home.

Our house had to be sold fairly quickly and with the help of these real estate agents, this was achieved. Easily reachable by phone and always on time. Top realtor!

Went with this realtor for buying and selling a house. A verbal agreement was made about the total price, with a handshake. Good mediation and result. Unfortunately, at the end of the journey we still had to pay more than agreed. A man's word is his bond doesn't apply with this realtor!

Super nice team that was already ready for us when it wasn't even certain whether we were going to (or could) sell the house. Much understanding of our situation and they thought along well with us. Upon success, Arco even celebrated this personally with us. Top real estate agency, highly recommended.

Our experience with Lamper & Van Vliet was extremely positive! After entrusting them with the sales assignment, everything went remarkably smoothly. The personal contact with the real estate agent felt pleasant and was very valuable to us. We were excellently guided throughout the entire process and can warmly recommend this real estate agent to everyone. As in the many positive reviews, we fully endorse this.

We are incredibly happy that we chose Lamper and Van Vliet real estate agents. What a lovely personal approach. Arco is particularly knowledgeable, as are Mirthe and the extremely friendly Tamara.

We are very pleased with Lamper & van Vliet real estate agents. A very transparent and honest approach that we greatly appreciate. Throughout the entire process, we were kept well informed and everything went according to plan.

Good communication and very clear. Arco helped me perfectly with the sale of my house. If you want to move, I can confidently recommend Lamper and van Vliet. Definitely invite them for a free valuation.

Very well assisted both with the recent purchase and sale of our homes. Always good advice, a pleasant service and friendly employees.

Very good experience with this realtor. Good communication, knowledge of the subject matter and helpful with all the questions I had. Highly recommended.

Lamper and Van Vliet, we do want to sell, but when there are problems, we're not around.

Our experience with Lamper and Van Vliet Real Estate Agents was fantastic in one word. From the first conversation, we noticed that our wishes were truly listened to. They combined expertise with a personal approach, which made us feel comfortable. The contact always ran smoothly: phone calls were answered immediately, emails quickly returned, and we were continuously kept informed. No question was too much and every detail was carefully explained. Thanks to the s...

Very good real estate agent Lamper and van Vliet. Good guidance for the sale of our apartments and you can always contact them with questions. We were also very well assisted with the purchase of our new home. All in all, no complaints 😃

Super fast responses, you are reassured, even if you email too much, they will always explain it to you as long as you understand. Friendly, good service, hence a 10 as a grade.

Good communication, we were kept informed of everything. Our house was also sold for a nice amount.

Very easy contact and the agent was very accessible. Very pleasant experience with the right knowledge of the local market

The real estate agent handled the sale of our house perfectly well. She advised us well throughout the entire process, guided us and kept us informed about the developments of the sale. We are very satisfied!

The sales process went excellently. We are very satisfied and the buyers are too. The house sold in 1 day, at the asking price. Marco Molenaar excels in speed and clarity. All work was taken out of our hands. The communication was more than excellent.

Perfectly arranged, clarity and pleasant collaboration with this realtor. I wholeheartedly recommend this realtor.

A friendly, professional real estate agent who thinks along with you. And knows how to convince buyers in a discreet manner. We experienced it as very pleasant.

I am very satisfied with the real estate agent. Supportive, customer-focused, alert, and especially a pleasant relationship.

Friendly assistance in all situations by Marco. Expert and strategic, decisive and genuine.

Works for our family and friends for years now. We hope she continues to do so for many more years. It went neatly and perfectly well with us.

We are very satisfied with this broker. The contact is very pleasant, he is always available for questions. Very knowledgeable, also does a lot of extra research independently. Is very social and personable. You have the feeling that you are in safe hands. And the rates are also very reasonable compared to other brokers. In short, highly recommended.

Very nice realtor who knows what they're doing. Pleasant to deal with and ensures a fair process without any hassle afterwards. Absolutely recommended.

Everything went smoothly, questions along the way were also looked up and answered. We are very satisfied.

Very nice, personal real estate agent who really does their best to arrange and figure everything out as well as possible for you.

The communication went smoothly, the real estate agent took our ideas into consideration well in all deliberations. The speed of undertaking actions and feedback was also high. We are very satisfied!

Contact with this very knowledgeable realtor was good and went smoothly. The entire process was excellently guided, ultimately resulting in our apartment being sold quickly for an excellent price. We wholeheartedly recommend Molenaar Cové Makelaars!

My sisters, brothers and I were very satisfied and everything went smoothly. She is a real estate agent who has a lot of experience.

For years, our fixed broker with full satisfaction, both on a private and business level. Highly recommended!

The contact was excellent, as were the sales and further processing. Immediate feedback after a viewing, in short, I couldn't have wished for anything better

Real estate agent Molenaar Cové expertly guided us through the sale of our house. Always available for questions and fully honors appointments. A more than excellent alternative to the traditional real estate agents in Barendrecht.

Had a great experience with Lammers Makelaardij. Good and accurate contact from start to finish. Very accessible to get in touch and the response speed is high. Highly recommended!

This realtor made the difference for us. He correctly estimated the higher yield compared to other realtors who had a conservative price in mind. Great expertise in the local market and the collaboration was accurate and pleasant.

The contact is accessible, pleasant and very friendly. There is always a quick response and substantively correct. We are happy with the guidance from the various employees and therefore wholeheartedly recommend Lammers real estate agency.

It's familiar and pleasant to work with Raymond. I have already sold three houses through him. Very professional real estate agent. And he also thinks along well where needed. Highly recommended!

Quickly switched and fully packed. Purchase realized within 4 hours. Good after-sales service. Thanks Raymond!

Excellent real estate agent. Quick and smooth process. Easily accessible and fast responses to questions. Good knowledge of the market. Highly recommended. Only not a ten because there always has to be room for improvement.

An experienced real estate agent with lots of knowledge and experience that we could rely on. They always kept their appointments. From the first contact to the completion, there was always clear communication and good guidance. Thanks to their expertise, everything went smoothly and we made both a successful purchase and sale.

Pleasant contact without unnecessary stories. Quick sale and good advice and guidance. Top service. Very satisfied with the entire process.

Clear and open communication. Quick feedback to questions. Good photos on Funda with good mention of our home. Sold quickly! We highly recommend this real estate agent 👍…

From the beginning, I had a great contact with the real estate agency. Clear communication and advice, short lines of communication, and excellent service. More than satisfied, highly recommended!

Clear communication and quick response to questions. Very satisfied. We definitely recommend this broker.

Very satisfied with Raymond Lammers. Pleasant way of communicating, he knows his stuff and keeps his appointments. The photographer he works with is very good, really beautiful photos and good for sales. All in all, our house was sold quite quickly for a good price. Top realtor.

Just good. Always responds back. Good advice. Friendly. Definitely recommended. Especially 100% reliable which is very important.

We particularly appreciate the personal contact, accessibility, and speed of response. In short, a friendly, experienced, accessible broker who knows what he's talking about. In my opinion, we also got a good price in this somewhat overheated market.

Easy to get in touch with, understands the people behind the sale, you are not a number. Clear agreements preventing misunderstandings. Super fast sale.

Really great. Well informed about the process and always easily accessible for questions. Very friendly and professional real estate agents. Thank you for everything, greetings Archana and Kavish

The house was put on the market at the correct value and potential buyers were neatly informed and guided.