Lighthouse Property Services B.V.

Good service, knowledge and expertise. Alison and Renee are top experts in their field and made our purchase very smooth. Highly recommended!

An incredibly good real estate agent with very friendly staff. They are always easy to reach and helpful. Within a very short time, thanks to the real estate agent, we were able to purchase a house. Highly recommended for both selling and buying!

As a tenant, I would look for another property and definitely not do business with them. The property is rented to you through them; they only act as an intermediary where they draw up the rental agreement, you pay the first rent to them, and a (photo) report was made during key handover without the presence of the new tenant regarding the condition of the property. Then you hear nothing more until you want to terminate the lease. Apparently, it is expected that you conduct correspondence about this with them and you will be confronted with all sorts of procedures that do not describe anywhere how you should leave the property. Nothing about this is stated in the rental agreement. Then their friendliness suddenly disappears completely, although they themselves are not mentioned anywhere in the rental agreement as stakeholders. They send emails full of threats without first hearing both sides and if a less friendly reaction follows, they are then surprised. Empty statements such as that the termination of the lease was not done on time because the landlord decides not to pick up the registered letter and that an extra month's rent should therefore be paid. Luckily I hadn’t paid the last month's rent yet, because I quickly noticed that this would become a discussion where you, as a tenant, always get the short end of the stick, because you can whistle for the return of the security deposit. I terminated the lease registered by post and also registered by email so they had no leg to stand on. I would therefore advise Lighthouse Property to quickly return to school with regard to all current case law on rental agreements and advise them to delete the clauses and conditions invented by themselves, as these are not included anywhere in the rental agreement and have long been condemned by judges as unreasonable disadvantageous terms.

Renée was very helpful during the search process, looked after my interest when finding the right property, and was flexible enough to attend any viewings. We found the right property quite fast and were able to close the deal under the right conditions thanks to her experience and knowledge of the area. The timely follow-up and friendliness of the Lighthouse Property Services team is always appreciated!

When you meet with Renée, you immediately understand how expert she is in her field. The assesment she made about the offer based on the comparision/calculation for similar houses and the houses sold recently in the same area, was very accurate and she showed us the right way in our situation. She explained everything on the process and answered all of our endless questions. Thanks.

Renée and her team have been amazing. She helped us buy our house and she then helped us sell it. You can tell she knows the business and the local knowledge and contacts you need to have to be the best Makelaar. We always felt safe by her, even with the cultural and language barrier. Thanks for everything Renée & team!

Very friendly and helpful. The correspondence went smoothly. Can definitely recommend it.

Together with Alison and the team, we collaborated on renting and subletting a property in Haarlem. Both times their service was excellent: pleasant and professional!

We used Lighthouse to find a rental property when we first moved to the Netherlands and were very impressed with their responsiveness and professionalism. They also helped us buy a house a year later and provided excellent advice along the way in finding the perfect home. We were so pleased with Lighthouse that we called them again when it was time to sell our house... it not only sold quickly, but also for much higher than the asking price. We would recommend them to anyone looking to rent, buy or sell a house - exceptional service and excellent at working with expats. Thank you Lighthouse for everything you have done for us!

Extremely good experience with Vivian from Lighthouse. Professional, direct, fast and also very pleasant communication. Vivian stands by what she does and was very motivated and enthusiastic for the given assignment. The financial/administrative handling by Lighthouse was also quick and correct. An agency that functions well and delivers good work!!

We had a great experience with Lighthouse. We had very good contact with Renée, Alison and Mieneke and they helped us find a wonderful house in Haarlem. We would definitely recommend working with them; without their help, we wouldn't have been able to do it.

Top experience with this rental agency. They work very professionally, keep all appointments, are easily accessible and very skilled!

Direct, businesslike and very professional. Recommended for managing existing and/or purchasing real estate.

Great service, very satisfied with Lighthouse. They were even available on weekends!

A truly professional company where we are more proactive than reactive. Although Reneé acted as the selling broker, she invested a lot of time to ensure that I understood everything. It was as if he were my own broker, without extra costs! Lighthouse reminded me that deals were closed while they were still simmering. I highly recommend it! Hello Ville Koskell

I have had very good experiences with Renee 😊 for finding a house for us in Haarlem. She explained everything to us very well and truthfully. We were also able to view two apartments one day and finalize one. The response time via email and phone was also really great with this rental company. She helped us find the right energy suppliers. We highly recommend Lighthouse Property Services.

Very satisfied with the service provided by Lighthouse. Allison and Renee are very efficient and pleasant to deal with. I am also very pleased with the residents that Lighthouse has introduced. Finally, the tips regarding the interior design and drafting of the rental agreement; Allison and Renee helped me fantastically with this.

For years we have been renting out our apartment in Haarlem through Lighthouse Property. We are very satisfied. The apartment has never been vacant, partly because Allison and Renee have a huge network between companies and expats. And they have always given us good advice on how to make the apartment as attractive as possible for the market. Attentive, expert and successful: that is what the services of Lighthouse Property are like. Thank you!

topservice!

As an expat who moved to another country, Alison was a huge asset and extremely helpful (because she herself was an expat). She is very knowledgeable about all the small details when it comes to helping you find the perfect place. I truly believe that she wants to match you with the perfect apartment and that she will do everything to achieve that. While I was traveling back home, she was still searching for properties that met our wishes, visiting the property, making videos, and making time for multiple phone calls. Finally, she thoroughly assisted us throughout the entire moving process with the proposal, rental agreement, check-in, etc. I would absolutely recommend her! Thank you, Alison!

Since 2014, I have rented out a property several times through Lighthouse Property Services. The contact with both Renée and Alison is very pleasant. I live abroad myself and therefore cannot meet potential tenants personally, but I trust them to find a tenant without worry. In my opinion, they have good people skills that allow them to assess whether the potential tenants are people I would like to have in my property. I can definitely recommend their service.

We had a great experience with Renee & Alison. Very responsive and professional. They have a fantastic international network which allowed us to rent out our house very quickly. The entire process went smoothly and we will definitely use them again without any doubt! Highly recommended!

Lighthouse has helped us to rent out our house in Haarlem efficiently and quickly, and kept us informed along the way. It was a pleasant collaboration and I have recommended Lighthouse’s services to friends and colleagues.

We have been working with Alison and Renee from Lighthouse since 2006. The service they provide is exemplary, and as a landlord, there has never been any 'downtime' for tenants. They always get the best tenants who are thoroughly vetted, and ensure a seamless check-in and check-out... I highly recommend them to all landlords or renters on the market!

We are very satisfied with the service we received from Lighthouse Property. We live abroad and when our tenants gave notice, Lighthouse reacted very quickly and put the property back on the rental market. It was reassuring to know that it was in their hands. They understand how much we still value our real estate and are less concerned with finding new tenants as quickly as possible, and more with finding the right tenants for us. The transition from old to new tenant went very smoothly. We will continue to use them in the future.

Very moderate experience with this company. You pay 1 month's rent to them for all the work they do. You get very little back, I can tell you. The owner speaks broken Dutch and via email it’s complete gibberish. At one point I even received data from other people who had offered their property through them, very sloppy! Furthermore, you want a rental company to inform you well about the tenant and listen to all your wishes. They do listen, but then they don't honor the agreements made. I would not recommend this rental company to anyone! Look for a better option. (the name in the title is to remain anonymous)

Super happy with the apartment that Alison found for us. The whole process went quickly and she even offered to do the viewings via Skype because we couldn't miss work. Would definitely recommend Lighthouse Property Services to any expat coming to Haarlem.