Staete - Drunen

Subject: Experience with Makelaardij Staete – apartment complex Steenenburg, Drunen Our experience with Makelaardij Staete regarding the purchase of an apartment in the Steenenburg complex in Drunen has unfortunately turned out to be disappointing. The first conversation was positive and clear agreements were made about the information we would receive. After a few days, however, we had heard nothing. On our first inquiry by e-mail, there was no response. Only after a second message did we receive a short notification that the relevant real estate agent was absent. After his return, a substantive response remained missing again. In the end, we sent an extensive letter in which we explained our reasons to withdraw from the purchase. We also received no response to this letter. This course of action we experience as not very customer-friendly and not in line with the care that is to be expected from a real estate office. The lack of follow-up and communication has led us to frustration and loss of trust in the further purchase process. This lack of communication and customer-friendliness is frustrating and unprofessional, especially for a party that is guiding a major purchase. Jil

Boldness went well. Communication could sometimes be better. Regarding the course of events, we are satisfied.

I was the contact person for my father. Kept informed about everything. Roel has even been to my father in Almkerk. Where he stayed at that time. Super service. Everything went perfectly with a quick sale in addition. Top team.

The contact with the real estate agent went well. The agent responded quickly and was considerate. Expectations were well communicated and met at the beginning. I experienced the cooperation as pleasant and knowledgeable.

In order to find the right house for us as we envisioned it, we called upon Staete Makelaars Drunen for help. We entered into a partnership with them for the purchase, sale and financial handling. Hereby we would like to thank the people from Staete: Tim Mulders, Ramon Altenburg Collin, Denise van Oudheusden and Rian van Son for their commitment and dedication in helping us. We found the right house for ourselves, and also the sale went smoothly and we were relieved of all burdens. A recommendation for everyone. Sincerely, Marco and Sandra

Well assisted and clear agreements led to a fast and good sale. They are very satisfied.

Business when possible, personal when necessary. Skilled no-nonsense approach tailored to your needs. They guide you step by step through the process, perfectly sensing where your needs lie. Professionals with excellent knowledge of their field and the market. They go the extra mile, making the price more than worth it.

The realtor guided us well and informed us promptly about the steps to take. He provided good advice.

Sold without problems, received good and honest advice. Clear and transparent communication. I would recommend Staete!

A while ago we put our house up for sale and engaged Staete for that purpose. Photos were taken (for which you naturally pay) and then a beautiful presentation with a premiere where we heard there were quite a few reactions. Unfortunately, after that, few reactions and viewers; as clients, we had to push this broker behind the scenes to call people back. We, as clients, had to request a meeting because after months of nothing happening, we’d had enough. After a meeting, we decided to stop working with Staete, followed by an invoice for all the work they had done for us. Two appointments and an hour of open house, for approximately 1000 euros because it was in the contract. Our new broker told us that this was, although it was in the contract, a scandalous amount, and that not always the full price is charged. This broker said we should call them anyway. We did, but Staete is unyielding; all the work they did (2 appointments, an hour of open house, and listing on Funda) still had to cost 1000 euros. Sad, so this broker is certainly not recommended; unfortunately, I received other feedback too late, so I hope my review reaches others in time. On Funda, reviews are only accepted after your house has been sold to everyone’s full satisfaction, so they are always positive, and therefore they referred me to Google.

The contact with the entire team of Staete was fantastic and professional. They switch gears incredibly fast, communicate clearly, accurately assess the market and selling price, and are pleasant to communicate with. Nothing but praise.

We are very satisfied with the guidance from Staete and happy with our choice to go with them. They were flexible and acted quickly when we needed it, even during the summer vacation. Our house was sold within a short time.

Expertise in terms of sales and service method is top-notch. However, communication is weak. If we don't call ourselves, we hear nothing. It's assumed that as a customer you know the process and can estimate what is normal. That is usually not the case. A bit more guidance would be nice. But there will always be something lacking somewhere.

They can simply sell houses very well and I am happy with this sale. Furthermore, a very pleasant and efficient real estate agent and internal staff. The real estate agent is not so easily accessible due to busyness. Not always was the message from the outside sales team (the real estate agent) properly conveyed or picked up by the internal staff. For example, a request that I wanted to be called back by a mortgage advisor. Because the photos are calculated separately, quite high in price.

Real estate agent Tim Mulder estimated the value of the property about 20% higher than two other real estate agencies. And he turned out to be right. The apartment was even sold above the asking price. Because my mother (it concerned her apartment) is not very mobile, Tim drove without any problems to the care home to handle the documents there. What service! Everything went flawlessly and the communication was always good and timely. Staete Makelaars is an absolute recommendation...

