Interhouse makelaars

‼️ AVOID INTERHAUS AT ALL COSTS! ‼️ I want to warn everyone about renting through Interhaus. My experience with them was a complete nightmare. I moved out of a property in Hilversum, Simon Stevinweg 44. After waiting for a month for my deposit (which amounted to almost € 2000), the landlord suddenly came up with a number of ridiculous extra charges. Without any explanation or proof, I was charged for taxes and replacement of locks. To this day, I have not received any invoices or documentation that justifies these 'costs', but € 500 was deducted from my deposit! I only received € 1500, while I had left the apartment in perfect condition. This kind of behavior from the landlord, combined with the total lack of support from Interhaus, is unacceptable. If you value your money, time and peace of mind, STAY AWAY FROM INTERHAUS!

The worst experience ever. We did not get our deposit back after moving out of the property. We have been waiting for it now for 6 months. During the final inspection (before we left the property), the landlord kept pointing out defects that were already there before we moved in. Interhouse had taken photos of these defects beforehand, but for some reason the owner did not believe those photos, and Interhouse did not help to resolve this. The landlord asked for an extra month's rent, even though I had given him the agreed notice period of one month. When I explained the situation to Interhouse, they said I was right, but later chose the side of the landlord (of course, because he is their customer). The landlord and Interhouse are in the same boat.

The worst experience ever! I left more than a month ago and they keep taking money from my deposit for costs that I don't even understand. The costs are enormous and there are no details, and when I ask for them, they don't give any explanation. It seems like the landlord is trying to renovate his house with my deposit. I don't even know for sure if I'll get my deposit back. I had to go to the police station, call a lawyer and then engage a debt collector. They keep sending me costs for a handyman who doesn't even do things that nearly 1000 euros worth of repairs, while he can do everything in one day. And when I ask for details, they tell me nothing; the worst office ever. Be careful, they rob you!! And you never hear anything else about your deposit. Up to today I still receive invoices for 'handyman work' for 'various jobs' that cost 300 euros each and I don't understand why he doesn't do everything at once. Never get involved with this office, you'll never get your money back. I asked them why the cleaning cost 380 euros, while it's 35 euros per hour and legally you can't even have someone work 10 hours a day... they remained vague about cat hair. They said that they had to take the sheets to a laundromat. Huh... and that's 380 euros.... correct. And then they tried to make me pay for a mattress that I didn't even sleep on!!!! I asked them for photos, but they couldn't provide them, so just stay away from it, otherwise you'll never get your money back.

Ze leveren simpelweg niet de diensten die duidelijk op hun website worden geadverteerd. Dat is op zich prima, maar waarom misleidende informatie geven en potentiële klanten negeren? Toegevoegd: Als reactie op de opmerking van de eigenaar - deze service, gekopieerd/geplakt van de officiële website: INSCHAKELEN VAN INTERHOUSE VOOR HET VINDEN VAN EEN HUURWONING U bent op zoek naar een woning die perfect bij u past. Zodra u die gevonden heeft, wilt u er zeker van zijn dat u deze huurt onder gunstige voorwaarden en met de juiste huurovereenkomst. Dit kan lastig zijn in een hectische en vaak onbekende woningmarkt waar de vraag hoog is en woningen schaars. Het vereist kennis, snelheid en het juiste netwerk om de juiste woning te vinden en te huren. Zelfs als u erin slaagt de juiste woning te vinden, is het proces nog niet voorbij. Hoe zorgt u ervoor dat u de woning ook daadwerkelijk krijgt en hoe kunt u er zeker van zijn dat de voorgestelde voorwaarden en de aangeboden huurovereenkomst eerlijk en correct zijn?

Responded last Monday to an apartment in Hilversum. That same day I received a call back from Naomi of Interhouse, informing me that I was eligible for a viewing. Exactly one week later the rental contract was signed. Extremely pleasant contact both by phone and email. Immediate answers to your questions. Gave us, as new tenants, a good feeling. Jasper

Clear agreements, friendly brokers and very good communication!