The sales process went smoothly and well. The assessment and estimation of potential buyers was excellently done, which indicates that the broker's expertise is of a high level. Knowledge of the local market has also been important. We are happy with the final result of the sale.

Good guidance. Short lines so that if you have questions, you are helped quickly. We would definitely recommend Staete.

I had a good connection and they were very helpful and always ready for me, really nice people, I gladly recommend Staete in Drunen

.knowledge of affairs and a large team. are ready to assist you. meticulous and attentive.

The real estate agent really thought along with us regarding our situation. He is very knowledgeable, guided us well, and is - together with his team - easily accessible. Short lines of communication and you quickly receive an answer if you have a question.

The contact ran smoothly and when needed for us. When questions arose, they were handled quickly and all colleagues at Staete are informed, allowing for quick action. The process ran smoothly and certainly as expected.

From beginning to end, everything went well. Maintaining pleasant manners of contact. We are very satisfied.

Excellent work from the real estate agent. Highly skilled work delivered. We were very well assisted and extremely satisfied with the service, both when buying and selling our house. I always recommend Staete. It's a top team!

The contact went smoothly and we appreciated receiving clear feedback after the viewings. The sale proceeded quickly. Top!

Selling a house is often a new process to experience. I found the personal attention for your sales process valuable. The team always felt accessible. I look back on a beautiful process.

We were helped well and expertly. Questions were answered thoroughly. The response time was fast. Appointments and advice were clear.

Contact went well but you will always have to remain vigilant about fulfilling the agreements made.

Good contact with all employees, good communication and consultation. Using a shared app is very pleasant.

From beginning to end, we were well guided and kept informed of the progress of the sales process. The real estate agent accurately assessed the selling price for our house and therefore appealed precisely to the desired target group. This made the viewings very effective and efficient. The property was sold smoothly and without significant problems at a good price.

What I really liked about Staete Makelaardij Drunen is that they are very accessible. Through a group chat app, I could ask all my questions and received answers almost immediately. Regarding my personal real estate agent, the one who sold my house (was present at the viewings), I can only say that he’s top-notch. He was very patient, gave me advice, and spoke positively and motivating words to me throughout the entire sales process. But actually...

The lines were short, Staete responds quickly to questions and the contact before-during-after the sale was very pleasant.

Contact with the real estate agent went extremely well. Denise guided us perfectly and kept us well informed about all developments.

Our experience with the real estate agency Staete was absolutely exceptional. It all started with the first appointment in our previous house, which we wanted to sell. The agent showed complete professionalism, not only by assessing our house but also by asking about our plans for a future purchase. We told them that we wanted to live in a new home, although we did not expect to be able to realize that dream on such a difficult market. Therefore, it was a huge surprise when Staete called us with the message that we had been allocated a new house at our dream location. We were in shock, but at the same time full of joy! From that moment on, everything went very smoothly – Staete not only helped us with the sale of our previous home but also guided us through every step of the purchase and the formalities surrounding the new house. Thanks to their support, we were able to focus on finishing and decorating our new home. Today we are enjoying our new place and we wholeheartedly recommend Staete to anyone looking for a professional and committed partner in buying or selling a property.

We would like to thank Staete very much for the smooth sale of our house. Our compliments for: * The open and especially good communication; short lines ensured fast communication. * The expertise; The real estate agents of Staete know well what is happening in the housing market (in Drunen). * The carefree completion; Staete provided a smooth guidance and administrative handling from the moment of deciding on the sale. We recommend Staete!

You can definitely engage this realtor! They are skilled, fast, reliable and committed! The latter was very important to us because we had to sell our mother's house and live next door. There is no 9-to-5 mentality and you can contact them with anything. Roel, thank you so much for everything!

From the very first moment, we had great contact with the real estate agents! In addition, they gave us expert advice on the sale. Finally, they also really think along with you about the planning and approach of the sale. If you like short lines and find personal contact important, then Staete is a definite recommendation!

Professional, friendly and good guidance received during the sale of our house.

Very nice communication and a fun team to work with, resulting in quick results. Thank you very much!

Nice enthusiastic team. Well informed about developments during the sale.

Very satisfied with Staete real estate agents. Knowledgeable people who always made time for me and provided clear guidance during the sale of our house.

Denise is a pleasant realtor who prioritizes the seller's interests. She is always reachable, whether it’s in the evening or on the weekend. We had extensive consultations together and ultimately sold the property for a good price.

After a somewhat careless start by the marketing team, Tim van Besouw and Petra Dijkgraaf ensured that the sale of our house continued to go well.

Contact has always been excellent. Telephone availability also perfectly fine. Every interaction in a good atmosphere.

Staete is a very skilled and experienced real estate agent. Good open communication and has good knowledge of the housing market!