The collaboration with Debby van Sörnsen de Koste is very pleasant. Her communication was excellent and I have a beautiful home where I enjoy living. Thank you Debby for your kindness, I felt seen by you. Compliments also to Interhouse!

Very satisfied with the service and speed of Interhouse. Everyone knows what each other is doing, so they all have their answers ready. I would definitely recommend Interhouse as an intermediary for renting a house/ apartment. Thank you very much!

Had a very nice experience! Thanks again for everything! Absolutely great.

Second time through Interhouse. I recommend it, things really go fast. Thank you very much!

Good service, an appointment is an appointment.

Top realtor. Naomi helped me very well. Keep up the good work Interhouse.

Ik heb via dit makelaarskantoor een appartement gehuurd. Ze werken erg goed en professioneel. Ze beantwoordden al mijn vragen snel en losten de problemen op. Het was een geweldige ervaring. Ik wil in het bijzonder Nino bedanken, die zich zo heeft ingezet om mijn appartement te regelen!

Het beste bureau. Simpelweg! Ze nemen direct de telefoon op, spreken goed Engels en zijn ontzettend behulpzaam. Ik raad iedereen aan om met hen samen te werken.

Geweldige ervaring met Interhouse. Mijn vriend en ik vonden het huis dat we leuk vonden en Nino was super behulpzaam en geduldig met het beantwoorden van al onze vragen en het helpen van ons! We bevelen Interhouse absoluut aan iedereen aan, vooral aan expats! Super aardige mensen! :)

Simply well organized. Brokers think along with you, and take care of everything regarding a photo report, recording meter readings etc. Above all, they are honest, no shady back door dealings.

As a landlord, I have only had good experiences with Interhouse. Quick communication, an appointment is an appointment and a good dose of humor. I can recommend Interhouse to everyone.

Neat handling

Een zeer betrouwbaar makelaarskantoor voor plaatsen zoals Hilversum, Weesp en Almere. Uitstekende service en ondersteuning. Een echte aanrader!

Personal contact, having an eye and ear for the person. You are not a number! We don't have a home yet, but the treatment by these people is already worth 5 stars! Top!

Fast service, am satisfied!

Carolijn en Debby hebben er alles aan gedaan om het perfecte thuis weg van huis voor me te vinden. De communicatie was direct en duidelijk, en ze hadden een fantastische instelling! Ze waren bereid om net dat beetje extra te doen om het me naar de zin te maken. Dankjewel Carolijn!

Als verhuurder heb ik de diensten van dit bureau gebruikt voor het opstellen van het huurcontract en de check-in. Hun advies was erg nuttig en ze waren altijd makkelijk te bereiken als ik vragen had.

Within a month, a perfect home in Hilversum. Communication as it should be. Serious, friendly and a little bit of humor. Debby and Carolijn really helped me. Nice! David

Een zeer slechte ervaring als huurder. We hebben het appartement brandschoon teruggegeven, op een klein zwart vlekje op de vloer na. Dat had makkelijk verholpen kunnen worden door het aangetaste houten gedeelte te vervangen. In plaats daarvan lieten ze ons geloven dat het niet te vervangen was en dat de vervangende vloer, zelfs als dat wel zo was, een andere kleur zou hebben. Ze lieten ons daarvoor 750 euro betalen. Over het algemeen behandelden ze me meerdere keren alsof ik geen klant was (met grove woorden en een harde stem). Ik raad dit verhuurbedrijf absoluut niet aan.

Very bad experience with this agency. The house was handed over dirty. No check was done before we received the keys. Also during checkout, we received confirmation from the insurance that the house had been extremely clean by us, after a month an amount was wrongly withheld after the house had been rented out via Airbnb. Never heard a reaction or apology from Interhouse.

Fast, adequate and skilled! I have experienced the personal contact and thinking along with the employees of Interhouse as very pleasant! Happy with the choice to go with them!

Fast, friendly and professional!