Short lines, which ensured a smooth and efficient process. Received very fast, friendly and expert help from Denise and Tim. I was always immediately called back with answers to questions and clarifications, and provided with the correct information. Good market assessment by Tim from day one. Enthusiastic and very pleasant, uncomplicated cooperation with him. Based on my experiences, I can highly recommend Staete!

Well helped, quick response to questions. Adequate handling. The following is not the fault of our real estate agent, but perhaps something can be done in 'real estate land'; we had a lot of viewings that were cancelled on the day itself, while other interested parties may not have had a chance to come and look.

Very nice guidance with the sales process. Very satisfied with the contact. Easily accessible for questions. Always quick with responses.

We are very satisfied. What they promise is more than delivered. We were on vacation and the real estate agent had the key. Many viewings and after 2 weeks a great offer and sold. We were kept well informed and everything went super. We definitely recommend Staete.

Nice, fast and pleasant contact! They think along with you and are flexible. From the start they give a professional and friendly impression and have a pleasant way of communicating!

Both the purchase and sale of this property by Tim, from Staete real estate agents. Not just Tim; but the entire team helped us excellently with the sale of our lovely house. Now looking for another home for us and if the new house is in this area; then I hope it will be for sale through Staete. Compliments on the service

A friendly and expert real estate agent. We had a pleasant experience doing business with them. Roel responds very quickly, even outside of working hours, to questions.

From the very first moment, we had a great and direct contact with the real estate agents. They also gave us expert advice regarding the sale and planning. If you appreciate short lines of communication and find personal contact important, then Staete is highly recommended!

We were very well and professionally guided by Tim and Francois in the sale of our house in Drunen. Very pleasant communication, involvement and expertise, good transparency and honesty. Definitely recommended to engage Staete as a real estate agent.

The contact with the real estate agent was good and the information was good. Also, the flexibility of the real estate agent was excellent.

Contact with Tim went well. He was available for all our questions, even when things were a bit difficult. Tim gave open and honest advice and helped us weigh the pros and cons.

Contacts went well. I had to get used to digital communication at the beginning. It is recommended to pay more attention to that in the future.

Expertise and market insight are of an exceptionally good level. They combine this with their friendly and tidy demeanor, which gave us a professional experience with a personal touch and resulted in a beautiful outcome where all three parties come out feeling like a 'win'.

Professional, friendly and good guidance received during the sale of our house.

Contact with the broker was fine, ultimately a quick efficient procedure with clear communication. Satisfied.

Nice enthusiastic team that keeps you well informed about developments regarding the sale of your house.

A good real estate agent also knows house prices well and has friendly staff. Recommended if you want to sell a house.

Short lines of communication, good communication, professional team, have helped and relieved us very well! Thanks again for everything!

Very pleasant collaboration. Very expert team!

Great collaboration with Staete Makelaardij! The house was sold very quickly, faster than we expected!! Everything was arranged perfectly! Compliments!

Very satisfied, we purchased our new house and sold our current house through Steate. Everything went very smoothly thanks to the help of Roel van Delft, Tim Mulders and Loret Vekemans

Very satisfied with Staete Makelaars. Roel van Delft, Tim van Besouw and Loret Vekemans guided us well, were always (digitally) available, even outside office hours. We experienced the sales process and feedback after viewings as very positive. It's only because we are emigrating, otherwise definitely suitable for repetition :) Thanks Staete!

We were excellently helped by Tim Mulder, Lieke van der Veen and Melanie van Veldhoven. Always enthusiastic and good advice. The communication was always fast and concise via WhatsApp and telephone after a viewing took place. All in all, we were excellently helped

Completed a two-week internship with very friendly real estate agents 😁…

Great experience! The sale of our house went very quickly and above expectations, our dream house was then found quickly!

Very satisfied with the support of Ramon Altenburg-Collin in the search and purchase of our new home. Immediately hit the first one!

I would definitely recommend Staete Makelaars to family and friends. Fast communication and a suitable result!

Roel van Delft, Melanie van Veldhoven and Michael Emmerik, thank you for your excellent cooperation and professional no-nonsense approach. Buying or selling a house, thank you Staete real estate.

Professional and very involved. Roel van Delft and Melanie van Veldhoven from Staete makelaardij excellently represented our interests. Besides the constant feedback on progress, Roel and Melanie were also always available for extra information or support. A HIGHLY RECOMMENDED!

Extremely skilled! Personal attention and communication are highly valued at Staete Makelaars.

Very pleasant to work with Roel and Melanie. When we had questions, we received an answer immediately. Our house sold beautifully and very quickly too. Great that everything was arranged so fast.

Bought a new house and sold our old house through Staete. We dealt with the team of Roel van Delft and Melanie van Veldhoven. Very friendly, professional and passionate. You would think that something sells as if by itself in this time, but thanks to Staete we managed to negotiate a beautiful price. All questions we had were quickly and correctly answered by Roel and Melanie. HIGHLY RECOMMENDED!

Melanie van Veldhoven and Roel van Delft are truly top performers. In a now, overheated sales market, they don't wait but actively work on the sale of your house. Unfortunately, we haven't had this experience with other real estate agents. Staete Makelaars with Melanie van Veldhoven and Roel van Delft are an absolute recommendation !!

We are very satisfied with Staete. Roel van Delft and Melanie van Veldhoven handled the sale of our house. Throughout the entire process, they guided us very well. Quick communication, short lines, and as a result, a well-sold house. Top👍

We were excellently guided by Roel van Delft and Melanie van Veldhoven for both the purchase of our new house and the sale of our current home. The communication lines are very short, allowing them to quickly answer questions in the group chat. Expertise at its best, so definitely recommended for future sellers!

Fast and good sale through Roel van Delft. Pleasant communication and guidance. Very satisfied.

In our first conversation with realtor Roel van Delft, we already had a very good and familiar feeling about selling our house through Staete. We received honest and good advice, and when we wanted to know something, he also responds immediately by calling. A group message is also created so that you stay up-to-date in that way as well. Melanie van Veldhoven guides you via the app really well. She quickly gives a response if you ask something in that manner. All in all, 2 good and nice people who give you the confidence that your house will be sold properly and quickly!!!!!

Very pleasant collaboration with Michael Emmerik, who is a good thinker and proactive! Also a nice contact with Melanie van Veldhoven and Loret Langveld - Vekemans, who ensure that everything runs professionally and smoothly behind the scenes.

Roel van Delft's professional and realistic approach with knowledge of the (local) market has led to a result being achieved quickly that exceeded expectations. In addition, there was customer-friendly and flawless support from the back office, ensuring that the entire process ran smoothly. And also very pleasant, Staete does not have a 9 to 5 mentality; they are 'always' reachable and respond quickly.

Roel is an enthusiastic salesperson with expert knowledge. He is very accessible and puts the customer's interests first.

Thanks to the team of Staete Makelaars, in particular Roel van Delft and Melanie van Veldhoven, the sale of our family home went flawlessly. Very professional, clear communication, appointments in order. Top!

Had a very good experience with Roel van Delft as a real estate agent. Not only because of the quick and successful sale of our house, but also the way the collaboration went. This met our expectation of an agent who can put himself in the situation, thinks along, and responds quickly and efficiently to our questions.

Very nice experience with Roel from Delft. As a seller and as a buyer. When Roel became involved in the sale of our house, it sold immediately. Pleasant treatment and positive input.

We have very good experiences with Roel from Delft as a real estate agent. Roel understands what it takes to first build trust and then to reach agreements that he honors.

We are very satisfied, Roel and colleagues helped us well. He responds quickly and our house was sold adequately.

When Roel van Delft came to my house and promised that he would do his stinkiest best to achieve the maximum in the sale of my house, I could not have imagined at that time that it would go so well. Neatly arranged!!!!

Roel responds almost immediately and puts in an extra effort where necessary. He was approachable for me and the buyer, and a bonus is that he has a large local network.

A very good service with a modern approach. You enter a welcoming environment of a team of specialists. If you really don't want to worry, then this is the right place.

On Monday (17-11) I made an appointment online for 20-11 at 5:30 PM. That still needs to be confirmed. But on 20-11 at 12:00 PM, still nothing heard. Had to call myself, and it would still be investigated. But no time today. Registered a year ago for existing housing: never heard anything from them again. When registering for new construction plans, I repeatedly received a blank page via email. After several phone calls, we decided to obtain the same information through another real estate agent who was able to send me printed pages. They are not really making an effort to devise adequate solutions for this. Opening hours from 11:00 AM to 2:00 PM? And we don't have voicemail.....

A friendly real estate agent who clearly shows that he is committed. Clear advice and the right knowledge of the subject.

Very disappointed in this selling realtor. Making an appointment in the evening and / or weekend is not possible for a first time. Very arrogant and uncooperative! I would think very carefully again if you want to sell your home through this realtor.

Roel van Delft very kindly and expertly helped us with the sale of a property, according to a satisfied customer :) 😀 Roel handles requests extra quickly and doesn't adhere to standard 9 to 5 working hours. During the settlement of the sale, we were assisted by other colleagues. Although not everything went flawlessly, we are still satisfied. The communication was excellent (smooth and correct) and all unforeseen problems were resolved quickly. We do recommend Staete.